phase 6 added helpdesk

Modules/Helpdesk/Policies/TicketPolicy.php

@@ -0,0 +1,57 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Policies;
+
+use App\Models\User;
+use Modules\Helpdesk\Models\Ticket;
+
+final class TicketPolicy
+{
+    public function viewAny(User $user): bool
+    {
+        return true;
+    }
+
+    public function view(User $user, Ticket $ticket): bool
+    {
+        return $this->isPrivileged($user)
+            || ((bool) ($user->helpdesk_agent ?? false) && ((int) $ticket->agent_id === (int) $user->id || (int) $ticket->user_id === (int) $user->id))
+            || (int) $ticket->user_id === (int) $user->id;
+    }
+
+    public function create(User $user): bool
+    {
+        return true;
+    }
+
+    public function update(User $user, Ticket $ticket): bool
+    {
+        return $this->isPrivileged($user)
+            || ((bool) ($user->helpdesk_agent ?? false) && (int) $ticket->agent_id === (int) $user->id);
+    }
+
+    public function comment(User $user, Ticket $ticket): bool
+    {
+        return $this->view($user, $ticket);
+    }
+
+    public function delete(User $user, Ticket $ticket): bool
+    {
+        return $this->isPrivileged($user);
+    }
+
+    private function isPrivileged(User $user): bool
+    {
+        if ((bool) ($user->helpdesk_admin ?? false)) {
+            return true;
+        }
+
+        if (method_exists($user, 'isMpbaPlatformAdmin') && $user->isMpbaPlatformAdmin()) {
+            return true;
+        }
+
+        return false;
+    }
+}