Initial Commit

Modules/Helpdesk/Models/SlaPolicy.php

@@ -0,0 +1,27 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Models;
+
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+final class SlaPolicy extends Model
+{
+    protected $table = 'helpdesk_sla_policies';
+
+    protected $fillable = ['priority_id', 'category_id', 'name', 'slug', 'first_response_minutes', 'resolution_minutes', 'business_hours_only', 'is_default', 'is_active'];
+
+    protected $casts = ['priority_id' => 'integer', 'category_id' => 'integer', 'first_response_minutes' => 'integer', 'resolution_minutes' => 'integer', 'business_hours_only' => 'boolean', 'is_default' => 'boolean', 'is_active' => 'boolean'];
+
+    public function priority(): BelongsTo
+    {
+        return $this->belongsTo(Priority::class, 'priority_id');
+    }
+
+    public function category(): BelongsTo
+    {
+        return $this->belongsTo(Category::class, 'category_id');
+    }
+}