Initial Commit

2026-08-25 12:36:04 +01:00
commit 903423cd6e
330 changed files with 39763 additions and 0 deletions
@@ -0,0 +1,50 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Services;
+
+use App\Models\User;
+use Modules\Helpdesk\Models\ChecklistItem;
+use Modules\Helpdesk\Models\ChecklistTemplate;
+use Modules\Helpdesk\Models\Ticket;
+
+final class ChecklistService
+{
+    public function applyTemplates(Ticket $ticket): void
+    {
+        ChecklistTemplate::query()
+            ->where('is_active', true)
+            ->where(static function ($query) use ($ticket): void {
+                $query->whereNull('category_id')->orWhere('category_id', $ticket->category_id);
+            })
+            ->where(static function ($query) use ($ticket): void {
+                $query->whereNull('project_id')->orWhere('project_id', $ticket->project_id);
+            })
+            ->get()
+            ->each(function (ChecklistTemplate $template) use ($ticket): void {
+                foreach (array_values($template->items ?? []) as $index => $item) {
+                    ChecklistItem::query()->firstOrCreate([
+                        'ticket_id' => $ticket->id,
+                        'template_id' => $template->id,
+                        'title' => is_array($item) ? (string) ($item['title'] ?? '') : (string) $item,
+                    ], [
+                        'description' => is_array($item) ? ($item['description'] ?? null) : null,
+                        'sort_order' => ($index + 1) * 10,
+                    ]);
+                }
+            });
+    }
+
+    public function toggle(ChecklistItem $item, User $user): ChecklistItem
+    {
+        $completed = ! $item->is_completed;
+        $item->forceFill([
+            'is_completed' => $completed,
+            'completed_by' => $completed ? $user->id : null,
+            'completed_at' => $completed ? now() : null,
+        ])->save();
+
+        return $item->fresh() ?? $item;
+    }
+}