diff --git a/Modules/Helpdesk/Http/Controllers/NativeTicketController.php b/Modules/Helpdesk/Http/Controllers/NativeTicketController.php new file mode 100644 index 0000000..abd949e --- /dev/null +++ b/Modules/Helpdesk/Http/Controllers/NativeTicketController.php @@ -0,0 +1,50 @@ +user(); + $query = Ticket::query()->orderByDesc('id'); + if (!$user->can('helpdesk.admin')) { + $query->where(function ($q) use ($user) { $q->where('user_id', $user->getKey())->orWhere('agent_id', $user->getKey()); }); + } + if ($search = $request->query('search')) { + $query->where('subject', 'like', '%'.addcslashes((string) $search, '%_\\').'%'); + } + return response()->json($query->paginate(30)); + } + + public function show(Request $request, Ticket $ticket): JsonResponse + { + $this->authorizeTicket($request, $ticket); + return response()->json($ticket->load(['comments', 'status', 'priority', 'agent'])); + } + + public function store(Request $request): JsonResponse + { + $data = $request->validate(['subject' => ['required','string','max:255'], 'body' => ['required','string']]); + $ticket = DB::transaction(function () use ($request, $data) { + return Ticket::create($data + [ + 'reference' => 'MAC-'.strtoupper(bin2hex(random_bytes(6))), + 'user_id' => $request->user()->getKey(), + ]); + }); + return response()->json($ticket, 201); + } + + private function authorizeTicket(Request $request, Ticket $ticket): void + { + abort_unless($request->user()->can('helpdesk.admin') || (int) $ticket->user_id === (int) $request->user()->getKey() || (int) $ticket->agent_id === (int) $request->user()->getKey(), 403); + } +} diff --git a/Modules/Helpdesk/Routes/api.php b/Modules/Helpdesk/Routes/api.php index c76087d..4685c80 100755 --- a/Modules/Helpdesk/Routes/api.php +++ b/Modules/Helpdesk/Routes/api.php @@ -5,6 +5,7 @@ declare(strict_types=1); use Illuminate\Support\Facades\Route; use Modules\Helpdesk\Http\Controllers\GitWebhookController; use Modules\Helpdesk\Http\Controllers\HelpdeskSyncController; +use Modules\Helpdesk\Http\Controllers\NativeTicketController; use Modules\Helpdesk\Http\Middleware\VerifyHelpdeskSyncToken; Route::get('/status', static fn (): array => [ @@ -27,3 +28,9 @@ Route::post('/git/webhook/{repository}', GitWebhookController::class) Route::post('/git/gitea/webhook', [GitWebhookController::class, 'gitea']) ->name('git.gitea.webhook'); +// Append inside Modules/Helpdesk/Routes/api.php. Verify your module route prefix. +Route::middleware('auth:sanctum')->prefix('native/v1')->group(function () { + Route::get('tickets', [NativeTicketController::class, 'index']); + Route::get('tickets/{ticket}', [NativeTicketController::class, 'show']); + Route::post('tickets', [NativeTicketController::class, 'store']); +});