<?php

declare(strict_types=1);

namespace Modules\Helpdesk\Database\Factories;

use App\Models\User;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Support\Str;
use Modules\Helpdesk\Models\Ticket;

final class TicketFactory extends Factory
{
    protected $model = Ticket::class;

    public function definition(): array
    {
        $user = User::factory()->create();

        return [
            'reference' => 'THR-'.Str::upper(Str::random(8)),
            'user_id' => $user->getKey(),
            'subject' => fake()->sentence(5),
            'body' => fake()->paragraph(),
            'last_activity_at' => now(),
        ];
    }
}