<?php

declare(strict_types=1);

namespace Modules\Helpdesk\Models;

use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;

final class SlaPolicy extends Model
{
    protected $table = 'helpdesk_sla_policies';

    protected $fillable = ['priority_id', 'category_id', 'name', 'slug', 'first_response_minutes', 'resolution_minutes', 'business_hours_only', 'is_default', 'is_active'];

    protected $casts = ['priority_id' => 'integer', 'category_id' => 'integer', 'first_response_minutes' => 'integer', 'resolution_minutes' => 'integer', 'business_hours_only' => 'boolean', 'is_default' => 'boolean', 'is_active' => 'boolean'];

    public function priority(): BelongsTo
    {
        return $this->belongsTo(Priority::class, 'priority_id');
    }

    public function category(): BelongsTo
    {
        return $this->belongsTo(Category::class, 'category_id');
    }
}