Ticket management
Search, triage and manage support requests across projects, teams, priorities and statuses.
| Reference | Subject | Status | Priority | Agent | Files | Last activity | Actions |
|---|---|---|---|---|---|---|---|
| {{ $ticket->reference }} |
{{ $ticket->subject }}
{{ $ticket->category?->name ?? 'No category' }}
@if ($ticket->project)
· {{ $ticket->project->title }}
@endif
@if ($ticket->team)
· {{ $ticket->team->name }}
@endif
|
|
|
{{ $ticket->agent_name ?? 'Unassigned' }} | @if (($ticket->attachments_count ?? 0) > 0) {{ $ticket->attachments_count }} attachment{{ $ticket->attachments_count === 1 ? '' : 's' }} @else No attachments @endif | {{ $ticket->last_activity_at?->diffForHumans() ?? $ticket->created_at->diffForHumans() }} | @can('delete', $ticket) @endcan |
| No tickets matched your filters. | |||||||
This will move {{ $pendingArchiveTicketReference }} to the ticket archive. It can be restored later.
Ticket subject
{{ $pendingArchiveTicketSubject }}
Archived tickets are removed from active ticket lists and the Kanban board until restored.