.hd-helpdesk-surface .hd-btn,
.hd-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .5rem;
    border-radius: .85rem;
    padding: .62rem 1.05rem;
    font-size: .875rem;
    line-height: 1.25rem;
    font-weight: 800;
    color: #ffffff !important;
    text-decoration: none !important;
    border: 1px solid rgba(255,255,255,.14);
    box-shadow: 0 12px 28px rgba(0,0,0,.22);
    transition: background-color .15s ease, transform .15s ease, box-shadow .15s ease;
}
.hd-helpdesk-surface .hd-btn:hover,
.hd-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 16px 34px rgba(0,0,0,.30);
}
.hd-helpdesk-surface .hd-btn-sm,
.hd-btn-sm {
    border-radius: .65rem;
    padding: .42rem .78rem;
    font-size: .8125rem;
}
.hd-helpdesk-surface .hd-btn-blue,
.hd-btn-blue { background: #2563eb !important; }
.hd-helpdesk-surface .hd-btn-blue:hover,
.hd-btn-blue:hover { background: #1d4ed8 !important; }
.hd-helpdesk-surface .hd-btn-green,
.hd-btn-green { background: #16a34a !important; }
.hd-helpdesk-surface .hd-btn-green:hover,
.hd-btn-green:hover { background: #15803d !important; }
.hd-helpdesk-surface .hd-btn-amber,
.hd-btn-amber { background: #f59e0b !important; }
.hd-helpdesk-surface .hd-btn-amber:hover,
.hd-btn-amber:hover { background: #d97706 !important; }
.hd-helpdesk-surface .hd-btn-red,
.hd-btn-red { background: #dc2626 !important; }
.hd-helpdesk-surface .hd-btn-red:hover,
.hd-btn-red:hover { background: #b91c1c !important; }
.hd-helpdesk-surface .hd-btn-violet,
.hd-btn-violet { background: #7c3aed !important; }
.hd-helpdesk-surface .hd-btn-violet:hover,
.hd-btn-violet:hover { background: #6d28d9 !important; }

.hd-helpdesk-surface button[type="submit"],
.hd-helpdesk-surface button[data-flux-button][type="submit"] {
    background: #16a34a !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}
.hd-helpdesk-surface button[wire\:click^="reset"],
.hd-helpdesk-surface button[wire\:target^="reset"] {
    background: #f59e0b !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}
.hd-helpdesk-surface button[wire\:click^="edit"],
.hd-helpdesk-surface button[wire\:target^="edit"] {
    background: #2563eb !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}
.hd-helpdesk-surface button[wire\:click^="delete"],
.hd-helpdesk-surface button[wire\:target^="delete"] {
    background: #dc2626 !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}

.hd-select {
    width: 100%;
    min-height: 3.35rem;
    border-radius: 1rem;
    border: 1px solid #3f3f46 !important;
    background: #09090b !important;
    color: #f4f4f5 !important;
    padding: .78rem 3rem .78rem 1rem;
    font-weight: 800;
    outline: none;
    box-shadow: inset 0 1px 0 rgba(255,255,255,.05), 0 12px 26px rgba(0,0,0,.24);
}
.hd-select:focus {
    border-color: #60a5fa !important;
    box-shadow: 0 0 0 3px rgba(96,165,250,.38), inset 0 1px 0 rgba(255,255,255,.05);
}

.helpdesk-ticket-form,
.helpdesk-ticket-form * {
    -webkit-tap-highlight-color: transparent;
}
.helpdesk-ticket-form input,
.helpdesk-ticket-form textarea,
.helpdesk-ticket-form select,
.helpdesk-ticket-form .select2-container--default .select2-selection--single,
.helpdesk-ticket-form .select2-container--default .select2-selection--multiple,
.helpdesk-ticket-form .select2-container--default .select2-selection__rendered,
.helpdesk-ticket-form .select2-container--default .select2-selection__choice {
    background: #09090b !important;
    background-color: #09090b !important;
    color: #f4f4f5 !important;
    border-color: #3f3f46 !important;
    caret-color: #f4f4f5 !important;
    opacity: 1 !important;
}
.helpdesk-ticket-form input:disabled,
.helpdesk-ticket-form textarea:disabled,
.helpdesk-ticket-form select:disabled,
.helpdesk-ticket-form .select2-container--disabled .select2-selection--single,
.helpdesk-ticket-form .select2-container--disabled .select2-selection--multiple,
.helpdesk-ticket-form [disabled],
.helpdesk-ticket-form [aria-disabled="true"] {
    background: #09090b !important;
    background-color: #09090b !important;
    color: #a1a1aa !important;
    opacity: 1 !important;
}
.helpdesk-ticket-form input:-webkit-autofill,
.helpdesk-ticket-form input:-webkit-autofill:hover,
.helpdesk-ticket-form input:-webkit-autofill:focus,
.helpdesk-ticket-form textarea:-webkit-autofill,
.helpdesk-ticket-form textarea:-webkit-autofill:hover,
.helpdesk-ticket-form textarea:-webkit-autofill:focus,
.helpdesk-ticket-form select:-webkit-autofill,
.helpdesk-ticket-form select:-webkit-autofill:hover,
.helpdesk-ticket-form select:-webkit-autofill:focus {
    -webkit-text-fill-color: #f4f4f5 !important;
    box-shadow: 0 0 0 1000px #09090b inset !important;
    transition: background-color 9999s ease-in-out 0s;
}

.hd-helpdesk-surface .hd-btn,
.hd-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .5rem;
    border-radius: .85rem;
    padding: .62rem 1.05rem;
    font-size: .875rem;
    line-height: 1.25rem;
    font-weight: 800;
    color: #fff !important;
    text-decoration: none !important;
    border: 1px solid rgba(255,255,255,.14);
    box-shadow: 0 12px 28px rgba(0,0,0,.22);
    transition: background-color .15s ease, transform .15s ease, box-shadow .15s ease;
}

.hd-helpdesk-surface .hd-btn:hover,
.hd-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 16px 34px rgba(0,0,0,.30);
}

.hd-btn-sm {
    border-radius: .65rem;
    padding: .42rem .78rem;
    font-size: .8125rem;
}

.hd-btn-blue { background: #2563eb !important; }
.hd-btn-blue:hover { background: #1d4ed8 !important; }

.hd-btn-green { background: #16a34a !important; }
.hd-btn-green:hover { background: #15803d !important; }

.hd-btn-amber { background: #f59e0b !important; }
.hd-btn-amber:hover { background: #d97706 !important; }

.hd-btn-red { background: #dc2626 !important; }
.hd-btn-red:hover { background: #b91c1c !important; }

.hd-btn-violet { background: #7c3aed !important; }
.hd-btn-violet:hover { background: #6d28d9 !important; }

.hd-helpdesk-surface button[type="submit"],
.hd-helpdesk-surface button[data-flux-button][type="submit"] {
    background: #16a34a !important;
    color: #fff !important;
    border-color: rgba(255,255,255,.14) !important;
}

.hd-helpdesk-surface button[wire\:click^="reset"],
.hd-helpdesk-surface button[wire\:target^="reset"] {
    background: #f59e0b !important;
    color: #fff !important;
    border-color: rgba(255,255,255,.14) !important;
}

.hd-helpdesk-surface button[wire\:click^="edit"],
.hd-helpdesk-surface button[wire\:target^="edit"] {
    background: #2563eb !important;
    color: #fff !important;
    border-color: rgba(255,255,255,.14) !important;
}

.hd-helpdesk-surface button[wire\:click^="delete"],
.hd-helpdesk-surface button[wire\:target^="delete"] {
    background: #dc2626 !important;
    color: #fff !important;
    border-color: rgba(255,255,255,.14) !important;
}

.hd-select {
    width: 100%;
    min-height: 3.35rem;
    border-radius: 1rem;
    border: 1px solid #3f3f46 !important;
    background: #09090b !important;
    color: #f4f4f5 !important;
    padding: .78rem 3rem .78rem 1rem;
    font-weight: 800;
    outline: none;
    box-shadow: inset 0 1px 0 rgba(255,255,255,.05), 0 12px 26px rgba(0,0,0,.24);
}

.hd-select:focus {
    border-color: #60a5fa !important;
    box-shadow:
        0 0 0 3px rgba(96,165,250,.38),
        inset 0 1px 0 rgba(255,255,255,.05);
}

.helpdesk-required-star {
    color: #ef4444 !important;
    font-weight: 800;
}

.helpdesk-ticket-form,
.helpdesk-ticket-form * {
    -webkit-tap-highlight-color: transparent;
}

.helpdesk-ticket-form input,
.helpdesk-ticket-form textarea,
.helpdesk-ticket-form select,
.helpdesk-ticket-form .select2-container--default .select2-selection--single,
.helpdesk-ticket-form .select2-container--default .select2-selection--multiple,
.helpdesk-ticket-form .select2-container--default .select2-selection__rendered,
.helpdesk-ticket-form .select2-container--default .select2-selection__choice {
    background: #09090b !important;
    color: #f4f4f5 !important;
    border-color: #3f3f46 !important;
    caret-color: #f4f4f5 !important;
    opacity: 1 !important;
}

.helpdesk-ticket-form input:disabled,
.helpdesk-ticket-form textarea:disabled,
.helpdesk-ticket-form select:disabled,
.helpdesk-ticket-form .select2-container--disabled .select2-selection--single,
.helpdesk-ticket-form .select2-container--disabled .select2-selection--multiple {
    background: #09090b !important;
    color: #a1a1aa !important;
    opacity: 1 !important;
}

.helpdesk-ticket-form input:-webkit-autofill,
.helpdesk-ticket-form input:-webkit-autofill:hover,
.helpdesk-ticket-form input:-webkit-autofill:focus,
.helpdesk-ticket-form textarea:-webkit-autofill,
.helpdesk-ticket-form textarea:-webkit-autofill:hover,
.helpdesk-ticket-form textarea:-webkit-autofill:focus,
.helpdesk-ticket-form select:-webkit-autofill,
.helpdesk-ticket-form select:-webkit-autofill:hover,
.helpdesk-ticket-form select:-webkit-autofill:focus {
    -webkit-text-fill-color: #f4f4f5 !important;
    box-shadow: 0 0 0 1000px #09090b inset !important;
    transition: background-color 9999s ease-in-out 0s;
}

.select2-container--default .select2-selection--single {
    position: relative;
}

.select2-container--default .select2-selection--single .select2-selection__clear {
    position: absolute !important;
    top: 50% !important;
    right: 2.25rem !important;
    transform: translateY(-50%);
    color: #f87171 !important;
    font-weight: 800 !important;
    z-index: 5;
}

/* Select2 base */
.helpdesk-ticket-form .select2-container {
    width: 100% !important;
}

.helpdesk-ticket-form .select2-container--default .select2-selection--single,
.helpdesk-ticket-form .select2-container--default .select2-selection--multiple {
    min-height: 3.35rem;
    border-radius: 1rem;
    border: 1px solid #d4d4d8 !important;
    background: #ffffff !important;
    color: #18181b !important;
    box-shadow: 0 10px 22px rgba(24, 24, 27, .08);
}

.helpdesk-ticket-form .select2-container--default .select2-selection--single .select2-selection__rendered {
    color: #18181b !important;
    line-height: 3.25rem;
    padding-left: 1rem;
    padding-right: 2.75rem;
    font-weight: 700;
}

.helpdesk-ticket-form .select2-container--default .select2-selection--multiple {
    align-items: center;
    padding: .4rem .65rem;
}

.helpdesk-ticket-form .select2-container--default .select2-selection--multiple .select2-selection__choice {
    border: 1px solid #2563eb !important;
    border-radius: 9999px !important;
    background: #dbeafe !important;
    color: #1e3a8a !important;
    font-weight: 700;
    padding: .2rem .55rem;
}

.helpdesk-ticket-form .select2-container--default .select2-selection--multiple .select2-selection__choice__remove {
    color: #dc2626 !important;
    margin-right: .35rem;
}

.select2-dropdown {
    border: 1px solid #d4d4d8 !important;
    border-radius: .9rem !important;
    background: #ffffff !important;
    color: #18181b !important;
    overflow: hidden;
    box-shadow: 0 18px 42px rgba(24, 24, 27, .18);
}

.select2-search__field {
    border: 1px solid #d4d4d8 !important;
    border-radius: .7rem !important;
    background: #ffffff !important;
    color: #18181b !important;
}

.select2-container--default .select2-results__option {
    color: #18181b !important;
}

.select2-container--default .select2-results__option--highlighted[aria-selected] {
    background: #2563eb !important;
    color: #ffffff !important;
}

.select2-container--default .select2-results__option[aria-selected="true"] {
    background: #e0f2fe !important;
    color: #075985 !important;
}

/* Dark mode */
.dark .helpdesk-ticket-form .select2-container--default .select2-selection--single,
.dark .helpdesk-ticket-form .select2-container--default .select2-selection--multiple {
    border-color: #3f3f46 !important;
    background: #09090b !important;
    color: #f4f4f5 !important;
    box-shadow: inset 0 1px 0 rgba(255,255,255,.05), 0 12px 26px rgba(0,0,0,.24);
}

.dark .helpdesk-ticket-form .select2-container--default .select2-selection--single .select2-selection__rendered {
    color: #f4f4f5 !important;
}

.dark .helpdesk-ticket-form .select2-container--default .select2-selection--multiple .select2-selection__choice {
    border-color: #60a5fa !important;
    background: #1d4ed8 !important;
    color: #ffffff !important;
}

.dark .select2-dropdown {
    border-color: #3f3f46 !important;
    background: #18181b !important;
    color: #f4f4f5 !important;
    box-shadow: 0 18px 42px rgba(0,0,0,.55);
}

.dark .select2-search__field {
    border-color: #3f3f46 !important;
    background: #09090b !important;
    color: #f4f4f5 !important;
}

.dark .select2-container--default .select2-results__option {
    color: #f4f4f5 !important;
}

.dark .select2-container--default .select2-results__option--highlighted[aria-selected] {
    background: #2563eb !important;
    color: #ffffff !important;
}

.dark .select2-container--default .select2-results__option[aria-selected="true"] {
    background: #27272a !important;
    color: #ffffff !important;
}

.select2-container--default .select2-results__option {
    background: rgb(9 9 11);
    color: rgb(244 244 245);
}

.select2-container--default .select2-results__option--highlighted[aria-selected],
.select2-container--default .select2-results__option--highlighted.select2-results__option--selectable {
    background: rgb(37 99 235) !important;
    color: rgb(255 255 255) !important;
}

.select2-container--default .select2-results__option[aria-selected="true"],
.select2-container--default .select2-results__option--selected {
    background: rgb(30 64 175) !important;
    color: rgb(255 255 255) !important;
}

.select2-dropdown {
    border-color: rgb(63 63 70) !important;
    background: rgb(9 9 11) !important;
}

.select2-container--default .select2-selection--single {
    border: 1px solid rgb(63 63 70) !important;
    background: rgb(9 9 11) !important;
}

.select2-container--default .select2-selection--single .select2-selection__rendered {
    color: rgb(244 244 245) !important;
}

.select2-container--default .select2-selection--single .select2-selection__placeholder {
    color: rgb(113 113 122) !important;
}

.select2-container--default .select2-selection--single .select2-selection__arrow b {
    border-color: rgb(161 161 170) transparent transparent transparent !important;
}

.select2-container--default.select2-container--open .select2-selection--single {
    border-color: rgb(59 130 246) !important;
    box-shadow: 0 0 0 2px rgb(59 130 246 / 0.35);
}

.select2-container--default .select2-selection--multiple {
    border: 1px solid rgb(63 63 70) !important;
    background: rgb(9 9 11) !important;
}

.select2-container--default .select2-selection--multiple .select2-selection__choice {
    border: 1px solid rgb(59 130 246 / 0.45) !important;
    background: rgb(30 64 175 / 0.35) !important;
    color: rgb(219 234 254) !important;
}

.select2-container--default .select2-selection--multiple .select2-selection__choice__remove {
    color: rgb(191 219 254) !important;
}

.select2-container--default .select2-selection--single,
.select2-container--default .select2-selection--multiple {
    border-radius: 0.75rem !important;
}

.select2-dropdown {
    overflow: hidden;
    border-radius: 0.75rem !important;
}

.select2-container--open .select2-dropdown--below {
    margin-top: 0.35rem;
    border-radius: 0.75rem !important;
}

.select2-container--open .select2-dropdown--above {
    margin-bottom: 0.35rem;
    border-radius: 0.75rem !important;
}

.select2-container--default .select2-selection--single {
    position: relative;
    padding-right: 3.5rem;
}

.select2-container--default .select2-selection--single .select2-selection__rendered {
    padding-right: 3.5rem;
}

.select2-container--default .select2-selection--single .select2-selection__clear {
    position: absolute;
    right: 2rem;
    top: 50%;
    z-index: 3;
    margin: 0;
    transform: translateY(-50%);
    color: rgb(161 161 170);
    font-size: 1rem;
    line-height: 1;
}

.select2-container--default .select2-selection--single .select2-selection__clear:hover {
    color: rgb(248 113 113);
}

.select2-container--default .select2-selection--single .select2-selection__arrow {
    right: 0.75rem;
}

.select2-container--default .select2-selection--single {
    position: relative !important;
}

.select2-container--default .select2-selection--single .select2-selection__rendered {
    padding-left: 0.75rem !important;
    padding-right: 4.25rem !important;
}

.select2-container--default .select2-selection--single .select2-selection__clear {
    position: absolute !important;
    right: 2.35rem !important;
    top: 50% !important;
    float: none !important;
    margin: 0 !important;
    transform: translateY(-50%) !important;
}

.select2-container--default .select2-selection--single .select2-selection__clear span {
    color: rgb(161 161 170) !important;
    font-size: 1.1rem !important;
    line-height: 1 !important;
}

.select2-container--default .select2-selection--single .select2-selection__arrow {
    right: 0.75rem !important;
}

.select2-container--default .select2-selection--single {
    display: flex !important;
    align-items: center !important;
    position: relative !important;
}

.select2-container--default .select2-selection--single .select2-selection__rendered {
    flex: 1 1 auto !important;
    width: 100% !important;
    padding-right: 4.5rem !important;
}

.select2-container--default .select2-selection--single .select2-selection__clear {
    position: absolute !important;
    right: 2.25rem !important;
    top: 50% !important;
    z-index: 20 !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    width: 1.25rem !important;
    height: 1.25rem !important;
    float: none !important;
    margin: 0 !important;
    padding: 0 !important;
    transform: translateY(-50%) !important;
    color: rgb(161 161 170) !important;
    cursor: pointer !important;
}

.select2-container--default .select2-selection--single .select2-selection__clear:hover {
    color: rgb(248 113 113) !important;
}

.select2-container--default .select2-selection--single .select2-selection__arrow {
    position: absolute !important;
    right: 0.75rem !important;
    top: 50% !important;
    transform: translateY(-50%) !important;
}

/* Helpdesk Flatpickr date picker */
.flatpickr-calendar {
    border: 1px solid rgb(63 63 70);
    background: rgb(24 24 27);
    color: rgb(244 244 245);
    box-shadow: 0 20px 45px rgb(0 0 0 / 0.35);
}

.flatpickr-calendar.arrowTop::before,
.flatpickr-calendar.arrowTop::after,
.flatpickr-calendar.arrowBottom::before,
.flatpickr-calendar.arrowBottom::after {
    border-bottom-color: rgb(24 24 27);
    border-top-color: rgb(24 24 27);
}

.flatpickr-months,
.flatpickr-months .flatpickr-month,
.flatpickr-current-month .flatpickr-monthDropdown-months,
.flatpickr-current-month input.cur-year {
    background: rgb(24 24 27);
    color: rgb(244 244 245);
}

.flatpickr-weekday,
span.flatpickr-weekday {
    color: rgb(161 161 170);
}

.flatpickr-day {
    color: rgb(228 228 231);
}

.flatpickr-day:hover,
.flatpickr-day:focus {
    border-color: rgb(59 130 246);
    background: rgb(39 39 42);
    color: rgb(255 255 255);
}

.flatpickr-day.selected,
.flatpickr-day.startRange,
.flatpickr-day.endRange {
    border-color: rgb(37 99 235);
    background: rgb(37 99 235);
    color: rgb(255 255 255);
}

.flatpickr-day.today {
    border-color: rgb(34 197 94);
}

.flatpickr-day.flatpickr-disabled,
.flatpickr-day.prevMonthDay,
.flatpickr-day.nextMonthDay {
    color: rgb(113 113 122);
}
.hd-helpdesk-surface .hd-btn,
.hd-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .5rem;
    border-radius: .85rem;
    padding: .62rem 1.05rem;
    font-size: .875rem;
    line-height: 1.25rem;
    font-weight: 800;
    font-size: .95rem;
    color: #ffffff !important;
    text-decoration: none !important;
    border: 1px solid rgba(255,255,255,.14);
    box-shadow: 0 12px 28px rgba(0,0,0,.22);
    transition: background-color .15s ease, transform .15s ease, box-shadow .15s ease;
}
.hd-helpdesk-surface .hd-btn:hover,
.hd-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 16px 34px rgba(0,0,0,.30);
}
.hd-helpdesk-surface .hd-btn-sm,
.hd-btn-sm {
    border-radius: .65rem;
    padding: .42rem .78rem;
    font-size: .8125rem;
}
.hd-helpdesk-surface .hd-btn-blue,
.hd-btn-blue { background: #2563eb !important; }
.hd-helpdesk-surface .hd-btn-blue:hover,
.hd-btn-blue:hover { background: #1d4ed8 !important; }
.hd-helpdesk-surface .hd-btn-green,
.hd-btn-green { background: #16a34a !important; }
.hd-helpdesk-surface .hd-btn-green:hover,
.hd-btn-green:hover { background: #15803d !important; }
.hd-helpdesk-surface .hd-btn-amber,
.hd-btn-amber { background: #f59e0b !important; }
.hd-helpdesk-surface .hd-btn-amber:hover,
.hd-btn-amber:hover { background: #d97706 !important; }
.hd-helpdesk-surface .hd-btn-red,
.hd-btn-red { background: #dc2626 !important; }
.hd-helpdesk-surface .hd-btn-red:hover,
.hd-btn-red:hover { background: #b91c1c !important; }
.hd-helpdesk-surface .hd-btn-violet,
.hd-btn-violet { background: #7c3aed !important; }
.hd-helpdesk-surface .hd-btn-violet:hover,
.hd-btn-violet:hover { background: #6d28d9 !important; }

.hd-helpdesk-surface button[type="submit"],
.hd-helpdesk-surface button[data-flux-button][type="submit"] {
    background: #16a34a !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}
.hd-helpdesk-surface button[wire\:click^="reset"],
.hd-helpdesk-surface button[wire\:target^="reset"] {
    background: #f59e0b !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}
.hd-helpdesk-surface button[wire\:click^="edit"],
.hd-helpdesk-surface button[wire\:target^="edit"] {
    background: #2563eb !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}
.hd-helpdesk-surface button[wire\:click^="delete"],
.hd-helpdesk-surface button[wire\:target^="delete"] {
    background: #dc2626 !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}

.hd-select-wrap {
    position: relative;
    width: 100%;
    max-width: 18rem;
}
.hd-select-wrap::after {
    position: absolute;
    top: 50%;
    right: 1rem;
    width: .55rem;
    height: .55rem;
    content: "";
    pointer-events: none;
    border-right: 2px solid #93c5fd;
    border-bottom: 2px solid #93c5fd;
    transform: translateY(-65%) rotate(45deg);
}
.hd-select {
    width: 100%;
    min-height: 2.75rem;
    appearance: none;
    -webkit-appearance: none;
    border-radius: .9rem;
    border: 1px solid rgba(96, 165, 250, .38) !important;
    background: linear-gradient(135deg, #030712 0%, #111827 54%, #0f172a 100%) !important;
    color: #f8fafc !important;
    padding: .62rem 2.45rem .62rem .9rem;
    font-weight: 800;
    outline: none;
    box-shadow: inset 0 1px 0 rgba(255,255,255,.08), 0 14px 30px rgba(2,6,23,.38);
}
.hd-select option {
    background: #020617 !important;
    color: #f8fafc !important;
}
.hd-select:focus {
    border-color: #60a5fa !important;
    box-shadow: 0 0 0 3px rgba(96,165,250,.38), inset 0 1px 0 rgba(255,255,255,.08), 0 14px 30px rgba(2,6,23,.38);
}
.hd-ticket-board-select-wrap {
    position: relative;
    max-width: 12.5rem;
}
.hd-ticket-board-select-wrap::after {
    position: absolute;
    top: 50%;
    right: .7rem;
    width: .45rem;
    height: .45rem;
    content: "";
    pointer-events: none;
    border-right: 2px solid #86efac;
    border-bottom: 2px solid #86efac;
    transform: translateY(-65%) rotate(45deg);
}
.hd-ticket-board-select {
    width: 100%;
    min-height: 2.35rem;
    appearance: none;
    -webkit-appearance: none;
    border-radius: .85rem;
    border: 1px solid rgba(34,197,94,.35) !important;
    background: linear-gradient(135deg, #052e16 0%, #064e3b 100%) !important;
    color: #ecfdf5 !important;
    padding: .48rem 2rem .48rem .75rem;
    font-size: .75rem;
    font-weight: 800;
    outline: none;
    box-shadow: inset 0 1px 0 rgba(255,255,255,.08), 0 10px 22px rgba(0,0,0,.26);
}
.hd-ticket-board-select option {
    background: #052e16 !important;
    color: #ecfdf5 !important;
}
.hd-ticket-board-select:focus {
    border-color: #86efac !important;
    box-shadow: 0 0 0 3px rgba(34,197,94,.28), inset 0 1px 0 rgba(255,255,255,.08);
}

.helpdesk-ticket-form,
.helpdesk-ticket-form * {
    -webkit-tap-highlight-color: transparent;
}
.helpdesk-ticket-form input,
.helpdesk-ticket-form textarea,
.helpdesk-ticket-form select,
.helpdesk-ticket-form .select2-container--default .select2-selection--single,
.helpdesk-ticket-form .select2-container--default .select2-selection--multiple,
.helpdesk-ticket-form .select2-container--default .select2-selection__rendered,
.helpdesk-ticket-form .select2-container--default .select2-selection__choice {
    background: #09090b !important;
    background-color: #09090b !important;
    color: #f4f4f5 !important;
    border-color: #3f3f46 !important;
    caret-color: #f4f4f5 !important;
    opacity: 1 !important;
}
.helpdesk-ticket-form input:disabled,
.helpdesk-ticket-form textarea:disabled,
.helpdesk-ticket-form select:disabled,
.helpdesk-ticket-form .select2-container--disabled .select2-selection--single,
.helpdesk-ticket-form .select2-container--disabled .select2-selection--multiple,
.helpdesk-ticket-form [disabled],
.helpdesk-ticket-form [aria-disabled="true"] {
    background: #09090b !important;
    background-color: #09090b !important;
    color: #a1a1aa !important;
    opacity: 1 !important;
}
.helpdesk-ticket-form input:-webkit-autofill,
.helpdesk-ticket-form input:-webkit-autofill:hover,
.helpdesk-ticket-form input:-webkit-autofill:focus,
.helpdesk-ticket-form textarea:-webkit-autofill,
.helpdesk-ticket-form textarea:-webkit-autofill:hover,
.helpdesk-ticket-form textarea:-webkit-autofill:focus,
.helpdesk-ticket-form select:-webkit-autofill,
.helpdesk-ticket-form select:-webkit-autofill:hover,
.helpdesk-ticket-form select:-webkit-autofill:focus {
    -webkit-text-fill-color: #f4f4f5 !important;
    box-shadow: 0 0 0 1000px #09090b inset !important;
    transition: background-color 9999s ease-in-out 0s;
}

.hd-helpdesk-surface .hd-btn,
.hd-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .5rem;
    border-radius: .85rem;
    padding: .62rem 1.05rem;
    font-size: .875rem;
    line-height: 1.25rem;
    font-weight: 800;
    color: #ffffff !important;
    text-decoration: none !important;
    border: 1px solid rgba(255,255,255,.14);
    box-shadow: 0 12px 28px rgba(0,0,0,.22);
    transition: background-color .15s ease, transform .15s ease, box-shadow .15s ease;
}
.hd-helpdesk-surface .hd-btn:hover,
.hd-btn:hover {
    transform: translateY(-1px);
    box-shadow: 0 16px 34px rgba(0,0,0,.30);
}
.hd-helpdesk-surface .hd-btn-sm,
.hd-btn-sm {
    border-radius: .65rem;
    padding: .42rem .78rem;
    font-size: .8125rem;
}
.hd-helpdesk-surface .hd-btn-blue,
.hd-btn-blue { background: #2563eb !important; }
.hd-helpdesk-surface .hd-btn-blue:hover,
.hd-btn-blue:hover { background: #1d4ed8 !important; }
.hd-helpdesk-surface .hd-btn-green,
.hd-btn-green { background: #16a34a !important; }
.hd-helpdesk-surface .hd-btn-green:hover,
.hd-btn-green:hover { background: #15803d !important; }
.hd-helpdesk-surface .hd-btn-amber,
.hd-btn-amber { background: #f59e0b !important; }
.hd-helpdesk-surface .hd-btn-amber:hover,
.hd-btn-amber:hover { background: #d97706 !important; }
.hd-helpdesk-surface .hd-btn-red,
.hd-btn-red { background: #dc2626 !important; }
.hd-helpdesk-surface .hd-btn-red:hover,
.hd-btn-red:hover { background: #b91c1c !important; }
.hd-helpdesk-surface .hd-btn-violet,
.hd-btn-violet { background: #7c3aed !important; }
.hd-helpdesk-surface .hd-btn-violet:hover,
.hd-btn-violet:hover { background: #6d28d9 !important; }

.hd-helpdesk-surface button[type="submit"],
.hd-helpdesk-surface button[data-flux-button][type="submit"] {
    background: #16a34a !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}
.hd-helpdesk-surface button[wire\:click^="reset"],
.hd-helpdesk-surface button[wire\:target^="reset"] {
    background: #f59e0b !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}
.hd-helpdesk-surface button[wire\:click^="edit"],
.hd-helpdesk-surface button[wire\:target^="edit"] {
    background: #2563eb !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}
.hd-helpdesk-surface button[wire\:click^="delete"],
.hd-helpdesk-surface button[wire\:target^="delete"] {
    background: #dc2626 !important;
    color: #ffffff !important;
    border-color: rgba(255,255,255,.14) !important;
}

.hd-select {
    width: 100%;
    min-height: 3.35rem;
    border-radius: 1rem;
    border: 1px solid #3f3f46 !important;
    background: #09090b !important;
    color: #f4f4f5 !important;
    padding: .78rem 3rem .78rem 1rem;
    font-weight: 800;
    outline: none;
    box-shadow: inset 0 1px 0 rgba(255,255,255,.05), 0 12px 26px rgba(0,0,0,.24);
}
.hd-select:focus {
    border-color: #60a5fa !important;
    box-shadow: 0 0 0 3px rgba(96,165,250,.38), inset 0 1px 0 rgba(255,255,255,.05);
}

.helpdesk-ticket-form,
.helpdesk-ticket-form * {
    -webkit-tap-highlight-color: transparent;
}
.helpdesk-ticket-form input,
.helpdesk-ticket-form textarea,
.helpdesk-ticket-form select,
.helpdesk-ticket-form .select2-container--default .select2-selection--single,
.helpdesk-ticket-form .select2-container--default .select2-selection--multiple,
.helpdesk-ticket-form .select2-container--default .select2-selection__rendered,
.helpdesk-ticket-form .select2-container--default .select2-selection__choice {
    background: #09090b !important;
    background-color: #09090b !important;
    color: #f4f4f5 !important;
    border-color: #3f3f46 !important;
    caret-color: #f4f4f5 !important;
    opacity: 1 !important;
}
.helpdesk-ticket-form input:disabled,
.helpdesk-ticket-form textarea:disabled,
.helpdesk-ticket-form select:disabled,
.helpdesk-ticket-form .select2-container--disabled .select2-selection--single,
.helpdesk-ticket-form .select2-container--disabled .select2-selection--multiple,
.helpdesk-ticket-form [disabled],
.helpdesk-ticket-form [aria-disabled="true"] {
    background: #09090b !important;
    background-color: #09090b !important;
    color: #a1a1aa !important;
    opacity: 1 !important;
}
.helpdesk-ticket-form input:-webkit-autofill,
.helpdesk-ticket-form input:-webkit-autofill:hover,
.helpdesk-ticket-form input:-webkit-autofill:focus,
.helpdesk-ticket-form textarea:-webkit-autofill,
.helpdesk-ticket-form textarea:-webkit-autofill:hover,
.helpdesk-ticket-form textarea:-webkit-autofill:focus,
.helpdesk-ticket-form select:-webkit-autofill,
.helpdesk-ticket-form select:-webkit-autofill:hover,
.helpdesk-ticket-form select:-webkit-autofill:focus {
    -webkit-text-fill-color: #f4f4f5 !important;
    box-shadow: 0 0 0 1000px #09090b inset !important;
    transition: background-color 9999s ease-in-out 0s;
}


/* Backend theme integration: keep Core Helpdesk surfaces full-width and dark. */
.hd-helpdesk-surface {
    width: 100%;
}

.dark .hd-core-settings input:not([type="checkbox"]):not([type="radio"]):not([type="color"]),
.dark .hd-core-settings textarea,
.dark .hd-core-settings select,
.dark .hd-core-settings [data-flux-control] {
    background: #2b2b2b !important;
    border-color: #4b4b4b !important;
    color: #f4f4f5 !important;
}

.dark .hd-core-settings input::placeholder,
.dark .hd-core-settings textarea::placeholder {
    color: #9ca3af !important;
}

.dark .hd-core-settings [data-flux-field] label,
.dark .hd-core-settings [data-flux-label] {
    color: #f4f4f5 !important;
}

/* Coloured Settings cards remain cards at all common desktop widths. */
.hd-core-settings > .grid.md\:grid-cols-4.xl\:grid-cols-7 > a {
    min-height: 4.6rem;
    display: flex;
    flex-direction: column;
    justify-content: center;
}


/* ==========================================================================
   Helpdesk mobile / tablet responsive layer
   Keeps the Core desktop presentation while making every Helpdesk screen
   usable on touch devices and narrow viewports.
   ========================================================================== */

.hd-mobile-header {
    min-height: 3.75rem;
}

@media (max-width: 1023px) {
    .hd-helpdesk-surface {
        max-width: 100% !important;
        width: 100% !important;
    }

    .hd-helpdesk-surface > * {
        min-width: 0;
    }
}

@media (max-width: 767px) {
    html,
    body {
        overflow-x: hidden;
    }

    .hd-helpdesk-surface,
    .hd-helpdesk-surface.hd-mobile-ready {
        width: 100%;
        max-width: 100% !important;
        padding-left: .75rem;
        padding-right: .75rem;
        margin-left: auto;
        margin-right: auto;
        gap: 1rem;
    }

    /* Hero/page headers */
    .hd-helpdesk-surface .rounded-3xl {
        border-radius: 1.15rem;
    }

    .hd-helpdesk-surface .bg-gradient-to-br {
        padding: 1.1rem !important;
    }

    .hd-helpdesk-surface .bg-gradient-to-br h1 {
        font-size: 1.65rem !important;
        line-height: 1.15 !important;
    }

    .hd-helpdesk-surface .bg-gradient-to-br p {
        max-width: 100% !important;
    }

    /* All action rows become thumb-friendly full-width grids. */
    .hd-helpdesk-surface .hd-btn {
        min-height: 2.75rem;
        justify-content: center;
        width: 100%;
        padding-inline: .9rem;
    }

    .hd-helpdesk-surface .bg-gradient-to-br .flex.flex-wrap.gap-2 {
        display: grid !important;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        width: 100%;
        gap: .55rem !important;
    }

    /* Dashboard metrics */
    .hd-helpdesk-surface .grid.md\:grid-cols-2,
    .hd-helpdesk-surface .grid.lg\:grid-cols-4,
    .hd-helpdesk-surface .grid.xl\:grid-cols-4 {
        grid-template-columns: 1fr !important;
    }

    /* Settings cards: two compact coloured cards per row, one on very small phones. */
    .hd-core-settings > .grid,
    .hd-helpdesk-surface[dusk="helpdesk-settings-manager"] > .grid {
        grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
        gap: .55rem !important;
    }

    .hd-core-settings > .grid > a,
    .hd-helpdesk-surface[dusk="helpdesk-settings-manager"] > .grid > a {
        min-width: 0;
        min-height: 4.4rem;
        padding: .75rem !important;
        border-radius: .8rem !important;
    }

    .hd-core-settings > .grid > a .text-2xl,
    .hd-helpdesk-surface[dusk="helpdesk-settings-manager"] > .grid > a .text-2xl {
        font-size: 1.25rem !important;
    }

    /* Configuration forms */
    .hd-core-settings form .grid,
    .hd-helpdesk-surface form .grid {
        grid-template-columns: 1fr !important;
    }

    .hd-core-settings input,
    .hd-core-settings select,
    .hd-core-settings textarea,
    .hd-helpdesk-surface input,
    .hd-helpdesk-surface select,
    .hd-helpdesk-surface textarea {
        min-height: 2.8rem;
        font-size: 16px !important; /* prevents iOS input zoom */
    }

    .hd-helpdesk-surface textarea {
        min-height: 8rem;
    }

    /* Search/filter bars */
    .hd-helpdesk-surface .grid.md\:grid-cols-4,
    .hd-helpdesk-surface .grid.lg\:grid-cols-4,
    .hd-helpdesk-surface .grid.xl\:grid-cols-4 {
        grid-template-columns: 1fr !important;
    }

    /* Tables remain usable rather than crushing columns. */
    .hd-helpdesk-surface .overflow-x-auto,
    .hd-core-settings .overflow-x-auto {
        -webkit-overflow-scrolling: touch;
        scrollbar-width: thin;
    }

    .hd-helpdesk-surface table,
    .hd-core-settings table {
        min-width: 760px;
    }

    .hd-helpdesk-surface th,
    .hd-helpdesk-surface td,
    .hd-core-settings th,
    .hd-core-settings td {
        white-space: nowrap;
    }

    /* Ticket list table gets a slightly smaller minimum than config tables. */
    .hd-helpdesk-surface[dusk="helpdesk-ticket-index"] table {
        min-width: 680px;
    }

    /* Action button groups wrap instead of overflowing. */
    .hd-helpdesk-surface td .flex,
    .hd-core-settings td .flex {
        flex-wrap: wrap;
    }

    /* Ticket show page */
    .hd-helpdesk-surface .xl\:grid-cols-\[minmax\(0\,1fr\)_20rem\],
    .hd-helpdesk-surface .lg\:grid-cols-\[minmax\(0\,1fr\)_20rem\] {
        grid-template-columns: 1fr !important;
    }

    /* Attachments/code blocks/content */
    .hd-helpdesk-surface pre,
    .hd-helpdesk-surface code,
    .hd-helpdesk-surface .prose {
        max-width: 100%;
        overflow-x: auto;
        word-break: break-word;
    }

    /* Kanban: touch-friendly horizontal lanes with scroll snapping. */
    [data-helpdesk-kanban-board] {
        display: flex !important;
        gap: .75rem !important;
        overflow-x: auto !important;
        overscroll-behavior-inline: contain;
        scroll-snap-type: x mandatory;
        scroll-padding-left: .75rem;
        padding-bottom: 1rem !important;
        margin-inline: -.75rem;
        padding-inline: .75rem;
        -webkit-overflow-scrolling: touch;
    }

    [data-helpdesk-kanban-board] > section {
        width: min(88vw, 330px) !important;
        min-width: min(88vw, 330px) !important;
        min-height: calc(100dvh - 16rem) !important;
        scroll-snap-align: start;
        border-radius: 1rem !important;
    }

    [data-helpdesk-kanban-column] {
        min-height: 24rem !important;
    }

    [data-helpdesk-kanban-ticket] {
        cursor: default !important;
        touch-action: pan-y;
    }

    .hd-kanban-mobile-move {
        display: block;
    }

    /* Board selector */
    .hd-select-wrap,
    .hd-ticket-board-select-wrap {
        width: 100% !important;
    }

    /* Modal/dialog safety */
    [role="dialog"],
    [data-flux-modal] {
        max-width: calc(100vw - 1.5rem) !important;
        max-height: calc(100dvh - 1.5rem) !important;
        overflow-y: auto;
    }
}

@media (max-width: 479px) {
    .hd-helpdesk-surface,
    .hd-helpdesk-surface.hd-mobile-ready {
        padding-left: .55rem;
        padding-right: .55rem;
    }

    .hd-helpdesk-surface .bg-gradient-to-br .flex.flex-wrap.gap-2 {
        grid-template-columns: 1fr;
    }

    .hd-core-settings > .grid,
    .hd-helpdesk-surface[dusk="helpdesk-settings-manager"] > .grid {
        grid-template-columns: 1fr !important;
    }

    [data-helpdesk-kanban-board] > section {
        width: 91vw !important;
        min-width: 91vw !important;
    }

    .hd-helpdesk-surface .text-3xl,
    .hd-helpdesk-surface .text-4xl {
        font-size: 1.55rem !important;
    }
}

/* Touch-only devices: rely on mobile status selector instead of requiring DnD. */
@media (hover: none) and (pointer: coarse) {
    [data-helpdesk-kanban-ticket] {
        -webkit-user-drag: none;
        user-select: none;
    }

    .hd-kanban-mobile-move {
        display: block !important;
    }
}


/* ===== Application shell ================================================= */
:root { --hd-sidebar-width: 284px; --hd-topbar-height: 72px; }
.hd-app-body { margin:0; min-height:100vh; background:#0b0e13; color:#e5e7eb; overflow-x:hidden; }
.hd-app-shell { min-height:100vh; }
.hd-topbar { position:fixed; inset:0 0 auto 0; height:var(--hd-topbar-height); z-index:70; display:grid; grid-template-columns:var(--hd-sidebar-width) minmax(0,1fr); background:linear-gradient(90deg,#10141b,#171d27); border-bottom:1px solid #2a303b; box-shadow:0 8px 24px rgba(0,0,0,.16); }
.hd-topbar-brand { min-width:0; display:flex; align-items:center; gap:14px; padding:0 18px; border-right:1px solid #29303a; }
.hd-brand-name { min-width:0; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; color:#fff; text-transform:uppercase; letter-spacing:-.02em; font-size:1.18rem; font-weight:850; }
.hd-topbar-main { min-width:0; display:flex; align-items:center; gap:16px; padding:0 24px; }
.hd-topbar-spacer { flex:1; }
.hd-icon-button { display:inline-flex; width:38px; height:38px; align-items:center; justify-content:center; border-radius:10px; color:#aab2c0; border:1px solid transparent; background:transparent; }
.hd-icon-button:hover { color:#fff; background:#232a35; border-color:#343d4a; }
.hd-mobile-menu-button { display:none; }
.hd-top-search { width:min(420px,40vw); height:40px; display:flex; align-items:center; gap:10px; padding:0 13px; border:1px solid #303845; border-radius:11px; background:#10151d; color:#8e98a8; }
.hd-top-search input { width:100%; border:0!important; outline:0!important; background:transparent!important; color:#e5e7eb!important; box-shadow:none!important; min-height:auto!important; }
.hd-account-button { display:flex; align-items:center; gap:10px; padding:6px 9px; border-radius:12px; background:transparent; border:1px solid transparent; color:#fff; }
.hd-account-button:hover { background:#202732; border-color:#333c49; }
.hd-account-copy { display:grid; text-align:left; line-height:1.15; }
.hd-account-copy strong { font-size:.9rem; }
.hd-account-copy small { margin-top:3px; color:#9aa4b3; font-size:.72rem; }
.hd-user-avatar { display:inline-flex; width:38px; height:38px; flex:0 0 38px; align-items:center; justify-content:center; border-radius:10px; background:linear-gradient(145deg,#3a4351,#252c36); border:1px solid #505a68; color:#fff; font-weight:800; }
.hd-shell-sidebar { position:fixed; z-index:60; top:var(--hd-topbar-height); left:0; bottom:0; width:var(--hd-sidebar-width); background:linear-gradient(180deg,#151920,#11151b); border-right:1px solid #2d3440; transition:width .08s linear,transform .25s ease; }
.hd-shell-nav { height:100%; overflow-y:auto; padding:22px 16px 30px; scrollbar-width:thin; }
.hd-nav-section + .hd-nav-section { margin-top:24px; }
.hd-nav-heading { margin:0 10px 9px; color:#7f8998; font-size:.68rem; font-weight:700; text-transform:uppercase; letter-spacing:.08em; }
.hd-nav-link { display:flex; align-items:center; gap:12px; min-height:44px; margin:3px 0; padding:0 12px; border-radius:9px; color:#b9c0cb; font-size:.9rem; font-weight:560; transition:.16s ease; }
.hd-nav-link i { width:18px; text-align:center; color:#8892a2; }
.hd-nav-link:hover { background:#1d242e; color:#fff; }
.hd-nav-link.is-active { background:linear-gradient(90deg,#242c38,#1e2631); color:#fff; box-shadow:inset 3px 0 #ef4444; }
.hd-nav-link.is-active i { color:#fff; }
.hd-sidebar-resizer { position:absolute; z-index:4; top:0; right:-5px; width:10px; height:100%; cursor:col-resize; display:flex; align-items:center; justify-content:center; }
.hd-sidebar-resizer span { width:2px; height:42px; opacity:0; border-radius:99px; background:#64748b; transition:.15s; }
.hd-sidebar-resizer:hover span,.hd-sidebar-resizing .hd-sidebar-resizer span { opacity:1; }
.hd-sidebar-backdrop { display:none; }
.hd-shell-main { min-height:100vh; margin-left:var(--hd-sidebar-width); padding:calc(var(--hd-topbar-height) + 28px) 30px 34px; background:radial-gradient(circle at 75% 0,rgba(37,99,235,.07),transparent 35%),#0b0e13; transition:margin-left .08s linear; }
.hd-sidebar-resizing,.hd-sidebar-resizing * { cursor:col-resize!important; user-select:none!important; }

/* ===== Dashboard ========================================================= */
.hd-dashboard { max-width:1600px; margin:0 auto; }
.hd-dashboard-heading { display:flex; align-items:center; justify-content:space-between; gap:18px; }
.hd-dashboard-heading h1 { margin:0; font-size:2rem; line-height:1; color:#fff; font-weight:850; letter-spacing:-.03em; }
.hd-dashboard-heading p { margin:7px 0 0; color:#9ca7b8; }
.hd-range-select { min-width:220px; display:flex; align-items:center; gap:9px; border:1px solid #303846; border-radius:10px; padding:0 12px; background:#151a22; color:#c8cfda; }
.hd-range-select select { flex:1; min-height:44px; border:0!important; background:transparent!important; color:#e5e7eb!important; outline:0; }
.hd-metric-grid { display:grid; grid-template-columns:repeat(4,minmax(0,1fr)); gap:14px; }
.hd-metric-card { min-height:132px; display:flex; align-items:flex-start; gap:15px; padding:20px; border:1px solid #303845; border-radius:12px; background:linear-gradient(145deg,#1a202a,#151a22); box-shadow:0 8px 20px rgba(0,0,0,.16); }
.hd-metric-icon { width:50px; height:50px; display:flex; align-items:center; justify-content:center; border-radius:10px; font-size:1.35rem; }
.hd-metric-card div { display:grid; gap:3px; }
.hd-metric-card small { color:#aeb7c5; font-size:.9rem; }
.hd-metric-card strong { color:#fff; font-size:2rem; line-height:1.1; }
.hd-metric-card em { color:#8290a2; font-size:.72rem; font-style:normal; }
.hd-metric-blue .hd-metric-icon{background:#18365f;color:#60a5fa}.hd-metric-green .hd-metric-icon{background:#123f32;color:#6ee7b7}.hd-metric-amber .hd-metric-icon{background:#4a3518;color:#fbbf24}.hd-metric-red .hd-metric-icon{background:#4b2226;color:#f87171}
.hd-dashboard-grid { display:grid; grid-template-columns:minmax(0,1.45fr) minmax(340px,.75fr); gap:16px; }
.hd-dashboard-card { border:1px solid #303845; border-radius:12px; background:linear-gradient(145deg,#171c25,#131820); overflow:hidden; }
.hd-dashboard-card>header { min-height:58px; display:flex; align-items:center; justify-content:space-between; gap:12px; padding:0 18px; border-bottom:1px solid #2b3340; }
.hd-dashboard-card>header h2 { margin:0; color:#fff; font-size:1rem; font-weight:750; }.hd-dashboard-card>header span,.hd-dashboard-card>header a{color:#a8b1be;font-size:.78rem}.hd-dashboard-card>header a{padding:7px 10px;border:1px solid #3b4451;border-radius:8px}.hd-dashboard-card>header a:hover{color:#fff;background:#242c37}
.hd-chart-legend { display:flex; gap:18px; padding:15px 20px 0; color:#a7b0bd; font-size:.74rem; }.hd-chart-legend span{display:flex;align-items:center;gap:7px}.hd-chart-legend b{width:9px;height:9px;border-radius:50%}
.hd-line-chart { height:230px; padding:14px 20px 0; }.hd-line-chart svg{width:100%;height:100%;overflow:visible}.hd-chart-grid-lines line{stroke:#2d3541;stroke-width:.35}.hd-chart-line{fill:none;stroke-width:1.6;vector-effect:non-scaling-stroke}.hd-chart-line-blue{stroke:#3b82f6}.hd-chart-line-green{stroke:#22c55e}.hd-chart-labels{display:flex;justify-content:space-between;gap:5px;padding:0 20px 17px;color:#8f9aaa;font-size:.68rem;overflow:hidden}
.hd-priority-body { display:grid; grid-template-columns:170px 1fr; gap:20px; align-items:center; min-height:310px; padding:22px; }.hd-donut{width:150px;height:150px;margin:auto;border-radius:50%;display:flex;align-items:center;justify-content:center;position:relative}.hd-donut:after{content:"";position:absolute;inset:34px;border-radius:50%;background:#171c25}.hd-donut span{position:relative;z-index:1;font-weight:800;font-size:1.25rem;color:#fff}.hd-priority-legend{display:grid;gap:14px}.hd-priority-legend>div{display:flex;justify-content:space-between;gap:12px;color:#b4bdca;font-size:.76rem}.hd-priority-legend span{display:flex;align-items:center;gap:8px}.hd-priority-legend b{width:10px;height:10px;border-radius:50%}.hd-priority-legend strong{color:#e5e7eb}
.hd-latest-card { min-height:300px; }.hd-latest-list>a{display:grid;grid-template-columns:72px minmax(0,1fr) 88px 94px;align-items:center;gap:12px;padding:14px 18px;border-bottom:1px solid #29313c;color:#dbe2eb}.hd-latest-list>a:hover{background:#1b222c}.hd-latest-list>a:last-child{border-bottom:0}.hd-latest-list div{min-width:0;display:grid}.hd-latest-list strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:.86rem}.hd-latest-list small,.hd-latest-list time{color:#8490a1;font-size:.68rem}.hd-priority-mini,.hd-status-mini{justify-self:start;padding:4px 8px;border-radius:6px;background:#423027;color:#fcd9b1;font-size:.61rem;font-weight:750;text-transform:uppercase}.hd-status-mini{background:#1d355b;color:#93c5fd;text-transform:none}
.hd-requester-list { padding:8px 18px 16px; }.hd-requester-list>div{display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:11px;min-height:58px;border-bottom:1px solid #29313c}.hd-requester-list>div:last-child{border-bottom:0}.hd-requester-list strong{font-size:.82rem}.hd-requester-list em{color:#9aa5b5;font-size:.72rem;font-style:normal}.hd-empty{padding:28px;text-align:center;color:#7f8a99}

/* ===== Common admin/user module ========================================= */
.hd-page-shell{max-width:1500px;margin:0 auto}.hd-page-hero{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:24px 26px;border:1px solid #2d3849;border-radius:14px;background:linear-gradient(115deg,#091126,#152952);box-shadow:inset 0 1px rgba(255,255,255,.03)}.hd-page-hero h1{margin:3px 0 0;color:#fff;font-size:1.8rem;font-weight:850}.hd-page-hero p{margin:6px 0 0;color:#aebbd0}.hd-eyebrow{color:#b7ccf7;font-size:.68rem;font-weight:800;text-transform:uppercase;letter-spacing:.22em}.hd-panel{border:1px solid #343b44;border-radius:13px;background:#16191d;overflow:hidden}.hd-toolbar{display:flex;gap:12px;padding:16px;border-bottom:1px solid #30363e}.hd-search-field{flex:1;display:flex;align-items:center;gap:10px;padding:0 12px;border:1px solid #454b54;border-radius:9px;background:#272b30;color:#9da5b0}.hd-search-field input{width:100%;min-height:42px;border:0!important;background:transparent!important;color:#fff!important;outline:0!important;box-shadow:none!important}.hd-table-wrap{overflow:auto}.hd-table{width:100%;min-width:760px;border-collapse:collapse}.hd-table th,.hd-table td{padding:14px 16px;border-bottom:1px solid #30353b;text-align:left}.hd-table th{color:#aeb5bf;background:#202326;font-size:.7rem;text-transform:uppercase;letter-spacing:.05em}.hd-table td{color:#e1e5ea;font-size:.82rem}.hd-action{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:40px;padding:0 14px;border:1px solid #404854;border-radius:8px;background:#242a32;color:#e7ebf0;font-weight:700;font-size:.78rem}.hd-action:hover{filter:brightness(1.1)}.hd-action-sm{min-height:32px;padding:0 10px}.hd-action-blue{background:#2563eb;border-color:#3b82f6;color:#fff}.hd-action-green{background:#16a34a;border-color:#22c55e;color:#fff}.hd-action-red{background:#dc2626;border-color:#ef4444;color:#fff}.hd-alert{padding:12px 14px;border-radius:9px;border:1px solid}.hd-alert-success{background:#0d3225;border-color:#1f7a50;color:#86efac}.hd-alert-danger{background:#3e171b;border-color:#8d2f36;color:#fca5a5}.hd-role-pill{padding:5px 8px;border-radius:99px;background:#313844;color:#cbd5e1;font-size:.67rem;font-weight:750}.hd-role-admin{background:#422258;color:#e9d5ff}.hd-role-agent{background:#173d58;color:#bae6fd}.hd-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.hd-field{display:grid;gap:7px}.hd-field span{color:#cbd1da;font-size:.75rem;font-weight:650}.hd-field input{min-height:44px;border:1px solid #474d56!important;border-radius:8px!important;background:#292d32!important;color:#fff!important;padding:0 12px!important}.hd-role-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.hd-role-options label{display:flex;gap:11px;align-items:flex-start;padding:15px;border:1px solid #3d444d;border-radius:10px;background:#1e2227}.hd-role-options input{margin-top:3px}.hd-role-options span{display:grid}.hd-role-options small{margin-top:4px;color:#8f99a7;font-size:.7rem}.hd-role-card{display:grid;gap:9px;min-height:210px;padding:24px;border:1px solid #343d49;border-radius:13px;background:linear-gradient(145deg,#191e26,#14181f)}.hd-role-card i{font-size:1.6rem;color:#60a5fa}.hd-role-card h2{margin:0;color:#fff;font-size:1rem}.hd-role-card strong{font-size:2.1rem;color:#fff}.hd-role-card p{margin:0;color:#96a2b2;font-size:.78rem}.hd-role-card-admin{border-color:#6d3a89;background:linear-gradient(145deg,#25152e,#17171d)}.hd-role-card-admin i{color:#c084fc}.hd-role-card-agent{border-color:#255c7d;background:linear-gradient(145deg,#132633,#171b20)}.hd-role-card-agent i{color:#38bdf8}

/* ===== Kanban drag quality ============================================== */
.hd-kanban-drag-handle{display:inline-flex;align-items:center;justify-content:center;width:30px;height:27px;border:1px solid #3f4854;border-radius:7px;background:#232933;color:#9ba7b5;cursor:grab;user-select:none}.hd-kanban-drag-handle:hover{color:#fff;background:#2d3541}.hd-kanban-drag-handle:active{cursor:grabbing}.hd-is-dragging{opacity:.42!important;transform:scale(.985)!important}.hd-is-saving{opacity:.64;pointer-events:none}.helpdesk-kanban-column[data-drag-over="true"]{outline:2px dashed #3b82f6;outline-offset:-8px;background:rgba(37,99,235,.08)!important}

@media(max-width:1100px){.hd-metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.hd-dashboard-grid{grid-template-columns:1fr}.hd-priority-body{min-height:240px}.hd-top-search{display:none}}
@media(max-width:1023px){:root{--hd-sidebar-width:300px}.hd-topbar{display:flex}.hd-topbar-brand{width:auto;border-right:0}.hd-topbar-main{flex:1;padding-left:8px}.hd-mobile-menu-button{display:inline-flex}.hd-shell-sidebar{transform:translateX(-102%);width:min(84vw,320px);box-shadow:15px 0 40px rgba(0,0,0,.35)}.hd-sidebar-open .hd-shell-sidebar{transform:translateX(0)}.hd-sidebar-resizer{display:none}.hd-shell-main{margin-left:0;padding:calc(var(--hd-topbar-height) + 20px) 18px 25px}.hd-sidebar-backdrop{position:fixed;z-index:55;inset:var(--hd-topbar-height) 0 0 0;background:rgba(0,0,0,.52);border:0}.hd-sidebar-open .hd-sidebar-backdrop{display:block}}
@media(max-width:700px){.hd-account-copy{display:none}.hd-topbar-main{padding-right:10px}.hd-topbar-brand{padding-left:10px;padding-right:8px}.hd-brand-name{font-size:.95rem}.hd-shell-main{padding-left:10px;padding-right:10px}.hd-dashboard-heading{align-items:flex-start;flex-direction:column}.hd-range-select{width:100%}.hd-metric-grid{grid-template-columns:1fr}.hd-dashboard-card{border-radius:10px}.hd-priority-body{grid-template-columns:1fr}.hd-latest-list>a{grid-template-columns:65px minmax(0,1fr);gap:10px}.hd-latest-list time,.hd-latest-list .hd-status-mini{display:none}.hd-page-hero{align-items:flex-start;flex-direction:column;padding:18px}.hd-page-hero .hd-action{width:100%}.hd-toolbar{flex-direction:column}.hd-form-grid,.hd-role-options{grid-template-columns:1fr}.hd-action{min-height:44px}}