Helpddesk/resources/themes/backend/views/modules/helpdesk/livewire/archived-ticket-index.blade.php

<div class="hd-helpdesk-surface hd-mobile-ready space-y-6" dusk="helpdesk-ticket-archive">
    <section class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
        <div class="hd-page-hero bg-gradient-to-br from-slate-950 via-slate-900 to-amber-950 px-6 py-7 text-white">
            <div class="flex flex-col gap-5 lg:flex-row lg:items-center lg:justify-between">
                <div>
                    <p class="text-xs font-semibold uppercase tracking-[0.28em] text-amber-200">Ticket archive</p>
                    <h1 class="mt-2 text-3xl font-semibold tracking-tight">Archived tickets</h1>
                    <p class="mt-2 max-w-3xl text-sm leading-6 text-amber-100/85">
                        Restore tickets to active work or permanently remove tickets that are no longer required.
                    </p>
                </div>
                <a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="hd-btn hd-btn-blue">
                    <i class="fa-solid fa-arrow-left" aria-hidden="true"></i><span>Active tickets</span>
                </a>
            </div>
        </div>
    </section>

    <section class="hd-filter-panel rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
        <div class="hd-ticket-search-wrap max-w-2xl">
            <i class="fa-solid fa-magnifying-glass hd-ticket-search-icon" aria-hidden="true"></i>
            <input type="search" class="hd-ticket-search" wire:model.live.debounce.350ms="search"
                placeholder="Search archived reference, subject or body" aria-label="Search archived tickets">
        </div>
    </section>

    <section class="overflow-hidden rounded-2xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
        <div class="overflow-x-auto">
            <table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
                <thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
                    <tr>
                        <th class="px-4 py-3">Reference</th><th class="px-4 py-3">Subject</th>
                        <th class="px-4 py-3">Status</th><th class="px-4 py-3">Requester</th>
                        <th class="px-4 py-3">Archived</th><th class="px-4 py-3 text-center">Files</th>
                        <th class="px-4 py-3 text-right">Actions</th>
                    </tr>
                </thead>
                <tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
                    @forelse ($tickets as $ticket)
                        <tr class="hover:bg-zinc-50 dark:hover:bg-zinc-800/70">
                            <td class="whitespace-nowrap px-4 py-3 font-mono text-xs font-semibold text-blue-700 dark:text-blue-300">{{ $ticket->reference }}</td>
                            <td class="min-w-[260px] px-4 py-3">
                                <div class="font-semibold text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</div>
                                <div class="mt-1 text-xs text-zinc-500 dark:text-zinc-400">
                                    {{ $ticket->category?->name ?? 'No category' }}
                                    @if ($ticket->project) · {{ $ticket->project->title }} @endif
                                    @if ($ticket->team) · {{ $ticket->team->name }} @endif
                                </div>
                            </td>
                            <td class="px-4 py-3">
                                <x-helpdesk.colour-badge :color="$ticket->status?->color ?? 'zinc'">
                                    {{ $ticket->status?->name ?? 'No status' }}
                                </x-helpdesk.colour-badge>
                            </td>
                            <td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $ticket->requester_name ?? 'Unknown' }}</td>
                            <td class="whitespace-nowrap px-4 py-3">
                                <div class="font-medium text-zinc-700 dark:text-zinc-200">{{ ($ticket->archived_at ?? $ticket->deleted_at)?->format('d M Y H:i') }}</div>
                                <div class="text-xs text-zinc-500">{{ ($ticket->archived_at ?? $ticket->deleted_at)?->diffForHumans() }}</div>
                            </td>
                            <td class="px-4 py-3 text-center">
                                <span class="inline-flex items-center gap-1 rounded-full border border-zinc-200 bg-zinc-50 px-2.5 py-1 text-xs font-bold text-zinc-600 dark:border-zinc-700 dark:bg-zinc-800 dark:text-zinc-300">
                                    <i class="fa-solid fa-paperclip"></i>{{ $ticket->attachments_count ?? 0 }}
                                </span>
                            </td>
                            <td class="whitespace-nowrap px-4 py-3 text-right">
                                <div class="inline-flex flex-wrap justify-end gap-2">
                                    <button type="button" wire:click="restoreTicket({{ $ticket->id }})"
                                        wire:loading.attr="disabled" wire:target="restoreTicket({{ $ticket->id }})"
                                        class="hd-btn hd-btn-sm hd-btn-green">
                                        <i class="fa-solid fa-rotate-left"></i><span>Restore</span>
                                    </button>
                                    @can('delete', $ticket)
                                        <button type="button" wire:click="askToDeletePermanently({{ $ticket->id }})"
                                            class="hd-btn hd-btn-sm hd-btn-red">
                                            <i class="fa-solid fa-trash"></i><span>Delete permanently</span>
                                        </button>
                                    @endcan
                                </div>
                            </td>
                        </tr>
                    @empty
                        <tr>
                            <td colspan="7" class="px-4 py-14 text-center">
                                <span class="mx-auto grid h-14 w-14 place-items-center rounded-2xl bg-amber-500/15 text-amber-500">
                                    <i class="fa-solid fa-box-open text-xl"></i>
                                </span>
                                <h2 class="mt-4 text-lg font-bold text-zinc-900 dark:text-white">Archive is empty</h2>
                                <p class="mt-1 text-sm text-zinc-500 dark:text-zinc-400">Tickets that you archive will appear here and can be restored later.</p>
                            </td>
                        </tr>
                    @endforelse
                </tbody>
            </table>
        </div>
        <div class="flex flex-col gap-3 border-t border-zinc-200 bg-zinc-50/70 px-4 py-4 dark:border-zinc-700 dark:bg-zinc-950/35 sm:flex-row sm:items-center sm:justify-between">
            <div class="text-sm font-medium text-zinc-500 dark:text-zinc-400">{{ $tickets->total() }} archived ticket{{ $tickets->total() === 1 ? '' : 's' }}</div>
            <div>@if ($tickets->hasPages()) {{ $tickets->onEachSide(1)->links() }} @endif</div>
        </div>
    </section>

    @if ($deleteModalOpen)
        <div class="fixed inset-0 z-[9998] flex items-center justify-center bg-black/75 px-4 py-6 backdrop-blur-sm" role="dialog" aria-modal="true">
            <div class="w-full max-w-lg overflow-hidden rounded-3xl border border-red-500/35 bg-zinc-950 text-zinc-100 shadow-2xl">
                <div class="border-b border-red-500/25 bg-red-950/45 px-6 py-5">
                    <h2 class="text-xl font-black text-white">Delete permanently?</h2>
                    <p class="mt-1 text-sm leading-6 text-red-100/90">
                        <span class="font-mono font-bold">{{ $pendingDeleteTicketReference }}</span> will be permanently removed and cannot be restored.
                    </p>
                </div>
                <div class="space-y-3 px-6 py-5">
                    @if ($pendingDeleteTicketSubject)
                        <div class="rounded-2xl border border-zinc-800 bg-zinc-900 px-4 py-3">
                            <p class="text-xs font-bold uppercase tracking-[0.2em] text-zinc-500">Ticket</p>
                            <p class="mt-1 font-semibold text-zinc-100">{{ $pendingDeleteTicketSubject }}</p>
                        </div>
                    @endif
                    <p class="text-sm leading-6 text-zinc-300">Stored attachment files linked to this ticket are also deleted.</p>
                </div>
                <div class="flex flex-col-reverse gap-3 border-t border-zinc-800 bg-zinc-900/80 px-6 py-4 sm:flex-row sm:justify-end">
                    <button type="button" wire:click="cancelPermanentDelete" class="hd-btn hd-btn-sm hd-btn-blue"><i class="fa-solid fa-xmark"></i><span>Cancel</span></button>
                    <button type="button" wire:click="deletePermanently" wire:loading.attr="disabled" wire:target="deletePermanently"
                        class="hd-btn hd-btn-sm hd-btn-red">
                        <i class="fa-solid fa-trash"></i>
                        <span wire:loading.remove wire:target="deletePermanently">Delete permanently</span>
                        <span wire:loading wire:target="deletePermanently">Deleting...</span>
                    </button>
                </div>
            </div>
        </div>
    @endif
</div>