373 lines
23 KiB
PHP
Executable File
373 lines
23 KiB
PHP
Executable File
<div class="hd-helpdesk-surface hd-mobile-ready mx-auto max-w-[1800px] space-y-6" dusk="helpdesk-kanban-board"
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wire:poll.visible.5s="refreshBoard" wire:key="helpdesk-kanban-root">
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<div
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class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
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<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
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<div class="grid gap-8 lg:grid-cols-[minmax(0,1fr)_minmax(520px,0.95fr)] lg:items-start">
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<div class="min-w-0 pt-1">
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<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Helpdesk workflow</p>
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<h1 class="mt-2 text-3xl font-semibold tracking-tight text-white">Kanban board</h1>
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<p class="mt-2 max-w-3xl text-sm font-normal leading-6 text-blue-100/90">
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Drag tickets between board columns. Boards and columns are configured in Helpdesk Settings.
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</p>
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<div class="mt-5 flex flex-wrap items-center justify-start gap-2">
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<a href="{{ route('helpdesk.index') }}" wire:navigate class="hd-btn hd-btn-blue">
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<i class="fa-solid fa-gauge-high" aria-hidden="true"></i>
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<span>Dashboard</span>
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</a>
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<a href="{{ route('helpdesk.tickets.create') }}" wire:navigate class="hd-btn hd-btn-green">
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<i class="fa-solid fa-plus" aria-hidden="true"></i>
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<span>New Ticket</span>
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</a>
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<a href="{{ route('helpdesk.settings') }}" wire:navigate class="hd-btn hd-btn-amber">
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<i class="fa-solid fa-gear" aria-hidden="true"></i>
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<span>Configure boards</span>
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</a>
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<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="hd-btn hd-btn-blue">
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<i class="fa-solid fa-list" aria-hidden="true"></i>
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<span>List view</span>
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</a>
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</div>
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</div>
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<div class="min-w-0">
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@if ($boards->isNotEmpty())
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<div class="grid gap-x-6 gap-y-4 xl:grid-cols-[minmax(0,1fr)_280px] xl:items-end">
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<div class="min-w-0">
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<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Active board</p>
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<h2 class="mt-2 text-2xl font-semibold tracking-tight text-white">
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{{ $board?->name ?? 'None' }}
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</h2>
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<p class="mt-2 max-w-xl text-sm font-normal leading-6 text-blue-100/90">
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{{ $board?->description ?: 'Select the workflow board to display.' }}
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</p>
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@if ($board?->owner)
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<p class="mt-3 inline-flex items-center gap-2 text-xs font-medium text-blue-200/90">
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<i class="fa-solid fa-user-shield" aria-hidden="true"></i>
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<span>{{ $board->owner->name }}</span>
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</p>
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@endif
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</div>
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<div class="min-w-0">
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<label for="helpdesk-kanban-board-selector"
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class="mb-2 block text-xs font-semibold uppercase tracking-[0.2em] text-blue-200">
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Board
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</label>
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<div class="hd-select-wrap !max-w-none">
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<select
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id="helpdesk-kanban-board-selector"
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class="hd-select !min-h-[2.9rem] !rounded-xl !px-4 !pr-11 !text-sm !font-semibold"
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aria-label="Select Kanban board"
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onchange="window.location.href = '{{ route('helpdesk.kanban') }}?board_id=' + encodeURIComponent(this.value)"
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>
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@foreach ($boards as $availableBoard)
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<option value="{{ $availableBoard->id }}" @selected((int) $board_id === (int) $availableBoard->id)>
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{{ $availableBoard->name }}{{ $availableBoard->owner ? ' · ' . $availableBoard->owner->name : '' }}
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</option>
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@endforeach
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</select>
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</div>
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</div>
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</div>
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@endif
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</div>
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</div>
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</div>
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</div>
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@if ($boards->isEmpty())
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<div
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class="rounded-2xl border border-amber-300 bg-amber-50 px-5 py-4 text-sm text-amber-900 dark:border-amber-800 dark:bg-amber-950 dark:text-amber-100">
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No Kanban boards exist yet. Open Helpdesk Settings and create a board with at least one status column.
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</div>
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@else
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@if ($statuses->isEmpty())
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<div
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class="rounded-2xl border border-amber-500/40 bg-amber-950/70 px-5 py-4 text-sm font-semibold text-amber-100">
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This board is being initialised with the default workflow statuses. Refresh the page if the columns do
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not appear immediately.
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</div>
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@else
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<div class="flex gap-4 overflow-x-auto pb-4" data-helpdesk-kanban-board
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wire:key="helpdesk-kanban-columns-{{ $board?->id ?? 0 }}-{{ $refreshNonce }}">
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@foreach ($statuses as $status)
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@php($tickets = $ticketsByStatus[$status->id] ?? collect())
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<section
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class="flex min-h-[640px] w-[330px] shrink-0 flex-col overflow-hidden rounded-2xl border border-zinc-200 bg-zinc-100 shadow-sm dark:border-zinc-700 dark:bg-zinc-950"
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dusk="kanban-column-{{ $status->slug }}"
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wire:key="kanban-column-{{ $board?->id ?? 0 }}-{{ $status->id }}-{{ $refreshNonce }}">
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<header
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class="border-b border-zinc-200 bg-white px-4 py-4 dark:border-zinc-800 dark:bg-zinc-900">
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<div class="flex items-start justify-between gap-3">
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<div>
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<h2
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class="text-sm font-bold uppercase tracking-wide text-zinc-900 dark:text-zinc-100">
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{{ $status->name }}</h2>
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<p class="mt-1 text-xs text-zinc-500"><span data-helpdesk-kanban-count
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data-status-id="{{ $status->id }}">{{ $tickets->count() }}</span>
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tickets</p>
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</div>
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<span class="inline-flex h-4 w-4 rounded-full ring-4 ring-zinc-100 dark:ring-zinc-800"
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style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}"></span>
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</div>
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</header>
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<div id="helpdesk-kanban-column-{{ $status->id }}"
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class="helpdesk-kanban-column min-h-[560px] flex-1 space-y-3 p-3 transition data-[drag-over=true]:bg-blue-50 dark:data-[drag-over=true]:bg-blue-950/30"
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data-helpdesk-kanban-column data-status-id="{{ $status->id }}"
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wire:key="kanban-dropzone-{{ $board?->id ?? 0 }}-{{ $status->id }}-{{ $refreshNonce }}">
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@forelse ($tickets as $ticket)
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<article
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class="group cursor-grab rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm transition hover:-translate-y-0.5 hover:shadow-md active:cursor-grabbing dark:border-zinc-800 dark:bg-zinc-900"
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draggable="true" data-helpdesk-kanban-ticket data-ticket-id="{{ $ticket->id }}"
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wire:key="kanban-ticket-{{ $ticket->id }}-{{ $ticket->status_id }}-{{ $ticket->board_id }}-{{ optional($ticket->updated_at)->timestamp }}"
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dusk="kanban-ticket-{{ $ticket->id }}">
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<div class="flex items-start justify-between gap-3">
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<div class="min-w-0">
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<div
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class="font-mono text-xs font-semibold text-blue-700 dark:text-blue-300">
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{{ $ticket->reference }}</div>
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<h3
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class="mt-1 line-clamp-3 text-sm font-semibold leading-5 text-zinc-900 dark:text-zinc-100">
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{{ $ticket->subject }}</h3>
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</div>
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@if ($ticket->priority)
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<span class="shrink-0 rounded-full px-2 py-1 text-xs font-bold text-white"
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style="background-color: {{ \Modules\Helpdesk\Support\Color::css($ticket->priority->color) }}">
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{{ $ticket->priority->name }}
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</span>
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@endif
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</div>
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<div class="mt-3 space-y-1.5 text-xs text-zinc-500 dark:text-zinc-400">
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<div class="flex items-center gap-2"><i class="fa-solid fa-user w-3"
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aria-hidden="true"></i> {{ $ticket->owner?->name ?? 'Unknown' }}</div>
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<div class="flex items-center gap-2"><i class="fa-solid fa-user-gear w-3"
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aria-hidden="true"></i> {{ $ticket->agent_name ?? 'Unassigned' }}
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</div>
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@if ($ticket->project)
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<div class="flex items-center gap-2"><i
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class="fa-solid fa-diagram-project w-3" aria-hidden="true"></i>
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{{ $ticket->project->title }}</div>
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@endif
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@if ($ticket->team)
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<div class="flex items-center gap-2"><i class="fa-solid fa-users w-3"
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aria-hidden="true"></i> {{ $ticket->team->name }}</div>
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@endif
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@if ($ticket->product)
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<div class="flex items-center gap-2"><i class="fa-solid fa-box w-3"
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aria-hidden="true"></i> {{ $ticket->product->name }}</div>
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@endif
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</div>
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<form method="POST" action="{{ route('helpdesk.tickets.board.update', $ticket) }}"
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class="mt-3 rounded-xl border border-emerald-500/20 bg-emerald-950/20 p-2"
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onclick="event.stopPropagation()"
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onmousedown="event.stopPropagation()"
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ondragstart="event.preventDefault(); event.stopPropagation();">
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@csrf
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<input type="hidden" name="return_to_board_id" value="{{ $board?->id }}">
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<label
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class="mb-1 block text-[11px] font-bold uppercase tracking-wide text-emerald-200/80">Board</label>
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<div class="hd-ticket-board-select-wrap">
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<select name="board_id"
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class="hd-ticket-board-select"
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draggable="false"
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onchange="this.form.requestSubmit ? this.form.requestSubmit() : this.form.submit()"
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onclick="event.stopPropagation()"
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onmousedown="event.stopPropagation()"
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aria-label="Move {{ $ticket->reference }} to another board">
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@foreach ($boards as $ticketBoard)
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<option value="{{ $ticketBoard->id }}"
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@selected((int) $ticket->board_id === (int) $ticketBoard->id)>{{ $ticketBoard->name }}</option>
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@endforeach
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</select>
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</div>
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</form>
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@if ($ticket->tags->isNotEmpty())
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<div class="mt-3 flex flex-wrap gap-1">
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@foreach ($ticket->tags as $tag)
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<span
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class="rounded-full px-2 py-0.5 text-[11px] font-semibold text-white"
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style="background-color: {{ \Modules\Helpdesk\Support\Color::css($tag->color) }}">{{ $tag->name }}</span>
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@endforeach
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</div>
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@endif
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@if ($ticket->checklistItems->isNotEmpty())
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@php($done = $ticket->checklistItems->where('is_completed', true)->count())
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<div class="mt-3 text-xs text-zinc-500">Checklist
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{{ $done }}/{{ $ticket->checklistItems->count() }}</div>
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@endif
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@if ($ticket->sla_first_response_breached || $ticket->sla_resolution_breached)
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<div
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class="mt-3 rounded-lg border border-red-300 bg-red-50 px-3 py-2 text-xs font-semibold text-red-800 dark:border-red-900 dark:bg-red-950 dark:text-red-100">
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SLA breach</div>
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@endif
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@can('update', $ticket)
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<div class="hd-kanban-mobile-move mt-3 md:hidden">
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<label
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for="mobile-status-{{ $ticket->id }}"
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class="mb-1.5 block text-[11px] font-bold uppercase tracking-wide text-zinc-500 dark:text-zinc-400"
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>
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Move to status
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</label>
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<select
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id="mobile-status-{{ $ticket->id }}"
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class="hd-select w-full"
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wire:change="moveTicket({{ $ticket->id }}, $event.target.value)"
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aria-label="Move {{ $ticket->reference }} to another status"
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>
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@foreach ($statuses as $mobileStatus)
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<option
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value="{{ $mobileStatus->id }}"
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@selected((int) $ticket->status_id === (int) $mobileStatus->id)
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>
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{{ $mobileStatus->name }}
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</option>
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@endforeach
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</select>
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</div>
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@endcan
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<div
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class="mt-4 flex items-center justify-between gap-2 border-t border-zinc-100 pt-3 dark:border-zinc-800">
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<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate
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class="rounded-lg bg-blue-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-blue-700">Open</a>
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@can('update', $ticket)
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<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate
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class="rounded-lg bg-emerald-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-emerald-700">Edit</a>
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@endcan
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</div>
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</article>
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@empty
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<div
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class="rounded-2xl border border-dashed border-zinc-300 bg-white p-6 text-center text-sm text-zinc-500 dark:border-zinc-700 dark:bg-zinc-900">
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Drop tickets here for {{ $status->name }}.
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</div>
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@endforelse
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</div>
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</section>
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@endforeach
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</div>
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@endif
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@endif
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@script
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<script>
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(() => {
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const componentRoot = $wire.$el;
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if (!componentRoot || componentRoot.dataset.kanbanDndBound === '1') return;
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componentRoot.dataset.kanbanDndBound = '1';
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let drag = null;
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const columnFor = (element) => element?.closest?.('[data-helpdesk-kanban-column]');
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const cardFor = (element) => element?.closest?.('[data-helpdesk-kanban-ticket]');
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const updateCounts = () => {
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componentRoot.querySelectorAll('[data-helpdesk-kanban-count]').forEach(counter => {
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const column = componentRoot.querySelector(`[data-helpdesk-kanban-column][data-status-id="${counter.dataset.statusId}"]`);
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if (column) counter.textContent = String(column.querySelectorAll('[data-helpdesk-kanban-ticket]').length);
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});
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};
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const isInteractive = (element) => Boolean(
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element?.closest?.(
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'a, button, input, select, textarea, option, form, label, [contenteditable="true"], [data-no-card-drag]'
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)
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);
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componentRoot.addEventListener('dragstart', (event) => {
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const card = cardFor(event.target);
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if (!card || isInteractive(event.target)) {
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event.preventDefault();
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return;
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}
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const column = columnFor(card);
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if (!column) {
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event.preventDefault();
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return;
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}
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drag = {
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card,
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ticketId: Number(card.dataset.ticketId),
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fromStatusId: Number(column.dataset.statusId),
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originalParent: card.parentElement,
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originalNext: card.nextElementSibling,
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};
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event.dataTransfer.effectAllowed = 'move';
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event.dataTransfer.setData('text/plain', String(drag.ticketId));
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requestAnimationFrame(() => card.classList.add('hd-is-dragging'));
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});
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componentRoot.addEventListener('dragover', (event) => {
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const column = columnFor(event.target);
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if (!drag || !column) return;
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event.preventDefault();
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event.dataTransfer.dropEffect = 'move';
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componentRoot.querySelectorAll('[data-helpdesk-kanban-column]').forEach(el => el.dataset.dragOver = el === column ? 'true' : 'false');
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});
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componentRoot.addEventListener('drop', async (event) => {
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const column = columnFor(event.target);
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if (!drag || !column) return;
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event.preventDefault();
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const targetStatusId = Number(column.dataset.statusId);
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const state = drag;
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drag = null;
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componentRoot.querySelectorAll('[data-helpdesk-kanban-column]').forEach(el => el.dataset.dragOver = 'false');
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if (targetStatusId === state.fromStatusId) {
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state.card.classList.remove('hd-is-dragging');
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return;
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}
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column.appendChild(state.card);
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state.card.classList.remove('hd-is-dragging');
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state.card.classList.add('hd-is-saving');
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updateCounts();
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try {
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await $wire.moveTicket(state.ticketId, targetStatusId);
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await $wire.$refresh();
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} catch (error) {
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if (state.originalNext && state.originalNext.parentElement === state.originalParent) {
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state.originalParent.insertBefore(state.card, state.originalNext);
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} else {
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state.originalParent.appendChild(state.card);
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}
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state.card.classList.remove('hd-is-saving');
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updateCounts();
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console.error('Helpdesk Kanban move failed', error);
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}
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});
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componentRoot.addEventListener('dragend', () => {
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if (drag?.card) drag.card.classList.remove('hd-is-dragging');
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drag = null;
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componentRoot.querySelectorAll('[data-helpdesk-kanban-column]').forEach(el => el.dataset.dragOver = 'false');
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});
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updateCounts();
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})();
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</script>
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@endscript
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</div>
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