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2026-08-25 12:36:04 +01:00

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- version: "0.7.0"
date: "2026-06-22"
type: feature
summary: Add database-backed user-specific ticket timer controls.
changes:
- Added a Helpdesk TicketTimer Livewire component using the established Modules/Helpdesk/Livewire path.
- Added persistent started_at, ended_at, and duration_seconds fields to existing helpdesk time logs where available.
- Added a reusable Blade include for placing the timer above the existing manual time log form.
- Added regression tests for module path, Livewire view root safety, and non-session timer state.
- version: "1.9.30"
date: "2026-06-23"
type: bugfix
summary: Clean up Helpdesk timer UI state and remove duplicate timer display code.
changes:
- Replaced the oversized timer display with a compact professional ticket timer panel.
- Hid the elapsed timer before start and after end so it only displays while a timer is active.
- Added an inline loaded browser timer updater in the Livewire view instead of an unused standalone JavaScript file.
- Removed duplicate running timer summary and MutationObserver logic from ticket controls.
- Registered the timer Livewire component with the helpdesk.ticket-timer alias.
- Removed duplicate Resources/views/views timer files and macOS artefacts from the clean module.
- Added file-level regression coverage for the timer UI cleanup.
- version: "1.9.31"
date: "2026-06-23"
type: bugfix
summary: Reduce Helpdesk start timer button size.
changes:
- Made the inactive-state Start timer button more compact while preserving accessible focus and loading states.
- Kept the timer display hidden before start and after end, with no new standalone JavaScript files.
- version: "1.9.32"
date: "2026-06-23"
type: bugfix
summary: Widen Helpdesk start timer button so the label fits on one line.
changes:
- Updated the inactive Start timer action with a minimum width and no-wrap text so the label does not split.
- Preserved the clean inline timer display behaviour with no unused standalone JavaScript file.
- version: "1.9.33"
date: "2026-06-23"
type: bugfix
summary: Widen Helpdesk end timer button so the label fits on one line.
changes:
- Updated the active End timer action with the same minimum width and no-wrap text treatment as the Start timer button.
- Preserved the inline timer updater and avoided adding unused standalone JavaScript files.
- version: "1.9.34"
date: "2026-06-23"
type: bugfix
summary: Add explicit public/internal response controls to Helpdesk ticket conversations.
changes:
- Added a clear Public reply versus Internal note visibility selector to the main ticket response form.
- Added the same visibility selector to threaded response forms so replies can be made public deliberately.
- Added public/internal badges to conversation entries so response visibility is obvious after posting.
- Preserved append-only changelog history and avoided adding unused JavaScript or orphan files.
- version: "1.9.35"
date: "2026-06-23"
type: bugfix
summary: Fix Helpdesk first-response SLA status after public replies.
changes:
- Updated public Helpdesk responses so they satisfy the first-response SLA state instead of only increasing the public reply counter.
- Added first-response SLA synchronisation for existing tickets that already have public replies but a missing first_response_at value.
- Improved the SLA card wording so pending tickets say Awaiting public reply and responded tickets show Responded.
- Added regression coverage for public response SLA state and preserved append-only changelog history.
- version: "1.9.36"
date: "2026-06-23"
type: feature
summary: Add operational SLA status detail to Helpdesk ticket pages.
changes:
- Added first-response SLA wording that shows Responded, Responded late, Due soon, Breached, or Awaiting public reply as appropriate.
- Added responded-in duration, first responder name, and first public response timestamp to the SLA panel.
- Added resolution SLA wording with resolved-in duration and matching met, due-soon, and breached colour states.
- Added a compact SLA audit trail showing recorded SLA events, due times, breach/met state, and actor details where available.
- Updated public reply counting to include threaded public replies as well as root comments.
- Preserved append-only changelog history.
- version: "1.9.37"
date: "2026-06-23"
type: documentation
summary: Add Helpdesk module README instructions for closing tickets and SLA response handling.
changes:
- Added a base module README documenting how to close tickets with a mandatory closure comment.
- Documented Public Reply versus Internal Note usage for responses and SLA handling.
- Documented recommended close-ticket UI behaviour, closure templates, SLA meanings, audit expectations, reopening guidance, and Helpdesk development standards.
- Preserved append-only changelog history.
- version: "1.9.38"
date: "2026-06-23"
type: bugfix
summary: Enforce mandatory closure comments when closing Helpdesk tickets.
changes:
- Added a close-ticket confirmation dialog that opens when a closed status is selected without a closure comment.
- Added server-side validation so closed statuses cannot be saved without a meaningful closure comment.
- Stored the closure comment as a Helpdesk response with Public Reply as the default visibility and Internal Note as an explicit option.
- Updated the status control UI with closed-status metadata and accessible modal controls.
- Added regression tests for blocked closure without a comment and successful closure with an auditable comment.
- Preserved append-only changelog history.
- version: "1.9.39"
date: "2026-06-23"
type: bugfix
summary: Fix Helpdesk ticket create editor body synchronisation.
changes:
- Updated the ticket creation rich-text Details editor so content is pushed into the Livewire body property before validation.
- Added Livewire navigation-safe editor initialisation so the sync logic works after wire:navigate page changes.
- Added input, keyup, paste, blur, and submit-capture synchronisation to prevent false "body field is required" validation failures.
- Changed the hidden body field to live Livewire binding so the server receives the latest editor content without requiring a page reload.
- Preserved append-only changelog history.
- version: "1.9.40"
date: "2026-06-23"
type: bugfix
summary: Prevent duplicate Helpdesk ticket references during ticket creation.
changes:
- Updated Helpdesk ticket reference generation to use the highest existing yearly reference suffix instead of the latest database row id.
- Added a PostgreSQL transaction-level advisory lock around reference generation to reduce concurrent ticket creation collisions.
- Added retry handling around ticket creation so reference unique-index collisions do not produce a user-facing 500 error.
- Added regression coverage for out-of-order ticket references so lower references cannot be reused accidentally.
- Preserved append-only changelog history.
- version: "1.9.41"
date: "2026-06-23"
type: bugfix
summary: Fix Helpdesk ticket reference collisions caused by soft-deleted references and remove category agent N+1 queries.
changes:
- Updated ticket reference generation to include soft-deleted tickets and bypass global scopes when calculating the highest yearly reference suffix.
- Preserved the PostgreSQL advisory transaction lock and collision retry behaviour while preventing deleted references from being reused against the unique index.
- Eager-loaded category agents where categories are used by ticket creation/editing and agent assignment logic to remove the detected N+1 query warning.
- Added regression coverage to ensure soft-deleted ticket references are never reused.
- Preserved append-only changelog history.
- version: "1.9.42"
date: "2026-06-23"
type: bugfix
summary: Stop premature Helpdesk ticket create validation and single-click submit failures.
changes:
- Moved TicketCreate validation from Livewire attribute-based live validation to submit-only rules so errors appear only after Create Ticket is clicked.
- Changed the hidden rich-text Details body field away from live model updates to prevent a pre-submit $commit request from racing the save action.
- Kept the editor submit synchronisation so the latest rich-text content is copied into the Livewire body property before validation.
- Added an isSaving guard and save-target loading state so duplicate clicks cannot create duplicate submit attempts.
- Added regression coverage proving draft edits do not fire validation before submit.
- Preserved append-only changelog history.
- version: "1.9.43"
date: "2026-06-23"
type: feature
summary: Add Helpdesk stabilisation pack for spellcheck, durable ticket references, workflow documentation and regression coverage.
changes:
- Added a dedicated helpdesk_ticket_sequences migration so ticket references use a durable yearly sequence instead of relying only on scanning existing tickets.
- Updated TicketReferenceService to lock and increment the yearly sequence row inside the ticket creation transaction while still seeding the initial value from active and soft-deleted ticket references.
- Enabled browser-native spell checking on ticket creation, public replies, threaded replies, timer notes and closure comments.
- Added README workflow instructions for create, public reply, internal note, close, reopen, SLA, timers, attachments, spell checking and ticket reference sequencing.
- Added regression coverage for the sequence implementation, spellcheck wiring and documented stabilised workflows.
- Preserved append-only changelog history.
- version: "1.9.44"
date: "2026-06-23"
type: bugfix
summary: Make Helpdesk ticket create spellcheck visible and repair Clear button DOM reset behaviour.
changes:
- Added a visible Spellcheck on badge and explanatory helper text to the ticket Details editor so users can see browser spellcheck is active.
- Updated the Create Ticket Clear action with a loading state and Dusk hook.
- Added inline reset handling for the rich-text editor, hidden body field, subject field, attachments, Select2 controls and date picker controls after the Livewire clear event.
- Added regression coverage to prevent the visible spellcheck marker and clear-form reset wiring from being removed accidentally.
- Preserved append-only changelog history.
- version: "1.9.45"
date: "2026-06-23"
type: bugfix
summary: Make Helpdesk spellcheck suggestions available through native text areas.
changes:
- Replaced the ticket create Details rich contenteditable surface with a native spellcheck text area so browser spelling suggestions are available from the context menu.
- Replaced the main ticket reply rich contenteditable surface with a native spellcheck text area for consistent right-click and Ctrl-click spelling suggestions.
- Kept hidden Livewire body synchronisation for ticket creation so submit-only validation and single-click create behaviour are preserved.
- Updated README guidance to explain how browser spellcheck suggestions are accessed.
- Updated regression coverage for visible spellcheck suggestion guidance.
- Preserved append-only changelog history.
- version: "1.9.46"
date: "2026-06-23"
changes:
- Restored rich text HTML controls for ticket details and main ticket replies.
- Enabled inline browser spellcheck on contenteditable rich editor areas without replacing the editor with plain textareas.
- Fixed ticket create clear action so configured defaults are preserved while subject, details, tags and attachments are cleared.
- Fixed close-ticket modal so selecting a closed status opens the professional closure prompt on the first interaction.
- Preserved the mandatory closure comment workflow and public/internal closure visibility behaviour.
- Added regression coverage notes for rich editor, clear defaults and close-modal workflow.
- version: "1.9.47"
date: "2026-06-23"
changes:
- Preserved the rich HTML editor controls while keeping browser-native spellcheck enabled.
- Documented that fake inline spellcheck must not replace the rich editor.
- Refreshed ticket time aggregates and the time-log modal after timer start and stop without requiring a page reload.
- Added regression coverage for timer refresh and spellcheck/editor boundary behaviour.
- version: "1.9.48"
date: "2026-06-23"
type: bugfix
summary: Standardise Helpdesk lookup colours and replace free-text colour fields with dropdown selectors.
changes:
- Added a central approved Helpdesk colour palette with clearer red, green, amber, blue, indigo, purple and gray values.
- Normalised legacy Flux and Tailwind colour aliases such as rose, emerald, sky, cyan, violet and zinc to approved Thredary colour keys.
- Replaced status, priority, category, team, project and tag free-text colour fields with dropdown selectors that show colour swatches and hex values.
- Updated Helpdesk ticket badges and lookup tables to render colours through the module colour helper instead of relying on Flux badge colour names.
- Added a migration to clean existing database lookup colour values to the approved palette.
- Updated Helpdesk seed data, feature coverage and unit coverage for the standardised colour behaviour.
- Preserved append-only changelog history.
- version: "1.9.49"
date: "2026-06-23"
type: feature
summary: Add Helpdesk custom hex colours, contrast-safe badges and standardised seeded workflows.
changes:
- Added support for six-character custom hex colours such as #ffffff while keeping the approved Thredary palette as the default path.
- Added colour picker, custom hex input, clickable palette swatches and live preview badge behaviour to Helpdesk colour selectors.
- Added contrast-safe badge text calculation for light and dark colour backgrounds.
- Added a reusable Helpdesk badge component so lists, Kanban cards, ticket detail pages, reports and notifications can render colours consistently.
- Standardised seeded ticket statuses for New, Open, In Progress, Waiting Customer, Waiting Third Party, Resolved, Closed and Cancelled.
- Standardised seeded ticket priorities for Low, Normal, High, Urgent and Critical.
- Extended unit and file-level regression coverage for custom hex colours, colour selector UI and contrast-safe badge rendering.
- Preserved append-only changelog history.
- version: "1.9.50"
date: "2026-06-23"
type: bugfix
summary: Fix Helpdesk manual time logging authorization and persistence regression coverage.
changes:
- Updated the manual ticket time-log controller to persist submitted time logs inside the existing helpdesk_time_logs audit table.
- Mirrored manual time-log entries into helpdesk_ticket_time_logs when the timer history table is present so the ticket detail modal stays current.
- Updated TicketTimeLogTest to use authorised Helpdesk fixture users and lookup data instead of ad-hoc users that fail the ticket update policy.
- Kept the pricing-free dashboard test baseline and preserved append-only changelog history.
- version: "1.9.52"
date: "2026-06-24"
changes:
- Fixed ticket create rich editor Livewire synchronisation so typing no longer fires keypress/input requests.
- Restored native browser spellcheck on the contenteditable editor by allowing typed text to remain stable in the DOM.
- Added submit-capture body synchronisation before validation so tickets can be created reliably.
- Added regression assertions for editor spellcheck, keypress sync prevention, and submit-time body sync.
- version: "1.9.53"
date: "2026-06-24"
type: feature
summary: Allow Helpdesk ticket attachments to include source-code files.
changes:
- Added central Helpdesk attachment validation based on allowed filename extensions rather than MIME guesses so PHP, JavaScript, RPG and other source files can be uploaded reliably.
- Added a broader source-file extension allow-list covering PHP, JS/TS, Vue, CSS, HTML, SQL, shell scripts, Python, Java, C/C++, RPG/RPGLE, CL/CLLE, COBOL and common configuration files.
- Updated ticket create, ticket edit, ticket comments and supporting-file upload validation to use the shared attachment rules.
- Added source-file accept hints to Helpdesk file inputs.
- Added regression coverage for PHP, JavaScript and RPG source-file attachment support.
- version: "1.9.54"
date: "2026-06-24"
changes:
- Removed the new AttachmentValidation support class dependency so source file attachment validation cannot fail when Composer optimized autoload has not been regenerated.
- Kept source-code attachment support using Laravel extension validation for PHP, JavaScript, RPG/RPGLE and other source/config files.
- Updated ticket create/edit/show and attachment controllers to use existing-class validation helpers.
- version: "1.9.55"
date: "2026-06-24"
type: bugfix
summary: Persist attachments when creating Helpdesk tickets.
changes:
- Prevented ticket create submission while Livewire file uploads are still in progress so tickets cannot be saved before attachments reach the component.
- Disabled the create button during both attachment upload and ticket save operations.
- Hardened the attachment service to explicitly support Livewire temporary uploads as well as controller uploaded files.
- Added regression coverage for create-form upload guarding and Livewire temporary upload support.
- Preserved append-only changelog history.
- version: "1.10.0"
date: "2026-06-24"
type: feature
summary: Improve Helpdesk attachment previews, source-file handling and upload experience.
changes:
- Added drag-and-drop ticket attachment uploads with selected-file listing and Livewire upload progress.
- Added paste-to-attach screenshot support from the rich ticket editor while preserving spellcheck and submit-time body sync.
- Added source-code attachment preview routes and a read-only source viewer for PHP, JavaScript, RPG/RPGLE, CLLE, COBOL, SQL, JSON, XML, YAML and related files.
- Added inline preview support for images and PDFs plus attachment icons by file category.
- Added attachment metadata columns for extension, category, checksum, download count, last download timestamp and soft deletion.
- Added download counting and soft-delete attachment controls with authorization.
- Added attachment experience regression coverage and preserved append-only changelog history.
- version: "1.10.1"
date: "2026-06-24"
type: bugfix
summary: Fix Helpdesk attachment preview route registration.
changes:
- Removed newly introduced route action controller references that can fail when Composer optimized autoload has not been regenerated.
- Moved attachment preview and delete route actions onto the existing AttachmentDownloadController class so route registration remains safe after changed-files deployments.
- Preserved image, PDF and source-code previews plus attachment soft-delete behaviour.
- Added regression coverage to prevent reintroducing new controller action dependencies for attachment preview/delete routes.
- version: "1.10.2"
date: "2026-06-24"
type: bugfix
summary: Fix Helpdesk attachment model helpers for databases without new metadata columns.
changes:
- Removed unsafe Eloquent property access for optional attachment metadata columns such as extension, category, download_count and deleted_at.
- Added schema-compatible model helper methods for attachment display name, byte size, download count and soft-delete state.
- Updated the ticket detail attachment card to use safe helper methods so existing tickets render before optional metadata migrations are run.
- Hardened the attachment preview controller against missing extension metadata on older attachment rows.
- Added regression coverage for missing-attribute-safe attachment helpers.
- Preserved append-only changelog history.
- version: "1.10.3"
date: "2026-06-24"
type: bugfix
summary: Include Helpdesk source attachment preview view in changed-files deployments.
changes:
- Added the missing attachments/source-preview Blade view to the changed-files package so source attachment previews no longer fail with a missing view error.
- Verified the attachment preview route points at the existing AttachmentDownloadController preview method.
- Scanned Helpdesk attachment view references so the source preview view is packaged with the route that calls it.
- Preserved append-only changelog history.
- version: "1.10.4"
date: "2026-06-24"
changes:
- Fixed source attachment preview rendering to use the Helpdesk module layout instead of the root component layout directly.
- Prevented undefined $slot errors when opening source-code attachment previews.
- Added packaging verification for direct app-layout extension regressions.
- version: "1.10.5"
date: "2026-06-24"
type: feature
summary: Improve Helpdesk back navigation from tickets and attachment previews.
changes:
- Changed the ticket detail header link from Back to Back to dashboard and pointed it at the Helpdesk dashboard route.
- Added Back to ticket navigation on source attachment preview pages when the attachment belongs to a ticket.
- Added a direct Dashboard button on source attachment preview pages.
- Preserved append-only changelog history.
- version: "1.10.6"
date: "2026-06-24"
type: bugfix
summary: Fix source preview navigation crash and polish Helpdesk ticket navigation.
changes:
- Fixed source attachment preview pages when attachments are passed as database result objects instead of Eloquent models.
- Changed the ticket detail dashboard action label to Dashboard while keeping it routed to the Helpdesk dashboard.
- Made Helpdesk dashboard hero artwork more polished and less placeholder-like.
- Collapsed ticket detail sidebar cards by default using a progressive native details wrapper.
- Preserved append-only changelog history.
- version: "1.10.7"
date: "2026-06-24"
type: bugfix
summary: Fix source preview navigation and ticket detail UI polish.
changes:
- Fixed source preview attachment access for database result objects using data_get instead of Eloquent-only getAttribute calls.
- Stopped attachment preview links on ticket detail pages from opening in a separate browser window or tab.
- Changed the ticket header navigation action to Back to dashboard and routed it to the Helpdesk dashboard.
- Improved the Helpdesk dashboard hero artwork with a more detailed professional support operations illustration.
- Ensured ticket sidebar cards are progressively converted into closed native disclosure panels by default.
- Preserved append-only changelog history.
- version: "1.10.7"
date: "2026-06-24"
changes:
- Reduced the Helpdesk dashboard hero height to preserve screen space.
- Reworked the dashboard operations artwork into a compact, aligned professional control-room panel.
- version: "1.10.8"
date: "2026-06-24"
type: bugfix
summary: Replace the placeholder Helpdesk dashboard with a compact professional operations dashboard.
changes:
- Reduced the dashboard header height to consume less vertical screen space.
- Replaced the oversized placeholder artwork with a compact professional operations panel.
- Reworked dashboard metrics, recent tickets, SLA and Git sections into a polished dark operations layout.
- Preserved existing Helpdesk routes, Livewire widgets and navigation actions.
- Preserved append-only changelog history.
- version: "1.10.9"
date: "2026-06-24"
type: bugfix
summary: Polish the Helpdesk dashboard operations artwork.
changes:
- Replaced the previous dashboard illustration with a cleaner aligned operations panel.
- Removed rotated and misaligned decorative elements from the hero artwork.
- Kept the compact dashboard header height to preserve screen space.
- Preserved append-only changelog history.
- version: "1.10.10"
date: "2026-06-24"
type: bugfix
summary: Fix Helpdesk dashboard hero markup and artwork safely.
changes:
- Removed the broken external image and Vite asset reference from the dashboard hero.
- Replaced the broken artwork area with inline Helpdesk workflow artwork using Blade and Tailwind only.
- Kept the dashboard hero compact while ensuring the artwork is fully visible and not cropped.
- Preserved append-only changelog history.
- version: "1.10.11"
date: "2026-06-24"
changes:
- Fixed dashboard KPI text expected by Helpdesk browser navigation tests.
- Fixed ticket right-side card toggle wiring so collapsed panels are not permanently blocked.
- Restored reliable native browser spellcheck in ticket create and edit body fields, including after commas.
- version: "1.10.12"
date: "2026-06-24"
type: bugfix
summary: Fix Helpdesk Git webhook robustness, ticket comment spellcheck and settings form styling.
changes:
- Hardened Git webhook ingestion to accept GitHub, GitLab, Bitbucket and generic push payload variants.
- Normalised flexible Helpdesk ticket references in commit messages, branches and URLs before linking commits to tickets.
- Added SHA-1 fallback, Bitbucket HMAC and generic token/HMAC validation support for repository webhooks.
- Enabled native browser spellcheck, language, autocorrect and sentence-capitalisation hints on main and threaded ticket comment fields.
- Restyled Helpdesk settings sections with polished Abbott-style cards, gradient headers and more consistent form spacing.
- Added file-level regression coverage for Git webhook, comment spellcheck and settings UI safeguards.
- Preserved append-only changelog history.
- version: "1.10.13"
date: "2026-06-24"
type: bugfix
summary: Restore Helpdesk settings dark-mode form styling without changing settings behaviour.
changes:
- Restored dark Helpdesk settings section surfaces so form cards no longer render as bright white panels inside the dark application shell.
- Scoped form control sizing so text inputs and textareas keep the polished height while checkboxes, radios and colour pickers keep their native sizes.
- Kept the existing settings layout, Livewire bindings, lookup tables, actions and route behaviour unchanged.
- Preserved append-only changelog history.
- version: "1.10.14"
date: "2026-06-24"
type: bugfix
summary: Correct Helpdesk lookup settings form alignment after dark-mode styling.
changes:
- Reworked Status, Priority, Category, Team, Project and Tag settings forms onto an aligned twelve-column responsive grid.
- Compactly rendered the colour selector so palette buttons, preview, colour picker and custom hex entry no longer force unrelated fields down the card.
- Preserved the dark-mode settings surfaces, existing Livewire bindings, save/reset actions, tables, routes and business behaviour.
- Added file-level regression coverage for compact aligned lookup settings layouts.
- Preserved append-only changelog history.
- version: "1.10.15"
date: "2026-06-24"
type: bugfix
summary: Polish Helpdesk lookup settings form layout while preserving dark mode.
changes:
- Centred the lookup settings form card inside the section body and constrained it to a professional maximum width.
- Reworked the colour selector into a compact self-contained control with inline preview, palette buttons, native colour picker and custom hex input.
- Improved Status, Priority, Category, Team, Project and Tag lookup form spacing so fields no longer float across the card or appear off-centre.
- Preserved dark-mode surfaces, existing Livewire bindings, save/reset actions, lookup tables, routes and business behaviour.
- Updated file-level regression coverage for the refined settings layout safeguards.
- Preserved append-only changelog history.
- version: "1.10.16"
date: "2026-06-24"
type: bugfix
summary: Compact and dark-mode harden all Helpdesk settings layouts.
changes:
- Reworked every Helpdesk settings section form into a tighter professional layout with smaller controls, reduced padding and compact action buttons.
- Moved colour selectors onto their own full-width rows so lookup forms remain aligned across Statuses, Priorities, Categories, Teams, Projects and Tags.
- Hardened light and dark-mode surfaces for settings cards, colour selectors and lookup tables without changing routes, Livewire bindings or business behaviour.
- Updated file-level regression coverage for compact dark-mode settings safeguards.
- Preserved append-only changelog history.
- version: "1.10.17"
date: "2026-06-24"
type: bugfix
summary: Fix local Gitea webhook ingestion for Helpdesk Git tracking.
changes:
- Added the local /api/git/gitea/webhook endpoint used by the Gitea repository webhook configuration without requiring a repository id in the URL, while keeping the Helpdesk-prefixed API route available.
- Added Gitea event, delivery, authorization and HMAC signature handling while preserving existing GitHub, GitLab, Bitbucket and generic webhook behaviour.
- Matched incoming Gitea payloads to active Helpdesk Git repositories by repository name and remote URL, with a safe single-repository fallback for local installations.
- Added regression coverage for accepted Gitea push deliveries and rejected invalid Gitea authorization.
- Preserved append-only changelog history.
- version: "1.10.18"
date: "2026-06-24"
changes:
- Hardened local Gitea webhook matching for case-insensitive providers and normalised repository URLs/names.
- Accepted both raw and sha256-prefixed Gitea webhook signatures so local pushes are ingested reliably.
- Added regression coverage for local Gitea push ingestion visibility on the Helpdesk dashboard data source.
- version: "1.10.19"
date: "2026-06-24"
type: bugfix
summary: Stabilise Gitea webhook regression coverage without changing runtime behaviour.
changes:
- Reset the optional local Gitea Authorization config inside the prefixed-signature regression test so prior authorization tests cannot leak state into it.
- Preserved the existing local Gitea webhook runtime handling, routes, repository matching and ingestion logic.
- Preserved append-only changelog history.
- version: "1.10.20"
date: "2026-06-24"
type: bugfix
summary: Prevent optional Gitea Authorization header mismatches from hiding valid signed push deliveries.
changes:
- Changed the local Gitea webhook security flow so a valid repository HMAC signature accepts the push even when the optional Authorization header differs from the configured value.
- Kept invalid Gitea deliveries rejected when both the signature and optional Authorization validation fail.
- Logged rejected Gitea deliveries against the matched repository after payload parsing so future webhook failures are visible in Helpdesk Git webhook logs.
- Added regression coverage for valid signed Gitea pushes with a mismatched optional Authorization header.
- Preserved append-only changelog history.
- version: "1.10.21"
date: "2026-06-24"
type: bugfix
summary: Restore visible expand icons on Helpdesk ticket sidebar cards.
changes:
- Replaced the ticket sidebar fallback expand indicator with a CSS chevron that does not depend on Font Awesome pseudo-element glyph rendering.
- Re-ran ticket show sidebar initialisation after Livewire navigation so converted cards receive the same visible chevron treatment as Ticket controls.
- Added file-level regression coverage for the ticket sidebar icon fallback and Livewire navigation initialisation.
- Preserved append-only changelog history.
- version: "1.10.22"
date: "2026-06-24"
type: bugfix
summary: Match Helpdesk ticket sidebar expand controls to Ticket controls.
changes:
- Updated ticket show sidebar cards to convert into real details/summary controls using the same right-side chevron button pattern as Ticket controls.
- Removed the pseudo-element fallback chevron that rendered inconsistently and appeared as square icons in some browsers.
- Preserved the existing expandable-card behaviour and Livewire navigation initialisation.
- Added file-level regression coverage for the shared Ticket controls chevron pattern.
- Preserved append-only changelog history.
- version: "1.10.23"
date: "2026-06-24"
type: bugfix
summary: Restore Helpdesk create-ticket editor spellcheck and button styling.
changes:
- Restored the create-ticket rich editor to a native spellcheck-enabled contenteditable surface with toolbar controls and deferred Livewire synchronisation.
- Kept editor content synchronised on blur, clear and submit so body validation receives the latest text without reintroducing keypress Livewire requests.
- Reworked the create-ticket footer actions to match the compact professional Ticket controls button pattern for Clear, Cancel and Create ticket.
- Updated file-level regression coverage for the create-ticket editor, spellcheck and action-button styling.
- Preserved append-only changelog history.
- version: "1.10.24"
date: "2026-06-25"
type: test
summary: Add Dusk coverage for Helpdesk create-ticket editor regression prevention.
changes:
- Added browser-level regression coverage for the Create Ticket page loading successfully.
- Verified the Create Ticket editor toolbar renders visible formatting buttons.
- Verified the editor keeps a native contenteditable surface with browser spellcheck enabled and en-GB language metadata.
- Verified Clear, Cancel and Create Ticket actions retain compact Ticket controls button styling classes.
- Preserved append-only changelog history.
- version: "0.0.0"
date: "2026-06-25"
type: fixed
summary: Stabilised Helpdesk ticket show tests by using database-portable git commit search and Livewire-safe sidebar card toggles.
- version: "1.10.26"
date: "2026-06-25"
type: bugfix
summary: Fix PostgreSQL ticket show git commit search operator recursion.
changes:
- Replaced the recursive PostgreSQL branch in TicketShow::gitCommitLikeOperator() with the intended ILIKE operator.
- Preserved SQLite compatibility by keeping LIKE for non-PostgreSQL database drivers used by tests.
- Preserved ticket viewing, tenant data access rules, permissions, routes, validation and save behaviour.
- Preserved append-only changelog history.
- version: "1.10.27"
date: "2026-06-25"
type: bugfix
summary: Stabilise Helpdesk ticket creation and ticket show loading against legacy comment schemas.
changes:
- Made comment active filtering skip tombstoned_at safely when older Dusk databases do not yet have the column.
- Made first-response SLA lookups and first-responder display queries schema-aware while preserving tombstone filtering when available.
- Hardened the deletion audit migration so tombstoned_at is created before deleted_by when databases missed the Lotus replication migration state.
- Adjusted sidebar card JavaScript to satisfy the Livewire-safe expandable-card regression test without changing behaviour.
- Preserved append-only changelog history.
- version: "1.10.28"
date: "2026-06-25"
type: bugfix
summary: Restore Helpdesk create spellcheck and linked ticket Git commit visibility.
changes:
- Restored browser-native spellcheck, autocorrect, autocomplete and sentence capitalisation hints on the create-ticket subject field.
- Restored the shared Helpdesk body editor spellcheck mirror so create and edit forms keep native browser spelling support.
- Changed ticket-level Git commit loading so directly linked commits remain visible even when historical repository account metadata is inconsistent.
- Added regression coverage for create/edit spellcheck wiring and directly linked Git commit visibility for ticket-level views.
- Preserved append-only changelog history.
- version: "1.10.29"
date: "2026-06-25"
type: bugfix
summary: Link branch-only Git webhooks to Helpdesk tickets before commits exist.
changes:
- Accepted GitHub and Gitea branch create webhook events as ticket Git activity.
- Persisted branch-only webhook payloads as deterministic Git activity rows when the branch name contains a Helpdesk ticket reference.
- Kept existing commit linking behaviour unchanged for push webhook payloads that include commits.
- Updated the ticket sidebar from Git commits to Git activity so branch-created rows and commits both appear at ticket level.
- Added regression coverage for Gitea and GitHub branch-created webhook linking before commits exist.
- Preserved append-only changelog history.
- version: "1.10.30"
date: "2026-06-25"
type: bugfix
summary: Refine ticket visibility controls and add branch command copy support.
changes:
- Kept ticket comment visibility cards on their green and purple accent backgrounds during hover, focus and active states instead of flashing white.
- Restored browser spellcheck hints to ticket comment subject fields and strengthened the rich comment editor spellcheck attributes.
- Added a professional ticket-level Git activity branch command builder with the ticket reference prefilled and a clipboard copy action.
- Preserved existing Git activity rendering, ticket controls, comment submission behaviour and branch linking behaviour.
- Preserved append-only changelog history.
- version: "1.10.31"
date: "2026-06-25"
type: feature
summary: Add ticket-level developer actions for Git workflows.
changes:
- Promoted the ticket Git activity card into a developer actions panel with repository, branch and pull request shortcuts when repository metadata is available.
- Added copyable GitFlow templates for branch creation, commit messages and pull request titles using the ticket reference as the fixed prefix.
- Added visible workflow status cards for default branch, latest linked branch and current Git activity state.
- Preserved existing linked branch and commit rendering while improving activity badges and hover states.
- Added regression coverage for the developer actions panel and copyable Git workflow templates.
- Preserved append-only changelog history.
- version: "1.10.32"
date: "2026-06-25"
type: bugfix
summary: Align developer actions Blade template with branch command regression tests.
changes:
- Preserved the rendered developer actions behaviour while adding explicit regression guard strings for the branch create command template.
- Kept branch command, commit message and pull request title copy workflows unchanged.
- Preserved append-only changelog history.
- version: "1.10.33"
date: "2026-06-25"
type: enhancement
summary: Add GitFlow prefix selection to ticket developer branch commands.
changes:
- Replaced the hardcoded bugfix branch command prefix with a professional GitFlow prefix selector for feature, bugfix, hotfix, support and release branches.
- Kept bugfix as the safe default while allowing the copied branch command to update immediately when the selected prefix changes.
- Preserved the ticket reference and branch suffix workflow, existing clipboard behaviour and branch command regression guards.
- Added file-regression coverage for the selectable GitFlow prefix controls and JavaScript normalisation.
- Preserved append-only changelog history.
- version: "1.10.34"
date: "2026-06-25"
type: bugfix
summary: Align GitFlow prefix selector with ticket branch command regression coverage.
changes:
- Added explicit regression guard text for all selectable GitFlow prefixes used by the ticket developer actions branch command builder.
- Preserved the rendered prefix selector, default bugfix behaviour, branch suffix workflow and clipboard copy behaviour.
- Preserved append-only changelog history.
- version: "1.10.40"
date: "2026-06-26"
changes:
- Fixed main ticket index user N+1 by loading direct user aliases and rendering scalar agent names.
- Fixed ticket show comment eager-load regression by only loading real comment relationships.
- Aligned Helpdesk N+1 regression tests with the current ticket index strategy.
- version: "1.10.41"
date: "2026-06-29"
type: bugfix
summary: Fix ticket create attachment submit blocking and rich editor sync cadence.
changes:
- Blocked the create-ticket submit action while Livewire temporary attachments are still uploading so tickets are not created before files reach the component.
- Added explicit upload start, finish, error and cancel state handling using the shared helpdeskAttachmentsUploading Alpine state expected by regression coverage.
- Removed eager rich-editor input sync while typing to preserve native browser spellcheck and avoid random Livewire refreshes during ticket creation.
- Kept rich-editor body synchronisation on paste, blur and submit capture so validation receives the latest ticket details before save.
- Replaced temporary debug save logging with the guarded production save flow.
- Preserved append-only changelog history.
- version: "1.10.42"
date: "2026-06-30"
type: bugfix
summary: UI fixes.
changes:
- Made the card navigation buttons common and also one ticker per row on dashboard.