Files
2026-09-02 17:08:57 +00:00

64 lines
1.5 KiB
PHP
Executable File

<?php
declare(strict_types=1);
namespace Modules\Helpdesk\Policies;
use App\Models\User;
use Modules\Helpdesk\Models\Ticket;
final class TicketPolicy
{
public function viewAny(User $user): bool
{
return true;
}
public function view(User $user, Ticket $ticket): bool
{
if ($this->isAdmin($user) || $this->isAgent($user)) {
return true;
}
return (int) $ticket->user_id === (int) $user->id;
}
public function create(User $user): bool
{
return true;
}
public function update(User $user, Ticket $ticket): bool
{
if ($this->isAdmin($user) || $this->isAgent($user)) {
return true;
}
return (int) $ticket->user_id === (int) $user->id;
}
public function comment(User $user, Ticket $ticket): bool
{
return $this->view($user, $ticket);
}
public function delete(User $user, Ticket $ticket): bool
{
return $this->isAdmin($user);
}
private function isAdmin(User $user): bool
{
return (method_exists($user, 'isHelpdeskAdmin') && $user->isHelpdeskAdmin())
|| (bool) ($user->helpdesk_admin ?? false)
|| (method_exists($user, 'isAdmin') && $user->isAdmin());
}
private function isAgent(User $user): bool
{
return (method_exists($user, 'isHelpdeskAgent') && $user->isHelpdeskAgent())
|| (bool) ($user->helpdesk_agent ?? false)
|| (method_exists($user, 'isAgent') && $user->isAgent());
}
}