Files
Helpddesk/Modules/Helpdesk/Concerns/HasHelpdeskTickets.php
T
2026-09-02 17:08:57 +00:00

37 lines
823 B
PHP
Executable File

<?php
declare(strict_types=1);
namespace Modules\Helpdesk\Concerns;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Modules\Helpdesk\Models\Ticket;
/**
* @method hasMany(string $class, string $string)
*/
trait HasHelpdeskTickets
{
/** @return HasMany<Ticket> */
public function helpdeskTickets(): HasMany
{
return $this->hasMany(Ticket::class, 'user_id');
}
/** @return HasMany<Ticket> */
public function helpdeskAssignedTickets(): HasMany
{
return $this->hasMany(Ticket::class, 'agent_id');
}
public function isHelpdeskAgent(): bool
{
return (bool) (($this->helpdesk_agent ?? false) || ($this->helpdesk_admin ?? false));
}
public function isHelpdeskAdmin(): bool
{
return (bool) ($this->helpdesk_admin ?? false);
}
}