17 lines
500 B
PHP
17 lines
500 B
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Models;
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use Illuminate\Database\Eloquent\Model;
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final class TicketSlaEvent extends Model
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{
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protected $table = 'helpdesk_ticket_sla_events';
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protected $fillable = ['ticket_id', 'sla_policy_id', 'event', 'due_at', 'occurred_at', 'breached', 'meta'];
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protected $casts = ['ticket_id' => 'integer', 'sla_policy_id' => 'integer', 'due_at' => 'datetime', 'occurred_at' => 'datetime', 'breached' => 'boolean', 'meta' => 'array'];
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}
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