346 lines
22 KiB
PHP
346 lines
22 KiB
PHP
<div class="hd-helpdesk-surface hd-mobile-ready mx-auto max-w-[1800px] space-y-6" dusk="helpdesk-kanban-board"
|
|
wire:poll.visible.5s="refreshBoard" wire:key="helpdesk-kanban-root">
|
|
<div
|
|
class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
|
|
<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
|
|
<div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
|
|
<div>
|
|
<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Helpdesk workflow</p>
|
|
<h1 class="mt-2 text-3xl font-semibold tracking-tight">Kanban board</h1>
|
|
<p class="mt-2 max-w-3xl text-sm text-blue-100/90">Drag tickets between board columns. Boards and
|
|
columns are configured in Helpdesk Settings.</p>
|
|
</div>
|
|
|
|
<div class="flex flex-wrap gap-2">
|
|
<a href="{{ route('helpdesk.index') }}" wire:navigate class="hd-btn hd-btn-blue">
|
|
<i class="fa-solid fa-gauge-high" aria-hidden="true"></i>
|
|
<span>Dashboard</span>
|
|
</a>
|
|
|
|
<a href="{{ route('helpdesk.tickets.create') }}" wire:navigate class="hd-btn hd-btn-green">
|
|
<i class="fa-solid fa-plus" aria-hidden="true"></i>
|
|
<span>New Ticket</span>
|
|
</a>
|
|
|
|
<a href="{{ route('helpdesk.settings') }}" wire:navigate class="hd-btn hd-btn-amber">
|
|
<i class="fa-solid fa-gear" aria-hidden="true"></i>
|
|
<span>Configure boards</span>
|
|
</a>
|
|
|
|
<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="hd-btn hd-btn-blue">
|
|
<i class="fa-solid fa-list" aria-hidden="true"></i>
|
|
<span>List view</span>
|
|
</a>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
@if ($boards->isEmpty())
|
|
<div
|
|
class="rounded-2xl border border-amber-300 bg-amber-50 px-5 py-4 text-sm text-amber-900 dark:border-amber-800 dark:bg-amber-950 dark:text-amber-100">
|
|
No Kanban boards exist yet. Open Helpdesk Settings and create a board with at least one status column.
|
|
</div>
|
|
@else
|
|
<div
|
|
class="flex flex-col gap-4 rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900 md:flex-row md:items-center md:justify-between">
|
|
<div class="min-w-0">
|
|
<h2 class="text-sm font-semibold text-zinc-900 dark:text-zinc-100">Active board: {{ $board?->name ?? 'None' }}</h2>
|
|
<p class="text-xs text-zinc-500 dark:text-zinc-400">
|
|
{{ $board?->description ?: 'Use settings to configure which statuses appear as draggable columns.' }}
|
|
</p>
|
|
@if ($board?->owner)
|
|
<p class="mt-1 text-xs font-semibold text-emerald-600 dark:text-emerald-300">Owner:
|
|
{{ $board->owner->name }}</p>
|
|
@endif
|
|
</div>
|
|
|
|
<div class="hd-select-wrap shrink-0 md:w-72">
|
|
<select
|
|
class="hd-select"
|
|
aria-label="Select Kanban board"
|
|
onchange="window.location.href = '{{ route('helpdesk.kanban') }}?board_id=' + encodeURIComponent(this.value)"
|
|
>
|
|
@foreach ($boards as $availableBoard)
|
|
<option value="{{ $availableBoard->id }}" @selected((int) $board_id === (int) $availableBoard->id)>
|
|
{{ $availableBoard->name }}{{ $availableBoard->owner ? ' · ' . $availableBoard->owner->name : '' }}
|
|
</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
</div>
|
|
|
|
@if ($statuses->isEmpty())
|
|
<div
|
|
class="rounded-2xl border border-amber-500/40 bg-amber-950/70 px-5 py-4 text-sm font-semibold text-amber-100">
|
|
This board is being initialised with the default workflow statuses. Refresh the page if the columns do
|
|
not appear immediately.
|
|
</div>
|
|
@else
|
|
<div class="flex gap-4 overflow-x-auto pb-4" data-helpdesk-kanban-board
|
|
wire:key="helpdesk-kanban-columns-{{ $board?->id ?? 0 }}-{{ $refreshNonce }}">
|
|
@foreach ($statuses as $status)
|
|
@php($tickets = $ticketsByStatus[$status->id] ?? collect())
|
|
|
|
<section
|
|
class="flex min-h-[640px] w-[330px] shrink-0 flex-col overflow-hidden rounded-2xl border border-zinc-200 bg-zinc-100 shadow-sm dark:border-zinc-700 dark:bg-zinc-950"
|
|
dusk="kanban-column-{{ $status->slug }}"
|
|
wire:key="kanban-column-{{ $board?->id ?? 0 }}-{{ $status->id }}-{{ $refreshNonce }}">
|
|
<header
|
|
class="border-b border-zinc-200 bg-white px-4 py-4 dark:border-zinc-800 dark:bg-zinc-900">
|
|
<div class="flex items-start justify-between gap-3">
|
|
<div>
|
|
<h2
|
|
class="text-sm font-bold uppercase tracking-wide text-zinc-900 dark:text-zinc-100">
|
|
{{ $status->name }}</h2>
|
|
<p class="mt-1 text-xs text-zinc-500"><span data-helpdesk-kanban-count
|
|
data-status-id="{{ $status->id }}">{{ $tickets->count() }}</span>
|
|
tickets</p>
|
|
</div>
|
|
<span class="inline-flex h-4 w-4 rounded-full ring-4 ring-zinc-100 dark:ring-zinc-800"
|
|
style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}"></span>
|
|
</div>
|
|
</header>
|
|
|
|
<div id="helpdesk-kanban-column-{{ $status->id }}"
|
|
class="helpdesk-kanban-column min-h-[560px] flex-1 space-y-3 p-3 transition data-[drag-over=true]:bg-blue-50 dark:data-[drag-over=true]:bg-blue-950/30"
|
|
data-helpdesk-kanban-column data-status-id="{{ $status->id }}"
|
|
wire:key="kanban-dropzone-{{ $board?->id ?? 0 }}-{{ $status->id }}-{{ $refreshNonce }}">
|
|
@forelse ($tickets as $ticket)
|
|
<article
|
|
class="group rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm transition hover:-translate-y-0.5 hover:shadow-md active:cursor-grabbing dark:border-zinc-800 dark:bg-zinc-900"
|
|
draggable="false" data-helpdesk-kanban-ticket data-ticket-id="{{ $ticket->id }}"
|
|
wire:key="kanban-ticket-{{ $ticket->id }}-{{ $ticket->status_id }}-{{ $ticket->board_id }}-{{ optional($ticket->updated_at)->timestamp }}"
|
|
dusk="kanban-ticket-{{ $ticket->id }}">
|
|
<div class="mb-2 flex justify-end">
|
|
<span class="hd-kanban-drag-handle" draggable="true" data-kanban-drag-handle title="Drag ticket" aria-label="Drag {{ $ticket->reference }}">
|
|
<i class="fa-solid fa-grip-vertical"></i>
|
|
</span>
|
|
</div>
|
|
<div class="flex items-start justify-between gap-3">
|
|
<div class="min-w-0">
|
|
<div
|
|
class="font-mono text-xs font-semibold text-blue-700 dark:text-blue-300">
|
|
{{ $ticket->reference }}</div>
|
|
<h3
|
|
class="mt-1 line-clamp-3 text-sm font-semibold leading-5 text-zinc-900 dark:text-zinc-100">
|
|
{{ $ticket->subject }}</h3>
|
|
</div>
|
|
|
|
@if ($ticket->priority)
|
|
<span class="shrink-0 rounded-full px-2 py-1 text-xs font-bold text-white"
|
|
style="background-color: {{ \Modules\Helpdesk\Support\Color::css($ticket->priority->color) }}">
|
|
{{ $ticket->priority->name }}
|
|
</span>
|
|
@endif
|
|
</div>
|
|
|
|
<div class="mt-3 space-y-1.5 text-xs text-zinc-500 dark:text-zinc-400">
|
|
<div class="flex items-center gap-2"><i class="fa-solid fa-user w-3"
|
|
aria-hidden="true"></i> {{ $ticket->owner?->name ?? 'Unknown' }}</div>
|
|
<div class="flex items-center gap-2"><i class="fa-solid fa-user-gear w-3"
|
|
aria-hidden="true"></i> {{ $ticket->agent?->name ?? 'Unassigned' }}
|
|
</div>
|
|
@if ($ticket->project)
|
|
<div class="flex items-center gap-2"><i
|
|
class="fa-solid fa-diagram-project w-3" aria-hidden="true"></i>
|
|
{{ $ticket->project->title }}</div>
|
|
@endif
|
|
@if ($ticket->team)
|
|
<div class="flex items-center gap-2"><i class="fa-solid fa-users w-3"
|
|
aria-hidden="true"></i> {{ $ticket->team->name }}</div>
|
|
@endif
|
|
@if ($ticket->product)
|
|
<div class="flex items-center gap-2"><i class="fa-solid fa-box w-3"
|
|
aria-hidden="true"></i> {{ $ticket->product->name }}</div>
|
|
@endif
|
|
</div>
|
|
|
|
|
|
<form method="POST" action="{{ route('helpdesk.tickets.board.update', $ticket) }}"
|
|
class="mt-3 rounded-xl border border-emerald-500/20 bg-emerald-950/20 p-2"
|
|
onclick="event.stopPropagation()"
|
|
onmousedown="event.stopPropagation()"
|
|
ondragstart="event.preventDefault(); event.stopPropagation();">
|
|
@csrf
|
|
<input type="hidden" name="return_to_board_id" value="{{ $board?->id }}">
|
|
<label
|
|
class="mb-1 block text-[11px] font-bold uppercase tracking-wide text-emerald-200/80">Board</label>
|
|
<div class="hd-ticket-board-select-wrap">
|
|
<select name="board_id"
|
|
class="hd-ticket-board-select"
|
|
draggable="false"
|
|
onchange="this.form.requestSubmit ? this.form.requestSubmit() : this.form.submit()"
|
|
onclick="event.stopPropagation()"
|
|
onmousedown="event.stopPropagation()"
|
|
aria-label="Move {{ $ticket->reference }} to another board">
|
|
@foreach ($boards as $ticketBoard)
|
|
<option value="{{ $ticketBoard->id }}"
|
|
@selected((int) $ticket->board_id === (int) $ticketBoard->id)>{{ $ticketBoard->name }}</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
</form>
|
|
@if ($ticket->tags->isNotEmpty())
|
|
<div class="mt-3 flex flex-wrap gap-1">
|
|
@foreach ($ticket->tags as $tag)
|
|
<span
|
|
class="rounded-full px-2 py-0.5 text-[11px] font-semibold text-white"
|
|
style="background-color: {{ \Modules\Helpdesk\Support\Color::css($tag->color) }}">{{ $tag->name }}</span>
|
|
@endforeach
|
|
</div>
|
|
@endif
|
|
|
|
@if ($ticket->checklistItems->isNotEmpty())
|
|
@php($done = $ticket->checklistItems->where('is_completed', true)->count())
|
|
<div class="mt-3 text-xs text-zinc-500">Checklist
|
|
{{ $done }}/{{ $ticket->checklistItems->count() }}</div>
|
|
@endif
|
|
|
|
@if ($ticket->sla_first_response_breached || $ticket->sla_resolution_breached)
|
|
<div
|
|
class="mt-3 rounded-lg border border-red-300 bg-red-50 px-3 py-2 text-xs font-semibold text-red-800 dark:border-red-900 dark:bg-red-950 dark:text-red-100">
|
|
SLA breach</div>
|
|
@endif
|
|
|
|
@can('update', $ticket)
|
|
<div class="hd-kanban-mobile-move mt-3 md:hidden">
|
|
<label
|
|
for="mobile-status-{{ $ticket->id }}"
|
|
class="mb-1.5 block text-[11px] font-bold uppercase tracking-wide text-zinc-500 dark:text-zinc-400"
|
|
>
|
|
Move to status
|
|
</label>
|
|
<select
|
|
id="mobile-status-{{ $ticket->id }}"
|
|
class="hd-select w-full"
|
|
wire:change="moveTicket({{ $ticket->id }}, $event.target.value)"
|
|
aria-label="Move {{ $ticket->reference }} to another status"
|
|
>
|
|
@foreach ($statuses as $mobileStatus)
|
|
<option
|
|
value="{{ $mobileStatus->id }}"
|
|
@selected((int) $ticket->status_id === (int) $mobileStatus->id)
|
|
>
|
|
{{ $mobileStatus->name }}
|
|
</option>
|
|
@endforeach
|
|
</select>
|
|
</div>
|
|
@endcan
|
|
|
|
<div
|
|
class="mt-4 flex items-center justify-between gap-2 border-t border-zinc-100 pt-3 dark:border-zinc-800">
|
|
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate
|
|
class="rounded-lg bg-blue-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-blue-700">Open</a>
|
|
@can('update', $ticket)
|
|
<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate
|
|
class="rounded-lg bg-emerald-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-emerald-700">Edit</a>
|
|
@endcan
|
|
</div>
|
|
</article>
|
|
@empty
|
|
<div
|
|
class="rounded-2xl border border-dashed border-zinc-300 bg-white p-6 text-center text-sm text-zinc-500 dark:border-zinc-700 dark:bg-zinc-900">
|
|
Drop tickets here for {{ $status->name }}.
|
|
</div>
|
|
@endforelse
|
|
</div>
|
|
</section>
|
|
@endforeach
|
|
</div>
|
|
@endif
|
|
@endif
|
|
|
|
@script
|
|
<script>
|
|
(() => {
|
|
const componentRoot = $wire.$el;
|
|
if (!componentRoot || componentRoot.dataset.kanbanDndBound === '1') return;
|
|
componentRoot.dataset.kanbanDndBound = '1';
|
|
|
|
let drag = null;
|
|
|
|
const columnFor = (element) => element?.closest?.('[data-helpdesk-kanban-column]');
|
|
const cardFor = (element) => element?.closest?.('[data-helpdesk-kanban-ticket]');
|
|
|
|
const updateCounts = () => {
|
|
componentRoot.querySelectorAll('[data-helpdesk-kanban-count]').forEach(counter => {
|
|
const column = componentRoot.querySelector(`[data-helpdesk-kanban-column][data-status-id="${counter.dataset.statusId}"]`);
|
|
if (column) counter.textContent = String(column.querySelectorAll('[data-helpdesk-kanban-ticket]').length);
|
|
});
|
|
};
|
|
|
|
componentRoot.addEventListener('dragstart', (event) => {
|
|
const handle = event.target.closest('[data-kanban-drag-handle]');
|
|
if (!handle) { event.preventDefault(); return; }
|
|
const card = cardFor(handle);
|
|
const column = columnFor(card);
|
|
if (!card || !column) { event.preventDefault(); return; }
|
|
|
|
drag = {
|
|
card,
|
|
ticketId: Number(card.dataset.ticketId),
|
|
fromStatusId: Number(column.dataset.statusId),
|
|
originalParent: card.parentElement,
|
|
originalNext: card.nextElementSibling,
|
|
};
|
|
event.dataTransfer.effectAllowed = 'move';
|
|
event.dataTransfer.setData('text/plain', String(drag.ticketId));
|
|
requestAnimationFrame(() => card.classList.add('hd-is-dragging'));
|
|
});
|
|
|
|
componentRoot.addEventListener('dragover', (event) => {
|
|
const column = columnFor(event.target);
|
|
if (!drag || !column) return;
|
|
event.preventDefault();
|
|
event.dataTransfer.dropEffect = 'move';
|
|
componentRoot.querySelectorAll('[data-helpdesk-kanban-column]').forEach(el => el.dataset.dragOver = el === column ? 'true' : 'false');
|
|
});
|
|
|
|
componentRoot.addEventListener('drop', async (event) => {
|
|
const column = columnFor(event.target);
|
|
if (!drag || !column) return;
|
|
event.preventDefault();
|
|
|
|
const targetStatusId = Number(column.dataset.statusId);
|
|
const state = drag;
|
|
drag = null;
|
|
componentRoot.querySelectorAll('[data-helpdesk-kanban-column]').forEach(el => el.dataset.dragOver = 'false');
|
|
|
|
if (targetStatusId === state.fromStatusId) {
|
|
state.card.classList.remove('hd-is-dragging');
|
|
return;
|
|
}
|
|
|
|
column.appendChild(state.card);
|
|
state.card.classList.remove('hd-is-dragging');
|
|
state.card.classList.add('hd-is-saving');
|
|
updateCounts();
|
|
|
|
try {
|
|
await $wire.moveTicket(state.ticketId, targetStatusId);
|
|
await $wire.$refresh();
|
|
} catch (error) {
|
|
if (state.originalNext && state.originalNext.parentElement === state.originalParent) {
|
|
state.originalParent.insertBefore(state.card, state.originalNext);
|
|
} else {
|
|
state.originalParent.appendChild(state.card);
|
|
}
|
|
state.card.classList.remove('hd-is-saving');
|
|
updateCounts();
|
|
console.error('Helpdesk Kanban move failed', error);
|
|
}
|
|
});
|
|
|
|
componentRoot.addEventListener('dragend', () => {
|
|
if (drag?.card) drag.card.classList.remove('hd-is-dragging');
|
|
drag = null;
|
|
componentRoot.querySelectorAll('[data-helpdesk-kanban-column]').forEach(el => el.dataset.dragOver = 'false');
|
|
});
|
|
|
|
updateCounts();
|
|
})();
|
|
</script>
|
|
@endscript
|
|
</div>
|