76 lines
2.5 KiB
PHP
76 lines
2.5 KiB
PHP
<?php
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declare(strict_types=1);
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namespace Modules\Helpdesk\Http\Controllers;
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use App\Http\Controllers\Controller;
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use Illuminate\Http\RedirectResponse;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\DB;
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use Illuminate\Support\Facades\Schema;
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use Modules\Helpdesk\Models\Comment;
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use Modules\Helpdesk\Models\Ticket;
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final class TicketCommentDeleteController extends Controller
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{
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/**
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* Tombstone a ticket response. Only Thredary/platform super administrators may delete responses.
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*/
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public function __invoke(Request $request, Ticket $ticket, Comment $comment): RedirectResponse
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{
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$user = $request->user();
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abort_unless($user !== null && $user->isHelpdeskAdmin(), 403);
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abort_unless((int) $comment->ticket_id === (int) $ticket->id, 404);
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DB::transaction(function () use ($comment, $ticket, $user): void {
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$updates = [];
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if (Schema::hasColumn('helpdesk_comments', 'tombstoned_at')) {
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$updates['tombstoned_at'] = now();
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}
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if (Schema::hasColumn('helpdesk_comments', 'deleted_by')) {
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$updates['deleted_by'] = (int) $user->id;
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}
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if (Schema::hasColumn('helpdesk_comments', 'delete_reason')) {
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$updates['delete_reason'] = 'Deleted by Thredary platform administrator.';
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}
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if (Schema::hasColumn('helpdesk_comments', 'sync_sequence')) {
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$updates['sync_sequence'] = ((int) ($comment->sync_sequence ?? 0)) + 1;
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}
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if (Schema::hasColumn('helpdesk_comments', 'sync_hash')) {
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$updates['sync_hash'] = hash('sha256', implode('|', [
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(string) ($comment->guid ?? $comment->id),
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'deleted',
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now()->toISOString(),
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]));
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}
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if (Schema::hasColumn('helpdesk_comments', 'updated_at')) {
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$updates['updated_at'] = now();
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}
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if ($updates !== []) {
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DB::table('helpdesk_comments')
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->where('id', $comment->id)
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->update($updates);
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} else {
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$comment->delete();
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}
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if (Schema::hasColumn('helpdesk_tickets', 'last_activity_at')) {
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$ticket->forceFill(['last_activity_at' => now()])->save();
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}
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});
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return redirect()
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->route('helpdesk.tickets.show', $ticket)
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->with('ticket-comment-deleted', 'Response deleted.');
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}
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}
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