@extends('layouts.app', ['title' => 'Refund Policy — SonarDesk'])

@section('content')
@php($legal = config('sonardesk.legal'))
<article class="legal-page">
    <header class="legal-head">
        <span class="eyebrow">Legal</span>
        <h1>Refund Policy</h1>
        <p>Last updated 1 October 2026</p>
    </header>

    <div class="legal-intro">
        This policy explains cancellation, refund and statutory consumer rights for SonarDesk subscriptions.
        SonarDesk payments are processed by Paddle, our Merchant of Record. Nothing in this policy limits any
        rights or remedies that cannot lawfully be limited.
    </div>

    <section>
        <h2>1. Seven-day free trial</h2>
        <p>Where shown at checkout, SonarDesk includes a seven-day free trial. You can cancel before the trial
        ends to prevent the subscription converting to a paid subscription. If you cancel during the trial
        before a charge is made, there is no subscription payment to refund.</p>
    </section>

    <section>
        <h2>2. Cancelling a paid subscription</h2>
        <p>You may cancel your subscription through the SonarDesk licence portal or the subscription-management
        facilities provided through Paddle. Cancellation stops future automatic renewals. Unless stated
        otherwise during cancellation, your licence normally remains available until the end of the billing
        period for which you have already paid.</p>
        <p>Cancellation does not itself create a refund for an earlier payment.</p>
    </section>

    <section>
        <h2>3. Refund requests</h2>
        <p>If you believe a payment should be refunded, contact
        <a href="{{ route('support') }}">SonarDesk Support</a> as soon as possible. Please provide the email
        address used for the purchase and enough information for us to identify the transaction. Do not send
        full payment-card details.</p>
        <p>Because Paddle is the Merchant of Record, a refund may be processed by Paddle and may also be
        requested through Paddle's buyer-support facilities. Approved refunds are returned to the original
        payment method in accordance with Paddle's processing arrangements and the payment provider's timing.</p>
    </section>

    <section>
        <h2>4. UK and EEA consumer withdrawal rights</h2>
        <p>If you purchase as a consumer, applicable law may provide a cooling-off or withdrawal period for
        distance contracts. For UK consumers this is generally 14 days, subject to the statutory rules and
        exceptions that apply to digital content and services.</p>
        <p>If you expressly request or consent to digital supply or performance beginning during a statutory
        withdrawal period, the law may affect the right to withdraw once supply or performance has begun.
        Nothing on this page removes a statutory right that applies to your purchase.</p>
    </section>

    <section>
        <h2>5. Faulty or misdescribed digital content</h2>
        <p>This refund policy does not replace your statutory remedies. If SonarDesk is faulty, materially not
        as described, or otherwise fails to meet rights that apply to digital content or services under
        consumer law, you may be entitled to a repair, replacement, price reduction, refund or another remedy
        depending on the circumstances.</p>
    </section>

    <section>
        <h2>6. Duplicate or incorrect charges</h2>
        <p>If you believe you have been charged twice, charged after a valid cancellation, charged an incorrect
        amount, or charged for the wrong plan, contact us promptly. We will investigate the subscription and
        transaction records and, where appropriate, arrange correction or refund through Paddle.</p>
    </section>

    <section>
        <h2>7. Renewal payments</h2>
        <p>Subscriptions renew automatically until cancelled. A renewal charge is not automatically refundable
        solely because the subscription was not cancelled before renewal. We will nevertheless consider refund
        requests fairly, taking account of the circumstances, applicable law, the timing of the request and
        whether the renewed service has been used.</p>
    </section>

    <section>
        <h2>8. Chargebacks</h2>
        <p>Please contact SonarDesk Support or Paddle about a disputed payment before initiating a chargeback
        where practical. This gives us an opportunity to investigate duplicate, fraudulent or incorrect charges
        promptly. This does not restrict any right you have to dispute a payment with your payment provider.</p>
    </section>

    <section>
        <h2>9. How refunds affect your licence</h2>
        <p>A full refund or reversal of a subscription payment may cause the associated subscription and
        SonarDesk licence to be cancelled or revoked. Where only part of a payment is refunded, any effect on
        the subscription will depend on the reason for the adjustment and the resulting Paddle subscription
        status.</p>
    </section>

    <section>
        <h2>10. Contact</h2>
        <p>For refund or billing enquiries, contact
        <a href="mailto:{{ $legal['support_email'] }}">{{ $legal['support_email'] }}</a> or use
        <a href="{{ route('support') }}">SonarDesk Support</a>. Include your purchase email address and relevant
        transaction details, but never send complete card details.</p>
        <p>See also our <a href="{{ route('terms') }}">Terms of Service</a>.</p>
    </section>
</article>
@endsection