wite

2026-11-04 16:47:55 +00:00
parent c217b0dfc8
commit db6c3488f1
106 changed files with 16268 additions and 31 deletions
@@ -0,0 +1,34 @@
+<?php
+namespace App\Livewire;
+use Livewire\Component;
+use Livewire\Attributes\Locked;
+use Illuminate\Support\Facades\DB;
+use App\Models\User;
+use App\Notifications\AccountUpdate;
+use Illuminate\Support\Facades\Notification;
+class SupportDesk extends Component {
+ public string $subject='';public string $body='';public string $reply='';
+ #[Locked] public ?int $ticketId=null;
+ private function ticket() { $ticket=DB::table('tickets')->find($this->ticketId);abort_unless($ticket && (auth()->user()->is_admin || $ticket->user_id===auth()->id()),403);return $ticket; }
+ public function select(int $id): void {$this->ticketId=$id;$this->ticket();}
+ public function create(): void {
+  $this->validate(['subject'=>'required|string|max:200','body'=>'required|string|min:10|max:10000']);
+  $this->ticketId=DB::transaction(function(){ $id=DB::table('tickets')->insertGetId(['user_id'=>auth()->id(),'subject'=>$this->subject,'status'=>'open','created_at'=>now(),'updated_at'=>now()]);DB::table('ticket_messages')->insert(['ticket_id'=>$id,'user_id'=>auth()->id(),'body'=>$this->body,'created_at'=>now(),'updated_at'=>now()]);return $id;});
+  if(config('tarnax.support_email')){Notification::route('mail',config('tarnax.support_email'))->notify(new AccountUpdate('New Tarnax support ticket',$this->subject,url('/support')));}
+  $this->reset('subject','body');
+ }
+ public function send(): void {
+  $ticket=$this->ticket();$this->validate(['reply'=>'required|string|min:2|max:10000']);
+  DB::table('ticket_messages')->insert(['ticket_id'=>$ticket->id,'user_id'=>auth()->id(),'body'=>$this->reply,'created_at'=>now(),'updated_at'=>now()]);
+  DB::table('tickets')->where('id',$ticket->id)->update(['status'=>'open','updated_at'=>now()]);
+  $notification=new AccountUpdate('Your Tarnax support ticket has a reply','Sign in to read the reply.',url('/support'));
+  if(auth()->user()->is_admin){User::findOrFail($ticket->user_id)->notify($notification);}elseif(config('tarnax.support_email')){Notification::route('mail',config('tarnax.support_email'))->notify($notification);}
+  $this->reply='';
+ }
+ public function close(): void {$ticket=$this->ticket();DB::table('tickets')->where('id',$ticket->id)->update(['status'=>'closed','updated_at'=>now()]);}
+ public function render() {
+  $query=DB::table('tickets');if(!auth()->user()->is_admin){$query->where('user_id',auth()->id());}
+  $messages=collect();if($this->ticketId){$this->ticket();$messages=DB::table('ticket_messages')->join('users','users.id','=','ticket_messages.user_id')->where('ticket_id',$this->ticketId)->select('ticket_messages.*','users.name')->orderBy('ticket_messages.id')->get();}
+  return view('livewire.support-desk',['tickets'=>$query->latest('updated_at')->limit(100)->get(),'messages'=>$messages]);
+ }
+}