updates

2026-06-15 17:55:36 +01:00
parent 578a977c59
commit 0a9746fa77
25 changed files with 844 additions and 106 deletions
@@ -5,7 +5,7 @@ declare(strict_types=1);
 namespace Modules\Helpdesk\Database\Seeders;

 use Illuminate\Database\Seeder;
-use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Schema;
 use Illuminate\Support\Str;
 use Modules\Helpdesk\Models\CannedResponse;
 use Modules\Helpdesk\Models\Category;
@@ -24,8 +24,6 @@ final class HelpdeskDatabaseSeeder extends Seeder
 {
    /**
     * Seed the Helpdesk module lookup data and default workflow templates.
-     *
-     * @return void
     */
    public function run(): void
    {
@@ -40,18 +38,19 @@ final class HelpdeskDatabaseSeeder extends Seeder

    /**
     * Seed ticket workflow statuses.
-     *
-     * @return void
     */
    private function seedStatuses(): void
    {
+
+        Status::query()->where('is_default', true)->update(['is_default' => false]);
+
        foreach ([
-            ['name' => 'New', 'slug' => 'new', 'color' => 'sky', 'sort_order' => 5, 'is_closed' => false],
-            ['name' => 'Open', 'slug' => 'open', 'color' => 'blue', 'sort_order' => 10, 'is_closed' => false],
-            ['name' => 'In Progress', 'slug' => 'in-progress', 'color' => 'amber', 'sort_order' => 20, 'is_closed' => false],
-            ['name' => 'Stalled', 'slug' => 'stalled', 'color' => 'rose', 'sort_order' => 30, 'is_closed' => false],
-            ['name' => 'On-Hold', 'slug' => 'on-hold', 'color' => 'violet', 'sort_order' => 40, 'is_closed' => false],
-            ['name' => 'Closed', 'slug' => 'closed', 'color' => 'emerald', 'sort_order' => 90, 'is_closed' => true],
+            ['name' => 'New', 'slug' => 'new', 'color' => 'sky', 'sort_order' => 5, 'is_closed' => false, 'is_default' => true],
+            ['name' => 'Open', 'slug' => 'open', 'color' => 'blue', 'sort_order' => 10, 'is_closed' => false, 'is_default' => false],
+            ['name' => 'In Progress', 'slug' => 'in-progress', 'color' => 'amber', 'sort_order' => 20, 'is_closed' => false, 'is_default' => false],
+            ['name' => 'Stalled', 'slug' => 'stalled', 'color' => 'rose', 'sort_order' => 30, 'is_closed' => false, 'is_default' => false],
+            ['name' => 'On-Hold', 'slug' => 'on-hold', 'color' => 'violet', 'sort_order' => 40, 'is_closed' => false, 'is_default' => false],
+            ['name' => 'Closed', 'slug' => 'closed', 'color' => 'emerald', 'sort_order' => 90, 'is_closed' => true, 'is_default' => false],
        ] as $row) {
            Status::query()->updateOrCreate(['slug' => $row['slug']], $row);
        }
@@ -59,15 +58,15 @@ final class HelpdeskDatabaseSeeder extends Seeder

    /**
     * Seed ticket priorities.
-     *
-     * @return void
     */
    private function seedPriorities(): void
    {
+
+        Priority::query()->where('is_default', true)->update(['is_default' => false]);
        foreach ([
-            ['name' => 'High', 'slug' => 'high', 'color' => 'red', 'sort_order' => 10],
-            ['name' => 'Medium', 'slug' => 'medium', 'color' => 'amber', 'sort_order' => 20],
-            ['name' => 'Low', 'slug' => 'low', 'color' => 'emerald', 'sort_order' => 30],
+            ['name' => 'High', 'slug' => 'high', 'color' => 'red', 'sort_order' => 10, 'is_default' => false],
+            ['name' => 'Medium', 'slug' => 'medium', 'color' => 'amber', 'sort_order' => 20, 'is_default' => true],
+            ['name' => 'Low', 'slug' => 'low', 'color' => 'emerald', 'sort_order' => 30, 'is_default' => false],
        ] as $row) {
            Priority::query()->updateOrCreate(['slug' => $row['slug']], $row);
        }
@@ -75,16 +74,18 @@ final class HelpdeskDatabaseSeeder extends Seeder

    /**
     * Seed ticket categories.
-     *
-     * @return void
     */
    private function seedCategories(): void
    {
+        Category::query()
+            ->whereNull('company_id')
+            ->where('is_default', true)
+            ->update(['is_default' => false]);
        foreach ([
-            ['name' => 'Development', 'color' => 'indigo', 'description' => 'Software changes, enhancements and development work.'],
-            ['name' => 'Systems Deployment', 'color' => 'cyan', 'description' => 'Deployment, release, infrastructure and environment requests.'],
-            ['name' => 'Concepts', 'color' => 'purple', 'description' => 'Ideas, concepts, design discussion and future improvements.'],
-            ['name' => 'Bug', 'color' => 'rose', 'description' => 'Defects, regressions and incorrect behaviour.'],
+            ['name' => 'Development', 'color' => 'indigo', 'description' => 'Software changes, enhancements and development work.', 'is_default' => true],
+            ['name' => 'Systems Deployment', 'color' => 'cyan', 'description' => 'Deployment, release, infrastructure and environment requests.', 'is_default' => false],
+            ['name' => 'Concepts', 'color' => 'purple', 'description' => 'Ideas, concepts, design discussion and future improvements.', 'is_default' => false],
+            ['name' => 'Bug', 'color' => 'rose', 'description' => 'Defects, regressions and incorrect behaviour.', 'is_default' => false],
        ] as $row) {
            Category::query()->updateOrCreate(
                ['company_id' => null, 'slug' => Str::slug($row['name'])],
@@ -95,11 +96,20 @@ final class HelpdeskDatabaseSeeder extends Seeder

    /**
     * Seed the default support team and a default project.
-     *
-     * @return void
     */
    private function seedTeamsAndProjects(): void
    {
+
+        Team::query()
+            ->whereNull('company_id')
+            ->where('is_default', true)
+            ->update(['is_default' => false]);
+
+        Project::query()
+            ->whereNull('company_id')
+            ->where('is_default', true)
+            ->update(['is_default' => false]);
+
        $team = Team::query()->updateOrCreate(
            ['company_id' => null, 'slug' => 'support'],
            [
@@ -108,6 +118,7 @@ final class HelpdeskDatabaseSeeder extends Seeder
                'slug' => 'support',
                'color' => 'blue',
                'description' => 'Default support team for triage, ownership and ticket routing.',
+                'is_default' => true,
            ]
        );

@@ -120,14 +131,13 @@ final class HelpdeskDatabaseSeeder extends Seeder
                'slug' => 'support-desk',
                'color' => 'indigo',
                'description' => 'Default project for operational helpdesk tickets.',
+                'is_default' => true,
            ]
        );
    }

    /**
     * Seed the default configurable Kanban board.
-     *
-     * @return void
     */
    private function seedKanbanBoards(): void
    {
@@ -160,8 +170,6 @@ final class HelpdeskDatabaseSeeder extends Seeder

    /**
     * Seed default professional workflow email templates.
-     *
-     * @return void
     */
    private function seedWorkflowTemplates(): void
    {
@@ -235,7 +243,17 @@ final class HelpdeskDatabaseSeeder extends Seeder
            ['name' => 'Escalated', 'slug' => 'escalated', 'color' => 'red'],
            ['name' => 'Waiting on customer', 'slug' => 'waiting-on-customer', 'color' => 'amber'],
        ] as $tag) {
-            Tag::query()->updateOrCreate(['company_id' => null, 'slug' => $tag['slug']], $tag + ['company_id' => null]);
+            Tag::query()->updateOrCreate(
+                ['company_id' => null, 'slug' => $tag['slug']],
+                $tag + ['company_id' => null]
+            );
+        }
+
+        if (Schema::hasColumn('helpdesk_tags', 'is_default')) {
+            Tag::query()
+                ->whereNull('company_id')
+                ->where('is_default', true)
+                ->update(['is_default' => false]);
        }

        Product::query()->updateOrCreate(
@@ -252,6 +270,4 @@ final class HelpdeskDatabaseSeeder extends Seeder
            ]
        );
    }
-
 }
-