updates

2026-06-15 17:55:36 +01:00
parent 578a977c59
commit 0a9746fa77
25 changed files with 844 additions and 106 deletions
@@ -0,0 +1,17 @@
+# Helpdesk defaults and tags update
+
+After copying this module update into the application, run:
+
+```bash
+php artisan migrate
+php artisan optimize:clear
+php artisan view:clear
+php artisan livewire:discover
+php artisan octane:reload
+```
+
+If Octane is not running, skip `octane:reload`.
+
+The Helpdesk settings page now includes a Defaults tab for the default company. Statuses, priorities, categories, teams and projects have an `is_default` flag. Ticket creation reads those defaults in `TicketCreate::mount()` and `TicketService` reads the default status before falling back to the configured `new` status slug.
+
+Tickets support tags on create/edit through `tag_ids`, synced to `helpdesk_ticket_tag`.