From 292cda7ffc7effde19b968b334b215e8ad802f16 Mon Sep 17 00:00:00 2001
From: Mark Gregory <mark.gregory@mpba.co.uk>
Date: Fri, 12 Jun 2026 11:32:47 +0100
Subject: [PATCH] FIXING TICKET SAVE

---
 .../Controllers/TicketStoreController.php     |  66 +++++++++
 .../Providers/HelpdeskServiceProvider.php     |  46 +++---
 .../views/livewire/ticket-create.blade.php    | 133 +++++++++++++++---
 Modules/Helpdesk/Routes/web.php               |   2 +
 Modules/Helpdesk/changelog.yaml               |   9 ++
 Modules/Helpdesk/module.json                  |   2 +-
 composer.json                                 |   4 +
 7 files changed, 228 insertions(+), 34 deletions(-)
 create mode 100644 Modules/Helpdesk/Http/Controllers/TicketStoreController.php
 mode change 100755 => 100644 Modules/Helpdesk/changelog.yaml

diff --git a/Modules/Helpdesk/Http/Controllers/TicketStoreController.php b/Modules/Helpdesk/Http/Controllers/TicketStoreController.php
new file mode 100644
index 00000000..6daadb67
--- /dev/null
+++ b/Modules/Helpdesk/Http/Controllers/TicketStoreController.php
@@ -0,0 +1,66 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Http\Controllers;
+
+use App\Http\Controllers\Controller;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Auth;
+use Illuminate\Validation\Rule;
+use Modules\Helpdesk\Services\TicketService;
+
+final class TicketStoreController extends Controller
+{
+    /**
+     * Store a new helpdesk ticket using a normal HTTP form post.
+     *
+     * This avoids the Livewire update endpoint for ticket creation, which prevents
+     * proxy/hash update-route 404s from blocking ticket creation.
+     *
+     * @param Request $request
+     * @param TicketService $tickets
+     * @return RedirectResponse
+     */
+    public function __invoke(Request $request, TicketService $tickets): RedirectResponse
+    {
+        $maxUploadKilobytes = (int) config('helpdesk.max_upload_kb', 10240);
+        $allowedMimes = (array) config('helpdesk.allowed_mimes', ['jpg', 'jpeg', 'png', 'pdf', 'txt', 'doc', 'docx', 'xls', 'xlsx']);
+
+        $validated = $request->validate([
+            'company_id' => ['nullable', 'integer'],
+            'subject' => ['required', 'string', 'max:200'],
+            'body' => ['required', 'string', 'min:10'],
+            'priority_id' => ['required', 'integer', Rule::exists('helpdesk_priorities', 'id')],
+            'category_id' => ['nullable', 'integer', Rule::exists('helpdesk_categories', 'id')],
+            'project_id' => ['nullable', 'integer', Rule::exists('helpdesk_projects', 'id')],
+            'team_id' => ['nullable', 'integer', Rule::exists('helpdesk_teams', 'id')],
+            'due_at' => ['nullable', 'date'],
+            'attachments' => ['nullable', 'array'],
+            'attachments.*' => ['file', 'max:' . $maxUploadKilobytes, 'mimes:' . implode(',', $allowedMimes)],
+        ]);
+
+        $user = Auth::user();
+
+        abort_if($user === null, 403);
+
+        $uploadedFiles = $request->file('attachments', []);
+        $uploadedFiles = is_array($uploadedFiles) ? $uploadedFiles : [$uploadedFiles];
+
+        $ticket = $tickets->create($user, [
+            'company_id' => $validated['company_id'] ?? null,
+            'subject' => $validated['subject'],
+            'body' => $validated['body'],
+            'priority_id' => $validated['priority_id'],
+            'category_id' => $validated['category_id'] ?? null,
+            'project_id' => $validated['project_id'] ?? null,
+            'team_id' => $validated['team_id'] ?? null,
+            'due_at' => $validated['due_at'] ?? null,
+        ], $uploadedFiles);
+
+        return redirect()
+            ->route('helpdesk.tickets.index')
+            ->with('success', 'Ticket ' . $ticket->reference . ' has been created.');
+    }
+}
diff --git a/Modules/Helpdesk/Providers/HelpdeskServiceProvider.php b/Modules/Helpdesk/Providers/HelpdeskServiceProvider.php
index 380aaaa1..55b99a7b 100644
--- a/Modules/Helpdesk/Providers/HelpdeskServiceProvider.php
+++ b/Modules/Helpdesk/Providers/HelpdeskServiceProvider.php
@@ -8,7 +8,6 @@ use Illuminate\Support\Facades\Blade;
 use Illuminate\Support\Facades\Config;
 use Illuminate\Support\Facades\File;
 use Illuminate\Support\Facades\Gate;
-use Illuminate\Support\Facades\Route;
 use Illuminate\Support\ServiceProvider;
 use Livewire\Livewire;
 use Modules\Helpdesk\Livewire\HelpdeskDashboardWidget;
@@ -25,16 +24,22 @@ final class HelpdeskServiceProvider extends ServiceProvider
 {
     /**
      * Module name.
+     *
+     * @var string
      */
     protected string $moduleName = 'Helpdesk';
 
     /**
      * Lowercase module name.
+     *
+     * @var string
      */
     protected string $moduleNameLower = 'helpdesk';
 
     /**
      * Register module services.
+     *
+     * @return void
      */
     public function register(): void
     {
@@ -48,6 +53,8 @@ final class HelpdeskServiceProvider extends ServiceProvider
 
     /**
      * Bootstrap module services.
+     *
+     * @return void
      */
     public function boot(): void
     {
@@ -60,17 +67,12 @@ final class HelpdeskServiceProvider extends ServiceProvider
         $this->registerPolicies();
 
         $this->loadMigrationsFrom(module_path(ModuleInfo::name(), 'Database/Migrations'));
-        Livewire::setUpdateRoute(function ($handle) {
-
-            return Route::post('/livewire-cfc83872/update', $handle)
-
-                ->middleware('web');
-
-        });
     }
 
     /**
      * Register Livewire components used by the module.
+     *
+     * @return void
      */
     protected function registerLivewireComponents(): void
     {
@@ -84,6 +86,8 @@ final class HelpdeskServiceProvider extends ServiceProvider
 
     /**
      * Register policies and gates.
+     *
+     * @return void
      */
     protected function registerPolicies(): void
     {
@@ -95,6 +99,8 @@ final class HelpdeskServiceProvider extends ServiceProvider
 
     /**
      * Register helpers.
+     *
+     * @return void
      */
     protected function registerHelpers(): void
     {
@@ -105,6 +111,8 @@ final class HelpdeskServiceProvider extends ServiceProvider
 
     /**
      * Dynamically register console commands.
+     *
+     * @return void
      */
     protected function registerCommands(): void
     {
@@ -119,7 +127,7 @@ final class HelpdeskServiceProvider extends ServiceProvider
         }
 
         $commands = collect(File::allFiles($commandPath))
-            ->map(fn ($file): string => 'Modules\\'.$this->moduleName.'\\Console\\'.$file->getFilenameWithoutExtension())
+            ->map(fn ($file): string => 'Modules\\' . $this->moduleName . '\\Console\\' . $file->getFilenameWithoutExtension())
             ->filter(fn (string $class): bool => class_exists($class))
             ->values()
             ->all();
@@ -129,38 +137,44 @@ final class HelpdeskServiceProvider extends ServiceProvider
 
     /**
      * Register config publishing.
+     *
+     * @return void
      */
     protected function registerConfig(): void
     {
         $this->publishes([
-            module_path(ModuleInfo::name(), 'Config/config.php') => config_path(ModuleInfo::nameLower().'.php'),
+            module_path(ModuleInfo::name(), 'Config/config.php') => config_path(ModuleInfo::nameLower() . '.php'),
         ], 'config');
     }
 
     /**
      * Register module views.
+     *
+     * @return void
      */
     protected function registerViews(): void
     {
-        $viewPath = resource_path('views/modules/'.ModuleInfo::nameLower());
+        $viewPath = resource_path('views/modules/' . ModuleInfo::nameLower());
         $sourcePath = module_path(ModuleInfo::name(), 'Resources/views');
 
         $this->publishes([
             $sourcePath => $viewPath,
-        ], ['views', ModuleInfo::nameLower().'-module-views']);
+        ], ['views', ModuleInfo::nameLower() . '-module-views']);
 
         $this->loadViewsFrom(array_merge($this->getPublishableViewPaths(), [$sourcePath]), ModuleInfo::nameLower());
 
         Blade::componentNamespace('Modules\Helpdesk\View\Components', 'helpdesk');
-        Blade::anonymousComponentPath($sourcePath.'/components', 'helpdesk');
+        Blade::anonymousComponentPath($sourcePath . '/components', 'helpdesk');
     }
 
     /**
      * Register translations.
+     *
+     * @return void
      */
     protected function registerTranslations(): void
     {
-        $langPath = resource_path('lang/modules/'.ModuleInfo::nameLower());
+        $langPath = resource_path('lang/modules/' . ModuleInfo::nameLower());
 
         if (is_dir($langPath)) {
             $this->loadTranslationsFrom($langPath, ModuleInfo::nameLower());
@@ -181,8 +195,8 @@ final class HelpdeskServiceProvider extends ServiceProvider
         $paths = [];
 
         foreach (Config::get('view.paths') as $path) {
-            if (is_dir($path.'/modules/'.ModuleInfo::nameLower())) {
-                $paths[] = $path.'/modules/'.ModuleInfo::nameLower();
+            if (is_dir($path . '/modules/' . ModuleInfo::nameLower())) {
+                $paths[] = $path . '/modules/' . ModuleInfo::nameLower();
             }
         }
 
diff --git a/Modules/Helpdesk/Resources/views/livewire/ticket-create.blade.php b/Modules/Helpdesk/Resources/views/livewire/ticket-create.blade.php
index 3afbe5e5..2c06fe46 100644
--- a/Modules/Helpdesk/Resources/views/livewire/ticket-create.blade.php
+++ b/Modules/Helpdesk/Resources/views/livewire/ticket-create.blade.php
@@ -5,7 +5,30 @@
         'subtitle' => 'Raise a new support request with priority, project, category, team and full details.',
     ])
 
-    <form wire:submit.prevent="save" class="space-y-6">
+    <form
+        method="POST"
+        action="{{ route('helpdesk.tickets.store') }}"
+        enctype="multipart/form-data"
+        class="space-y-6"
+        x-data="{
+            body: @js(old('body', $body ?? '')),
+            syncBody() {
+                this.body = this.$refs.bodyEditor.innerHTML;
+                this.$refs.bodyInput.value = this.body;
+            },
+            command(action, value = null) {
+                this.$refs.bodyEditor.focus();
+                document.execCommand(action, false, value);
+                this.syncBody();
+            },
+            init() {
+                this.$refs.bodyEditor.innerHTML = this.body || '';
+                this.$refs.bodyInput.value = this.body || '';
+            }
+        }"
+    >
+        @csrf
+
         <div class="rounded-2xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
             <div class="border-b border-zinc-200 px-6 py-4 dark:border-zinc-700">
                 <h2 class="text-lg font-semibold text-zinc-900 dark:text-zinc-100">Ticket details</h2>
@@ -15,17 +38,30 @@
             <div class="grid gap-6 p-6 lg:grid-cols-2">
                 <div class="lg:col-span-2">
                     <label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="subject">Subject</label>
-                    <input id="subject" type="text" wire:model.defer="subject" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100" data-dusk="ticket-subject">
+                    <input
+                        id="subject"
+                        name="subject"
+                        type="text"
+                        value="{{ old('subject', $subject ?? '') }}"
+                        class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
+                        data-dusk="ticket-subject"
+                    >
                     @error('subject') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
                 </div>
 
                 @if($companies->isNotEmpty())
                     <div>
                         <label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="company_id">Company</label>
-                        <select id="company_id" wire:model.defer="company_id" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
+                        <select
+                            id="company_id"
+                            name="company_id"
+                            class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
+                        >
                             <option value="">Select company</option>
                             @foreach ($companies as $company)
-                                <option value="{{ $company->id }}">{{ $company->name }}</option>
+                                <option value="{{ $company->id }}" @selected((string) old('company_id', $company_id ?? '') === (string) $company->id)>
+                                    {{ $company->name }}
+                                </option>
                             @endforeach
                         </select>
                         @error('company_id') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
@@ -34,10 +70,17 @@
 
                 <div>
                     <label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="priority_id">Priority</label>
-                    <select id="priority_id" wire:model.defer="priority_id" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100" data-dusk="ticket-priority">
+                    <select
+                        id="priority_id"
+                        name="priority_id"
+                        class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
+                        data-dusk="ticket-priority"
+                    >
                         <option value="">Select priority</option>
                         @foreach ($priorities as $priority)
-                            <option value="{{ $priority->id }}">{{ $priority->name }}</option>
+                            <option value="{{ $priority->id }}" @selected((string) old('priority_id', $priority_id ?? '') === (string) $priority->id)>
+                                {{ $priority->name }}
+                            </option>
                         @endforeach
                     </select>
                     @error('priority_id') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
@@ -45,10 +88,16 @@
 
                 <div>
                     <label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="category_id">Category</label>
-                    <select id="category_id" wire:model.defer="category_id" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
+                    <select
+                        id="category_id"
+                        name="category_id"
+                        class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
+                    >
                         <option value="">Select category</option>
                         @foreach ($categories as $category)
-                            <option value="{{ $category->id }}">{{ $category->name }}</option>
+                            <option value="{{ $category->id }}" @selected((string) old('category_id', $category_id ?? '') === (string) $category->id)>
+                                {{ $category->name }}
+                            </option>
                         @endforeach
                     </select>
                     @error('category_id') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
@@ -56,10 +105,16 @@
 
                 <div>
                     <label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="project_id">Project</label>
-                    <select id="project_id" wire:model.defer="project_id" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
+                    <select
+                        id="project_id"
+                        name="project_id"
+                        class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
+                    >
                         <option value="">Select project</option>
                         @foreach ($projects as $project)
-                            <option value="{{ $project->id }}">{{ $project->title ?? $project->name }}</option>
+                            <option value="{{ $project->id }}" @selected((string) old('project_id', $project_id ?? '') === (string) $project->id)>
+                                {{ $project->title ?? $project->name }}
+                            </option>
                         @endforeach
                     </select>
                     @error('project_id') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
@@ -67,10 +122,16 @@
 
                 <div>
                     <label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="team_id">Team</label>
-                    <select id="team_id" wire:model.defer="team_id" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
+                    <select
+                        id="team_id"
+                        name="team_id"
+                        class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
+                    >
                         <option value="">Select team</option>
                         @foreach ($teams as $team)
-                            <option value="{{ $team->id }}">{{ $team->name }}</option>
+                            <option value="{{ $team->id }}" @selected((string) old('team_id', $team_id ?? '') === (string) $team->id)>
+                                {{ $team->name }}
+                            </option>
                         @endforeach
                     </select>
                     @error('team_id') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
@@ -78,25 +139,63 @@
 
                 <div>
                     <label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="due_at">Due date</label>
-                    <input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
+                    <input
+                        id="due_at"
+                        name="due_at"
+                        type="date"
+                        value="{{ old('due_at', $due_at ?? '') }}"
+                        class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
+                    >
                     @error('due_at') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
                 </div>
 
                 <div class="lg:col-span-2">
-                    <x-helpdesk::html-editor dusk="ticket-body-editor" wire:model="body" label="Details" rows="10" placeholder="Describe the issue, expected outcome, steps to reproduce and any useful context..." />
+                    <label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200">Details</label>
+
+                    <div class="mt-2 overflow-hidden rounded-xl border border-zinc-300 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-950">
+                        <div class="flex flex-wrap gap-1 border-b border-zinc-200 bg-zinc-50 p-2 dark:border-zinc-800 dark:bg-zinc-900">
+                            <button type="button" x-on:click="command('bold')" class="rounded-lg px-2 py-1 text-sm font-bold hover:bg-zinc-200 dark:hover:bg-zinc-800">B</button>
+                            <button type="button" x-on:click="command('italic')" class="rounded-lg px-2 py-1 text-sm italic hover:bg-zinc-200 dark:hover:bg-zinc-800">I</button>
+                            <button type="button" x-on:click="command('underline')" class="rounded-lg px-2 py-1 text-sm underline hover:bg-zinc-200 dark:hover:bg-zinc-800">U</button>
+                            <button type="button" x-on:click="command('insertUnorderedList')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">• List</button>
+                            <button type="button" x-on:click="command('insertOrderedList')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">1. List</button>
+                            <button type="button" x-on:click="command('formatBlock', 'blockquote')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Quote</button>
+                            <button type="button" x-on:click="const url = prompt('URL'); if (url) command('createLink', url)" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Link</button>
+                            <button type="button" x-on:click="command('removeFormat')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Clear</button>
+                        </div>
+
+                        <div
+                            x-ref="bodyEditor"
+                            contenteditable="true"
+                            x-on:input.debounce.200ms="syncBody"
+                            x-on:blur="syncBody"
+                            class="prose prose-sm min-h-[280px] max-w-none bg-white p-4 text-sm text-zinc-900 outline-none dark:prose-invert dark:bg-zinc-950 dark:text-zinc-100"
+                            data-dusk="ticket-body-editor"
+                        ></div>
+                    </div>
+
+                    <input x-ref="bodyInput" type="hidden" name="body" value="{{ old('body', $body ?? '') }}">
+
+                    @error('body') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
                 </div>
 
                 <div class="lg:col-span-2">
                     <label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="attachments">Attachments</label>
-                    <input id="attachments" type="file" wire:model="attachments" multiple class="mt-2 block w-full rounded-xl border border-zinc-300 bg-white px-3 py-2 text-sm shadow-sm dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
+                    <input
+                        id="attachments"
+                        name="attachments[]"
+                        type="file"
+                        multiple
+                        class="mt-2 block w-full rounded-xl border border-zinc-300 bg-white px-3 py-2 text-sm shadow-sm dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100"
+                    >
                     @error('attachments') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
                     @error('attachments.*') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
                 </div>
             </div>
 
             <div class="flex items-center justify-end gap-3 border-t border-zinc-200 px-6 py-4 dark:border-zinc-700">
-                <a href="{{ route('helpdesk.tickets.index') }}" class="rounded-xl border border-zinc-300 px-4 py-2 text-sm font-semibold text-zinc-700 hover:bg-zinc-50 dark:border-zinc-700 dark:text-zinc-200 dark:hover:bg-zinc-800">Cancel</a>
-                <button type="submit" class="rounded-xl bg-blue-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700" data-dusk="ticket-create-submit">Create Ticket</button>
+                <a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="rounded-xl border border-zinc-300 px-4 py-2 text-sm font-semibold text-zinc-700 hover:bg-zinc-50 dark:border-zinc-700 dark:text-zinc-200 dark:hover:bg-zinc-800">Cancel</a>
+                <button type="submit" x-on:click="syncBody" class="rounded-xl bg-blue-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700" data-dusk="ticket-create-submit">Create Ticket</button>
             </div>
         </div>
     </form>
diff --git a/Modules/Helpdesk/Routes/web.php b/Modules/Helpdesk/Routes/web.php
index af919dad..40b20763 100644
--- a/Modules/Helpdesk/Routes/web.php
+++ b/Modules/Helpdesk/Routes/web.php
@@ -4,6 +4,7 @@ declare(strict_types=1);
 
 use Illuminate\Support\Facades\Route;
 use Modules\Helpdesk\Http\Controllers\HelpdeskController;
+use Modules\Helpdesk\Http\Controllers\TicketStoreController;
 use Modules\Helpdesk\Livewire\KanbanBoard;
 use Modules\Helpdesk\Livewire\SettingsManager;
 use Modules\Helpdesk\Livewire\TicketCreate;
@@ -17,4 +18,5 @@ Route::get('/kanban', KanbanBoard::class)->name('kanban');
 
 Route::get('/tickets', TicketIndex::class)->name('tickets.index');
 Route::get('/tickets/create', TicketCreate::class)->name('tickets.create');
+Route::post('/tickets', TicketStoreController::class)->name('tickets.store');
 Route::get('/tickets/{ticket}', TicketShow::class)->name('tickets.show');
diff --git a/Modules/Helpdesk/changelog.yaml b/Modules/Helpdesk/changelog.yaml
old mode 100755
new mode 100644
index d1e8ba6b..47480b36
--- a/Modules/Helpdesk/changelog.yaml
+++ b/Modules/Helpdesk/changelog.yaml
@@ -28,3 +28,12 @@ versions:
       - Changed ticket create save to validate all fields and return to the tickets index after creation to avoid route-model redirect issues.
       - Added a root layout replacement containing the Support sidebar menu and Livewire update endpoint configuration.
       - Kept module.json version in sync with changelog.yaml.
+
+  "1.0.5":
+    changed:
+      - Reworked ticket creation to use a normal HTTP POST route instead of the Livewire update endpoint, preventing proxy or hashed Livewire update-route 404s from blocking ticket creation.
+      - Added a dedicated TicketStoreController for standard ticket creation validation, attachments and redirects.
+      - Changed the ticket-create Blade form to use real form field names, CSRF protection and a non-Livewire rich HTML editor payload.
+      - Removed the module-level Livewire update route override so the Helpdesk module no longer changes the application's global Livewire endpoint.
+      - Kept module.json version in sync with changelog.yaml.
+
diff --git a/Modules/Helpdesk/module.json b/Modules/Helpdesk/module.json
index e592e5ba..c399ce32 100644
--- a/Modules/Helpdesk/module.json
+++ b/Modules/Helpdesk/module.json
@@ -13,5 +13,5 @@
         "Modules\\Helpdesk\\Providers\\HelpdeskServiceProvider"
     ],
     "files": [],
-    "version": "1.0.4"
+    "version": "1.0.5"
 }
diff --git a/composer.json b/composer.json
index da5a00c4..31a9a8eb 100644
--- a/composer.json
+++ b/composer.json
@@ -103,6 +103,10 @@
             "@php artisan optimize:clear",
             "@php artisan octane:reload"
         ],
+        "restart": [
+            "@php artisan optimize:clear",
+            "@php artisan octane:reload"
+        ],
         "dev": [
             "Composer\\Config::disableProcessTimeout",
             "npx concurrently -c \"#93c5fd,#c4b5fd,#fb7185,#fdba74\" \"php artisan serve --host=localhost\" \"php artisan queue:listen --tries=1 --timeout=0\" \"php artisan pail --timeout=0\" \"npm run dev\" --names=server,queue,logs,vite --kill-others"