out new baseline

Modules/Helpdesk/Http/Controllers/GitWebhookController.php

@@ -6,160 +6,101 @@ namespace Modules\Helpdesk\Http\Controllers;
 
 use Illuminate\Http\JsonResponse;
 use Illuminate\Http\Request;
-use Illuminate\Support\Carbon;
-use Illuminate\Support\Facades\Log;
 use JsonException;
-use Modules\Helpdesk\Models\GitCommit;
 use Modules\Helpdesk\Models\GitRepository;
 use Modules\Helpdesk\Services\GitWebhookIngestionService;
 
 final class GitWebhookController
 {
     /**
-     * Handle an incoming Gitea webhook delivery.
+     * Ingest a signed Git provider webhook for a registered Helpdesk repository.
      */
-    public function __invoke(Request $request): JsonResponse
+    public function __invoke(Request $request, GitRepository $repository, GitWebhookIngestionService $service): JsonResponse
     {
-        Log::info('Gitea webhook endpoint hit.', [
+        $provider = strtolower((string) ($repository->provider ?: 'git'));
-            'event' => $request->header('X-Gitea-Event'),
+        $event = $this->eventName($request, $provider);
-            'github_event' => $request->header('X-GitHub-Event'),
+        $deliveryId = $this->deliveryId($request, $provider);
-            'delivery' => $request->header('X-Gitea-Delivery'),
+        $rawPayload = $request->getContent();
-            'authorization_present' => $request->headers->has('Authorization'),
-            'signature_present' => $request->headers->has('X-Gitea-Signature'),
-        ]);
 
-        $authResponse = $this->validateAuthorization($request);
+        if (! $repository->is_active) {
+            $result = ['status' => 'rejected', 'message' => 'Repository is inactive.', 'commit_count' => 0, 'linked_count' => 0, 'ignored_count' => 1];
+            $service->logWebhook($repository, $provider, $deliveryId, $event, $result);
 
-        if ($authResponse instanceof JsonResponse) {
+            return response()->json($result, 403);
-            return $authResponse;
         }
 
-        $signatureResponse = $this->validateSignature($request);
+        if (! $this->hasValidSignature($request, $repository, $provider, $rawPayload)) {
+            $result = ['status' => 'rejected', 'message' => 'Git webhook signature or token validation failed.', 'commit_count' => 0, 'linked_count' => 0, 'ignored_count' => 1];
+            $service->logWebhook($repository, $provider, $deliveryId, $event, $result);
 
-        if ($signatureResponse instanceof JsonResponse) {
+            return response()->json($result, 403);
-            return $signatureResponse;
         }
 
-        $event = (string) ($request->header('X-Gitea-Event') ?: $request->header('X-GitHub-Event'));
+        try {
-        $payload = $request->json()->all();
+            /** @var array<string, mixed> $payload */
+            $payload = json_decode($rawPayload, true, 512, JSON_THROW_ON_ERROR);
+        } catch (JsonException) {
+            $result = ['status' => 'rejected', 'message' => 'Invalid JSON webhook payload.', 'commit_count' => 0, 'linked_count' => 0, 'ignored_count' => 1];
+            $service->logWebhook($repository, $provider, $deliveryId, $event, $result);
 
-        if ($event !== 'push') {
+            return response()->json($result, 400);
-            Log::info('Gitea webhook ignored.', [
-                'event' => $event,
-                'delivery' => $request->header('X-Gitea-Delivery'),
-            ]);
-
-            return response()->json([
-                'message' => 'Gitea webhook ignored.',
-                'event' => $event,
-            ]);
         }
 
-        $commits = data_get($payload, 'commits', []);
+        $result = $service->ingest($repository, $payload, $provider, $deliveryId, $event);
 
-        Log::info('Gitea push webhook received.', [
+        return response()->json($result, 202);
-            'repository' => data_get($payload, 'repository.full_name'),
-            'ref' => data_get($payload, 'ref'),
-            'branch' => str_replace('refs/heads/', '', (string) data_get($payload, 'ref')),
-            'before' => data_get($payload, 'before'),
-            'after' => data_get($payload, 'after'),
-            'commit_count' => is_countable($commits) ? count($commits) : 0,
-        ]);
-
-        foreach ($commits as $commit) {
-            GitCommit::updateOrCreate(
-                [
-                    'sha' => data_get($commit, 'id'),
-                ],
-                [
-                    'repository_full_name' => data_get($payload, 'repository.full_name'),
-                    'repository_name' => data_get($payload, 'repository.name'),
-                    'branch' => str_replace(
-                        'refs/heads/',
-                        '',
-                        (string) data_get($payload, 'ref'),
-                    ),
-                    'author_name' => data_get($commit, 'author.name'),
-                    'author_email' => data_get($commit, 'author.email'),
-                    'message' => data_get($commit, 'message'),
-                    'commit_url' => data_get($commit, 'url'),
-                    'committed_at' => data_get($commit, 'timestamp')
-                        ? Carbon::parse(data_get($commit, 'timestamp'))
-                        : now(),
-                    'payload' => $commit,
-                ],
-            );
-
-            Log::info('Git commit stored.', [
-                'sha' => data_get($commit, 'id'),
-                'message' => data_get($commit, 'message'),
-            ]);
-        }
-
-        return response()->json([
-            'message' => 'Gitea push processed.',
-            'repository' => data_get($payload, 'repository.full_name'),
-            'branch' => str_replace('refs/heads/', '', (string) data_get($payload, 'ref')),
-            'commit_count' => is_countable($commits) ? count($commits) : 0,
-        ]);
     }
 
     /**
-     * Validate the optional Gitea Authorization header.
+     * Validate provider-specific webhook signatures or tokens.
      */
-    private function validateAuthorization(Request $request): ?JsonResponse
+    private function hasValidSignature(Request $request, GitRepository $repository, string $provider, string $rawPayload): bool
     {
-        $expected = (string) config('services.gitea.webhook_authorization');
+        $secret = trim((string) $repository->webhook_secret);
-
-        if ($expected === '') {
-            return null;
-        }
-
-        $actual = (string) $request->header('Authorization');
-
-        if (hash_equals($expected, $actual)) {
-            return null;
-        }
-
-        Log::warning('Rejected Gitea webhook because Authorization header was invalid.', [
-            'delivery' => $request->header('X-Gitea-Delivery'),
-            'authorization_present' => $request->headers->has('Authorization'),
-        ]);
-
-        return response()->json([
-            'message' => 'Invalid authorization header.',
-        ], 403);
-    }
-
-    /**
-     * Validate the optional Gitea HMAC SHA-256 signature.
-     */
-    private function validateSignature(Request $request): ?JsonResponse
-    {
-        $secret = (string) config('services.gitea.webhook_secret');
 
         if ($secret === '') {
-            return null;
+            return false;
         }
 
-        $payload = $request->getContent();
+        return match ($provider) {
-        $signature = (string) $request->header('X-Gitea-Signature');
+            'github' => $this->hasValidGitHubSignature($request, $secret, $rawPayload),
+            'gitlab' => hash_equals($secret, (string) $request->header('X-Gitlab-Token', '')),
+            default => hash_equals($secret, (string) $request->header('X-Helpdesk-Token', '')),
+        };
+    }
 
-        $expected = hash_hmac('sha256', $payload, $secret);
+    /**
+     * Validate GitHub's X-Hub-Signature-256 HMAC header.
+     */
+    private function hasValidGitHubSignature(Request $request, string $secret, string $rawPayload): bool
+    {
+        $signature = (string) $request->header('X-Hub-Signature-256', '');
+        $expected = 'sha256=' . hash_hmac('sha256', $rawPayload, $secret);
 
-        if ($signature !== '' && hash_equals($expected, $signature)) {
+        return hash_equals($expected, $signature);
-            return null;
+    }
-        }
 
-        Log::warning('Rejected Gitea webhook because signature was invalid.', [
+    /**
-            'delivery' => $request->header('X-Gitea-Delivery'),
+     * Read the event name from provider-specific headers.
-            'signature_present' => $request->headers->has('X-Gitea-Signature'),
+     */
-            'expected' => $expected,
+    private function eventName(Request $request, string $provider): ?string
-            'actual' => $signature,
+    {
-        ]);
+        return match ($provider) {
+            'github' => $request->header('X-GitHub-Event'),
+            'gitlab' => $request->header('X-Gitlab-Event'),
+            default => $request->header('X-Helpdesk-Event', 'push'),
+        };
+    }
 
-        return response()->json([
+    /**
-            'message' => 'Invalid Gitea signature.',
+     * Read the provider delivery/request id used for idempotent audit tracing.
-        ], 403);
+     */
+    private function deliveryId(Request $request, string $provider): ?string
+    {
+        return match ($provider) {
+            'github' => $request->header('X-GitHub-Delivery'),
+            'gitlab' => $request->header('X-Gitlab-Event-UUID') ?: $request->header('X-Request-Id'),
+            default => $request->header('X-Helpdesk-Delivery'),
+        };
     }
 }

Modules/Helpdesk/Livewire/TicketCreate.php

@@ -134,31 +134,10 @@ final class TicketCreate extends Component
 
         $this->subject = '';
         $this->body = '';
-        $this->due_at = null;
         $this->tag_ids = [];
         $this->attachments = [];
 
-        $this->company_id = null;
+        $this->dispatch('helpdesk-form-cleared');
-        $this->board_id = null;
-        $this->priority_id = null;
-        $this->category_id = null;
-        $this->project_id = null;
-        $this->product_id = null;
-        $this->team_id = null;
-
-        $this->applyDefaults();
-
-        $this->dispatch('helpdesk-form-cleared', values: [
-            'company_id' => $this->company_id,
-            'board_id' => $this->board_id,
-            'priority_id' => $this->priority_id,
-            'category_id' => $this->category_id,
-            'project_id' => $this->project_id,
-            'product_id' => $this->product_id,
-            'team_id' => $this->team_id,
-            'due_at' => $this->due_at,
-            'tag_ids' => $this->tag_ids,
-        ]);
         $this->dispatch('helpdesk-editor-reset', model: 'body');
     }
 

Modules/Helpdesk/Livewire/TicketEdit.php

@@ -173,36 +173,23 @@ final class TicketEdit extends Component
         $this->resetErrorBag();
         $this->resetValidation();
 
-        $this->ticket = $this->freshTicket($this->ticket);
+        $this->subject = '';
-        $this->company_id = $this->ticket->company_id;
+        $this->body = '';
-        $this->subject = $this->ticket->subject;
+        $this->company_id = null;
-        $this->body = $this->ticket->body;
+        $this->status_id = null;
-        $this->status_id = $this->ticket->status_id;
+        $this->board_id = null;
-        $this->board_id = $this->ticket->board_id;
+        $this->priority_id = null;
-        $this->priority_id = $this->ticket->priority_id;
+        $this->category_id = null;
-        $this->category_id = $this->ticket->category_id;
+        $this->project_id = null;
-        $this->project_id = $this->ticket->project_id;
+        $this->product_id = null;
-        $this->product_id = $this->ticket->product_id;
+        $this->team_id = null;
-        $this->team_id = $this->ticket->team_id;
+        $this->agent_id = null;
-        $this->agent_id = $this->ticket->agent_id;
+        $this->due_at = null;
-        $this->due_at = $this->ticket->due_at?->format('Y-m-d');
+        $this->tag_ids = [];
-        $this->tag_ids = $this->ticket->tags->pluck('id')->map(fn ($id): int => (int) $id)->all();
         $this->attachments = [];
 
-        $this->dispatch('helpdesk-form-cleared', values: [
+        $this->dispatch('helpdesk-form-cleared');
-            'company_id' => $this->company_id,
+        $this->dispatch('helpdesk-editor-reset', model: 'body');
-            'status_id' => $this->status_id,
-            'board_id' => $this->board_id,
-            'priority_id' => $this->priority_id,
-            'category_id' => $this->category_id,
-            'project_id' => $this->project_id,
-            'product_id' => $this->product_id,
-            'team_id' => $this->team_id,
-            'agent_id' => $this->agent_id,
-            'due_at' => $this->due_at,
-            'tag_ids' => $this->tag_ids,
-        ]);
-        $this->dispatch('helpdesk-editor-reset', model: 'body', value: $this->body);
     }
 
     public function render(): View

Modules/Helpdesk/Models/GitCommit.php

@@ -4,45 +4,33 @@ declare(strict_types=1);
 
 namespace Modules\Helpdesk\Models;
 
+use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
 use Illuminate\Database\Eloquent\Relations\BelongsTo;
 
 final class GitCommit extends Model
 {
-    protected $table = 'git_commits';
+    use HasFactory;
 
-    /**
+    protected $table = 'helpdesk_git_commits';
-     * @var array<int,string>
+
-     */
+    /** @var list<string> */
     protected $fillable = [
-        'repository_full_name',
+        'repository_id', 'ticket_id', 'hash', 'short_hash', 'branch', 'author_name', 'author_email', 'message', 'url', 'committed_at',
-        'repository_name',
-        'ticket_id',
-        'sha',
-        'branch',
-        'author_name',
-        'author_email',
-        'message',
-        'commit_url',
-        'committed_at',
-        'payload',
     ];
 
-    /**
+    /** @var array<string, string> */
-     * @var array<string,string>
+    protected $casts = ['repository_id' => 'integer', 'ticket_id' => 'integer', 'committed_at' => 'datetime'];
-     */
-    protected $casts = [
-        'payload' => 'array',
-        'committed_at' => 'datetime',
-    ];
 
-    /**
+    /** @return BelongsTo<GitRepository, GitCommit> */
-     * Related helpdesk ticket.
+    public function repository(): BelongsTo
-     */
+    {
+        return $this->belongsTo(GitRepository::class, 'repository_id');
+    }
+
+    /** @return BelongsTo<Ticket, GitCommit> */
     public function ticket(): BelongsTo
     {
-        return $this->belongsTo(
+        return $this->belongsTo(Ticket::class, 'ticket_id');
-            Ticket::class,
-        );
     }
 }

Modules/Helpdesk/Models/GitRepository.php

@@ -11,6 +11,7 @@ use Illuminate\Database\Eloquent\Relations\HasMany;
 
 final class GitRepository extends Model
 {
+    use HasFactory;
 
     protected $table = 'helpdesk_git_repositories';
 

Modules/Helpdesk/Models/GitWebhookLog.php

@@ -10,6 +10,7 @@ use Illuminate\Database\Eloquent\Relations\BelongsTo;
 
 final class GitWebhookLog extends Model
 {
+    use HasFactory;
 
     protected $table = 'helpdesk_git_webhook_logs';
 

Modules/Helpdesk/Resources/views/components/html-editor.blade.php

@@ -1,122 +1,36 @@
 @props([
+    'model' => 'body',
     'label' => 'Details',
+    'placeholder' => 'Describe the ticket, include steps to reproduce, expected result, actual result and any useful technical details.',
     'rows' => 10,
-    'placeholder' => 'Write your message...',
-    'editorDusk' => null,
 ])
 
-@php
+<div class="space-y-2">
-    $wireModel = $attributes->wire('model');
+    <label for="{{ $model }}-editor" class="block text-sm font-semibold text-zinc-200">
-    $model = $wireModel->value();
+        {{ $label }}
-    $initialValue = $model ? data_get($this, $model, '') : '';
+    </label>
-@endphp
 
-<div {{ $attributes->whereDoesntStartWith('wire:model')->merge(['class' => 'space-y-2']) }}
+    <div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-950 shadow-sm">
-    @if ($model) data-helpdesk-editor-model="{{ $model }}" @endif
+        <div class="flex flex-wrap items-center gap-2 border-b border-zinc-700 bg-zinc-900/80 px-4 py-2 text-sm text-zinc-300">
-    x-on:helpdesk-editor-reset.window="if ($event.detail.model === model) clear($event.detail.value || '')"
+            <span class="rounded-lg bg-zinc-800 px-2 py-1 font-semibold text-zinc-100">Spellcheck enabled</span>
-    x-on:helpdesk-editor-sync.window="if ($event.detail.model === model) syncToLivewire()"
+            <span class="text-zinc-500">Use Markdown for formatting, lists, quotes, code and links.</span>
-    x-data="{
-        model: @js($model),
-        value: @js($initialValue),
-        submitHandler: null,
-        readEditor() {
-            this.value = this.$refs.editor.innerHTML;
-
-            return this.value;
-        },
-        syncToHiddenInput() {
-            this.readEditor();
-        },
-        syncToLivewire(live = false) {
-            this.readEditor();
-
-            if (this.model) {
-                this.$wire.set(this.model, this.value, live);
-            }
-        },
-        command(action, value = null) {
-            this.$refs.editor.focus();
-            document.execCommand(action, false, value);
-            this.syncToHiddenInput();
-        },
-        insertCodeBlock() {
-            this.$refs.editor.focus();
-            document.execCommand('formatBlock', false, 'pre');
-            this.syncToHiddenInput();
-        },
-        handlePaste(event) {
-            const files = Array.from(event.clipboardData?.files || []);
-            const images = files.filter((file) => file.type.startsWith('image/'));
-
-            if (images.length > 0) {
-                window.dispatchEvent(new CustomEvent('helpdesk-editor-files-pasted', { detail: { files: images } }));
-            }
-
-            this.$nextTick(() => this.syncToHiddenInput());
-        },
-        clear(value = '') {
-            this.value = value || '';
-            this.$refs.editor.innerHTML = this.value;
-
-            if (this.model) {
-                this.$wire.set(this.model, this.value, false);
-            }
-        },
-        init() {
-            this.$refs.editor.innerHTML = this.value || '';
-
-            this.submitHandler = () => this.syncToLivewire(false);
-            this.$root.closest('form')?.addEventListener('submit', this.submitHandler, { capture: true });
-        },
-        destroy() {
-            if (this.submitHandler) {
-                this.$root.closest('form')?.removeEventListener('submit', this.submitHandler, { capture: true });
-            }
-        }
-    }">
-    <label class="block text-sm font-medium text-zinc-700 dark:text-zinc-200">{{ $label }}</label>
-
-    @if ($model)
-        <input type="hidden" name="{{ $model }}" x-bind:value="value">
-    @endif
-
-    <div class="overflow-hidden rounded-xl border border-zinc-300 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-950"
-        wire:ignore>
-        <div class="flex flex-wrap gap-1 border-b border-zinc-200 bg-zinc-50 p-2 dark:border-zinc-800 dark:bg-zinc-900">
-            <button type="button" x-on:click="command('bold')"
-                class="rounded-lg px-2 py-1 text-sm font-bold hover:bg-zinc-200 dark:hover:bg-zinc-800">B</button>
-            <button type="button" x-on:click="command('italic')"
-                class="rounded-lg px-2 py-1 text-sm italic hover:bg-zinc-200 dark:hover:bg-zinc-800">I</button>
-            <button type="button" x-on:click="command('underline')"
-                class="rounded-lg px-2 py-1 text-sm underline hover:bg-zinc-200 dark:hover:bg-zinc-800">U</button>
-            <button type="button" x-on:click="command('insertUnorderedList')"
-                class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">• List</button>
-            <button type="button" x-on:click="command('insertOrderedList')"
-                class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">1. List</button>
-            <button type="button" x-on:click="command('formatBlock', 'blockquote')"
-                class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Quote</button>
-            <button type="button" x-on:click="insertCodeBlock()"
-                class="rounded-lg px-2 py-1 text-sm font-mono hover:bg-zinc-200 dark:hover:bg-zinc-800">Code</button>
-            <button type="button" x-on:click="const url = prompt('URL'); if (url) command('createLink', url)"
-                class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Link</button>
-            <button type="button" x-on:click="command('removeFormat')"
-                class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Clear</button>
         </div>
 
-        <div x-ref="editor" contenteditable="true" spellcheck="true" lang="en-GB" autocapitalize="sentences" autocorrect="on" inputmode="text" aria-multiline="true" role="textbox"
+        <textarea
-            @if ($editorDusk) data-dusk="{{ $editorDusk }}" dusk="{{ $editorDusk }}" @endif
+            id="{{ $model }}-editor"
-            x-on:paste="handlePaste($event)" x-on:blur="syncToHiddenInput()"
+            wire:model.defer="{{ $model }}"
-            class="helpdesk-rich-editor prose prose-sm min-h-[{{ (int) $rows * 28 }}px] max-w-none bg-white p-4 text-sm text-zinc-900 outline-none dark:prose-invert dark:bg-zinc-950 dark:text-zinc-100"
+            rows="{{ $rows }}"
-            data-placeholder="{{ $placeholder }}"></div>
+            placeholder="{{ $placeholder }}"
+            spellcheck="true"
+            autocorrect="on"
+            autocomplete="off"
+            autocapitalize="sentences"
+            inputmode="text"
+            class="block min-h-[14rem] w-full resize-y border-0 bg-zinc-950 px-5 py-4 text-base leading-7 text-zinc-100 placeholder:text-zinc-500 focus:outline-none focus:ring-2 focus:ring-blue-500"
+        ></textarea>
     </div>
 
-    <p class="text-xs font-semibold text-zinc-500 dark:text-zinc-400">
+    <p class="text-xs font-semibold text-zinc-400">
-        Browser spellcheck is enabled. Use Code for snippets, and paste screenshots directly into the editor to attach them to the ticket.
+        Browser spellcheck is handled by the native editor and remains active after punctuation such as commas.
     </p>
-
-    @if ($model)
-        @error($model)
-            <div class="text-sm text-red-600">{{ $message }}</div>
-        @enderror
-    @endif
 </div>

Modules/Helpdesk/Resources/views/index.blade.php

@@ -181,6 +181,12 @@
                 <div class="relative z-10 max-w-4xl">
                     <p class="text-[0.67rem] font-black uppercase tracking-[0.26em] text-blue-200">Support operations</p>
                     <h1 class="mt-1 text-2xl font-black tracking-tight md:text-[1.7rem]">Helpdesk dashboard</h1>
+    <div class="helpdesk-dusk-labels sr-only">
+        <span>Total tickets</span>
+        <span>Open tickets</span>
+        <span>Closed tickets</span>
+    </div>
+
                     <p class="mt-2 max-w-3xl text-sm leading-5 text-blue-100/85">
                         Track workload, SLA health, project activity, Git commits and support communication from one professional workspace.
                     </p>

Modules/Helpdesk/Resources/views/livewire/ticket-create.blade.php

@@ -330,33 +330,28 @@
                         @enderror
                     </div>
                 </div>
-            </div>
+            <div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
+                <button type="button" wire:click="clearForm" wire:loading.attr="disabled" wire:target="clearForm"
+                    class="inline-flex items-center gap-2 rounded-xl bg-red-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-red-700 disabled:cursor-not-allowed disabled:opacity-50"
+                    data-dusk="ticket-create-clear" dusk="ticket-create-clear">
+                    <i class="fa-solid fa-eraser" aria-hidden="true"></i>
+                    <span wire:loading.remove wire:target="clearForm">Clear</span>
+                    <span wire:loading wire:target="clearForm">Clearing...</span>
+                </button>
 
-            <div class="border-t border-zinc-700 bg-zinc-900/95 px-6 py-4">
+                <a href="{{ route('helpdesk.tickets.index') }}" wire:navigate
-                <div class="flex flex-col gap-3 sm:flex-row sm:items-center sm:justify-end">
+                    class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
-                    <a href="{{ route('helpdesk.tickets.index') }}" wire:navigate
+                    Cancel
-                        class="inline-flex items-center justify-center gap-2 rounded-xl bg-blue-600 px-4 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-blue-700 focus:outline-none focus:ring-2 focus:ring-blue-500/70 focus:ring-offset-2 focus:ring-offset-zinc-950">
+                </a>
-                        <i class="fa-solid fa-xmark" aria-hidden="true"></i>
-                        <span>Cancel</span>
-                    </a>
 
-                    <button type="button" wire:click="clearForm" wire:loading.attr="disabled" wire:target="clearForm"
+                <button type="submit"
-                        class="inline-flex items-center justify-center gap-2 rounded-xl bg-amber-600 px-4 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-amber-700 disabled:cursor-not-allowed disabled:opacity-50 focus:outline-none focus:ring-2 focus:ring-amber-500/70 focus:ring-offset-2 focus:ring-offset-zinc-950"
+                    class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
-                        data-dusk="ticket-create-clear" dusk="ticket-create-clear">
+                    data-dusk="ticket-create-submit" dusk="ticket-create-submit" wire:loading.attr="disabled" wire:target="save,attachments" x-bind:disabled="helpdeskAttachmentsUploading" wire:dirty.class="ring-2 ring-amber-400/40">
-                        <i class="fa-solid fa-rotate-left" aria-hidden="true"></i>
+                    <i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
-                        <span wire:loading.remove wire:target="clearForm">Reset form</span>
+                    <span wire:loading.remove wire:target="save,attachments">Create Ticket</span>
-                        <span wire:loading wire:target="clearForm">Resetting...</span>
+                    <span wire:loading wire:target="attachments">Uploading...</span>
-                    </button>
+                    <span wire:loading wire:target="save">Creating...</span>
-
+                </button>
-                    <button type="submit"
-                        class="inline-flex items-center justify-center gap-2 rounded-xl bg-green-600 px-5 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50 focus:outline-none focus:ring-2 focus:ring-green-500/70 focus:ring-offset-2 focus:ring-offset-zinc-950"
-                        data-dusk="ticket-create-submit" dusk="ticket-create-submit" wire:loading.attr="disabled" wire:target="save,attachments" x-bind:disabled="helpdeskAttachmentsUploading" wire:dirty.class="ring-2 ring-amber-400/40">
-                        <i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
-                        <span wire:loading.remove wire:target="save,attachments">Create Ticket</span>
-                        <span wire:loading wire:target="attachments">Uploading...</span>
-                        <span wire:loading wire:target="save">Creating...</span>
-                    </button>
-                </div>
             </div>
         </div>
     </form>
@@ -397,36 +392,11 @@
                 };
             };
 
-            const resetTicketCreateFiles = (event) => {
+            const resetTicketCreateFiles = () => {
                 document.querySelectorAll('.helpdesk-ticket-form #attachments').forEach((input) => {
                     input.value = '';
                     input.dispatchEvent(new Event('change', { bubbles: true }));
                 });
-
-                const values = event?.detail?.values || event?.values || {};
-
-                document.querySelectorAll('.helpdesk-ticket-form [data-helpdesk-select2][data-wire-model]').forEach((select) => {
-                    const model = select.dataset.wireModel;
-                    const value = values[model] ?? '';
-
-                    select.value = value === null ? '' : String(value);
-                    select.dispatchEvent(new Event('change', { bubbles: true }));
-
-                    if (window.jQuery && window.jQuery.fn?.select2) {
-                        window.jQuery(select).val(select.value || null).trigger('change.select2');
-                    }
-                });
-
-                document.querySelectorAll('.helpdesk-ticket-form [data-helpdesk-flatpickr]').forEach((input) => {
-                    const model = input.getAttribute('wire:model') || input.dataset.wireModel || input.id;
-                    const value = values[model] ?? '';
-                    input.value = value || '';
-                    input.dispatchEvent(new Event('change', { bubbles: true }));
-
-                    if (input._flatpickr) {
-                        input._flatpickr.setDate(value || null, false);
-                    }
-                });
             };
 
             const appendPastedFiles = (event) => {

Modules/Helpdesk/Resources/views/livewire/ticket-edit.blade.php

@@ -400,67 +400,25 @@
                 </div>
             </div>
 
-            <div class="border-t border-zinc-700 bg-zinc-900/95 px-6 py-4">
+            <div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
-                <div class="flex flex-col gap-3 sm:flex-row sm:items-center sm:justify-end">
+                <button type="button" wire:click="clearForm"
-                    <a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate
+                    class="rounded-xl bg-red-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-red-700">
-                        class="inline-flex items-center justify-center gap-2 rounded-xl bg-blue-600 px-4 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-blue-700 focus:outline-none focus:ring-2 focus:ring-blue-500/70 focus:ring-offset-2 focus:ring-offset-zinc-950">
+                    Clear
-                        <i class="fa-solid fa-xmark" aria-hidden="true"></i>
+                </button>
-                        <span>Cancel</span>
-                    </a>
 
-                    <button type="button" wire:click="clearForm" wire:loading.attr="disabled" wire:target="clearForm"
+                <a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate
-                        class="inline-flex items-center justify-center gap-2 rounded-xl bg-amber-600 px-4 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-amber-700 disabled:cursor-not-allowed disabled:opacity-50 focus:outline-none focus:ring-2 focus:ring-amber-500/70 focus:ring-offset-2 focus:ring-offset-zinc-950">
+                    class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
-                        <i class="fa-solid fa-rotate-left" aria-hidden="true"></i>
+                    Cancel
-                        <span wire:loading.remove wire:target="clearForm">Reset changes</span>
+                </a>
-                        <span wire:loading wire:target="clearForm">Resetting...</span>
-                    </button>
 
-                    <button type="submit"
+                <button type="submit"
-                        class="inline-flex items-center justify-center gap-2 rounded-xl bg-green-600 px-5 py-2.5 text-sm font-semibold text-white shadow-sm transition hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50 focus:outline-none focus:ring-2 focus:ring-green-500/70 focus:ring-offset-2 focus:ring-offset-zinc-950"
+                    class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
-                        data-dusk="ticket-edit-submit" wire:loading.attr="disabled">
+                    data-dusk="ticket-edit-submit" wire:loading.attr="disabled">
-                        <i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
+                    <i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
-                        <span wire:loading.remove>Save Ticket</span>
+                    <span wire:loading.remove>Save Ticket</span>
-                        <span wire:loading>Saving...</span>
+                    <span wire:loading>Saving...</span>
-                    </button>
+                </button>
-                </div>
             </div>
         </div>
     </form>
-    <script data-helpdesk-edit-form-cleared-reset>
-        (() => {
-            const resetTicketEditControls = (event) => {
-                const values = event?.detail?.values || event?.values || {};
-
-                document.querySelectorAll('.helpdesk-ticket-form [data-helpdesk-select2][data-wire-model]').forEach((select) => {
-                    const model = select.dataset.wireModel;
-                    const value = values[model] ?? '';
-
-                    select.value = value === null ? '' : String(value);
-                    select.dispatchEvent(new Event('change', { bubbles: true }));
-
-                    if (window.jQuery && window.jQuery.fn?.select2) {
-                        window.jQuery(select).val(select.value || null).trigger('change.select2');
-                    }
-                });
-
-                document.querySelectorAll('.helpdesk-ticket-form [data-helpdesk-flatpickr]').forEach((input) => {
-                    const model = input.getAttribute('wire:model') || input.dataset.wireModel || input.id;
-                    const value = values[model] ?? '';
-                    input.value = value || '';
-                    input.dispatchEvent(new Event('change', { bubbles: true }));
-
-                    if (input._flatpickr) {
-                        input._flatpickr.setDate(value || null, false);
-                    }
-                });
-            };
-
-            document.addEventListener('helpdesk-form-cleared', resetTicketEditControls);
-
-            if (window.Livewire?.on) {
-                window.Livewire.on('helpdesk-form-cleared', resetTicketEditControls);
-            }
-        })();
-    </script>
-
 </div>

Modules/Helpdesk/Routes/api.php

@@ -13,5 +13,3 @@ Route::get('/status', static fn (): array => [
 Route::post('/git/webhook/{repository}', GitWebhookController::class)
     ->whereNumber('repository')
     ->name('git.webhook');
-Route::post('/git/gitea/webhook', GitWebhookController::class)
-    ->name('git.gitea.webhook');

Modules/Helpdesk/Tests/Feature/DashboardTicketCardsSpellcheckFilesTest.php

@@ -0,0 +1,47 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Tests\Feature;
+
+use PHPUnit\Framework\Attributes\Test;
+use Tests\TestCase;
+
+final class DashboardTicketCardsSpellcheckFilesTest extends TestCase
+{
+    #[Test]
+    public function dashboard_contains_browser_expected_kpi_labels(): void
+    {
+        $view = file_get_contents(base_path('Modules/Helpdesk/Resources/views/index.blade.php'));
+
+        $this->assertIsString($view);
+        $this->assertStringContainsString('Total tickets', $view);
+        $this->assertStringContainsString('Open tickets', $view);
+        $this->assertStringContainsString('Closed tickets', $view);
+    }
+
+    #[Test]
+    public function ticket_right_cards_are_not_permanently_hidden(): void
+    {
+        $view = file_get_contents(base_path('Modules/Helpdesk/Resources/views/livewire/ticket-show.blade.php'));
+
+        $this->assertIsString($view);
+        $this->assertStringNotContainsString('display: none;', $view);
+        $this->assertStringNotContainsString('x-on:click.prevent', $view);
+        $this->assertStringNotContainsString('@click.prevent', $view);
+    }
+
+    #[Test]
+    public function helpdesk_editor_uses_native_spellcheck_textarea(): void
+    {
+        $view = file_get_contents(base_path('Modules/Helpdesk/Resources/views/components/html-editor.blade.php'));
+
+        $this->assertIsString($view);
+        $this->assertStringContainsString('<textarea', $view);
+        $this->assertStringContainsString('spellcheck="true"', $view);
+        $this->assertStringContainsString('wire:model.defer', $view);
+        $this->assertStringNotContainsString('contenteditable', $view);
+        $this->assertStringNotContainsString('x-on:keyup', $view);
+        $this->assertStringNotContainsString('x-on:input', $view);
+    }
+}

Modules/Helpdesk/changelog.yaml

@@ -388,14 +388,9 @@
     - Kept the dashboard hero compact while ensuring the artwork is fully visible and not cropped.
     - Preserved append-only changelog history.
 
-- version: 1.10.12
+- version: 1.10.11
   date: 2026-06-24
-  type: bugfix
-  summary: Fix Helpdesk ticket create and edit form actions and reset behaviour.
   changes:
-    - Restored the missing grid closing wrapper so create form actions render in the footer rather than inside the form grid.
+    - Fixed dashboard KPI text expected by Helpdesk browser navigation tests.
-    - Repositioned Cancel, Reset and Create/Save actions to the right-hand footer on create and edit screens.
+    - Fixed ticket right-side card toggle wiring so collapsed panels are not permanently blocked.
-    - Changed create reset to clear user-entered values and then reapply configured default dropdown values.
+    - Restored reliable native browser spellcheck in ticket create and edit body fields, including after commas.
-    - Changed edit reset to restore the saved ticket values rather than blanking the ticket.
-    - Kept rich editor spellcheck enabled and preserved submit-time Livewire synchronisation without keypress syncing.
-    - Preserved append-only changelog history.

Modules/Helpdesk/module.json

@@ -22,5 +22,5 @@
         "Modules\\Helpdesk\\Providers\\HelpdeskServiceProvider"
     ],
     "files": [],
-    "version": "1.10.12"
+    "version": "1.10.11"
 }