started to add indexes and fixed N+1 issue

2026-06-12 14:28:25 +01:00
parent e79a029bed
commit 49340d42af
9 changed files with 469 additions and 255 deletions
@@ -0,0 +1,129 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Livewire;
+
+use App\Models\User;
+use Illuminate\Contracts\View\View;
+use Illuminate\Support\Facades\Auth;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Schema;
+use Livewire\Attributes\Validate;
+use Livewire\Component;
+use Modules\Helpdesk\Models\Category;
+use Modules\Helpdesk\Models\Priority;
+use Modules\Helpdesk\Models\Project;
+use Modules\Helpdesk\Models\Status;
+use Modules\Helpdesk\Models\Team;
+use Modules\Helpdesk\Models\Ticket;
+use Modules\Helpdesk\Services\WorkflowNotificationService;
+
+final class TicketEdit extends Component
+{
+    public Ticket $ticket;
+
+    #[Validate('nullable|integer')]
+    public ?int $company_id = null;
+
+    #[Validate('nullable|integer|exists:users,id')]
+    public ?int $agent_id = null;
+
+    #[Validate('required|string|max:200')]
+    public string $subject = '';
+
+    #[Validate('required|string|min:10')]
+    public string $body = '';
+
+    #[Validate('required|integer|exists:helpdesk_statuses,id')]
+    public ?int $status_id = null;
+
+    #[Validate('required|integer|exists:helpdesk_priorities,id')]
+    public ?int $priority_id = null;
+
+    #[Validate('nullable|integer|exists:helpdesk_categories,id')]
+    public ?int $category_id = null;
+
+    #[Validate('nullable|integer|exists:helpdesk_projects,id')]
+    public ?int $project_id = null;
+
+    #[Validate('nullable|integer|exists:helpdesk_teams,id')]
+    public ?int $team_id = null;
+
+    #[Validate('nullable|date')]
+    public ?string $due_at = null;
+
+    /**
+     * Populate editable ticket state.
+     */
+    public function mount(Ticket $ticket): void
+    {
+        $this->authorize('update', $ticket);
+        $this->ticket = $ticket->fresh(['status', 'priority', 'category', 'project', 'team', 'agent']) ?? $ticket;
+
+        $this->company_id = $this->ticket->company_id;
+        $this->agent_id = $this->ticket->agent_id;
+        $this->subject = $this->ticket->subject;
+        $this->body = $this->ticket->body;
+        $this->status_id = $this->ticket->status_id;
+        $this->priority_id = $this->ticket->priority_id;
+        $this->category_id = $this->ticket->category_id;
+        $this->project_id = $this->ticket->project_id;
+        $this->team_id = $this->ticket->team_id;
+        $this->due_at = $this->ticket->due_at?->format('Y-m-d');
+    }
+
+    /**
+     * Save ticket changes.
+     */
+    public function save(WorkflowNotificationService $workflow): mixed
+    {
+        $this->authorize('update', $this->ticket);
+        $this->validate();
+
+        $status = Status::query()->findOrFail($this->status_id);
+
+        $this->ticket->forceFill([
+            'company_id' => $this->company_id,
+            'agent_id' => $this->agent_id,
+            'subject' => $this->subject,
+            'body' => $this->body,
+            'status_id' => $status->id,
+            'priority_id' => $this->priority_id,
+            'category_id' => $this->category_id,
+            'project_id' => $this->project_id,
+            'team_id' => $this->team_id,
+            'due_at' => $this->due_at ?: null,
+            'completed_at' => $status->is_closed ? now() : null,
+            'last_activity_at' => now(),
+        ])->save();
+
+        $this->ticket = $this->ticket->fresh(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team']) ?? $this->ticket;
+        $workflow->dispatch($this->ticket, $status->is_closed ? 'ticket.closed' : 'ticket.updated', Auth::user());
+
+        session()->flash('success', 'Ticket ' . $this->ticket->reference . ' has been updated.');
+
+        return redirect()->route('helpdesk.tickets.show', $this->ticket);
+    }
+
+    /**
+     * Render the ticket edit screen.
+     */
+    public function render(): View
+    {
+        return view('helpdesk::livewire.ticket-edit', [
+            'statuses' => Status::query()->orderBy('sort_order')->get(),
+            'priorities' => Priority::query()->orderBy('sort_order')->get(),
+            'categories' => Category::query()->orderBy('name')->get(),
+            'companies' => Schema::hasTable('companies') ? DB::table('companies')->select(['id', 'name'])->orderBy('name')->get() : collect(),
+            'teams' => Team::query()->whereNull('archived_at')->orderBy('name')->get(),
+            'projects' => Project::query()->whereNull('archived_at')->orderBy('title')->get(),
+            'agents' => User::query()
+                ->where(static function ($query): void {
+                    $query->where('helpdesk_agent', true)->orWhere('helpdesk_admin', true);
+                })
+                ->orderBy('name')
+                ->get(['id', 'name', 'email']),
+        ])->layout('layouts.app');
+    }
+}