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started to add indexes and fixed N+1 issue

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This commit is contained in:
Mark Gregory
2026-06-12 14:28:25 +01:00
parent e79a029bed
commit 49340d42af
9 changed files with 469 additions and 255 deletions
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Modules/Helpdesk/Resources/views/livewire/kanban-board.blade.php
+81 -98
View File
@@ -1,23 +1,16 @@
<div class="mx-auto max-w-7xl space-y-6" dusk="helpdesk-kanban-board">
<div class="mx-auto max-w-[1800px] space-y-6" dusk="helpdesk-kanban-board">
<div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
<div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
<div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
<div>
<p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Helpdesk workflow</p>
<h1 class="mt-2 text-3xl font-semibold tracking-tight">Kanban board</h1>
<p class="mt-2 max-w-3xl text-sm text-blue-100/90">
Move tickets through your configured statuses, keep priorities visible and trigger workflow notifications when work changes state.
</p>
<p class="mt-2 max-w-3xl text-sm text-blue-100/90">Drag tickets between configured statuses. Add, rename and order boards from Helpdesk Settings → Statuses.</p>
</div>
<div class="flex flex-wrap gap-2">
<flux:button :href="route('helpdesk.tickets.create')" wire:navigate variant="primary" icon="plus">
New ticket
</flux:button>
<flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="ghost" icon="list-bullet">
List view
</flux:button>
<flux:button :href="route('helpdesk.tickets.create')" wire:navigate variant="primary" icon="plus">New ticket</flux:button>
<flux:button :href="route('helpdesk.settings')" wire:navigate variant="ghost" icon="cog-6-tooth">Configure boards</flux:button>
<flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="ghost" icon="list-bullet">List view</flux:button>
</div>
</div>
</div>
@@ -29,130 +22,120 @@
</div>
@endif
<div class="grid gap-4 overflow-x-auto lg:grid-cols-{{ max(1, min(5, $statuses->count())) }}">
<div
class="flex gap-4 overflow-x-auto pb-4"
x-data="{
draggedTicketId: null,
draggingOverStatusId: null,
dragStart(event) {
this.draggedTicketId = event.currentTarget.dataset.ticketId;
event.dataTransfer.effectAllowed = 'move';
event.dataTransfer.setData('text/plain', this.draggedTicketId);
event.currentTarget.classList.add('opacity-60', 'rotate-1');
},
dragEnd(event) {
event.currentTarget.classList.remove('opacity-60', 'rotate-1');
this.draggedTicketId = null;
this.draggingOverStatusId = null;
},
dragOver(event, statusId) {
event.preventDefault();
this.draggingOverStatusId = String(statusId);
event.dataTransfer.dropEffect = 'move';
},
dragLeave(statusId) {
if (this.draggingOverStatusId === String(statusId)) {
this.draggingOverStatusId = null;
}
},
drop(event, statusId) {
event.preventDefault();
const ticketId = event.dataTransfer.getData('text/plain') || this.draggedTicketId;
this.draggingOverStatusId = null;
if (!ticketId) {
return;
}
$wire.moveTicket(parseInt(ticketId, 10), parseInt(statusId, 10));
}
}"
>
@foreach ($statuses as $status)
@php($tickets = $ticketsByStatus[$status->id] ?? collect())
<section
class="min-w-[280px] rounded-2xl border border-zinc-200 bg-zinc-50 shadow-sm dark:border-zinc-700 dark:bg-zinc-950"
class="flex min-h-[640px] w-[340px] shrink-0 flex-col overflow-hidden rounded-2xl border border-zinc-200 bg-zinc-100 shadow-sm dark:border-zinc-700 dark:bg-zinc-950"
x-bind:class="draggingOverStatusId === '{{ $status->id }}' ? 'ring-2 ring-blue-500 ring-offset-2 dark:ring-offset-zinc-950' : ''"
x-on:dragover="dragOver($event, {{ $status->id }})"
x-on:dragleave="dragLeave({{ $status->id }})"
x-on:drop="drop($event, {{ $status->id }})"
dusk="kanban-column-{{ $status->slug }}"
>
<header class="flex items-center justify-between border-b border-zinc-200 bg-white px-4 py-3 dark:border-zinc-800 dark:bg-zinc-900">
<div>
<h2 class="text-sm font-semibold text-zinc-900 dark:text-zinc-100">{{ $status->name }}</h2>
<p class="text-xs text-zinc-500">{{ $tickets->count() }} tickets</p>
<header class="border-b border-zinc-200 bg-white px-4 py-4 dark:border-zinc-800 dark:bg-zinc-900">
<div class="flex items-start justify-between gap-3">
<div>
<div class="flex items-center gap-2">
<span class="inline-flex h-3 w-3 rounded-full" style="background-color: {{ $status->color }}"></span>
<h2 class="text-sm font-semibold text-zinc-900 dark:text-zinc-100">{{ $status->name }}</h2>
</div>
<p class="mt-1 text-xs text-zinc-500">{{ $tickets->count() }} tickets</p>
</div>
@if ($status->is_closed)
<span class="rounded-full bg-emerald-100 px-2 py-1 text-xs font-semibold text-emerald-700 dark:bg-emerald-950 dark:text-emerald-200">Closed</span>
@endif
</div>
<span class="inline-flex h-3 w-3 rounded-full" style="background-color: {{ $status->color }}"></span>
</header>
<div
class="min-h-[180px] space-y-3 p-3"
data-helpdesk-kanban-column
data-status-id="{{ $status->id }}"
>
<div class="flex-1 space-y-3 overflow-y-auto p-3">
@forelse ($tickets as $ticket)
<article
class="cursor-grab rounded-xl border border-zinc-200 bg-white p-4 shadow-sm active:cursor-grabbing dark:border-zinc-800 dark:bg-zinc-900"
data-helpdesk-kanban-ticket
wire:key="kanban-ticket-{{ $ticket->id }}"
draggable="true"
x-on:dragstart="dragStart($event)"
x-on:dragend="dragEnd($event)"
class="group cursor-grab rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm transition hover:-translate-y-0.5 hover:shadow-md active:cursor-grabbing dark:border-zinc-800 dark:bg-zinc-900"
data-ticket-id="{{ $ticket->id }}"
dusk="kanban-ticket-{{ $ticket->id }}"
>
<div class="flex items-start justify-between gap-3">
<div>
<a
href="{{ route('helpdesk.tickets.show', $ticket) }}"
wire:navigate
class="text-sm font-semibold text-blue-700 hover:underline dark:text-blue-300"
>
{{ $ticket->reference }}
</a>
<h3 class="mt-1 line-clamp-2 text-sm font-medium text-zinc-900 dark:text-zinc-100">
{{ $ticket->subject }}
</h3>
<div class="min-w-0">
<div class="flex items-center gap-2">
<span class="font-mono text-xs font-semibold text-blue-700 dark:text-blue-300">{{ $ticket->reference }}</span>
<span class="text-xs text-zinc-400">⋮⋮</span>
</div>
<h3 class="mt-2 line-clamp-3 text-sm font-semibold text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</h3>
</div>
@if ($ticket->priority)
<span class="rounded-full px-2 py-1 text-xs font-semibold text-white" style="background-color: {{ $ticket->priority->color }}">
{{ $ticket->priority->name }}
</span>
<span class="shrink-0 rounded-full px-2 py-1 text-xs font-semibold text-white" style="background-color: {{ $ticket->priority->color }}">{{ $ticket->priority->name }}</span>
@endif
</div>
<div class="mt-3 space-y-1 text-xs text-zinc-500 dark:text-zinc-400">
<div>Owner: {{ $ticket->owner?->name ?? 'Unknown' }}</div>
<div>Agent: {{ $ticket->agent?->name ?? 'Unassigned' }}</div>
@if ($ticket->project)
<div>Project: {{ $ticket->project->title }}</div>
@endif
@if ($ticket->team)
<div>Team: {{ $ticket->team->name }}</div>
@endif
</div>
<div class="mt-4 grid grid-cols-2 gap-2">
@foreach ($statuses as $targetStatus)
@continue($targetStatus->id === $status->id)
<button
type="button"
wire:click="moveTicket({{ $ticket->id }}, {{ $targetStatus->id }})"
class="rounded-lg border border-zinc-200 px-2 py-1 text-xs font-medium text-zinc-700 hover:bg-zinc-100 dark:border-zinc-700 dark:text-zinc-200 dark:hover:bg-zinc-800"
>
{{ $targetStatus->name }}
</button>
@endforeach
<div class="mt-4 flex items-center justify-between gap-2 border-t border-zinc-100 pt-3 dark:border-zinc-800">
<a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-lg bg-blue-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-blue-700">Open</a>
@can('update', $ticket)
<a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate class="rounded-lg bg-emerald-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-emerald-700">Edit</a>
@endcan
</div>
</article>
@empty
<div class="rounded-xl border border-dashed border-zinc-300 bg-white p-6 text-center text-sm text-zinc-500 dark:border-zinc-700 dark:bg-zinc-900">
No tickets in {{ $status->name }}.
Drop tickets here to move them to {{ $status->name }}.
</div>
@endforelse
</div>
</section>
@endforeach
</div>
@script
<script>
const initialiseHelpdeskKanban = function () {
if (!window.Sortable) {
return;
}
document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function (column) {
if (column.dataset.sortableReady === '1') {
return;
}
column.dataset.sortableReady = '1';
new window.Sortable(column, {
group: 'helpdesk-kanban',
animation: 150,
draggable: '[data-helpdesk-kanban-ticket]',
filter: 'a, button',
preventOnFilter: false,
onEnd: function (event) {
const ticketId = event.item.dataset.ticketId;
const statusId = event.to.dataset.statusId;
if (!ticketId || !statusId) {
return;
}
$wire.moveTicket(ticketId, statusId);
},
});
});
};
initialiseHelpdeskKanban();
document.addEventListener('livewire:navigated', initialiseHelpdeskKanban);
</script>
@endscript
</div>