diff --git a/Helpdesk/Concerns/HasHelpdeskTickets.php b/Helpdesk/Concerns/HasHelpdeskTickets.php
deleted file mode 100644
index 31c9ecc8..00000000
--- a/Helpdesk/Concerns/HasHelpdeskTickets.php
+++ /dev/null
@@ -1,36 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Concerns;
-
-use Illuminate\Database\Eloquent\Relations\HasMany;
-use Modules\Helpdesk\Models\Ticket;
-
-/**
- * @method hasMany(string $class, string $string)
- */
-trait HasHelpdeskTickets
-{
-    /** @return HasMany<Ticket> */
-    public function helpdeskTickets(): HasMany
-    {
-        return $this->hasMany(Ticket::class, 'user_id');
-    }
-
-    /** @return HasMany<Ticket> */
-    public function helpdeskAssignedTickets(): HasMany
-    {
-        return $this->hasMany(Ticket::class, 'agent_id');
-    }
-
-    public function isHelpdeskAgent(): bool
-    {
-        return (bool) (($this->helpdesk_agent ?? false) || ($this->helpdesk_admin ?? false));
-    }
-
-    public function isHelpdeskAdmin(): bool
-    {
-        return (bool) ($this->helpdesk_admin ?? false);
-    }
-}
diff --git a/Helpdesk/Config/.gitkeep b/Helpdesk/Config/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Config/config.php b/Helpdesk/Config/config.php
deleted file mode 100644
index 1b947558..00000000
--- a/Helpdesk/Config/config.php
+++ /dev/null
@@ -1,13 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-return [
-    'route_prefix' => env('HELPDESK_ROUTE_PREFIX', 'helpdesk'),
-    'middleware' => ['web', 'auth'],
-    'disk' => env('HELPDESK_ATTACHMENTS_DISK', 'local'),
-    'max_upload_kb' => (int) env('HELPDESK_MAX_UPLOAD_KB', 10240),
-    'allowed_mimes' => ['md','pdf', 'png', 'jpg', 'jpeg', 'webp', 'doc', 'docx', 'xls', 'xlsx', 'txt', 'csv', 'zip'],
-    'default_status_slug' => 'new',
-    'closed_status_slug' => 'closed',
-];
diff --git a/Helpdesk/Console/.gitkeep b/Helpdesk/Console/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Database/Migrations/.gitkeep b/Helpdesk/Database/Migrations/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Database/Migrations/2026_04_24_000001_add_helpdesk_flags_to_users_table.php b/Helpdesk/Database/Migrations/2026_04_24_000001_add_helpdesk_flags_to_users_table.php
deleted file mode 100644
index c8969030..00000000
--- a/Helpdesk/Database/Migrations/2026_04_24_000001_add_helpdesk_flags_to_users_table.php
+++ /dev/null
@@ -1,26 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-return new class extends Migration
-{
-    /**
-     * Run the migrations.
-     */
-    public function up(): void
-    {
-        Schema::table('users', static function (Blueprint $table): void {
-            if (! Schema::hasColumn('users', 'helpdesk_agent')) {
-                $table->boolean('helpdesk_agent')->default(false)->after('password');
-            }
-
-            if (! Schema::hasColumn('users', 'helpdesk_admin')) {
-                $table->boolean('helpdesk_admin')->default(false)->after('helpdesk_agent');
-            }
-        });
-    }
-};
diff --git a/Helpdesk/Database/Migrations/2026_06_12_000010_create_helpdesk_lookup_tables.php b/Helpdesk/Database/Migrations/2026_06_12_000010_create_helpdesk_lookup_tables.php
deleted file mode 100644
index bf8b9a64..00000000
--- a/Helpdesk/Database/Migrations/2026_06_12_000010_create_helpdesk_lookup_tables.php
+++ /dev/null
@@ -1,73 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-return new class extends Migration
-{
-    public function up(): void
-    {
-        Schema::create('helpdesk_statuses', static function (Blueprint $table): void {
-            $table->id();
-            $table->string('name', 80);
-            $table->string('slug', 100)->unique();
-            $table->string('color', 30)->default('zinc');
-            $table->unsignedSmallInteger('sort_order')->default(0);
-            $table->boolean('is_closed')->default(false);
-            $table->timestamps();
-        });
-
-        Schema::create('helpdesk_priorities', static function (Blueprint $table): void {
-            $table->id();
-            $table->string('name', 80);
-            $table->string('slug', 100)->unique();
-            $table->string('color', 30)->default('zinc');
-            $table->unsignedSmallInteger('sort_order')->default(0);
-            $table->timestamps();
-        });
-
-        Schema::create('helpdesk_categories', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->string('name', 120);
-            $table->string('slug', 140);
-            $table->string('color', 30)->default('blue');
-            $table->text('description')->nullable();
-            $table->timestamps();
-
-            $table->unique(['company_id', 'slug']);
-        });
-
-        Schema::create('helpdesk_teams', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->string('name', 120);
-            $table->string('slug', 140);
-            $table->string('color', 30)->default('indigo');
-            $table->text('description')->nullable();
-            $table->timestamp('archived_at')->nullable();
-            $table->softDeletes();
-            $table->timestamps();
-
-            $table->unique(['company_id', 'slug']);
-        });
-
-        Schema::create('helpdesk_projects', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->foreignId('team_id')->nullable()->constrained('helpdesk_teams')->nullOnDelete();
-            $table->string('title', 160);
-            $table->string('slug', 180);
-            $table->string('color', 30)->default('blue');
-            $table->text('description')->nullable();
-            $table->timestamp('archived_at')->nullable();
-            $table->softDeletes();
-            $table->timestamps();
-
-            $table->unique(['company_id', 'slug']);
-        });
-    }
-};
diff --git a/Helpdesk/Database/Migrations/2026_06_12_000020_create_helpdesk_tickets_table.php b/Helpdesk/Database/Migrations/2026_06_12_000020_create_helpdesk_tickets_table.php
deleted file mode 100644
index f139a3be..00000000
--- a/Helpdesk/Database/Migrations/2026_06_12_000020_create_helpdesk_tickets_table.php
+++ /dev/null
@@ -1,41 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-return new class extends Migration
-{
-    public function up(): void
-    {
-        Schema::create('helpdesk_tickets', static function (Blueprint $table): void {
-            $table->id();
-            $table->string('reference', 32)->unique();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->foreignId('user_id')->constrained('users')->cascadeOnDelete();
-            $table->foreignId('agent_id')->nullable()->constrained('users')->nullOnDelete();
-            $table->foreignId('status_id')->constrained('helpdesk_statuses')->restrictOnDelete();
-            $table->foreignId('priority_id')->constrained('helpdesk_priorities')->restrictOnDelete();
-            $table->foreignId('category_id')->nullable()->constrained('helpdesk_categories')->nullOnDelete();
-            $table->foreignId('project_id')->nullable()->constrained('helpdesk_projects')->nullOnDelete();
-            $table->foreignId('team_id')->nullable()->constrained('helpdesk_teams')->nullOnDelete();
-            $table->string('subject', 200);
-            $table->longText('body');
-            $table->timestamp('due_at')->nullable();
-            $table->timestamp('completed_at')->nullable();
-            $table->timestamp('last_activity_at')->nullable();
-            $table->timestamp('archived_at')->nullable();
-            $table->softDeletes();
-            $table->timestamps();
-
-            $table->index(['company_id', 'project_id']);
-            $table->index(['team_id', 'status_id']);
-            $table->index(['status_id', 'priority_id']);
-            $table->index(['agent_id', 'completed_at']);
-            $table->index(['user_id', 'created_at']);
-            $table->index('last_activity_at');
-        });
-    }
-};
diff --git a/Helpdesk/Database/Migrations/2026_06_12_000030_create_helpdesk_git_and_workflow_tables.php b/Helpdesk/Database/Migrations/2026_06_12_000030_create_helpdesk_git_and_workflow_tables.php
deleted file mode 100644
index 25446f2d..00000000
--- a/Helpdesk/Database/Migrations/2026_06_12_000030_create_helpdesk_git_and_workflow_tables.php
+++ /dev/null
@@ -1,78 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-return new class extends Migration
-{
-    public function up(): void
-    {
-        Schema::create('helpdesk_git_repositories', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->foreignId('project_id')->nullable()->constrained('helpdesk_projects')->nullOnDelete();
-            $table->string('name', 160);
-            $table->string('provider', 40)->default('git');
-            $table->string('remote_url', 500);
-            $table->string('default_branch', 120)->default('main');
-            $table->string('webhook_secret', 120)->nullable();
-            $table->boolean('is_active')->default(true);
-            $table->timestamps();
-
-            $table->index(['company_id', 'project_id']);
-            $table->index(['provider', 'is_active']);
-        });
-
-        Schema::create('helpdesk_git_commits', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('repository_id')->constrained('helpdesk_git_repositories')->cascadeOnDelete();
-            $table->foreignId('ticket_id')->nullable()->constrained('helpdesk_tickets')->nullOnDelete();
-            $table->string('hash', 80);
-            $table->string('short_hash', 16);
-            $table->string('branch', 120)->nullable();
-            $table->string('author_name', 160)->nullable();
-            $table->string('author_email', 190)->nullable();
-            $table->text('message');
-            $table->string('url', 500)->nullable();
-            $table->timestamp('committed_at')->nullable();
-            $table->timestamps();
-
-            $table->unique(['repository_id', 'hash']);
-            $table->index(['ticket_id', 'committed_at']);
-        });
-
-        Schema::create('helpdesk_workflow_templates', static function (Blueprint $table): void {
-            $table->id();
-            $table->string('name', 160);
-            $table->string('event', 80);
-            $table->string('subject', 220);
-            $table->longText('html_body');
-            $table->longText('text_body')->nullable();
-            $table->string('to_role', 40)->default('requester');
-            $table->string('cc', 500)->nullable();
-            $table->string('bcc', 500)->nullable();
-            $table->boolean('is_active')->default(true);
-            $table->timestamps();
-
-            $table->index(['event', 'is_active']);
-        });
-
-        Schema::create('helpdesk_workflow_logs', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('template_id')->nullable()->constrained('helpdesk_workflow_templates')->nullOnDelete();
-            $table->foreignId('ticket_id')->nullable()->constrained('helpdesk_tickets')->nullOnDelete();
-            $table->string('event', 80);
-            $table->string('recipient', 190)->nullable();
-            $table->string('subject', 220)->nullable();
-            $table->string('status', 40)->default('pending');
-            $table->text('error')->nullable();
-            $table->timestamps();
-
-            $table->index(['ticket_id', 'event']);
-            $table->index(['status', 'created_at']);
-        });
-    }
-};
diff --git a/Helpdesk/Database/Migrations/2026_06_12_000040_create_helpdesk_comments_and_attachments_tables.php b/Helpdesk/Database/Migrations/2026_06_12_000040_create_helpdesk_comments_and_attachments_tables.php
deleted file mode 100644
index 14ef7892..00000000
--- a/Helpdesk/Database/Migrations/2026_06_12_000040_create_helpdesk_comments_and_attachments_tables.php
+++ /dev/null
@@ -1,40 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-return new class extends Migration
-{
-    public function up(): void
-    {
-        Schema::create('helpdesk_comments', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('ticket_id')->constrained('helpdesk_tickets')->cascadeOnDelete();
-            $table->foreignId('parent_id')->nullable()->constrained('helpdesk_comments')->cascadeOnDelete();
-            $table->foreignId('user_id')->nullable()->constrained('users')->nullOnDelete();
-            $table->longText('body');
-            $table->boolean('is_internal')->default(false);
-            $table->timestamps();
-
-            $table->index(['ticket_id', 'parent_id', 'created_at']);
-        });
-
-        Schema::create('helpdesk_attachments', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('ticket_id')->constrained('helpdesk_tickets')->cascadeOnDelete();
-            $table->foreignId('comment_id')->nullable()->constrained('helpdesk_comments')->cascadeOnDelete();
-            $table->foreignId('user_id')->nullable()->constrained('users')->nullOnDelete();
-            $table->string('disk', 80);
-            $table->string('path', 500);
-            $table->string('original_name', 255);
-            $table->string('mime_type', 160)->nullable();
-            $table->unsignedBigInteger('size')->default(0);
-            $table->timestamps();
-
-            $table->index(['ticket_id', 'comment_id', 'created_at']);
-        });
-    }
-};
diff --git a/Helpdesk/Database/Migrations/2026_06_12_000050_create_helpdesk_category_user_table.php b/Helpdesk/Database/Migrations/2026_06_12_000050_create_helpdesk_category_user_table.php
deleted file mode 100644
index e95e1def..00000000
--- a/Helpdesk/Database/Migrations/2026_06_12_000050_create_helpdesk_category_user_table.php
+++ /dev/null
@@ -1,21 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-return new class extends Migration
-{
-    public function up(): void
-    {
-        Schema::create('helpdesk_category_user', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('category_id')->constrained('helpdesk_categories')->cascadeOnDelete();
-            $table->foreignId('user_id')->constrained('users')->cascadeOnDelete();
-            $table->timestamps();
-            $table->unique(['category_id', 'user_id']);
-        });
-    }
-};
diff --git a/Helpdesk/Database/Migrations/2026_06_12_130000_create_helpdesk_kanban_boards_table.php b/Helpdesk/Database/Migrations/2026_06_12_130000_create_helpdesk_kanban_boards_table.php
deleted file mode 100644
index 974dd989..00000000
--- a/Helpdesk/Database/Migrations/2026_06_12_130000_create_helpdesk_kanban_boards_table.php
+++ /dev/null
@@ -1,39 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-return new class extends Migration
-{
-    /**
-     * Run the migrations.
-     */
-    public function up(): void
-    {
-        if (! Schema::hasTable('helpdesk_kanban_boards')) {
-            Schema::create('helpdesk_kanban_boards', function (Blueprint $table): void {
-                $table->id();
-                $table->string('name');
-                $table->string('slug')->unique();
-                $table->text('description')->nullable();
-                $table->boolean('is_default')->default(false);
-                $table->unsignedInteger('sort_order')->default(0);
-                $table->timestamps();
-                $table->softDeletes();
-
-                $table->index(['is_default', 'sort_order']);
-            });
-        }
-    }
-
-    /**
-     * Reverse the migrations.
-     */
-    public function down(): void
-    {
-        Schema::dropIfExists('helpdesk_kanban_boards');
-    }
-};
diff --git a/Helpdesk/Database/Migrations/2026_06_12_130010_create_helpdesk_kanban_board_statuses_table.php b/Helpdesk/Database/Migrations/2026_06_12_130010_create_helpdesk_kanban_board_statuses_table.php
deleted file mode 100644
index 4146c1c6..00000000
--- a/Helpdesk/Database/Migrations/2026_06_12_130010_create_helpdesk_kanban_board_statuses_table.php
+++ /dev/null
@@ -1,31 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-return new class extends Migration
-{
-    public function up(): void
-    {
-        if (! Schema::hasTable('helpdesk_kanban_board_statuses')) {
-            Schema::create('helpdesk_kanban_board_statuses', function (Blueprint $table): void {
-                $table->id();
-                $table->foreignId('board_id')->constrained('helpdesk_kanban_boards')->cascadeOnDelete();
-                $table->foreignId('status_id')->constrained('helpdesk_statuses')->cascadeOnDelete();
-                $table->unsignedInteger('sort_order')->default(0);
-                $table->timestamps();
-
-                $table->unique(['board_id', 'status_id']);
-                $table->index(['board_id', 'sort_order']);
-            });
-        }
-    }
-
-    public function down(): void
-    {
-        Schema::dropIfExists('helpdesk_kanban_board_statuses');
-    }
-};
diff --git a/Helpdesk/Database/Migrations/2026_06_15_000100_add_redmineup_inspired_helpdesk_features.php b/Helpdesk/Database/Migrations/2026_06_15_000100_add_redmineup_inspired_helpdesk_features.php
deleted file mode 100644
index c563f29a..00000000
--- a/Helpdesk/Database/Migrations/2026_06_15_000100_add_redmineup_inspired_helpdesk_features.php
+++ /dev/null
@@ -1,208 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-return new class extends Migration
-{
-    public function up(): void
-    {
-        Schema::create('helpdesk_products', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->string('name', 160);
-            $table->string('slug', 180);
-            $table->string('type', 60)->default('service');
-            $table->string('version', 80)->nullable();
-            $table->string('release_channel', 80)->nullable();
-            $table->text('description')->nullable();
-            $table->boolean('is_active')->default(true);
-            $table->timestamps();
-            $table->unique(['company_id', 'slug']);
-        });
-
-
-        Schema::create('helpdesk_sla_policies', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->foreignId('priority_id')->nullable()->constrained('helpdesk_priorities')->nullOnDelete();
-            $table->foreignId('category_id')->nullable()->constrained('helpdesk_categories')->nullOnDelete();
-            $table->string('name', 160);
-            $table->string('slug', 180);
-            $table->unsignedInteger('first_response_minutes')->default(240);
-            $table->unsignedInteger('resolution_minutes')->default(2880);
-            $table->boolean('business_hours_only')->default(false);
-            $table->boolean('is_default')->default(false);
-            $table->boolean('is_active')->default(true);
-            $table->timestamps();
-            $table->unique(['company_id', 'slug']);
-            $table->index(['priority_id', 'category_id', 'is_active']);
-        });
-
-        Schema::table('helpdesk_tickets', static function (Blueprint $table): void {
-            if (! Schema::hasColumn('helpdesk_tickets', 'sla_policy_id')) {
-                $table->foreignId('sla_policy_id')->nullable()->after('team_id')->constrained('helpdesk_sla_policies')->nullOnDelete();
-            }
-            if (! Schema::hasColumn('helpdesk_tickets', 'product_id')) {
-                $table->foreignId('product_id')->nullable()->after('project_id')->constrained('helpdesk_products')->nullOnDelete();
-            }
-            if (! Schema::hasColumn('helpdesk_tickets', 'first_response_at')) {
-                $table->timestamp('first_response_at')->nullable()->after('due_at');
-            }
-            if (! Schema::hasColumn('helpdesk_tickets', 'sla_first_response_due_at')) {
-                $table->timestamp('sla_first_response_due_at')->nullable()->after('first_response_at');
-            }
-            if (! Schema::hasColumn('helpdesk_tickets', 'sla_resolution_due_at')) {
-                $table->timestamp('sla_resolution_due_at')->nullable()->after('sla_first_response_due_at');
-            }
-            if (! Schema::hasColumn('helpdesk_tickets', 'sla_first_response_breached_at')) {
-                $table->timestamp('sla_first_response_breached_at')->nullable()->after('sla_resolution_due_at');
-            }
-            if (! Schema::hasColumn('helpdesk_tickets', 'sla_resolution_breached_at')) {
-                $table->timestamp('sla_resolution_breached_at')->nullable()->after('sla_first_response_breached_at');
-            }
-            if (! Schema::hasColumn('helpdesk_tickets', 'public_replies_count')) {
-                $table->unsignedInteger('public_replies_count')->default(0)->after('sla_resolution_breached_at');
-            }
-            if (! Schema::hasColumn('helpdesk_tickets', 'time_spent_minutes')) {
-                $table->unsignedInteger('time_spent_minutes')->default(0)->after('public_replies_count');
-            }
-
-            $table->index(['sla_policy_id', 'sla_resolution_due_at'], 'helpdesk_tickets_sla_policy_due_idx');
-            $table->index(['product_id', 'completed_at'], 'helpdesk_tickets_product_closed_idx');
-        });
-
-        Schema::table('helpdesk_workflow_logs', static function (Blueprint $table): void {
-            if (! Schema::hasColumn('helpdesk_workflow_logs', 'tracking_token')) {
-                $table->string('tracking_token', 64)->nullable()->unique()->after('status');
-            }
-            if (! Schema::hasColumn('helpdesk_workflow_logs', 'first_opened_at')) {
-                $table->timestamp('first_opened_at')->nullable()->after('tracking_token');
-            }
-            if (! Schema::hasColumn('helpdesk_workflow_logs', 'last_opened_at')) {
-                $table->timestamp('last_opened_at')->nullable()->after('first_opened_at');
-            }
-            if (! Schema::hasColumn('helpdesk_workflow_logs', 'opened_count')) {
-                $table->unsignedInteger('opened_count')->default(0)->after('last_opened_at');
-            }
-        });
-
-        Schema::create('helpdesk_canned_responses', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->foreignId('category_id')->nullable()->constrained('helpdesk_categories')->nullOnDelete();
-            $table->foreignId('team_id')->nullable()->constrained('helpdesk_teams')->nullOnDelete();
-            $table->string('name', 160);
-            $table->string('slug', 180);
-            $table->string('visibility', 40)->default('agents');
-            $table->string('subject', 220)->nullable();
-            $table->longText('body');
-            $table->boolean('is_active')->default(true);
-            $table->unsignedInteger('sort_order')->default(0);
-            $table->timestamps();
-            $table->unique(['company_id', 'slug']);
-            $table->index(['category_id', 'team_id', 'is_active']);
-        });
-
-
-
-        Schema::create('helpdesk_automation_rules', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->string('name', 160);
-            $table->string('slug', 180);
-            $table->string('match_sender', 190)->nullable();
-            $table->string('match_subject', 220)->nullable();
-            $table->string('match_mailbox', 190)->nullable();
-            $table->foreignId('match_category_id')->nullable()->constrained('helpdesk_categories')->nullOnDelete();
-            $table->foreignId('set_priority_id')->nullable()->constrained('helpdesk_priorities')->nullOnDelete();
-            $table->foreignId('set_category_id')->nullable()->constrained('helpdesk_categories')->nullOnDelete();
-            $table->foreignId('set_team_id')->nullable()->constrained('helpdesk_teams')->nullOnDelete();
-            $table->foreignId('set_project_id')->nullable()->constrained('helpdesk_projects')->nullOnDelete();
-            $table->foreignId('set_status_id')->nullable()->constrained('helpdesk_statuses')->nullOnDelete();
-            $table->foreignId('set_agent_id')->nullable()->constrained('users')->nullOnDelete();
-            $table->boolean('is_active')->default(true);
-            $table->unsignedInteger('sort_order')->default(0);
-            $table->timestamps();
-            $table->unique(['company_id', 'slug']);
-            $table->index(['is_active', 'sort_order']);
-        });
-
-        Schema::create('helpdesk_ticket_sla_events', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('ticket_id')->constrained('helpdesk_tickets')->cascadeOnDelete();
-            $table->foreignId('sla_policy_id')->nullable()->constrained('helpdesk_sla_policies')->nullOnDelete();
-            $table->string('event', 80);
-            $table->timestamp('due_at')->nullable();
-            $table->timestamp('occurred_at')->nullable();
-            $table->boolean('breached')->default(false);
-            $table->json('meta')->nullable();
-            $table->timestamps();
-            $table->index(['ticket_id', 'event']);
-            $table->index(['breached', 'due_at']);
-        });
-
-        Schema::create('helpdesk_ticket_ratings', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('ticket_id')->constrained('helpdesk_tickets')->cascadeOnDelete();
-            $table->foreignId('agent_id')->nullable()->constrained('users')->nullOnDelete();
-            $table->foreignId('team_id')->nullable()->constrained('helpdesk_teams')->nullOnDelete();
-            $table->foreignId('category_id')->nullable()->constrained('helpdesk_categories')->nullOnDelete();
-            $table->unsignedTinyInteger('rating');
-            $table->string('token', 80)->unique();
-            $table->text('comment')->nullable();
-            $table->timestamp('rated_at')->nullable();
-            $table->timestamps();
-            $table->index(['agent_id', 'rating']);
-            $table->index(['team_id', 'category_id']);
-        });
-
-        Schema::create('helpdesk_tags', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->string('name', 80);
-            $table->string('slug', 100);
-            $table->string('color', 30)->default('zinc');
-            $table->timestamps();
-            $table->unique(['company_id', 'slug']);
-        });
-
-        Schema::create('helpdesk_ticket_tag', static function (Blueprint $table): void {
-            $table->foreignId('ticket_id')->constrained('helpdesk_tickets')->cascadeOnDelete();
-            $table->foreignId('tag_id')->constrained('helpdesk_tags')->cascadeOnDelete();
-            $table->primary(['ticket_id', 'tag_id']);
-        });
-
-        Schema::create('helpdesk_checklist_templates', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('company_id')->nullable()->constrained('companies')->nullOnDelete();
-            $table->foreignId('category_id')->nullable()->constrained('helpdesk_categories')->nullOnDelete();
-            $table->foreignId('project_id')->nullable()->constrained('helpdesk_projects')->nullOnDelete();
-            $table->string('name', 160);
-            $table->string('slug', 180);
-            $table->json('items');
-            $table->boolean('is_active')->default(true);
-            $table->timestamps();
-            $table->unique(['company_id', 'slug']);
-            $table->index(['category_id', 'project_id', 'is_active']);
-        });
-
-        Schema::create('helpdesk_checklist_items', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('ticket_id')->constrained('helpdesk_tickets')->cascadeOnDelete();
-            $table->foreignId('template_id')->nullable()->constrained('helpdesk_checklist_templates')->nullOnDelete();
-            $table->string('title', 220);
-            $table->text('description')->nullable();
-            $table->boolean('is_completed')->default(false);
-            $table->foreignId('completed_by')->nullable()->constrained('users')->nullOnDelete();
-            $table->timestamp('completed_at')->nullable();
-            $table->unsignedInteger('sort_order')->default(0);
-            $table->timestamps();
-            $table->index(['ticket_id', 'is_completed']);
-        });
-
-    }
-};
diff --git a/Helpdesk/Database/Migrations/2026_06_15_000200_add_helpdesk_git_webhook_ingestion.php b/Helpdesk/Database/Migrations/2026_06_15_000200_add_helpdesk_git_webhook_ingestion.php
deleted file mode 100644
index 49c06d9b..00000000
--- a/Helpdesk/Database/Migrations/2026_06_15_000200_add_helpdesk_git_webhook_ingestion.php
+++ /dev/null
@@ -1,39 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-return new class extends Migration
-{
-    /**
-     * Add auditable Git webhook ingestion support.
-     */
-    public function up(): void
-    {
-        if (Schema::hasTable('helpdesk_git_webhook_logs')) {
-            return;
-        }
-
-        Schema::create('helpdesk_git_webhook_logs', static function (Blueprint $table): void {
-            $table->id();
-            $table->foreignId('repository_id')->constrained('helpdesk_git_repositories')->cascadeOnDelete();
-            $table->string('provider', 40);
-            $table->string('delivery_id', 190)->nullable();
-            $table->string('event', 120)->nullable();
-            $table->string('status', 40)->default('accepted');
-            $table->string('message', 500)->nullable();
-            $table->unsignedInteger('commit_count')->default(0);
-            $table->unsignedInteger('linked_count')->default(0);
-            $table->unsignedInteger('ignored_count')->default(0);
-            $table->json('payload')->nullable();
-            $table->timestamp('received_at')->nullable();
-            $table->timestamps();
-
-            $table->index(['repository_id', 'status', 'received_at']);
-            $table->index(['provider', 'event']);
-        });
-    }
-};
diff --git a/Helpdesk/Database/Seeders/.gitkeep b/Helpdesk/Database/Seeders/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Database/Seeders/HelpdeskDatabaseSeeder.php b/Helpdesk/Database/Seeders/HelpdeskDatabaseSeeder.php
deleted file mode 100644
index 3c880c53..00000000
--- a/Helpdesk/Database/Seeders/HelpdeskDatabaseSeeder.php
+++ /dev/null
@@ -1,257 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Database\Seeders;
-
-use Illuminate\Database\Seeder;
-use Illuminate\Support\Facades\DB;
-use Illuminate\Support\Str;
-use Modules\Helpdesk\Models\CannedResponse;
-use Modules\Helpdesk\Models\Category;
-use Modules\Helpdesk\Models\ChecklistTemplate;
-use Modules\Helpdesk\Models\KanbanBoard;
-use Modules\Helpdesk\Models\Priority;
-use Modules\Helpdesk\Models\Product;
-use Modules\Helpdesk\Models\Project;
-use Modules\Helpdesk\Models\SlaPolicy;
-use Modules\Helpdesk\Models\Status;
-use Modules\Helpdesk\Models\Tag;
-use Modules\Helpdesk\Models\Team;
-use Modules\Helpdesk\Models\WorkflowTemplate;
-
-final class HelpdeskDatabaseSeeder extends Seeder
-{
-    /**
-     * Seed the Helpdesk module lookup data and default workflow templates.
-     *
-     * @return void
-     */
-    public function run(): void
-    {
-        $this->seedStatuses();
-        $this->seedPriorities();
-        $this->seedCategories();
-        $this->seedTeamsAndProjects();
-        $this->seedKanbanBoards();
-        $this->seedWorkflowTemplates();
-        $this->seedRedmineInspiredDefaults();
-    }
-
-    /**
-     * Seed ticket workflow statuses.
-     *
-     * @return void
-     */
-    private function seedStatuses(): void
-    {
-        foreach ([
-            ['name' => 'New', 'slug' => 'new', 'color' => 'sky', 'sort_order' => 5, 'is_closed' => false],
-            ['name' => 'Open', 'slug' => 'open', 'color' => 'blue', 'sort_order' => 10, 'is_closed' => false],
-            ['name' => 'In Progress', 'slug' => 'in-progress', 'color' => 'amber', 'sort_order' => 20, 'is_closed' => false],
-            ['name' => 'Stalled', 'slug' => 'stalled', 'color' => 'rose', 'sort_order' => 30, 'is_closed' => false],
-            ['name' => 'On-Hold', 'slug' => 'on-hold', 'color' => 'violet', 'sort_order' => 40, 'is_closed' => false],
-            ['name' => 'Closed', 'slug' => 'closed', 'color' => 'emerald', 'sort_order' => 90, 'is_closed' => true],
-        ] as $row) {
-            Status::query()->updateOrCreate(['slug' => $row['slug']], $row);
-        }
-    }
-
-    /**
-     * Seed ticket priorities.
-     *
-     * @return void
-     */
-    private function seedPriorities(): void
-    {
-        foreach ([
-            ['name' => 'High', 'slug' => 'high', 'color' => 'red', 'sort_order' => 10],
-            ['name' => 'Medium', 'slug' => 'medium', 'color' => 'amber', 'sort_order' => 20],
-            ['name' => 'Low', 'slug' => 'low', 'color' => 'emerald', 'sort_order' => 30],
-        ] as $row) {
-            Priority::query()->updateOrCreate(['slug' => $row['slug']], $row);
-        }
-    }
-
-    /**
-     * Seed ticket categories.
-     *
-     * @return void
-     */
-    private function seedCategories(): void
-    {
-        foreach ([
-            ['name' => 'Development', 'color' => 'indigo', 'description' => 'Software changes, enhancements and development work.'],
-            ['name' => 'Systems Deployment', 'color' => 'cyan', 'description' => 'Deployment, release, infrastructure and environment requests.'],
-            ['name' => 'Concepts', 'color' => 'purple', 'description' => 'Ideas, concepts, design discussion and future improvements.'],
-            ['name' => 'Bug', 'color' => 'rose', 'description' => 'Defects, regressions and incorrect behaviour.'],
-        ] as $row) {
-            Category::query()->updateOrCreate(
-                ['company_id' => null, 'slug' => Str::slug($row['name'])],
-                $row + ['company_id' => null, 'slug' => Str::slug($row['name'])]
-            );
-        }
-    }
-
-    /**
-     * Seed the default support team and a default project.
-     *
-     * @return void
-     */
-    private function seedTeamsAndProjects(): void
-    {
-        $team = Team::query()->updateOrCreate(
-            ['company_id' => null, 'slug' => 'support'],
-            [
-                'company_id' => null,
-                'name' => 'Support',
-                'slug' => 'support',
-                'color' => 'blue',
-                'description' => 'Default support team for triage, ownership and ticket routing.',
-            ]
-        );
-
-        Project::query()->updateOrCreate(
-            ['company_id' => null, 'slug' => 'support-desk'],
-            [
-                'company_id' => null,
-                'team_id' => $team->id,
-                'title' => 'Support Desk',
-                'slug' => 'support-desk',
-                'color' => 'indigo',
-                'description' => 'Default project for operational helpdesk tickets.',
-            ]
-        );
-    }
-
-    /**
-     * Seed the default configurable Kanban board.
-     *
-     * @return void
-     */
-    private function seedKanbanBoards(): void
-    {
-        KanbanBoard::query()->where('is_default', true)->update(['is_default' => false]);
-
-        $board = KanbanBoard::query()->updateOrCreate(
-            ['slug' => 'standard-support'],
-            [
-                'name' => 'Standard Support',
-                'slug' => 'standard-support',
-                'description' => 'Default Helpdesk workflow board covering new work through closure.',
-                'is_default' => true,
-                'sort_order' => 1,
-            ]
-        );
-
-        $statuses = Status::query()
-            ->whereIn('slug', ['new', 'open', 'in-progress', 'stalled', 'on-hold', 'closed'])
-            ->orderBy('sort_order')
-            ->get();
-
-        $sync = [];
-
-        foreach ($statuses as $index => $status) {
-            $sync[$status->id] = ['sort_order' => ($index + 1) * 10];
-        }
-
-        $board->statuses()->syncWithoutDetaching($sync);
-    }
-
-    /**
-     * Seed default professional workflow email templates.
-     *
-     * @return void
-     */
-    private function seedWorkflowTemplates(): void
-    {
-        foreach ([
-            ['name' => 'Ticket raised requester notice', 'event' => 'ticket.created', 'subject' => 'Ticket {{ ticket.reference }} has been raised', 'html_body' => '<p>Hello {{ requester.name }},</p><p>Your ticket <strong>{{ ticket.reference }}</strong> has been raised successfully.</p><p><strong>Subject:</strong> {{ ticket.subject }}</p><p><strong>Priority:</strong> {{ ticket.priority }}</p>', 'to_role' => 'requester'],
-            ['name' => 'Ticket updated requester notice', 'event' => 'ticket.updated', 'subject' => 'Ticket {{ ticket.reference }} has been updated', 'html_body' => '<p>Hello {{ requester.name }},</p><p>Your ticket <strong>{{ ticket.reference }}</strong> has been updated.</p><p><strong>Status:</strong> {{ ticket.status }}</p><p><strong>Priority:</strong> {{ ticket.priority }}</p>', 'to_role' => 'requester'],
-            ['name' => 'Ticket response requester notice', 'event' => 'ticket.commented', 'subject' => 'New response on ticket {{ ticket.reference }}', 'html_body' => '<p>Hello {{ requester.name }},</p><p>A new response has been added to <strong>{{ ticket.reference }}</strong>.</p><p><strong>Subject:</strong> {{ ticket.subject }}</p>', 'to_role' => 'requester'],
-            ['name' => 'Ticket closed requester notice', 'event' => 'ticket.closed', 'subject' => 'Ticket {{ ticket.reference }} has been closed', 'html_body' => '<p>Hello {{ requester.name }},</p><p>Your ticket <strong>{{ ticket.reference }}</strong> has been closed.</p><p>Thank you for using the support desk.</p>', 'to_role' => 'requester'],
-        ] as $template) {
-            WorkflowTemplate::query()->updateOrCreate(
-                ['name' => $template['name'], 'event' => $template['event']],
-                $template + ['text_body' => null, 'cc' => null, 'bcc' => null, 'is_active' => true]
-            );
-        }
-    }
-
-    /**
-     * Seed RedmineUP-inspired professional helpdesk defaults.
-     */
-    private function seedRedmineInspiredDefaults(): void
-    {
-        $medium = Priority::query()->where('slug', 'medium')->first();
-        $bug = Category::query()->where('slug', 'bug')->first();
-
-        SlaPolicy::query()->updateOrCreate(
-            ['company_id' => null, 'slug' => 'standard-support-sla'],
-            [
-                'company_id' => null,
-                'priority_id' => $medium?->id,
-                'category_id' => null,
-                'name' => 'Standard Support SLA',
-                'slug' => 'standard-support-sla',
-                'first_response_minutes' => 240,
-                'resolution_minutes' => 2880,
-                'business_hours_only' => false,
-                'is_default' => true,
-                'is_active' => true,
-            ]
-        );
-
-        CannedResponse::query()->updateOrCreate(
-            ['company_id' => null, 'slug' => 'professional-acknowledgement'],
-            [
-                'company_id' => null,
-                'category_id' => null,
-                'team_id' => null,
-                'name' => 'Professional acknowledgement',
-                'slug' => 'professional-acknowledgement',
-                'visibility' => 'agents',
-                'subject' => null,
-                'body' => '<p>Hello {{ requester.name }},</p><p>Thank you for the update on {{ ticket.reference }}. I am reviewing this now and will come back with the next action shortly.</p><p>Regards,<br>{{ agent.name }}</p>',
-                'is_active' => true,
-                'sort_order' => 10,
-            ]
-        );
-
-        ChecklistTemplate::query()->updateOrCreate(
-            ['company_id' => null, 'slug' => 'bug-triage-checklist'],
-            [
-                'company_id' => null,
-                'category_id' => $bug?->id,
-                'project_id' => null,
-                'name' => 'Bug triage checklist',
-                'slug' => 'bug-triage-checklist',
-                'items' => ['Confirm reproduction steps', 'Check recent deployment/build', 'Identify affected tenant/company', 'Record fix or workaround'],
-                'is_active' => true,
-            ]
-        );
-
-        foreach ([
-            ['name' => 'Escalated', 'slug' => 'escalated', 'color' => 'red'],
-            ['name' => 'Waiting on customer', 'slug' => 'waiting-on-customer', 'color' => 'amber'],
-        ] as $tag) {
-            Tag::query()->updateOrCreate(['company_id' => null, 'slug' => $tag['slug']], $tag + ['company_id' => null]);
-        }
-
-        Product::query()->updateOrCreate(
-            ['company_id' => null, 'slug' => 'wms-platform'],
-            [
-                'company_id' => null,
-                'name' => 'WMS Platform',
-                'slug' => 'wms-platform',
-                'type' => 'service',
-                'version' => null,
-                'release_channel' => 'core',
-                'description' => 'Default service record for WMS platform support tickets.',
-                'is_active' => true,
-            ]
-        );
-    }
-
-}
-
diff --git a/Helpdesk/Database/factories/.gitkeep b/Helpdesk/Database/factories/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Docs/GIT_WEBHOOK_TRACKING.md b/Helpdesk/Docs/GIT_WEBHOOK_TRACKING.md
deleted file mode 100644
index 7e306245..00000000
--- a/Helpdesk/Docs/GIT_WEBHOOK_TRACKING.md
+++ /dev/null
@@ -1,122 +0,0 @@
-# Helpdesk Git Webhook Tracking
-
-The Helpdesk module can ingest signed Git push webhooks and automatically link commits to tickets when commit messages, branch names, or commit URLs contain a ticket reference such as `HD-2026-00012`.
-
-## 1. Register the repository
-
-Open the Helpdesk settings page:
-
-```text
-/helpdesk/settings
-```
-
-In the **Git** section, create a repository with:
-
-| Field | Value |
-| --- | --- |
-| Provider | `github`, `gitlab`, or `git` |
-| Remote URL | Your repository remote URL |
-| Default branch | Usually `develop` or `main` |
-| Webhook secret | A strong random secret, for example `openssl rand -hex 32` |
-
-After saving, the repository table shows the webhook endpoint:
-
-```text
-/api/helpdesk/git/webhook/{repository_id}
-```
-
-## 2. Ticket reference convention
-
-Use the Helpdesk ticket reference in branch names and commit messages:
-
-```bash
-git checkout -b feature/HD-2026-00012-canned-responses
-git commit -m "HD-2026-00012 Add canned response macro rendering"
-```
-
-The parser recognises this format:
-
-```text
-HD-YYYY-00000
-```
-
-The first matching reference is linked to the stored commit when the ticket exists and matches the repository company/project scope.
-
-## 3. GitHub setup
-
-In GitHub, open the repository settings and add a webhook:
-
-| GitHub field | Value |
-| --- | --- |
-| Payload URL | `https://your-app.test/api/helpdesk/git/webhook/{repository_id}` |
-| Content type | `application/json` |
-| Secret | Same value stored in Helpdesk |
-| Events | Push events |
-
-The module validates `X-Hub-Signature-256` using HMAC SHA-256 and rejects unsigned or invalid requests.
-
-## 4. GitLab setup
-
-In GitLab, open **Settings > Webhooks** and add:
-
-| GitLab field | Value |
-| --- | --- |
-| URL | `https://your-app.test/api/helpdesk/git/webhook/{repository_id}` |
-| Secret token | Same value stored in Helpdesk |
-| Trigger | Push events |
-
-The module validates `X-Gitlab-Token` and rejects invalid requests.
-
-## 5. Generic Git provider setup
-
-For a simple internal provider, send a JSON push payload to the same endpoint with:
-
-```http
-X-Helpdesk-Token: your-secret
-X-Helpdesk-Event: push
-```
-
-The payload should include:
-
-```json
-{
-  "ref": "refs/heads/develop",
-  "commits": [
-    {
-      "id": "full-commit-hash",
-      "message": "HD-2026-00012 Fix ticket workflow",
-      "url": "https://example.test/commit/full-commit-hash",
-      "timestamp": "2026-06-15T10:00:00+00:00",
-      "author": {
-        "name": "Support Agent",
-        "email": "agent@example.com"
-      }
-    }
-  ]
-}
-```
-
-## 6. Audit trail
-
-Every accepted, ignored, or rejected webhook delivery is recorded in:
-
-```text
-helpdesk_git_webhook_logs
-```
-
-Stored data includes provider, event, delivery id, status, message, commit count, linked count, ignored count, payload, and received timestamp.
-
-## 7. Verification commands
-
-Run the focused feature test after installing the updated module:
-
-```bash
-php artisan test Modules/Helpdesk/Tests/Feature/GitWebhookIngestionTest.php
-```
-
-Then run the full Helpdesk test set:
-
-```bash
-php artisan test Modules/Helpdesk/Tests/Feature Modules/Helpdesk/Tests/Unit
-php artisan dusk Modules/Helpdesk/Tests/Browser
-```
diff --git a/Helpdesk/Docs/INSTALL.md b/Helpdesk/Docs/INSTALL.md
deleted file mode 100644
index c799944e..00000000
--- a/Helpdesk/Docs/INSTALL.md
+++ /dev/null
@@ -1,99 +0,0 @@
-# Helpdesk Module Install
-
-## 1. Copy the module
-
-Copy `Modules/Helpdesk` into your Laravel 13 project.
-
-## 2. Register the provider
-
-If your module loader reads `module.json`, no manual provider entry is needed. Otherwise add this provider to `bootstrap/providers.php`:
-
-```php
-Modules\Helpdesk\Providers\HelpdeskServiceProvider::class,
-```
-
-## 3. Add the helpdesk disk
-
-Add this to `config/filesystems.php` disks:
-
-```php
-'helpdesk' => [
-    'driver' => 'local',
-    'root' => storage_path('app/public/helpdesk'),
-    'url' => env('APP_URL') . '/storage/helpdesk',
-    'visibility' => 'public',
-],
-```
-
-Then run:
-
-```bash
-php artisan storage:link
-```
-
-## 4. Add relations to `App\Models\User`
-
-```php
-use Modules\Helpdesk\Concerns\HasHelpdeskTickets;
-
-class User extends Authenticatable
-{
-    use HasHelpdeskTickets;
-}
-```
-
-Add casts if you want strict booleans:
-
-```php
-protected function casts(): array
-{
-    return [
-        'email_verified_at' => 'datetime',
-        'password' => 'hashed',
-        'helpdesk_agent' => 'boolean',
-        'helpdesk_admin' => 'boolean',
-    ];
-}
-```
-
-## 5. Run migrations and seeders
-
-```bash
-php artisan migrate
-php artisan db:seed --class="Modules\\Helpdesk\\database\\seeders\\HelpdeskDatabaseSeeder"
-```
-
-## 6. Add dashboard widget
-
-Place this where you want it on your dashboard:
-
-```blade
-@include('helpdesk::dashboard.card')
-```
-
-or directly:
-
-```blade
-<livewire:helpdesk.dashboard-widget />
-```
-
-## 7. Navigation link
-
-```blade
-<flux:navlist.item icon="lifebuoy" :href="route('helpdesk.tickets.index')" :current="request()->routeIs('helpdesk.*')" wire:navigate>
-    Helpdesk
-</flux:navlist.item>
-```
-
-## 8. Tests
-
-```bash
-php artisan test Modules/Helpdesk/tests/Feature
-php artisan dusk Modules/Helpdesk/tests/Browser
-```
-## 9. Git webhook tracking
-
-The module supports signed Git push webhooks for repository commit tracking. Register repositories in `/helpdesk/settings`, copy the generated webhook endpoint from the Git table, and configure GitHub/GitLab push webhooks with the same secret stored on the repository.
-
-See `Docs/GIT_WEBHOOK_TRACKING.md` for provider-specific setup, ticket reference conventions, and verification commands.
-
diff --git a/Helpdesk/Docs/WMS_SUPPORT_MENU_PATCH.md b/Helpdesk/Docs/WMS_SUPPORT_MENU_PATCH.md
deleted file mode 100644
index 4c26b9c4..00000000
--- a/Helpdesk/Docs/WMS_SUPPORT_MENU_PATCH.md
+++ /dev/null
@@ -1,16 +0,0 @@
-# WMS Support Menu Patch
-
-Add this block to the main application sidebar inside `<nav class="wms-sidebar-nav">`, preferably after the Operations group and before Integration & Reporting.
-
-```blade
-@includeIf('helpdesk::partials.sidebar-support-menu')
-```
-
-The partial checks that the Helpdesk module is enabled through `nwidart/laravel-modules` when the Module facade exists, and also checks that the Helpdesk routes are registered before showing links.
-
-After adding the include, run:
-
-```bash
-artisan optimize:clear
-artisan octane:reload
-```
diff --git a/Helpdesk/Helpers/.gitkeep b/Helpdesk/Helpers/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Helpers/Helper.php b/Helpdesk/Helpers/Helper.php
deleted file mode 100644
index d5ac059c..00000000
--- a/Helpdesk/Helpers/Helper.php
+++ /dev/null
@@ -1,13 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-if (! function_exists('helpdesk_module_name')) {
-    /**
-     * Return the Helpdesk module name.
-     */
-    function helpdesk_module_name(): string
-    {
-        return 'Helpdesk';
-    }
-}
diff --git a/Helpdesk/Http/Controllers/.gitkeep b/Helpdesk/Http/Controllers/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Http/Controllers/GitWebhookController.php b/Helpdesk/Http/Controllers/GitWebhookController.php
deleted file mode 100644
index 15971665..00000000
--- a/Helpdesk/Http/Controllers/GitWebhookController.php
+++ /dev/null
@@ -1,106 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Http\Controllers;
-
-use Illuminate\Http\JsonResponse;
-use Illuminate\Http\Request;
-use JsonException;
-use Modules\Helpdesk\Models\GitRepository;
-use Modules\Helpdesk\Services\GitWebhookIngestionService;
-
-final class GitWebhookController
-{
-    /**
-     * Ingest a signed Git provider webhook for a registered Helpdesk repository.
-     */
-    public function __invoke(Request $request, GitRepository $repository, GitWebhookIngestionService $service): JsonResponse
-    {
-        $provider = strtolower((string) ($repository->provider ?: 'git'));
-        $event = $this->eventName($request, $provider);
-        $deliveryId = $this->deliveryId($request, $provider);
-        $rawPayload = $request->getContent();
-
-        if (! $repository->is_active) {
-            $result = ['status' => 'rejected', 'message' => 'Repository is inactive.', 'commit_count' => 0, 'linked_count' => 0, 'ignored_count' => 1];
-            $service->logWebhook($repository, $provider, $deliveryId, $event, $result);
-
-            return response()->json($result, 403);
-        }
-
-        if (! $this->hasValidSignature($request, $repository, $provider, $rawPayload)) {
-            $result = ['status' => 'rejected', 'message' => 'Git webhook signature or token validation failed.', 'commit_count' => 0, 'linked_count' => 0, 'ignored_count' => 1];
-            $service->logWebhook($repository, $provider, $deliveryId, $event, $result);
-
-            return response()->json($result, 403);
-        }
-
-        try {
-            /** @var array<string, mixed> $payload */
-            $payload = json_decode($rawPayload, true, 512, JSON_THROW_ON_ERROR);
-        } catch (JsonException) {
-            $result = ['status' => 'rejected', 'message' => 'Invalid JSON webhook payload.', 'commit_count' => 0, 'linked_count' => 0, 'ignored_count' => 1];
-            $service->logWebhook($repository, $provider, $deliveryId, $event, $result);
-
-            return response()->json($result, 400);
-        }
-
-        $result = $service->ingest($repository, $payload, $provider, $deliveryId, $event);
-
-        return response()->json($result, 202);
-    }
-
-    /**
-     * Validate provider-specific webhook signatures or tokens.
-     */
-    private function hasValidSignature(Request $request, GitRepository $repository, string $provider, string $rawPayload): bool
-    {
-        $secret = trim((string) $repository->webhook_secret);
-
-        if ($secret === '') {
-            return false;
-        }
-
-        return match ($provider) {
-            'github' => $this->hasValidGitHubSignature($request, $secret, $rawPayload),
-            'gitlab' => hash_equals($secret, (string) $request->header('X-Gitlab-Token', '')),
-            default => hash_equals($secret, (string) $request->header('X-Helpdesk-Token', '')),
-        };
-    }
-
-    /**
-     * Validate GitHub's X-Hub-Signature-256 HMAC header.
-     */
-    private function hasValidGitHubSignature(Request $request, string $secret, string $rawPayload): bool
-    {
-        $signature = (string) $request->header('X-Hub-Signature-256', '');
-        $expected = 'sha256='.hash_hmac('sha256', $rawPayload, $secret);
-
-        return hash_equals($expected, $signature);
-    }
-
-    /**
-     * Read the event name from provider-specific headers.
-     */
-    private function eventName(Request $request, string $provider): ?string
-    {
-        return match ($provider) {
-            'github' => $request->header('X-GitHub-Event'),
-            'gitlab' => $request->header('X-Gitlab-Event'),
-            default => $request->header('X-Helpdesk-Event', 'push'),
-        };
-    }
-
-    /**
-     * Read the provider delivery/request id used for idempotent audit tracing.
-     */
-    private function deliveryId(Request $request, string $provider): ?string
-    {
-        return match ($provider) {
-            'github' => $request->header('X-GitHub-Delivery'),
-            'gitlab' => $request->header('X-Gitlab-Event-UUID') ?: $request->header('X-Request-Id'),
-            default => $request->header('X-Helpdesk-Delivery'),
-        };
-    }
-}
diff --git a/Helpdesk/Http/Controllers/HelpdeskController.php b/Helpdesk/Http/Controllers/HelpdeskController.php
deleted file mode 100644
index 8cbefeac..00000000
--- a/Helpdesk/Http/Controllers/HelpdeskController.php
+++ /dev/null
@@ -1,23 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Http\Controllers;
-
-use App\Http\Controllers\Controller;
-use Illuminate\Contracts\View\View;
-use Illuminate\Support\HtmlString;
-
-final class HelpdeskController extends Controller
-{
-    /**
-     * Display the Helpdesk module landing page inside the application shell.
-     */
-    public function __invoke(): View
-    {
-        return view('layouts.app', [
-            'title' => __('Helpdesk'),
-            'slot' => new HtmlString(view('helpdesk::index')->render()),
-        ]);
-    }
-}
diff --git a/Helpdesk/Http/Controllers/TicketStoreController.php b/Helpdesk/Http/Controllers/TicketStoreController.php
deleted file mode 100644
index f7b89abf..00000000
--- a/Helpdesk/Http/Controllers/TicketStoreController.php
+++ /dev/null
@@ -1,64 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Http\Controllers;
-
-use App\Http\Controllers\Controller;
-use Illuminate\Http\RedirectResponse;
-use Illuminate\Http\Request;
-use Illuminate\Support\Facades\Auth;
-use Illuminate\Validation\Rule;
-use Modules\Helpdesk\Services\TicketService;
-
-final class TicketStoreController extends Controller
-{
-    /**
-     * Store a new helpdesk ticket using a normal HTTP form post.
-     *
-     * This avoids the Livewire update endpoint for ticket creation, which prevents
-     * proxy/hash update-route 404s from blocking ticket creation.
-     */
-    public function __invoke(Request $request, TicketService $tickets): RedirectResponse
-    {
-        $maxUploadKilobytes = (int) config('helpdesk.max_upload_kb', 10240);
-        $allowedMimes = (array) config('helpdesk.allowed_mimes', ['jpg', 'jpeg', 'png', 'pdf', 'txt', 'doc', 'docx', 'xls', 'xlsx']);
-
-        $validated = $request->validate([
-            'company_id' => ['nullable', 'integer'],
-            'subject' => ['required', 'string', 'max:200'],
-            'body' => ['required', 'string', 'min:10'],
-            'priority_id' => ['required', 'integer', Rule::exists('helpdesk_priorities', 'id')],
-            'category_id' => ['nullable', 'integer', Rule::exists('helpdesk_categories', 'id')],
-            'project_id' => ['nullable', 'integer', Rule::exists('helpdesk_projects', 'id')],
-            'product_id' => ['nullable', 'integer', Rule::exists('helpdesk_products', 'id')],
-            'team_id' => ['nullable', 'integer', Rule::exists('helpdesk_teams', 'id')],
-            'due_at' => ['nullable', 'date'],
-            'attachments' => ['nullable', 'array'],
-            'attachments.*' => ['file', 'max:'.$maxUploadKilobytes, 'mimes:'.implode(',', $allowedMimes)],
-        ]);
-
-        $user = Auth::user();
-
-        abort_if($user === null, 403);
-
-        $uploadedFiles = $request->file('attachments', []);
-        $uploadedFiles = is_array($uploadedFiles) ? $uploadedFiles : [$uploadedFiles];
-
-        $ticket = $tickets->create($user, [
-            'company_id' => $validated['company_id'] ?? null,
-            'subject' => $validated['subject'],
-            'body' => $validated['body'],
-            'priority_id' => $validated['priority_id'],
-            'category_id' => $validated['category_id'] ?? null,
-            'project_id' => $validated['project_id'] ?? null,
-            'product_id' => $validated['product_id'] ?? null,
-            'team_id' => $validated['team_id'] ?? null,
-            'due_at' => $validated['due_at'] ?? null,
-        ], $uploadedFiles);
-
-        return redirect()
-            ->route('helpdesk.tickets.index')
-            ->with('success', 'Ticket '.$ticket->reference.' has been created.');
-    }
-}
diff --git a/Helpdesk/Http/Controllers/WorkflowOpenController.php b/Helpdesk/Http/Controllers/WorkflowOpenController.php
deleted file mode 100644
index 04ead045..00000000
--- a/Helpdesk/Http/Controllers/WorkflowOpenController.php
+++ /dev/null
@@ -1,29 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Http\Controllers;
-
-use Illuminate\Http\Response;
-use Modules\Helpdesk\Models\WorkflowLog;
-
-final class WorkflowOpenController
-{
-    public function __invoke(string $token): Response
-    {
-        $log = WorkflowLog::query()->where('tracking_token', $token)->first();
-
-        if ($log) {
-            $log->forceFill([
-                'first_opened_at' => $log->first_opened_at ?? now(),
-                'last_opened_at' => now(),
-                'opened_count' => ((int) $log->opened_count) + 1,
-            ])->save();
-        }
-
-        return response(base64_decode('R0lGODlhAQABAPAAAP///wAAACH5BAAAAAAALAAAAAABAAEAAAICRAEAOw=='), 200, [
-            'Content-Type' => 'image/gif',
-            'Cache-Control' => 'no-store, no-cache, must-revalidate, max-age=0',
-        ]);
-    }
-}
diff --git a/Helpdesk/Http/Middleware/.gitkeep b/Helpdesk/Http/Middleware/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Http/Requests/.gitkeep b/Helpdesk/Http/Requests/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Livewire/HelpdeskDashboardWidget.php b/Helpdesk/Livewire/HelpdeskDashboardWidget.php
deleted file mode 100644
index 705b0249..00000000
--- a/Helpdesk/Livewire/HelpdeskDashboardWidget.php
+++ /dev/null
@@ -1,37 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Livewire;
-
-use Illuminate\Contracts\View\View;
-use Illuminate\Support\Facades\Auth;
-use Livewire\Component;
-use Modules\Helpdesk\Models\GitCommit;
-use Modules\Helpdesk\Models\Ticket;
-
-final class HelpdeskDashboardWidget extends Component
-{
-    public function render(): View
-    {
-        $user = Auth::user();
-        $base = Ticket::query()->visibleTo($user);
-        $totalCount = (clone $base)->count();
-        $openCount = (clone $base)->whereNull('completed_at')->count();
-        $closedCount = (clone $base)->whereNotNull('completed_at')->count();
-        $criticalCount = (clone $base)->whereNull('completed_at')->whereHas('priority', static fn ($q) => $q->whereIn('slug', ['critical', 'urgent', 'high']))->count();
-        $closedPercent = $totalCount > 0 ? (int) round(($closedCount / $totalCount) * 100) : 0;
-        $openPercent = $totalCount > 0 ? (int) round(($openCount / $totalCount) * 100) : 0;
-
-        return view('helpdesk::livewire.dashboard-widget', [
-            'totalCount' => $totalCount,
-            'openCount' => $openCount,
-            'closedCount' => $closedCount,
-            'criticalCount' => $criticalCount,
-            'closedPercent' => $closedPercent,
-            'openPercent' => $openPercent,
-            'recentCommits' => GitCommit::query()->with(['repository', 'ticket'])->latest('committed_at')->limit(6)->get(),
-            'recentTickets' => (clone $base)->with(['status', 'priority'])->latest('last_activity_at')->limit(5)->get(),
-        ]);
-    }
-}
diff --git a/Helpdesk/Livewire/KanbanBoard.php b/Helpdesk/Livewire/KanbanBoard.php
deleted file mode 100644
index 30aceb38..00000000
--- a/Helpdesk/Livewire/KanbanBoard.php
+++ /dev/null
@@ -1,95 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Livewire;
-
-use Illuminate\Contracts\View\View;
-use Illuminate\Database\Eloquent\Collection;
-use Illuminate\Support\Facades\Auth;
-use Livewire\Component;
-use Modules\Helpdesk\Models\KanbanBoard as KanbanBoardModel;
-use Modules\Helpdesk\Models\Status;
-use Modules\Helpdesk\Models\Ticket;
-use Modules\Helpdesk\Services\WorkflowNotificationService;
-
-final class KanbanBoard extends Component
-{
-    public ?int $board_id = null;
-
-    public function mount(): void
-    {
-        $this->board_id = KanbanBoardModel::query()
-            ->where('is_default', true)
-            ->orderBy('sort_order')
-            ->value('id') ?: KanbanBoardModel::query()->orderBy('sort_order')->value('id');
-    }
-
-    /**
-     * Move a ticket to another workflow status.
-     */
-    public function moveTicket(int|string $ticketId, int|string $statusId, WorkflowNotificationService $workflow): void
-    {
-        $ticket = Ticket::query()->visibleTo(Auth::user())->findOrFail((int) $ticketId);
-        $status = Status::query()->findOrFail((int) $statusId);
-
-        $this->authorize('update', $ticket);
-
-        $ticket->forceFill([
-            'status_id' => $status->id,
-            'completed_at' => $status->is_closed ? now() : null,
-            'last_activity_at' => now(),
-        ])->save();
-
-        $workflow->dispatch(
-            $ticket->fresh(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team']) ?? $ticket,
-            $status->is_closed ? 'ticket.closed' : 'ticket.updated',
-            Auth::user()
-        );
-
-        session()->flash('success', 'Ticket moved to ' . $status->name . '.');
-    }
-
-    /**
-     * Render the Kanban board.
-     */
-    public function render(): View
-    {
-        $boards = KanbanBoardModel::query()
-            ->with('statuses')
-            ->orderBy('sort_order')
-            ->orderBy('name')
-            ->get();
-
-        $board = $boards->firstWhere('id', $this->board_id) ?? $boards->first();
-        $statuses = $board?->statuses ?? collect();
-
-        if ($statuses->isEmpty()) {
-            $statuses = Status::query()->orderBy('sort_order')->orderBy('name')->get();
-        }
-
-        return view('helpdesk::livewire.kanban-board', [
-            'boards' => $boards,
-            'board' => $board,
-            'statuses' => $statuses,
-            'ticketsByStatus' => $this->ticketsByStatus(),
-        ])->layout('layouts.app');
-    }
-
-    /**
-     * Get visible tickets grouped by status.
-     *
-     * @return array<int, Collection<int, Ticket>>
-     */
-    private function ticketsByStatus(): array
-    {
-        return Ticket::query()
-            ->with(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems'])
-            ->visibleTo(Auth::user())
-            ->latest('last_activity_at')
-            ->limit(300)
-            ->get()
-            ->groupBy('status_id')
-            ->all();
-    }
-}
diff --git a/Helpdesk/Livewire/SettingsManager.php b/Helpdesk/Livewire/SettingsManager.php
deleted file mode 100644
index 278c5352..00000000
--- a/Helpdesk/Livewire/SettingsManager.php
+++ /dev/null
@@ -1,652 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Livewire;
-
-use Illuminate\Contracts\View\View;
-use Illuminate\Support\Facades\DB;
-use Illuminate\Support\Facades\Schema;
-use Illuminate\Support\Str;
-use Livewire\Component;
-use Modules\Helpdesk\Models\AutomationRule;
-use Modules\Helpdesk\Models\CannedResponse;
-use Modules\Helpdesk\Models\ChecklistTemplate;
-use Modules\Helpdesk\Models\Category;
-use Modules\Helpdesk\Models\GitRepository;
-use Modules\Helpdesk\Models\KanbanBoard;
-use Modules\Helpdesk\Models\Priority;
-use Modules\Helpdesk\Models\Product;
-use Modules\Helpdesk\Models\Project;
-use Modules\Helpdesk\Models\Status;
-use Modules\Helpdesk\Models\SlaPolicy;
-use Modules\Helpdesk\Models\Tag;
-use Modules\Helpdesk\Models\Team;
-use Modules\Helpdesk\Models\WorkflowTemplate;
-
-final class SettingsManager extends Component
-{
-    public string $section = 'statuses';
-
-    /** @var array<string, mixed> */
-    public array $statusForm = ['id' => null, 'name' => '', 'slug' => '', 'color' => 'zinc', 'sort_order' => 0, 'is_closed' => false];
-
-    /** @var array<string, mixed> */
-    public array $priorityForm = ['id' => null, 'name' => '', 'slug' => '', 'color' => 'zinc', 'sort_order' => 0];
-
-    /** @var array<string, mixed> */
-    public array $categoryForm = ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'blue', 'description' => ''];
-
-    /** @var array<string, mixed> */
-    public array $teamForm = ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'indigo', 'description' => '', 'archived_at' => null];
-
-    /** @var array<string, mixed> */
-    public array $projectForm = ['id' => null, 'company_id' => null, 'team_id' => null, 'title' => '', 'slug' => '', 'color' => 'blue', 'description' => '', 'archived_at' => null];
-
-    /** @var array<string, mixed> */
-    public array $boardForm = ['id' => null, 'name' => '', 'slug' => '', 'description' => '', 'is_default' => false, 'sort_order' => 0, 'status_ids' => []];
-
-    /** @var array<string, mixed> */
-    public array $repositoryForm = ['id' => null, 'company_id' => null, 'project_id' => null, 'name' => '', 'provider' => 'git', 'remote_url' => '', 'default_branch' => 'main', 'webhook_secret' => ''];
-
-    /** @var array<string, mixed> */
-    public array $cannedForm = ['id' => null, 'company_id' => null, 'category_id' => null, 'team_id' => null, 'name' => '', 'slug' => '', 'visibility' => 'agents', 'subject' => '', 'body' => '', 'is_active' => true, 'sort_order' => 0];
-
-    /** @var array<string, mixed> */
-    public array $slaForm = ['id' => null, 'company_id' => null, 'priority_id' => null, 'category_id' => null, 'name' => '', 'slug' => '', 'first_response_minutes' => 240, 'resolution_minutes' => 2880, 'business_hours_only' => false, 'is_default' => false, 'is_active' => true];
-
-    /** @var array<string, mixed> */
-    public array $automationForm = ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'match_sender' => '', 'match_subject' => '', 'match_mailbox' => '', 'match_category_id' => null, 'set_priority_id' => null, 'set_category_id' => null, 'set_team_id' => null, 'set_project_id' => null, 'set_status_id' => null, 'set_agent_id' => null, 'is_active' => true, 'sort_order' => 0];
-
-    /** @var array<string, mixed> */
-    public array $productForm = ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'type' => 'service', 'version' => '', 'release_channel' => '', 'description' => '', 'is_active' => true];
-
-    /** @var array<string, mixed> */
-    public array $tagForm = ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'zinc'];
-
-    /** @var array<string, mixed> */
-    public array $checklistTemplateForm = ['id' => null, 'company_id' => null, 'category_id' => null, 'project_id' => null, 'name' => '', 'slug' => '', 'items_text' => '', 'is_active' => true];
-
-    /** @var array<string, mixed> */
-    public array $workflowForm = ['id' => null, 'name' => '', 'event' => 'ticket.created', 'subject' => '', 'html_body' => '', 'text_body' => '', 'to_role' => 'requester', 'cc' => '', 'bcc' => '', 'is_active' => true];
-
-    public function mount(): void
-    {
-        $this->statusForm += ['id' => null, 'name' => '', 'slug' => '', 'color' => 'zinc', 'sort_order' => 0, 'is_closed' => false];
-        $this->priorityForm += ['id' => null, 'name' => '', 'slug' => '', 'color' => 'zinc', 'sort_order' => 0];
-        $this->categoryForm += ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'blue', 'description' => ''];
-        $this->teamForm += ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'indigo', 'description' => '', 'archived_at' => null];
-        $this->projectForm += ['id' => null, 'company_id' => null, 'team_id' => null, 'title' => '', 'slug' => '', 'color' => 'blue', 'description' => '', 'archived_at' => null];
-        $this->boardForm += ['id' => null, 'name' => '', 'slug' => '', 'description' => '', 'is_default' => false, 'sort_order' => 0, 'status_ids' => []];
-        $this->repositoryForm += ['id' => null, 'company_id' => null, 'project_id' => null, 'name' => '', 'provider' => 'git', 'remote_url' => '', 'default_branch' => 'main', 'webhook_secret' => ''];
-        $this->workflowForm += ['id' => null, 'name' => '', 'event' => 'ticket.created', 'subject' => '', 'html_body' => '', 'text_body' => '', 'to_role' => 'requester', 'cc' => '', 'bcc' => '', 'is_active' => true];
-        $this->cannedForm += ['id' => null, 'company_id' => null, 'category_id' => null, 'team_id' => null, 'name' => '', 'slug' => '', 'visibility' => 'agents', 'subject' => '', 'body' => '', 'is_active' => true, 'sort_order' => 0];
-        $this->slaForm += ['id' => null, 'company_id' => null, 'priority_id' => null, 'category_id' => null, 'name' => '', 'slug' => '', 'first_response_minutes' => 240, 'resolution_minutes' => 2880, 'business_hours_only' => false, 'is_default' => false, 'is_active' => true];
-        $this->automationForm += ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'match_sender' => '', 'match_subject' => '', 'match_mailbox' => '', 'match_category_id' => null, 'set_priority_id' => null, 'set_category_id' => null, 'set_team_id' => null, 'set_project_id' => null, 'set_status_id' => null, 'set_agent_id' => null, 'is_active' => true, 'sort_order' => 0];
-        $this->productForm += ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'type' => 'service', 'version' => '', 'release_channel' => '', 'description' => '', 'is_active' => true];
-        $this->tagForm += ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'zinc'];
-        $this->checklistTemplateForm += ['id' => null, 'company_id' => null, 'category_id' => null, 'project_id' => null, 'name' => '', 'slug' => '', 'items_text' => '', 'is_active' => true];
-    }
-
-    public function saveStatus(): void
-    {
-        $data = $this->validate([
-            'statusForm.name' => ['required', 'string', 'max:80'],
-            'statusForm.slug' => ['nullable', 'string', 'max:100'],
-            'statusForm.color' => ['required', 'string', 'max:30'],
-            'statusForm.sort_order' => ['required', 'integer', 'min:0'],
-            'statusForm.is_closed' => ['boolean'],
-        ])['statusForm'];
-
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-        Status::query()->updateOrCreate(['id' => $this->statusForm['id']], $data);
-        $this->resetStatusForm();
-        session()->flash('success', 'Status saved.');
-    }
-
-    public function editStatus(int $id): void
-    {
-        $this->statusForm = Status::query()->findOrFail($id)->only(['id', 'name', 'slug', 'color', 'sort_order', 'is_closed']);
-        $this->section = 'statuses';
-    }
-
-    public function deleteStatus(int $id): void
-    {
-        Status::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Status deleted.');
-    }
-
-    public function resetStatusForm(): void
-    {
-        $this->statusForm = ['id' => null, 'name' => '', 'slug' => '', 'color' => 'zinc', 'sort_order' => 0, 'is_closed' => false];
-    }
-
-    public function savePriority(): void
-    {
-        $data = $this->validate([
-            'priorityForm.name' => ['required', 'string', 'max:80'],
-            'priorityForm.slug' => ['nullable', 'string', 'max:100'],
-            'priorityForm.color' => ['required', 'string', 'max:30'],
-            'priorityForm.sort_order' => ['required', 'integer', 'min:0'],
-        ])['priorityForm'];
-
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-        Priority::query()->updateOrCreate(['id' => $this->priorityForm['id']], $data);
-        $this->resetPriorityForm();
-        session()->flash('success', 'Priority saved.');
-    }
-
-    public function editPriority(int $id): void
-    {
-        $this->priorityForm = Priority::query()->findOrFail($id)->only(['id', 'name', 'slug', 'color', 'sort_order']);
-        $this->section = 'priorities';
-    }
-
-    public function deletePriority(int $id): void
-    {
-        Priority::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Priority deleted.');
-    }
-
-    public function resetPriorityForm(): void
-    {
-        $this->priorityForm = ['id' => null, 'name' => '', 'slug' => '', 'color' => 'zinc', 'sort_order' => 0];
-    }
-
-    public function saveCategory(): void
-    {
-        $data = $this->validate([
-            'categoryForm.company_id' => ['nullable', 'integer'],
-            'categoryForm.name' => ['required', 'string', 'max:120'],
-            'categoryForm.slug' => ['nullable', 'string', 'max:140'],
-            'categoryForm.color' => ['required', 'string', 'max:30'],
-            'categoryForm.description' => ['nullable', 'string'],
-        ])['categoryForm'];
-
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-        Category::query()->updateOrCreate(['id' => $this->categoryForm['id']], $data);
-        $this->resetCategoryForm();
-        session()->flash('success', 'Category saved.');
-    }
-
-    public function editCategory(int $id): void
-    {
-        $this->categoryForm = Category::query()->findOrFail($id)->only(['id', 'company_id', 'name', 'slug', 'color', 'description']);
-        $this->section = 'categories';
-    }
-
-    public function deleteCategory(int $id): void
-    {
-        Category::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Category deleted.');
-    }
-
-    public function resetCategoryForm(): void
-    {
-        $this->categoryForm = ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'blue', 'description' => ''];
-    }
-
-    public function saveTeam(): void
-    {
-        $data = $this->validate([
-            'teamForm.company_id' => ['nullable', 'integer'],
-            'teamForm.name' => ['required', 'string', 'max:120'],
-            'teamForm.slug' => ['nullable', 'string', 'max:140'],
-            'teamForm.color' => ['required', 'string', 'max:30'],
-            'teamForm.description' => ['nullable', 'string'],
-        ])['teamForm'];
-
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-        Team::query()->updateOrCreate(['id' => $this->teamForm['id']], $data);
-        $this->resetTeamForm();
-        session()->flash('success', 'Team saved.');
-    }
-
-    public function editTeam(int $id): void
-    {
-        $this->teamForm = Team::query()->findOrFail($id)->only(['id', 'company_id', 'name', 'slug', 'color', 'description', 'archived_at']);
-        $this->section = 'teams';
-    }
-
-    public function deleteTeam(int $id): void
-    {
-        Team::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Team deleted.');
-    }
-
-    public function resetTeamForm(): void
-    {
-        $this->teamForm = ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'indigo', 'description' => '', 'archived_at' => null];
-    }
-
-    public function saveProject(): void
-    {
-        $data = $this->validate([
-            'projectForm.company_id' => ['nullable', 'integer'],
-            'projectForm.team_id' => ['nullable', 'integer', 'exists:helpdesk_teams,id'],
-            'projectForm.title' => ['required', 'string', 'max:160'],
-            'projectForm.slug' => ['nullable', 'string', 'max:180'],
-            'projectForm.color' => ['required', 'string', 'max:30'],
-            'projectForm.description' => ['nullable', 'string'],
-        ])['projectForm'];
-
-        $data['slug'] = $this->slug($data['slug'] ?: $data['title']);
-        Project::query()->updateOrCreate(['id' => $this->projectForm['id']], $data);
-        $this->resetProjectForm();
-        session()->flash('success', 'Project saved.');
-    }
-
-    public function editProject(int $id): void
-    {
-        $this->projectForm = Project::query()->findOrFail($id)->only(['id', 'company_id', 'team_id', 'title', 'slug', 'color', 'description', 'archived_at']);
-        $this->section = 'projects';
-    }
-
-    public function deleteProject(int $id): void
-    {
-        Project::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Project deleted.');
-    }
-
-    public function resetProjectForm(): void
-    {
-        $this->projectForm = ['id' => null, 'company_id' => null, 'team_id' => null, 'title' => '', 'slug' => '', 'color' => 'blue', 'description' => '', 'archived_at' => null];
-    }
-
-
-    public function saveBoard(): void
-    {
-        $data = $this->validate([
-            'boardForm.name' => ['required', 'string', 'max:160'],
-            'boardForm.slug' => ['nullable', 'string', 'max:180'],
-            'boardForm.description' => ['nullable', 'string'],
-            'boardForm.is_default' => ['boolean'],
-            'boardForm.sort_order' => ['required', 'integer', 'min:0'],
-            'boardForm.status_ids' => ['array'],
-            'boardForm.status_ids.*' => ['integer', 'exists:helpdesk_statuses,id'],
-        ])['boardForm'];
-
-        $statusIds = collect($data['status_ids'] ?? [])->map(static fn ($id): int => (int) $id)->filter()->values();
-        unset($data['status_ids']);
-
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-
-        if ((bool) ($data['is_default'] ?? false)) {
-            KanbanBoard::query()->whereKeyNot($this->boardForm['id'])->update(['is_default' => false]);
-        }
-
-        $board = KanbanBoard::query()->updateOrCreate(['id' => $this->boardForm['id']], $data);
-
-        $sync = [];
-        foreach ($statusIds as $index => $statusId) {
-            $sync[$statusId] = ['sort_order' => ($index + 1) * 10];
-        }
-
-        $board->statuses()->sync($sync);
-        $this->resetBoardForm();
-        $this->section = 'boards';
-        session()->flash('success', 'Kanban board saved.');
-    }
-
-    public function editBoard(int $id): void
-    {
-        $board = KanbanBoard::query()->with('statuses')->findOrFail($id);
-
-        $this->boardForm = [
-            'id' => $board->id,
-            'name' => $board->name,
-            'slug' => $board->slug,
-            'description' => $board->description,
-            'is_default' => $board->is_default,
-            'sort_order' => $board->sort_order,
-            'status_ids' => $board->statuses->pluck('id')->map(static fn ($id): int => (int) $id)->all(),
-        ];
-
-        $this->section = 'boards';
-    }
-
-    public function deleteBoard(int $id): void
-    {
-        KanbanBoard::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Kanban board deleted.');
-    }
-
-    public function resetBoardForm(): void
-    {
-        $this->boardForm = ['id' => null, 'name' => '', 'slug' => '', 'description' => '', 'is_default' => false, 'sort_order' => 0, 'status_ids' => []];
-    }
-
-    public function saveRepository(): void
-    {
-        $data = $this->validate([
-            'repositoryForm.company_id' => ['nullable', 'integer'],
-            'repositoryForm.project_id' => ['nullable', 'integer', 'exists:helpdesk_projects,id'],
-            'repositoryForm.name' => ['required', 'string', 'max:160'],
-            'repositoryForm.provider' => ['required', 'string', 'max:40'],
-            'repositoryForm.remote_url' => ['required', 'string', 'max:500'],
-            'repositoryForm.default_branch' => ['required', 'string', 'max:120'],
-            'repositoryForm.webhook_secret' => ['nullable', 'string', 'max:120'],
-        ])['repositoryForm'];
-
-        $data['provider'] = strtolower(trim((string) $data['provider']));
-
-        GitRepository::query()->updateOrCreate(['id' => $this->repositoryForm['id']], $data);
-        $this->resetRepositoryForm();
-        session()->flash('success', 'Git repository saved.');
-    }
-
-    public function editRepository(int $id): void
-    {
-        $this->repositoryForm = GitRepository::query()->findOrFail($id)->only(['id', 'company_id', 'project_id', 'name', 'provider', 'remote_url', 'default_branch', 'webhook_secret']);
-        $this->section = 'git';
-    }
-
-    public function deleteRepository(int $id): void
-    {
-        GitRepository::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Git repository deleted.');
-    }
-
-    public function resetRepositoryForm(): void
-    {
-        $this->repositoryForm = ['id' => null, 'company_id' => null, 'project_id' => null, 'name' => '', 'provider' => 'git', 'remote_url' => '', 'default_branch' => 'main', 'webhook_secret' => ''];
-    }
-
-    public function saveWorkflowTemplate(): void
-    {
-        $data = $this->validate([
-            'workflowForm.name' => ['required', 'string', 'max:160'],
-            'workflowForm.event' => ['required', 'string', 'max:80'],
-            'workflowForm.subject' => ['required', 'string', 'max:220'],
-            'workflowForm.html_body' => ['required', 'string'],
-            'workflowForm.text_body' => ['nullable', 'string'],
-            'workflowForm.to_role' => ['required', 'string', 'max:40'],
-            'workflowForm.cc' => ['nullable', 'string', 'max:500'],
-            'workflowForm.bcc' => ['nullable', 'string', 'max:500'],
-            'workflowForm.is_active' => ['boolean'],
-        ])['workflowForm'];
-
-        WorkflowTemplate::query()->updateOrCreate(['id' => $this->workflowForm['id']], $data);
-        $this->resetWorkflowTemplateForm();
-        session()->flash('success', 'Workflow message saved.');
-    }
-
-    public function editWorkflowTemplate(int $id): void
-    {
-        $this->workflowForm = WorkflowTemplate::query()->findOrFail($id)->only(['id', 'name', 'event', 'subject', 'html_body', 'text_body', 'to_role', 'cc', 'bcc', 'is_active']);
-        $this->section = 'workflow';
-    }
-
-    public function deleteWorkflowTemplate(int $id): void
-    {
-        WorkflowTemplate::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Workflow message deleted.');
-    }
-
-    public function resetWorkflowTemplateForm(): void
-    {
-        $this->workflowForm = ['id' => null, 'name' => '', 'event' => 'ticket.created', 'subject' => '', 'html_body' => '', 'text_body' => '', 'to_role' => 'requester', 'cc' => '', 'bcc' => '', 'is_active' => true];
-    }
-
-
-    public function saveCannedResponse(): void
-    {
-        $data = $this->validate([
-            'cannedForm.company_id' => ['nullable', 'integer'],
-            'cannedForm.category_id' => ['nullable', 'integer', 'exists:helpdesk_categories,id'],
-            'cannedForm.team_id' => ['nullable', 'integer', 'exists:helpdesk_teams,id'],
-            'cannedForm.name' => ['required', 'string', 'max:160'],
-            'cannedForm.slug' => ['nullable', 'string', 'max:180'],
-            'cannedForm.visibility' => ['required', 'string', 'max:40'],
-            'cannedForm.subject' => ['nullable', 'string', 'max:220'],
-            'cannedForm.body' => ['required', 'string'],
-            'cannedForm.is_active' => ['boolean'],
-            'cannedForm.sort_order' => ['required', 'integer', 'min:0'],
-        ])['cannedForm'];
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-        CannedResponse::query()->updateOrCreate(['id' => $this->cannedForm['id']], $data);
-        $this->resetCannedResponseForm();
-        session()->flash('success', 'Canned response saved.');
-    }
-
-    public function editCannedResponse(int $id): void
-    {
-        $this->cannedForm = CannedResponse::query()->findOrFail($id)->only(['id','company_id','category_id','team_id','name','slug','visibility','subject','body','is_active','sort_order']);
-        $this->section = 'canned';
-    }
-
-    public function deleteCannedResponse(int $id): void
-    {
-        CannedResponse::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Canned response deleted.');
-    }
-
-    public function resetCannedResponseForm(): void
-    {
-        $this->cannedForm = ['id' => null, 'company_id' => null, 'category_id' => null, 'team_id' => null, 'name' => '', 'slug' => '', 'visibility' => 'agents', 'subject' => '', 'body' => '', 'is_active' => true, 'sort_order' => 0];
-    }
-
-    public function saveSlaPolicy(): void
-    {
-        $data = $this->validate([
-            'slaForm.company_id' => ['nullable', 'integer'],
-            'slaForm.priority_id' => ['nullable', 'integer', 'exists:helpdesk_priorities,id'],
-            'slaForm.category_id' => ['nullable', 'integer', 'exists:helpdesk_categories,id'],
-            'slaForm.name' => ['required', 'string', 'max:160'],
-            'slaForm.slug' => ['nullable', 'string', 'max:180'],
-            'slaForm.first_response_minutes' => ['required', 'integer', 'min:1'],
-            'slaForm.resolution_minutes' => ['required', 'integer', 'min:1'],
-            'slaForm.business_hours_only' => ['boolean'],
-            'slaForm.is_default' => ['boolean'],
-            'slaForm.is_active' => ['boolean'],
-        ])['slaForm'];
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-        if ((bool) ($data['is_default'] ?? false)) {
-            SlaPolicy::query()->whereKeyNot($this->slaForm['id'])->update(['is_default' => false]);
-        }
-        SlaPolicy::query()->updateOrCreate(['id' => $this->slaForm['id']], $data);
-        $this->resetSlaPolicyForm();
-        session()->flash('success', 'SLA policy saved.');
-    }
-
-    public function editSlaPolicy(int $id): void
-    {
-        $this->slaForm = SlaPolicy::query()->findOrFail($id)->only(['id','company_id','priority_id','category_id','name','slug','first_response_minutes','resolution_minutes','business_hours_only','is_default','is_active']);
-        $this->section = 'sla';
-    }
-
-    public function deleteSlaPolicy(int $id): void
-    {
-        SlaPolicy::query()->findOrFail($id)->delete();
-        session()->flash('success', 'SLA policy deleted.');
-    }
-
-    public function resetSlaPolicyForm(): void
-    {
-        $this->slaForm = ['id' => null, 'company_id' => null, 'priority_id' => null, 'category_id' => null, 'name' => '', 'slug' => '', 'first_response_minutes' => 240, 'resolution_minutes' => 2880, 'business_hours_only' => false, 'is_default' => false, 'is_active' => true];
-    }
-
-    public function saveAutomationRule(): void
-    {
-        $data = $this->validate([
-            'automationForm.company_id' => ['nullable', 'integer'],
-            'automationForm.name' => ['required', 'string', 'max:160'],
-            'automationForm.slug' => ['nullable', 'string', 'max:180'],
-            'automationForm.match_sender' => ['nullable', 'string', 'max:190'],
-            'automationForm.match_subject' => ['nullable', 'string', 'max:220'],
-            'automationForm.match_mailbox' => ['nullable', 'string', 'max:190'],
-            'automationForm.match_category_id' => ['nullable', 'integer', 'exists:helpdesk_categories,id'],
-            'automationForm.set_priority_id' => ['nullable', 'integer', 'exists:helpdesk_priorities,id'],
-            'automationForm.set_category_id' => ['nullable', 'integer', 'exists:helpdesk_categories,id'],
-            'automationForm.set_team_id' => ['nullable', 'integer', 'exists:helpdesk_teams,id'],
-            'automationForm.set_project_id' => ['nullable', 'integer', 'exists:helpdesk_projects,id'],
-            'automationForm.set_status_id' => ['nullable', 'integer', 'exists:helpdesk_statuses,id'],
-            'automationForm.set_agent_id' => ['nullable', 'integer', 'exists:users,id'],
-            'automationForm.is_active' => ['boolean'],
-            'automationForm.sort_order' => ['required', 'integer', 'min:0'],
-        ])['automationForm'];
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-        AutomationRule::query()->updateOrCreate(['id' => $this->automationForm['id']], $data);
-        $this->resetAutomationRuleForm();
-        session()->flash('success', 'Automation rule saved.');
-    }
-
-    public function editAutomationRule(int $id): void
-    {
-        $this->automationForm = AutomationRule::query()->findOrFail($id)->only(['id','company_id','name','slug','match_sender','match_subject','match_mailbox','match_category_id','set_priority_id','set_category_id','set_team_id','set_project_id','set_status_id','set_agent_id','is_active','sort_order']);
-        $this->section = 'automation';
-    }
-
-    public function deleteAutomationRule(int $id): void
-    {
-        AutomationRule::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Automation rule deleted.');
-    }
-
-    public function resetAutomationRuleForm(): void
-    {
-        $this->automationForm = ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'match_sender' => '', 'match_subject' => '', 'match_mailbox' => '', 'match_category_id' => null, 'set_priority_id' => null, 'set_category_id' => null, 'set_team_id' => null, 'set_project_id' => null, 'set_status_id' => null, 'set_agent_id' => null, 'is_active' => true, 'sort_order' => 0];
-    }
-
-    public function saveProduct(): void
-    {
-        $data = $this->validate([
-            'productForm.company_id' => ['nullable', 'integer'],
-            'productForm.name' => ['required', 'string', 'max:160'],
-            'productForm.slug' => ['nullable', 'string', 'max:180'],
-            'productForm.type' => ['required', 'string', 'max:60'],
-            'productForm.version' => ['nullable', 'string', 'max:80'],
-            'productForm.release_channel' => ['nullable', 'string', 'max:80'],
-            'productForm.description' => ['nullable', 'string'],
-            'productForm.is_active' => ['boolean'],
-        ])['productForm'];
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-        Product::query()->updateOrCreate(['id' => $this->productForm['id']], $data);
-        $this->resetProductForm();
-        session()->flash('success', 'Product/service saved.');
-    }
-
-    public function editProduct(int $id): void
-    {
-        $this->productForm = Product::query()->findOrFail($id)->only(['id','company_id','name','slug','type','version','release_channel','description','is_active']);
-        $this->section = 'products';
-    }
-
-    public function deleteProduct(int $id): void
-    {
-        Product::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Product/service deleted.');
-    }
-
-    public function resetProductForm(): void
-    {
-        $this->productForm = ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'type' => 'service', 'version' => '', 'release_channel' => '', 'description' => '', 'is_active' => true];
-    }
-
-    public function saveTag(): void
-    {
-        $data = $this->validate([
-            'tagForm.company_id' => ['nullable', 'integer'],
-            'tagForm.name' => ['required', 'string', 'max:80'],
-            'tagForm.slug' => ['nullable', 'string', 'max:100'],
-            'tagForm.color' => ['required', 'string', 'max:30'],
-        ])['tagForm'];
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-        Tag::query()->updateOrCreate(['id' => $this->tagForm['id']], $data);
-        $this->resetTagForm();
-        session()->flash('success', 'Tag saved.');
-    }
-
-    public function editTag(int $id): void
-    {
-        $this->tagForm = Tag::query()->findOrFail($id)->only(['id','company_id','name','slug','color']);
-        $this->section = 'tags';
-    }
-
-    public function deleteTag(int $id): void
-    {
-        Tag::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Tag deleted.');
-    }
-
-    public function resetTagForm(): void
-    {
-        $this->tagForm = ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'zinc'];
-    }
-
-    public function saveChecklistTemplate(): void
-    {
-        $data = $this->validate([
-            'checklistTemplateForm.company_id' => ['nullable', 'integer'],
-            'checklistTemplateForm.category_id' => ['nullable', 'integer', 'exists:helpdesk_categories,id'],
-            'checklistTemplateForm.project_id' => ['nullable', 'integer', 'exists:helpdesk_projects,id'],
-            'checklistTemplateForm.name' => ['required', 'string', 'max:160'],
-            'checklistTemplateForm.slug' => ['nullable', 'string', 'max:180'],
-            'checklistTemplateForm.items_text' => ['required', 'string'],
-            'checklistTemplateForm.is_active' => ['boolean'],
-        ])['checklistTemplateForm'];
-        $itemsText = (string) ($data['items_text'] ?? '');
-        unset($data['items_text']);
-        $data['slug'] = $this->slug($data['slug'] ?: $data['name']);
-        $data['items'] = collect(preg_split('/\r\n|\r|\n/', $itemsText) ?: [])->map(fn ($line): string => trim($line))->filter()->values()->all();
-        ChecklistTemplate::query()->updateOrCreate(['id' => $this->checklistTemplateForm['id']], $data);
-        $this->resetChecklistTemplateForm();
-        session()->flash('success', 'Checklist template saved.');
-    }
-
-    public function editChecklistTemplate(int $id): void
-    {
-        $template = ChecklistTemplate::query()->findOrFail($id);
-        $this->checklistTemplateForm = $template->only(['id','company_id','category_id','project_id','name','slug','is_active']) + [
-            'items_text' => collect($template->items ?? [])->map(fn ($item): string => is_array($item) ? (string) ($item['title'] ?? '') : (string) $item)->implode("\n"),
-        ];
-        $this->section = 'checklists';
-    }
-
-    public function deleteChecklistTemplate(int $id): void
-    {
-        ChecklistTemplate::query()->findOrFail($id)->delete();
-        session()->flash('success', 'Checklist template deleted.');
-    }
-
-    public function resetChecklistTemplateForm(): void
-    {
-        $this->checklistTemplateForm = ['id' => null, 'company_id' => null, 'category_id' => null, 'project_id' => null, 'name' => '', 'slug' => '', 'items_text' => '', 'is_active' => true];
-    }
-
-    public function render(): View
-    {
-        return view('helpdesk::livewire.settings-manager', [
-            'companies' => $this->companies(),
-            'statuses' => Status::query()->withCount('tickets')->orderBy('sort_order')->orderBy('name')->get(),
-            'priorities' => Priority::query()->withCount('tickets')->orderBy('sort_order')->orderBy('name')->get(),
-            'categories' => Category::query()->withCount('tickets')->orderBy('name')->get(),
-            'teams' => Team::query()->withCount(['projects', 'tickets'])->orderBy('name')->get(),
-            'projects' => Project::query()->with(['team'])->withCount('tickets')->orderBy('title')->get(),
-            'boards' => KanbanBoard::query()->with('statuses')->orderBy('sort_order')->orderBy('name')->get(),
-            'repositories' => GitRepository::query()->with(['project'])->withCount(['commits', 'webhookLogs'])->orderBy('name')->get(),
-            'workflowTemplates' => WorkflowTemplate::query()->orderBy('event')->orderBy('name')->get(),
-            'cannedResponses' => CannedResponse::query()->with(['category','team'])->orderBy('sort_order')->orderBy('name')->get(),
-            'slaPolicies' => SlaPolicy::query()->with(['priority','category'])->orderByDesc('is_default')->orderBy('name')->get(),
-            'automationRules' => AutomationRule::query()->orderBy('sort_order')->orderBy('name')->get(),
-            'products' => Product::query()->withCount('tickets')->orderBy('name')->get(),
-            'tags' => Tag::query()->orderBy('name')->get(),
-            'checklistTemplates' => ChecklistTemplate::query()->orderBy('name')->get(),
-        ])->layout('layouts.app');
-    }
-
-    /** @return array<int, object> */
-    private function companies(): array
-    {
-        if (! Schema::hasTable('companies')) {
-            return [];
-        }
-
-        return DB::table('companies')->select(['id', 'name'])->orderBy('name')->get()->all();
-    }
-
-    private function slug(string $value): string
-    {
-        return Str::slug($value);
-    }
-}
diff --git a/Helpdesk/Livewire/TicketCreate.php b/Helpdesk/Livewire/TicketCreate.php
deleted file mode 100644
index a3976b4c..00000000
--- a/Helpdesk/Livewire/TicketCreate.php
+++ /dev/null
@@ -1,93 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Livewire;
-
-use Illuminate\Contracts\View\View;
-use Illuminate\Support\Facades\Auth;
-use Illuminate\Support\Facades\DB;
-use Illuminate\Support\Facades\Schema;
-use Livewire\Attributes\Validate;
-use Livewire\Component;
-use Livewire\Features\SupportFileUploads\TemporaryUploadedFile;
-use Livewire\WithFileUploads;
-use Modules\Helpdesk\Models\Category;
-use Modules\Helpdesk\Models\Priority;
-use Modules\Helpdesk\Models\Product;
-use Modules\Helpdesk\Models\Project;
-use Modules\Helpdesk\Models\Team;
-use Modules\Helpdesk\Services\TicketService;
-
-final class TicketCreate extends Component
-{
-    use WithFileUploads;
-
-    #[Validate('nullable|integer')]
-    public ?int $company_id = null;
-
-    #[Validate('required|string|max:200')]
-    public string $subject = '';
-
-    #[Validate('required|string|min:10')]
-    public string $body = '';
-
-    #[Validate('required|integer|exists:helpdesk_priorities,id')]
-    public ?int $priority_id = null;
-
-    #[Validate('nullable|integer|exists:helpdesk_categories,id')]
-    public ?int $category_id = null;
-
-    #[Validate('nullable|integer|exists:helpdesk_projects,id')]
-    public ?int $project_id = null;
-
-    #[Validate('nullable|integer|exists:helpdesk_products,id')]
-    public ?int $product_id = null;
-
-    #[Validate('nullable|integer|exists:helpdesk_teams,id')]
-    public ?int $team_id = null;
-
-    #[Validate('nullable|date')]
-    public ?string $due_at = null;
-
-    /** @var array<int, TemporaryUploadedFile> */
-    #[Validate('array')]
-    public array $attachments = [];
-
-    /**
-     * Store a new helpdesk ticket.
-     */
-    public function save(TicketService $tickets): mixed
-    {
-        $this->validate();
-
-        $this->validate([
-            'attachments.*' => 'file|max:'.config('helpdesk.max_upload_kb').'|mimes:'.implode(',', config('helpdesk.allowed_mimes')),
-        ]);
-
-        $ticket = $tickets->create(Auth::user(), [
-            'company_id' => $this->company_id,
-            'subject' => $this->subject,
-            'body' => $this->body,
-            'priority_id' => $this->priority_id,
-            'category_id' => $this->category_id,
-            'project_id' => $this->project_id,
-            'product_id' => $this->product_id,
-            'team_id' => $this->team_id,
-            'due_at' => $this->due_at,
-        ], $this->attachments);
-        return redirect()->route('helpdesk.tickets.index');
-    }
-
-    public function render(): View
-    {
-        return view('helpdesk::livewire.ticket-create', [
-            'priorities' => Priority::query()->orderBy('sort_order')->get(),
-            'categories' => Category::query()->orderBy('name')->get(),
-            'companies' => Schema::hasTable('companies') ? DB::table('companies')->select(['id', 'name'])->orderBy('name')->get() : collect(),
-            'teams' => Team::query()->whereNull('archived_at')->orderBy('name')->get(),
-            'projects' => Project::query()->whereNull('archived_at')->orderBy('title')->get(),
-            'products' => Product::query()->where('is_active', true)->orderBy('name')->get(),
-        ])->layout('layouts.app');
-    }
-}
diff --git a/Helpdesk/Livewire/TicketEdit.php b/Helpdesk/Livewire/TicketEdit.php
deleted file mode 100644
index ab4c16a2..00000000
--- a/Helpdesk/Livewire/TicketEdit.php
+++ /dev/null
@@ -1,132 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Livewire;
-
-use App\Models\User;
-use Illuminate\Contracts\View\View;
-use Illuminate\Support\Facades\Auth;
-use Illuminate\Support\Facades\DB;
-use Illuminate\Support\Facades\Schema;
-use Livewire\Attributes\Validate;
-use Livewire\Component;
-use Modules\Helpdesk\Models\Category;
-use Modules\Helpdesk\Models\Priority;
-use Modules\Helpdesk\Models\Product;
-use Modules\Helpdesk\Models\Project;
-use Modules\Helpdesk\Models\Status;
-use Modules\Helpdesk\Models\Team;
-use Modules\Helpdesk\Models\Ticket;
-use Modules\Helpdesk\Services\SlaService;
-use Modules\Helpdesk\Services\WorkflowNotificationService;
-
-final class TicketEdit extends Component
-{
-    public Ticket $ticket;
-
-    #[Validate('nullable|integer')]
-    public ?int $company_id = null;
-
-    #[Validate('required|string|max:200')]
-    public string $subject = '';
-
-    #[Validate('required|string|min:10')]
-    public string $body = '';
-
-    #[Validate('required|integer|exists:helpdesk_statuses,id')]
-    public ?int $status_id = null;
-
-    #[Validate('required|integer|exists:helpdesk_priorities,id')]
-    public ?int $priority_id = null;
-
-    #[Validate('nullable|integer|exists:helpdesk_categories,id')]
-    public ?int $category_id = null;
-
-    #[Validate('nullable|integer|exists:helpdesk_projects,id')]
-    public ?int $project_id = null;
-
-    #[Validate('nullable|integer|exists:helpdesk_products,id')]
-    public ?int $product_id = null;
-
-    #[Validate('nullable|integer|exists:helpdesk_teams,id')]
-    public ?int $team_id = null;
-
-    #[Validate('nullable|integer|exists:users,id')]
-    public ?int $agent_id = null;
-
-    #[Validate('nullable|date')]
-    public ?string $due_at = null;
-
-    public function mount(Ticket $ticket): void
-    {
-        $this->authorize('update', $ticket);
-        $this->ticket = $ticket->fresh(['status', 'priority', 'category', 'project', 'team', 'agent']) ?? $ticket;
-
-        $this->company_id = $this->ticket->company_id;
-        $this->subject = $this->ticket->subject;
-        $this->body = $this->ticket->body;
-        $this->status_id = $this->ticket->status_id;
-        $this->priority_id = $this->ticket->priority_id;
-        $this->category_id = $this->ticket->category_id;
-        $this->project_id = $this->ticket->project_id;
-        $this->product_id = $this->ticket->product_id;
-        $this->team_id = $this->ticket->team_id;
-        $this->agent_id = $this->ticket->agent_id;
-        $this->due_at = $this->ticket->due_at?->format('Y-m-d');
-    }
-
-    public function save(WorkflowNotificationService $workflow, SlaService $sla): mixed
-    {
-        $this->authorize('update', $this->ticket);
-        $this->validate();
-
-        $status = Status::query()->findOrFail($this->status_id);
-
-        $this->ticket->forceFill([
-            'company_id' => $this->company_id,
-            'subject' => $this->subject,
-            'body' => $this->body,
-            'status_id' => $status->id,
-            'priority_id' => $this->priority_id,
-            'category_id' => $this->category_id,
-            'project_id' => $this->project_id,
-            'product_id' => $this->product_id,
-            'team_id' => $this->team_id,
-            'agent_id' => $this->agent_id,
-            'due_at' => $this->due_at,
-            'completed_at' => $status->is_closed ? now() : null,
-            'last_activity_at' => now(),
-        ])->save();
-
-        if ($status->is_closed) {
-            $sla->recordClosure($this->ticket);
-        }
-
-        $fresh = $this->ticket->fresh(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team', 'product']) ?? $this->ticket;
-        $workflow->dispatch($fresh, $status->is_closed ? 'ticket.closed' : 'ticket.updated', Auth::user());
-
-        session()->flash('success', 'Ticket ' . $fresh->reference . ' has been updated.');
-
-        return redirect()->route('helpdesk.tickets.show', $fresh);
-    }
-
-    public function render(): View
-    {
-        return view('helpdesk::livewire.ticket-edit', [
-            'statuses' => Status::query()->orderBy('sort_order')->orderBy('name')->get(),
-            'priorities' => Priority::query()->orderBy('sort_order')->orderBy('name')->get(),
-            'categories' => Category::query()->orderBy('name')->get(),
-            'companies' => Schema::hasTable('companies') ? DB::table('companies')->select(['id', 'name'])->orderBy('name')->get() : collect(),
-            'teams' => Team::query()->whereNull('archived_at')->orderBy('name')->get(),
-            'projects' => Project::query()->whereNull('archived_at')->orderBy('title')->get(),
-            'products' => Product::query()->where('is_active', true)->orderBy('name')->get(),
-            'agents' => User::query()
-                ->where(static function ($query): void {
-                    $query->where('helpdesk_agent', true)->orWhere('helpdesk_admin', true);
-                })
-                ->orderBy('name')
-                ->get(['id', 'name', 'email']),
-        ])->layout('layouts.app');
-    }
-}
diff --git a/Helpdesk/Livewire/TicketIndex.php b/Helpdesk/Livewire/TicketIndex.php
deleted file mode 100644
index 66439984..00000000
--- a/Helpdesk/Livewire/TicketIndex.php
+++ /dev/null
@@ -1,81 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Livewire;
-
-use Illuminate\Contracts\View\View;
-use Illuminate\Database\Eloquent\Builder;
-use Illuminate\Pagination\LengthAwarePaginator;
-use Illuminate\Support\Facades\Auth;
-use Livewire\Attributes\Url;
-use Livewire\Component;
-use Livewire\WithPagination;
-use Modules\Helpdesk\Models\Priority;
-use Modules\Helpdesk\Models\Status;
-use Modules\Helpdesk\Models\Ticket;
-
-final class TicketIndex extends Component
-{
-    use WithPagination;
-
-    #[Url]
-    public string $search = '';
-
-    #[Url]
-    public string $status = '';
-
-    #[Url]
-    public string $priority = '';
-
-    #[Url]
-    public string $scope = 'open';
-
-    /**
-     * Reset pagination when filters change.
-     */
-    public function updated(): void
-    {
-        $this->resetPage();
-    }
-
-    /**
-     * Render the ticket list.
-     */
-    public function render(): View
-    {
-        return view('helpdesk::livewire.ticket-index', [
-            'tickets' => $this->tickets(),
-            'statuses' => Status::query()->orderBy('sort_order')->get(),
-            'priorities' => Priority::query()->orderBy('sort_order')->get(),
-        ])->layout('layouts.app');
-    }
-
-    /**
-     * Build paginated ticket results.
-     *
-     * @return LengthAwarePaginator<int, Ticket>
-     */
-    private function tickets(): LengthAwarePaginator
-    {
-        $user = Auth::user();
-        $search = trim($this->search);
-
-        return Ticket::query()
-            ->with(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team'])
-            ->visibleTo($user)
-            ->when($this->scope === 'open', static fn (Builder $query): Builder => $query->whereNull('completed_at'))
-            ->when($this->scope === 'closed', static fn (Builder $query): Builder => $query->whereNotNull('completed_at'))
-            ->when($this->status !== '', fn (Builder $query): Builder => $query->where('status_id', (int) $this->status))
-            ->when($this->priority !== '', fn (Builder $query): Builder => $query->where('priority_id', (int) $this->priority))
-            ->when($search !== '', static function (Builder $query) use ($search): Builder {
-                return $query->where(static function (Builder $subQuery) use ($search): void {
-                    $subQuery->where('reference', 'like', '%'.$search.'%')
-                        ->orWhere('subject', 'like', '%'.$search.'%')
-                        ->orWhere('body', 'like', '%'.$search.'%');
-                });
-            })
-            ->latest('last_activity_at')
-            ->paginate(15);
-    }
-}
diff --git a/Helpdesk/Livewire/TicketShow.php b/Helpdesk/Livewire/TicketShow.php
deleted file mode 100644
index ea84c274..00000000
--- a/Helpdesk/Livewire/TicketShow.php
+++ /dev/null
@@ -1,224 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Livewire;
-
-use App\Models\User;
-use Illuminate\Contracts\View\View;
-use Illuminate\Support\Collection;
-use Illuminate\Support\Facades\Auth;
-use Livewire\Attributes\Validate;
-use Livewire\Component;
-use Livewire\Features\SupportFileUploads\TemporaryUploadedFile;
-use Livewire\WithFileUploads;
-use Modules\Helpdesk\Models\CannedResponse;
-use Modules\Helpdesk\Models\ChecklistItem;
-use Modules\Helpdesk\Models\Priority;
-use Modules\Helpdesk\Models\Status;
-use Modules\Helpdesk\Models\Ticket;
-use Modules\Helpdesk\Services\CannedResponseRenderer;
-use Modules\Helpdesk\Services\ChecklistService;
-use Modules\Helpdesk\Services\SlaService;
-use Modules\Helpdesk\Services\TicketService;
-use Modules\Helpdesk\Services\WorkflowNotificationService;
-
-final class TicketShow extends Component
-{
-    use WithFileUploads;
-
-    public Ticket $ticket;
-
-    #[Validate('required|string|min:2')]
-    public string $commentBody = '';
-
-    public bool $internal = false;
-
-    /** @var array<int, TemporaryUploadedFile> */
-    public array $attachments = [];
-
-    public ?int $status_id = null;
-
-    public ?int $priority_id = null;
-
-    public ?int $reply_parent_id = null;
-
-    public string $replyBody = '';
-
-    public ?int $canned_response_id = null;
-
-    public function mount(Ticket $ticket): void
-    {
-        $this->authorize('view', $ticket);
-        $this->ticket = $this->freshTicket($ticket);
-        $this->status_id = $this->ticket->status_id;
-        $this->priority_id = $this->ticket->priority_id;
-    }
-
-    public function startReply(int $commentId): void
-    {
-        $this->reply_parent_id = $commentId;
-        $this->replyBody = '';
-    }
-
-    public function cancelReply(): void
-    {
-        $this->reply_parent_id = null;
-        $this->replyBody = '';
-    }
-
-    public function addComment(TicketService $tickets): void
-    {
-        $this->authorize('comment', $this->ticket);
-
-        $this->validate([
-            'commentBody' => ['required', 'string', 'min:2'],
-            'attachments.*' => 'file|max:'.config('helpdesk.max_upload_kb').'|mimes:'.implode(',', config('helpdesk.allowed_mimes')),
-        ]);
-
-        $tickets->comment($this->ticket, Auth::user(), $this->commentBody, $this->internal, $this->attachments);
-
-        $this->reset(['commentBody', 'internal', 'attachments']);
-        $this->ticket = $this->freshTicket($this->ticket);
-        $this->dispatch('helpdesk-editor-reset', model: 'commentBody');
-        $this->dispatch('helpdesk-comment-added');
-    }
-
-    public function addReply(TicketService $tickets): void
-    {
-        $this->authorize('comment', $this->ticket);
-
-        $this->validate([
-            'reply_parent_id' => ['required', 'integer', 'exists:helpdesk_comments,id'],
-            'replyBody' => ['required', 'string', 'min:2'],
-        ]);
-
-        $tickets->comment($this->ticket, Auth::user(), $this->replyBody, $this->internal, [], $this->reply_parent_id);
-
-        $this->reset(['reply_parent_id', 'replyBody']);
-        $this->ticket = $this->freshTicket($this->ticket);
-        $this->dispatch('helpdesk-editor-reset', model: 'replyBody');
-        $this->dispatch('helpdesk-reply-added');
-    }
-
-
-    public function applyCannedResponse(CannedResponseRenderer $renderer): void
-    {
-        $this->authorize('comment', $this->ticket);
-
-        if ($this->canned_response_id === null) {
-            return;
-        }
-
-        $response = CannedResponse::query()
-            ->where('is_active', true)
-            ->findOrFail($this->canned_response_id);
-
-        $rendered = $renderer->render($response->body, $this->ticket, Auth::user());
-        $this->commentBody = trim($this->commentBody."\n\n".$rendered);
-        $this->dispatch('helpdesk-canned-response-applied', body: $this->commentBody);
-    }
-
-    public function toggleChecklistItem(int $itemId, ChecklistService $checklists): void
-    {
-        $this->authorize('update', $this->ticket);
-
-        $item = ChecklistItem::query()
-            ->where('ticket_id', $this->ticket->id)
-            ->findOrFail($itemId);
-
-        $checklists->toggle($item, Auth::user());
-        $this->ticket = $this->freshTicket($this->ticket);
-    }
-
-    public function updateStatus(WorkflowNotificationService $workflow, SlaService $sla): void
-    {
-        $this->authorize('update', $this->ticket);
-        $this->validate(['status_id' => ['required', 'integer', 'exists:helpdesk_statuses,id']]);
-
-        $status = Status::query()->findOrFail($this->status_id);
-        $this->ticket->forceFill([
-            'status_id' => $status->id,
-            'completed_at' => $status->is_closed ? now() : null,
-            'last_activity_at' => now(),
-        ])->save();
-
-        if ($status->is_closed) {
-            $sla->recordClosure($this->ticket);
-        }
-
-        $this->ticket = $this->freshTicket($this->ticket);
-        $workflow->dispatch($this->ticket, $status->is_closed ? 'ticket.closed' : 'ticket.updated', Auth::user());
-        $this->dispatch('helpdesk-status-updated');
-    }
-
-    public function updatePriority(WorkflowNotificationService $workflow): void
-    {
-        $this->authorize('update', $this->ticket);
-        $this->validate(['priority_id' => ['required', 'integer', 'exists:helpdesk_priorities,id']]);
-
-        $this->ticket->forceFill([
-            'priority_id' => $this->priority_id,
-            'last_activity_at' => now(),
-        ])->save();
-
-        $this->ticket = $this->freshTicket($this->ticket);
-        $workflow->dispatch($this->ticket, 'ticket.updated', Auth::user());
-        $this->dispatch('helpdesk-priority-updated');
-    }
-
-    public function render(): View
-    {
-        return view('helpdesk::livewire.ticket-show', [
-            'statuses' => Status::query()->orderBy('sort_order')->get(),
-            'priorities' => Priority::query()->orderBy('sort_order')->get(),
-            'cannedResponses' => CannedResponse::query()->where('is_active', true)->orderBy('sort_order')->orderBy('name')->get(),
-        ])->layout('layouts.app');
-    }
-
-    private function freshTicket(Ticket $ticket): Ticket
-    {
-        $ticket = $ticket->fresh([
-            'owner',
-            'agent',
-            'status',
-            'priority',
-            'category',
-            'project',
-            'team',
-            'product',
-            'slaPolicy',
-            'slaEvents',
-            'ratings',
-            'tags',
-            'checklistItems',
-            'attachments.user',
-            'gitCommits.repository',
-        ]) ?? $ticket;
-
-        $comments = \Modules\Helpdesk\Models\Comment::query()
-            ->where('ticket_id', $ticket->id)
-            ->with(['user', 'attachments.user'])
-            ->oldest()
-            ->get();
-
-        $ticket->setRelation('comments', $this->buildCommentTree($comments->groupBy('parent_id')));
-
-        return $ticket;
-    }
-
-    /**
-     * Build an unlimited nested comment tree from a flat eager-loaded collection.
-     *
-     * @param  Collection<int|string, Collection<int, mixed>>  $grouped
-     * @return Collection<int, mixed>
-     */
-    private function buildCommentTree(Collection $grouped, ?int $parentId = null): Collection
-    {
-        return $grouped->get($parentId, collect())->map(function ($comment) use ($grouped) {
-            $comment->setRelation('replies', $this->buildCommentTree($grouped, (int) $comment->id));
-
-            return $comment;
-        })->values();
-    }
-}
diff --git a/Helpdesk/Models/.gitkeep b/Helpdesk/Models/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Models/Attachment.php b/Helpdesk/Models/Attachment.php
deleted file mode 100644
index 7f6b86fa..00000000
--- a/Helpdesk/Models/Attachment.php
+++ /dev/null
@@ -1,47 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use App\Models\User;
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-use Illuminate\Support\Facades\Storage;
-
-final class Attachment extends Model
-{
-    use HasFactory;
-
-    protected $table = 'helpdesk_attachments';
-
-    /** @var list<string> */
-    protected $fillable = ['ticket_id', 'comment_id', 'user_id', 'disk', 'path', 'original_name', 'mime_type', 'size'];
-
-    /** @var array<string, string> */
-    protected $casts = ['size' => 'integer'];
-
-    /** @return BelongsTo<Ticket, Attachment> */
-    public function ticket(): BelongsTo
-    {
-        return $this->belongsTo(Ticket::class, 'ticket_id');
-    }
-
-    /** @return BelongsTo<Comment, Attachment> */
-    public function comment(): BelongsTo
-    {
-        return $this->belongsTo(Comment::class, 'comment_id');
-    }
-
-    /** @return BelongsTo<User, Attachment> */
-    public function user(): BelongsTo
-    {
-        return $this->belongsTo(User::class, 'user_id');
-    }
-
-    public function url(): string
-    {
-        return Storage::disk($this->disk)->url($this->path);
-    }
-}
diff --git a/Helpdesk/Models/AutomationRule.php b/Helpdesk/Models/AutomationRule.php
deleted file mode 100644
index 3665923c..00000000
--- a/Helpdesk/Models/AutomationRule.php
+++ /dev/null
@@ -1,14 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Model;
-
-final class AutomationRule extends Model
-{
-    protected $table = 'helpdesk_automation_rules';
-    protected $fillable = ['company_id','name','slug','match_sender','match_subject','match_mailbox','match_category_id','set_priority_id','set_category_id','set_team_id','set_project_id','set_status_id','set_agent_id','is_active','sort_order'];
-    protected $casts = ['company_id'=>'integer','match_category_id'=>'integer','set_priority_id'=>'integer','set_category_id'=>'integer','set_team_id'=>'integer','set_project_id'=>'integer','set_status_id'=>'integer','set_agent_id'=>'integer','is_active'=>'boolean','sort_order'=>'integer'];
-}
diff --git a/Helpdesk/Models/CannedResponse.php b/Helpdesk/Models/CannedResponse.php
deleted file mode 100644
index d932c603..00000000
--- a/Helpdesk/Models/CannedResponse.php
+++ /dev/null
@@ -1,17 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-
-final class CannedResponse extends Model
-{
-    protected $table = 'helpdesk_canned_responses';
-    protected $fillable = ['company_id','category_id','team_id','name','slug','visibility','subject','body','is_active','sort_order'];
-    protected $casts = ['company_id'=>'integer','category_id'=>'integer','team_id'=>'integer','is_active'=>'boolean','sort_order'=>'integer'];
-    public function category(): BelongsTo { return $this->belongsTo(Category::class, 'category_id'); }
-    public function team(): BelongsTo { return $this->belongsTo(Team::class, 'team_id'); }
-}
diff --git a/Helpdesk/Models/Category.php b/Helpdesk/Models/Category.php
deleted file mode 100644
index 53e0c774..00000000
--- a/Helpdesk/Models/Category.php
+++ /dev/null
@@ -1,36 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use App\Models\User;
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsToMany;
-use Illuminate\Database\Eloquent\Relations\HasMany;
-
-final class Category extends Model
-{
-    use HasFactory;
-
-    protected $table = 'helpdesk_categories';
-
-    /** @var list<string> */
-    protected $fillable = ['company_id', 'name', 'slug', 'color', 'description'];
-
-    /** @var array<string, string> */
-    protected $casts = ['company_id' => 'integer'];
-
-    /** @return HasMany<Ticket> */
-    public function tickets(): HasMany
-    {
-        return $this->hasMany(Ticket::class, 'category_id');
-    }
-
-    /** @return BelongsToMany<User> */
-    public function agents(): BelongsToMany
-    {
-        return $this->belongsToMany(User::class, 'helpdesk_category_user', 'category_id', 'user_id')->withTimestamps();
-    }
-}
diff --git a/Helpdesk/Models/ChecklistItem.php b/Helpdesk/Models/ChecklistItem.php
deleted file mode 100644
index 1a431bb1..00000000
--- a/Helpdesk/Models/ChecklistItem.php
+++ /dev/null
@@ -1,16 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-
-final class ChecklistItem extends Model
-{
-    protected $table = 'helpdesk_checklist_items';
-    protected $fillable = ['ticket_id','template_id','title','description','is_completed','completed_by','completed_at','sort_order'];
-    protected $casts = ['ticket_id'=>'integer','template_id'=>'integer','is_completed'=>'boolean','completed_by'=>'integer','completed_at'=>'datetime','sort_order'=>'integer'];
-    public function ticket(): BelongsTo { return $this->belongsTo(Ticket::class, 'ticket_id'); }
-}
diff --git a/Helpdesk/Models/ChecklistTemplate.php b/Helpdesk/Models/ChecklistTemplate.php
deleted file mode 100644
index e9bb4270..00000000
--- a/Helpdesk/Models/ChecklistTemplate.php
+++ /dev/null
@@ -1,14 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Model;
-
-final class ChecklistTemplate extends Model
-{
-    protected $table = 'helpdesk_checklist_templates';
-    protected $fillable = ['company_id','category_id','project_id','name','slug','items','is_active'];
-    protected $casts = ['company_id'=>'integer','category_id'=>'integer','project_id'=>'integer','items'=>'array','is_active'=>'boolean'];
-}
diff --git a/Helpdesk/Models/Comment.php b/Helpdesk/Models/Comment.php
deleted file mode 100644
index 7c2a73a8..00000000
--- a/Helpdesk/Models/Comment.php
+++ /dev/null
@@ -1,51 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use App\Models\User;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-use Illuminate\Database\Eloquent\Relations\HasMany;
-
-final class Comment extends Model
-{
-    protected $table = 'helpdesk_comments';
-
-    /** @var list<string> */
-    protected $fillable = ['ticket_id', 'parent_id', 'user_id', 'body', 'is_internal'];
-
-    /** @var array<string, string> */
-    protected $casts = ['is_internal' => 'boolean'];
-
-    /** @return BelongsTo<Ticket, Comment> */
-    public function ticket(): BelongsTo
-    {
-        return $this->belongsTo(Ticket::class, 'ticket_id');
-    }
-
-    /** @return BelongsTo<Comment, Comment> */
-    public function parent(): BelongsTo
-    {
-        return $this->belongsTo(self::class, 'parent_id');
-    }
-
-    /** @return HasMany<Comment> */
-    public function replies(): HasMany
-    {
-        return $this->hasMany(self::class, 'parent_id')->oldest();
-    }
-
-    /** @return BelongsTo<User, Comment> */
-    public function user(): BelongsTo
-    {
-        return $this->belongsTo(User::class, 'user_id');
-    }
-
-    /** @return HasMany<Attachment> */
-    public function attachments(): HasMany
-    {
-        return $this->hasMany(Attachment::class, 'comment_id');
-    }
-}
diff --git a/Helpdesk/Models/GitCommit.php b/Helpdesk/Models/GitCommit.php
deleted file mode 100644
index 637aa4fa..00000000
--- a/Helpdesk/Models/GitCommit.php
+++ /dev/null
@@ -1,36 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-
-final class GitCommit extends Model
-{
-    use HasFactory;
-
-    protected $table = 'helpdesk_git_commits';
-
-    /** @var list<string> */
-    protected $fillable = [
-        'repository_id', 'ticket_id', 'hash', 'short_hash', 'branch', 'author_name', 'author_email', 'message', 'url', 'committed_at',
-    ];
-
-    /** @var array<string, string> */
-    protected $casts = ['repository_id' => 'integer', 'ticket_id' => 'integer', 'committed_at' => 'datetime'];
-
-    /** @return BelongsTo<GitRepository, GitCommit> */
-    public function repository(): BelongsTo
-    {
-        return $this->belongsTo(GitRepository::class, 'repository_id');
-    }
-
-    /** @return BelongsTo<Ticket, GitCommit> */
-    public function ticket(): BelongsTo
-    {
-        return $this->belongsTo(Ticket::class, 'ticket_id');
-    }
-}
diff --git a/Helpdesk/Models/GitRepository.php b/Helpdesk/Models/GitRepository.php
deleted file mode 100644
index cf58fc29..00000000
--- a/Helpdesk/Models/GitRepository.php
+++ /dev/null
@@ -1,41 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-use Illuminate\Database\Eloquent\Relations\HasMany;
-
-final class GitRepository extends Model
-{
-    use HasFactory;
-
-    protected $table = 'helpdesk_git_repositories';
-
-    /** @var list<string> */
-    protected $fillable = ['company_id', 'project_id', 'name', 'provider', 'remote_url', 'default_branch', 'webhook_secret', 'is_active'];
-
-    /** @var array<string, string> */
-    protected $casts = ['company_id' => 'integer', 'project_id' => 'integer', 'is_active' => 'boolean'];
-
-    /** @return BelongsTo<Project, GitRepository> */
-    public function project(): BelongsTo
-    {
-        return $this->belongsTo(Project::class, 'project_id');
-    }
-
-    /** @return HasMany<GitCommit> */
-    public function commits(): HasMany
-    {
-        return $this->hasMany(GitCommit::class, 'repository_id')->latest('committed_at');
-    }
-
-    /** @return HasMany<GitWebhookLog> */
-    public function webhookLogs(): HasMany
-    {
-        return $this->hasMany(GitWebhookLog::class, 'repository_id')->latest('received_at');
-    }
-}
diff --git a/Helpdesk/Models/GitWebhookLog.php b/Helpdesk/Models/GitWebhookLog.php
deleted file mode 100644
index ffdabe56..00000000
--- a/Helpdesk/Models/GitWebhookLog.php
+++ /dev/null
@@ -1,51 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-
-final class GitWebhookLog extends Model
-{
-    use HasFactory;
-
-    protected $table = 'helpdesk_git_webhook_logs';
-
-    /** @var list<string> */
-    protected $fillable = [
-        'repository_id',
-        'provider',
-        'delivery_id',
-        'event',
-        'status',
-        'message',
-        'commit_count',
-        'linked_count',
-        'ignored_count',
-        'payload',
-        'received_at',
-    ];
-
-    /** @var array<string, string> */
-    protected $casts = [
-        'repository_id' => 'integer',
-        'commit_count' => 'integer',
-        'linked_count' => 'integer',
-        'ignored_count' => 'integer',
-        'payload' => 'array',
-        'received_at' => 'datetime',
-    ];
-
-    /**
-     * Repository that received the provider webhook.
-     *
-     * @return BelongsTo<GitRepository, GitWebhookLog>
-     */
-    public function repository(): BelongsTo
-    {
-        return $this->belongsTo(GitRepository::class, 'repository_id');
-    }
-}
diff --git a/Helpdesk/Models/KanbanBoard.php b/Helpdesk/Models/KanbanBoard.php
deleted file mode 100644
index ab77bc4c..00000000
--- a/Helpdesk/Models/KanbanBoard.php
+++ /dev/null
@@ -1,44 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsToMany;
-
-/**
- * Configurable Helpdesk Kanban board.
- */
-final class KanbanBoard extends Model
-{
-    use HasFactory;
-
-    protected $table = 'helpdesk_kanban_boards';
-
-    /** @var list<string> */
-    protected $fillable = [
-        'name',
-        'slug',
-        'description',
-        'is_default',
-        'sort_order',
-    ];
-
-    /** @var array<string, string> */
-    protected $casts = [
-        'is_default' => 'boolean',
-        'sort_order' => 'integer',
-    ];
-
-    /** @return BelongsToMany<Status> */
-    public function statuses(): BelongsToMany
-    {
-        return $this->belongsToMany(Status::class, 'helpdesk_kanban_board_statuses', 'board_id', 'status_id')
-            ->withPivot(['sort_order'])
-            ->orderBy('helpdesk_kanban_board_statuses.sort_order')
-            ->orderBy('helpdesk_statuses.sort_order')
-            ->withTimestamps();
-    }
-}
diff --git a/Helpdesk/Models/Priority.php b/Helpdesk/Models/Priority.php
deleted file mode 100644
index caf3efc0..00000000
--- a/Helpdesk/Models/Priority.php
+++ /dev/null
@@ -1,28 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\HasMany;
-
-final class Priority extends Model
-{
-    use HasFactory;
-
-    protected $table = 'helpdesk_priorities';
-
-    /** @var list<string> */
-    protected $fillable = ['name', 'slug', 'color', 'sort_order'];
-
-    /** @var array<string, string> */
-    protected $casts = ['sort_order' => 'integer'];
-
-    /** @return HasMany<Ticket> */
-    public function tickets(): HasMany
-    {
-        return $this->hasMany(Ticket::class, 'priority_id');
-    }
-}
diff --git a/Helpdesk/Models/Product.php b/Helpdesk/Models/Product.php
deleted file mode 100644
index cec09c48..00000000
--- a/Helpdesk/Models/Product.php
+++ /dev/null
@@ -1,16 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\HasMany;
-
-final class Product extends Model
-{
-    protected $table = 'helpdesk_products';
-    protected $fillable = ['company_id','name','slug','type','version','release_channel','description','is_active'];
-    protected $casts = ['company_id'=>'integer','is_active'=>'boolean'];
-    public function tickets(): HasMany { return $this->hasMany(Ticket::class, 'product_id'); }
-}
diff --git a/Helpdesk/Models/Project.php b/Helpdesk/Models/Project.php
deleted file mode 100644
index eea3f35a..00000000
--- a/Helpdesk/Models/Project.php
+++ /dev/null
@@ -1,37 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-use Illuminate\Database\Eloquent\Relations\HasMany;
-use Illuminate\Database\Eloquent\SoftDeletes;
-
-final class Project extends Model
-{
-    use HasFactory;
-    use SoftDeletes;
-
-    protected $table = 'helpdesk_projects';
-
-    /** @var list<string> */
-    protected $fillable = ['company_id', 'team_id', 'title', 'slug', 'color', 'description', 'archived_at'];
-
-    /** @var array<string, string> */
-    protected $casts = ['company_id' => 'integer', 'team_id' => 'integer', 'archived_at' => 'datetime'];
-
-    /** @return BelongsTo<Team, Project> */
-    public function team(): BelongsTo
-    {
-        return $this->belongsTo(Team::class, 'team_id');
-    }
-
-    /** @return HasMany<Ticket> */
-    public function tickets(): HasMany
-    {
-        return $this->hasMany(Ticket::class, 'project_id');
-    }
-}
diff --git a/Helpdesk/Models/SlaPolicy.php b/Helpdesk/Models/SlaPolicy.php
deleted file mode 100644
index e249c742..00000000
--- a/Helpdesk/Models/SlaPolicy.php
+++ /dev/null
@@ -1,17 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-
-final class SlaPolicy extends Model
-{
-    protected $table = 'helpdesk_sla_policies';
-    protected $fillable = ['company_id','priority_id','category_id','name','slug','first_response_minutes','resolution_minutes','business_hours_only','is_default','is_active'];
-    protected $casts = ['company_id'=>'integer','priority_id'=>'integer','category_id'=>'integer','first_response_minutes'=>'integer','resolution_minutes'=>'integer','business_hours_only'=>'boolean','is_default'=>'boolean','is_active'=>'boolean'];
-    public function priority(): BelongsTo { return $this->belongsTo(Priority::class, 'priority_id'); }
-    public function category(): BelongsTo { return $this->belongsTo(Category::class, 'category_id'); }
-}
diff --git a/Helpdesk/Models/Status.php b/Helpdesk/Models/Status.php
deleted file mode 100644
index d91006df..00000000
--- a/Helpdesk/Models/Status.php
+++ /dev/null
@@ -1,35 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\HasMany;
-
-/**
- * @property int $id
- * @property string $name
- * @property string $slug
- * @property string $color
- * @property bool $is_closed
- */
-final class Status extends Model
-{
-    use HasFactory;
-
-    protected $table = 'helpdesk_statuses';
-
-    /** @var list<string> */
-    protected $fillable = ['name', 'slug', 'color', 'sort_order', 'is_closed'];
-
-    /** @var array<string, string> */
-    protected $casts = ['is_closed' => 'boolean', 'sort_order' => 'integer'];
-
-    /** @return HasMany<Ticket> */
-    public function tickets(): HasMany
-    {
-        return $this->hasMany(Ticket::class, 'status_id');
-    }
-}
diff --git a/Helpdesk/Models/Tag.php b/Helpdesk/Models/Tag.php
deleted file mode 100644
index 5683f26a..00000000
--- a/Helpdesk/Models/Tag.php
+++ /dev/null
@@ -1,16 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsToMany;
-
-final class Tag extends Model
-{
-    protected $table = 'helpdesk_tags';
-    protected $fillable = ['company_id','name','slug','color'];
-    protected $casts = ['company_id'=>'integer'];
-    public function tickets(): BelongsToMany { return $this->belongsToMany(Ticket::class, 'helpdesk_ticket_tag', 'tag_id', 'ticket_id'); }
-}
diff --git a/Helpdesk/Models/Team.php b/Helpdesk/Models/Team.php
deleted file mode 100644
index c85c3bc3..00000000
--- a/Helpdesk/Models/Team.php
+++ /dev/null
@@ -1,39 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\HasMany;
-use Illuminate\Database\Eloquent\SoftDeletes;
-
-final class Team extends Model
-{
-    use HasFactory;
-    use SoftDeletes;
-
-    protected $table = 'helpdesk_teams';
-
-    /** @var list<string> */
-    protected $fillable = ['company_id', 'name', 'slug', 'color', 'description', 'archived_at'];
-
-    /** @var array<string, string> */
-    protected $casts = [
-        'company_id' => 'integer',
-        'archived_at' => 'datetime',
-    ];
-
-    /** @return HasMany<Project> */
-    public function projects(): HasMany
-    {
-        return $this->hasMany(Project::class, 'team_id');
-    }
-
-    /** @return HasMany<Ticket> */
-    public function tickets(): HasMany
-    {
-        return $this->hasMany(Ticket::class, 'team_id');
-    }
-}
diff --git a/Helpdesk/Models/Ticket.php b/Helpdesk/Models/Ticket.php
deleted file mode 100644
index 1efa5bb8..00000000
--- a/Helpdesk/Models/Ticket.php
+++ /dev/null
@@ -1,188 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use App\Models\User;
-use Illuminate\Database\Eloquent\Builder;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-use Illuminate\Database\Eloquent\Relations\BelongsToMany;
-use Illuminate\Database\Eloquent\Relations\HasMany;
-use Illuminate\Database\Eloquent\SoftDeletes;
-
-/**
- * @property int $id
- * @property string $reference
- * @property string $subject
- * @property string $body
- */
-final class Ticket extends Model
-{
-    use SoftDeletes;
-
-    protected $table = 'helpdesk_tickets';
-
-    /** @var list<string> */
-    protected $fillable = [
-        'reference', 'company_id', 'user_id', 'agent_id', 'status_id', 'priority_id', 'category_id', 'project_id', 'team_id',
-        'subject', 'body', 'due_at', 'completed_at', 'last_activity_at', 'archived_at',
-        'sla_policy_id', 'product_id', 'first_response_at', 'sla_first_response_due_at', 'sla_resolution_due_at',
-        'sla_first_response_breached_at', 'sla_resolution_breached_at', 'public_replies_count', 'time_spent_minutes',
-    ];
-
-    /** @var array<string, string> */
-    protected $casts = [
-        'company_id' => 'integer',
-        'team_id' => 'integer',
-        'due_at' => 'datetime',
-        'completed_at' => 'datetime',
-        'last_activity_at' => 'datetime',
-        'archived_at' => 'datetime',
-        'sla_policy_id' => 'integer',
-        'product_id' => 'integer',
-        'first_response_at' => 'datetime',
-        'sla_first_response_due_at' => 'datetime',
-        'sla_resolution_due_at' => 'datetime',
-        'sla_first_response_breached_at' => 'datetime',
-        'sla_resolution_breached_at' => 'datetime',
-        'public_replies_count' => 'integer',
-        'time_spent_minutes' => 'integer',
-    ];
-
-    /** @return BelongsTo<User, Ticket> */
-    public function owner(): BelongsTo
-    {
-        return $this->belongsTo(User::class, 'user_id');
-    }
-
-    /** @return BelongsTo<User, Ticket> */
-    public function agent(): BelongsTo
-    {
-        return $this->belongsTo(User::class, 'agent_id');
-    }
-
-    /** @return BelongsTo<Status, Ticket> */
-    public function status(): BelongsTo
-    {
-        return $this->belongsTo(Status::class, 'status_id');
-    }
-
-    /** @return BelongsTo<Priority, Ticket> */
-    public function priority(): BelongsTo
-    {
-        return $this->belongsTo(Priority::class, 'priority_id');
-    }
-
-    /** @return BelongsTo<Category, Ticket> */
-    public function category(): BelongsTo
-    {
-        return $this->belongsTo(Category::class, 'category_id');
-    }
-
-    /** @return BelongsTo<Project, Ticket> */
-    public function project(): BelongsTo
-    {
-        return $this->belongsTo(Project::class, 'project_id');
-    }
-
-    /** @return BelongsTo<Team, Ticket> */
-    public function team(): BelongsTo
-    {
-        return $this->belongsTo(Team::class, 'team_id');
-    }
-
-    /** @return HasMany<Comment> */
-    public function comments(): HasMany
-    {
-        return $this->hasMany(Comment::class, 'ticket_id')
-            ->whereNull('parent_id')
-            ->oldest();
-    }
-
-
-    /** @return BelongsTo<SlaPolicy, Ticket> */
-    public function slaPolicy(): BelongsTo
-    {
-        return $this->belongsTo(SlaPolicy::class, 'sla_policy_id');
-    }
-
-    /** @return BelongsTo<Product, Ticket> */
-    public function product(): BelongsTo
-    {
-        return $this->belongsTo(Product::class, 'product_id');
-    }
-
-    /** @return HasMany<TicketSlaEvent> */
-    public function slaEvents(): HasMany
-    {
-        return $this->hasMany(TicketSlaEvent::class, 'ticket_id')->latest();
-    }
-
-    /** @return HasMany<TicketRating> */
-    public function ratings(): HasMany
-    {
-        return $this->hasMany(TicketRating::class, 'ticket_id')->latest();
-    }
-
-    /** @return HasMany<ChecklistItem> */
-    public function checklistItems(): HasMany
-    {
-        return $this->hasMany(ChecklistItem::class, 'ticket_id')->orderBy('sort_order')->orderBy('id');
-    }
-
-    /** @return BelongsToMany<Tag> */
-    public function tags(): BelongsToMany
-    {
-        return $this->belongsToMany(Tag::class, 'helpdesk_ticket_tag', 'ticket_id', 'tag_id');
-    }
-
-    public function getSlaFirstResponseBreachedAttribute(): bool
-    {
-        return $this->first_response_at === null
-            && $this->sla_first_response_due_at !== null
-            && now()->greaterThan($this->sla_first_response_due_at);
-    }
-
-    public function getSlaResolutionBreachedAttribute(): bool
-    {
-        return $this->completed_at === null
-            && $this->sla_resolution_due_at !== null
-            && now()->greaterThan($this->sla_resolution_due_at);
-    }
-
-    /** @return HasMany<GitCommit> */
-    public function gitCommits(): HasMany
-    {
-        return $this->hasMany(GitCommit::class, 'ticket_id')->latest('committed_at');
-    }
-
-    /** @return HasMany<Attachment> */
-    public function attachments(): HasMany
-    {
-        return $this->hasMany(Attachment::class, 'ticket_id')->latest();
-    }
-
-    /** @param Builder<Ticket> $query @return Builder<Ticket> */
-    public function scopeOpen(Builder $query): Builder
-    {
-        return $query->whereNull('completed_at');
-    }
-
-    /** @param Builder<Ticket> $query @return Builder<Ticket> */
-    public function scopeVisibleTo(Builder $query, User $user): Builder
-    {
-        if ((bool) ($user->helpdesk_admin ?? false)) {
-            return $query;
-        }
-
-        if ((bool) ($user->helpdesk_agent ?? false)) {
-            return $query->where(static function (Builder $subQuery) use ($user): void {
-                $subQuery->where('agent_id', $user->id)->orWhere('user_id', $user->id);
-            });
-        }
-
-        return $query->where('user_id', $user->id);
-    }
-}
diff --git a/Helpdesk/Models/TicketRating.php b/Helpdesk/Models/TicketRating.php
deleted file mode 100644
index 6595b314..00000000
--- a/Helpdesk/Models/TicketRating.php
+++ /dev/null
@@ -1,14 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Model;
-
-final class TicketRating extends Model
-{
-    protected $table = 'helpdesk_ticket_ratings';
-    protected $fillable = ['ticket_id','agent_id','team_id','category_id','rating','token','comment','rated_at'];
-    protected $casts = ['ticket_id'=>'integer','agent_id'=>'integer','team_id'=>'integer','category_id'=>'integer','rating'=>'integer','rated_at'=>'datetime'];
-}
diff --git a/Helpdesk/Models/TicketSlaEvent.php b/Helpdesk/Models/TicketSlaEvent.php
deleted file mode 100644
index 567bd41b..00000000
--- a/Helpdesk/Models/TicketSlaEvent.php
+++ /dev/null
@@ -1,14 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Model;
-
-final class TicketSlaEvent extends Model
-{
-    protected $table = 'helpdesk_ticket_sla_events';
-    protected $fillable = ['ticket_id','sla_policy_id','event','due_at','occurred_at','breached','meta'];
-    protected $casts = ['ticket_id'=>'integer','sla_policy_id'=>'integer','due_at'=>'datetime','occurred_at'=>'datetime','breached'=>'boolean','meta'=>'array'];
-}
diff --git a/Helpdesk/Models/WorkflowLog.php b/Helpdesk/Models/WorkflowLog.php
deleted file mode 100644
index 2b218c1f..00000000
--- a/Helpdesk/Models/WorkflowLog.php
+++ /dev/null
@@ -1,38 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\BelongsTo;
-
-final class WorkflowLog extends Model
-{
-    use HasFactory;
-
-    protected $table = 'helpdesk_workflow_logs';
-
-    /** @var list<string> */
-    protected $fillable = ['template_id', 'ticket_id', 'event', 'recipient', 'subject', 'status', 'tracking_token', 'first_opened_at', 'last_opened_at', 'opened_count', 'error'];
-
-    /** @var array<string, string> */
-    protected $casts = [
-        'first_opened_at' => 'datetime',
-        'last_opened_at' => 'datetime',
-        'opened_count' => 'integer',
-    ];
-
-    /** @return BelongsTo<WorkflowTemplate, WorkflowLog> */
-    public function template(): BelongsTo
-    {
-        return $this->belongsTo(WorkflowTemplate::class, 'template_id');
-    }
-
-    /** @return BelongsTo<Ticket, WorkflowLog> */
-    public function ticket(): BelongsTo
-    {
-        return $this->belongsTo(Ticket::class, 'ticket_id');
-    }
-}
diff --git a/Helpdesk/Models/WorkflowTemplate.php b/Helpdesk/Models/WorkflowTemplate.php
deleted file mode 100644
index a4ce2027..00000000
--- a/Helpdesk/Models/WorkflowTemplate.php
+++ /dev/null
@@ -1,28 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Models;
-
-use Illuminate\Database\Eloquent\Factories\HasFactory;
-use Illuminate\Database\Eloquent\Model;
-use Illuminate\Database\Eloquent\Relations\HasMany;
-
-final class WorkflowTemplate extends Model
-{
-    use HasFactory;
-
-    protected $table = 'helpdesk_workflow_templates';
-
-    /** @var list<string> */
-    protected $fillable = ['name', 'event', 'subject', 'html_body', 'text_body', 'to_role', 'cc', 'bcc', 'is_active'];
-
-    /** @var array<string, string> */
-    protected $casts = ['is_active' => 'boolean'];
-
-    /** @return HasMany<WorkflowLog> */
-    public function logs(): HasMany
-    {
-        return $this->hasMany(WorkflowLog::class, 'template_id');
-    }
-}
diff --git a/Helpdesk/Policies/TicketPolicy.php b/Helpdesk/Policies/TicketPolicy.php
deleted file mode 100644
index 6d45f1f7..00000000
--- a/Helpdesk/Policies/TicketPolicy.php
+++ /dev/null
@@ -1,57 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Policies;
-
-use App\Models\User;
-use Modules\Helpdesk\Models\Ticket;
-
-final class TicketPolicy
-{
-    public function viewAny(User $user): bool
-    {
-        return true;
-    }
-
-    public function view(User $user, Ticket $ticket): bool
-    {
-        return $this->isPrivileged($user)
-            || ((bool) ($user->helpdesk_agent ?? false) && ((int) $ticket->agent_id === (int) $user->id || (int) $ticket->user_id === (int) $user->id))
-            || (int) $ticket->user_id === (int) $user->id;
-    }
-
-    public function create(User $user): bool
-    {
-        return true;
-    }
-
-    public function update(User $user, Ticket $ticket): bool
-    {
-        return $this->isPrivileged($user)
-            || ((bool) ($user->helpdesk_agent ?? false) && (int) $ticket->agent_id === (int) $user->id);
-    }
-
-    public function comment(User $user, Ticket $ticket): bool
-    {
-        return $this->view($user, $ticket);
-    }
-
-    public function delete(User $user, Ticket $ticket): bool
-    {
-        return $this->isPrivileged($user);
-    }
-
-    private function isPrivileged(User $user): bool
-    {
-        if ((bool) ($user->helpdesk_admin ?? false)) {
-            return true;
-        }
-
-        if (method_exists($user, 'isMpbaPlatformAdmin') && $user->isMpbaPlatformAdmin()) {
-            return true;
-        }
-
-        return false;
-    }
-}
diff --git a/Helpdesk/Providers/.gitkeep b/Helpdesk/Providers/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Providers/HelpdeskServiceProvider.php b/Helpdesk/Providers/HelpdeskServiceProvider.php
deleted file mode 100644
index b441b10e..00000000
--- a/Helpdesk/Providers/HelpdeskServiceProvider.php
+++ /dev/null
@@ -1,193 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Providers;
-
-use Illuminate\Support\Facades\Blade;
-use Illuminate\Support\Facades\Config;
-use Illuminate\Support\Facades\File;
-use Illuminate\Support\Facades\Gate;
-use Illuminate\Support\ServiceProvider;
-use Livewire\Livewire;
-use Modules\Helpdesk\Livewire\HelpdeskDashboardWidget;
-use Modules\Helpdesk\Livewire\KanbanBoard;
-use Modules\Helpdesk\Livewire\SettingsManager;
-use Modules\Helpdesk\Livewire\TicketCreate;
-use Modules\Helpdesk\Livewire\TicketIndex;
-use Modules\Helpdesk\Livewire\TicketShow;
-use Modules\Helpdesk\Models\Ticket;
-use Modules\Helpdesk\Policies\TicketPolicy;
-use Modules\Helpdesk\Support\ModuleInfo;
-
-final class HelpdeskServiceProvider extends ServiceProvider
-{
-    /**
-     * Module name.
-     */
-    protected string $moduleName = 'Helpdesk';
-
-    /**
-     * Lowercase module name.
-     */
-    protected string $moduleNameLower = 'helpdesk';
-
-    /**
-     * Register module services.
-     */
-    public function register(): void
-    {
-        $this->app->register(RouteServiceProvider::class);
-
-        $this->mergeConfigFrom(
-            module_path(ModuleInfo::name(), 'Config/config.php'),
-            ModuleInfo::nameLower()
-        );
-    }
-
-    /**
-     * Bootstrap module services.
-     */
-    public function boot(): void
-    {
-        $this->registerTranslations();
-        $this->registerConfig();
-        $this->registerViews();
-        $this->registerHelpers();
-        $this->registerCommands();
-        $this->registerLivewireComponents();
-        $this->registerPolicies();
-
-        $this->loadMigrationsFrom(module_path(ModuleInfo::name(), 'Database/Migrations'));
-    }
-
-    /**
-     * Register Livewire components used by the module.
-     */
-    protected function registerLivewireComponents(): void
-    {
-        Livewire::component('helpdesk.ticket-index', TicketIndex::class);
-        Livewire::component('helpdesk.ticket-create', TicketCreate::class);
-        Livewire::component('helpdesk.ticket-show', TicketShow::class);
-        Livewire::component('helpdesk.dashboard-widget', HelpdeskDashboardWidget::class);
-        Livewire::component('helpdesk.kanban-board', KanbanBoard::class);
-        Livewire::component('helpdesk.settings-manager', SettingsManager::class);
-    }
-
-    /**
-     * Register policies and gates.
-     */
-    protected function registerPolicies(): void
-    {
-        Gate::policy(Ticket::class, TicketPolicy::class);
-
-        Gate::define('helpdesk-admin', static fn ($user): bool => (bool) ($user->helpdesk_admin ?? false));
-        Gate::define('helpdesk-agent', static fn ($user): bool => (bool) (($user->helpdesk_agent ?? false) || ($user->helpdesk_admin ?? false)));
-    }
-
-    /**
-     * Register helpers.
-     */
-    protected function registerHelpers(): void
-    {
-        foreach (glob(module_path(ModuleInfo::name(), 'Helpers/*.php')) ?: [] as $filename) {
-            require_once $filename;
-        }
-    }
-
-    /**
-     * Dynamically register console commands.
-     */
-    protected function registerCommands(): void
-    {
-        if (! $this->app->runningInConsole()) {
-            return;
-        }
-
-        $commandPath = module_path(ModuleInfo::name(), 'Console');
-
-        if (! is_dir($commandPath)) {
-            return;
-        }
-
-        $commands = collect(File::allFiles($commandPath))
-            ->map(fn ($file): string => 'Modules\\'.$this->moduleName.'\\Console\\'.$file->getFilenameWithoutExtension())
-            ->filter(fn (string $class): bool => class_exists($class))
-            ->values()
-            ->all();
-
-        $this->commands($commands);
-    }
-
-    /**
-     * Register config publishing.
-     */
-    protected function registerConfig(): void
-    {
-        $this->publishes([
-            module_path(ModuleInfo::name(), 'Config/config.php') => config_path(ModuleInfo::nameLower().'.php'),
-        ], 'config');
-    }
-
-    /**
-     * Register module views.
-     */
-    protected function registerViews(): void
-    {
-        $viewPath = resource_path('views/modules/'.ModuleInfo::nameLower());
-        $sourcePath = module_path(ModuleInfo::name(), 'Resources/views');
-
-        $this->publishes([
-            $sourcePath => $viewPath,
-        ], ['views', ModuleInfo::nameLower().'-module-views']);
-
-        $this->loadViewsFrom(array_merge($this->getPublishableViewPaths(), [$sourcePath]), ModuleInfo::nameLower());
-
-        Blade::componentNamespace('Modules\Helpdesk\View\Components', 'helpdesk');
-        Blade::anonymousComponentPath($sourcePath.'/components', 'helpdesk');
-    }
-
-    /**
-     * Register translations.
-     */
-    protected function registerTranslations(): void
-    {
-        $langPath = resource_path('lang/modules/'.ModuleInfo::nameLower());
-
-        if (is_dir($langPath)) {
-            $this->loadTranslationsFrom($langPath, ModuleInfo::nameLower());
-
-            return;
-        }
-
-        $this->loadTranslationsFrom(module_path(ModuleInfo::name(), 'Resources/lang'), ModuleInfo::nameLower());
-    }
-
-    /**
-     * Get publishable view override paths.
-     *
-     * @return array<int, string>
-     */
-    private function getPublishableViewPaths(): array
-    {
-        $paths = [];
-
-        foreach (Config::get('view.paths') as $path) {
-            if (is_dir($path.'/modules/'.ModuleInfo::nameLower())) {
-                $paths[] = $path.'/modules/'.ModuleInfo::nameLower();
-            }
-        }
-
-        return $paths;
-    }
-
-    /**
-     * Get provided services.
-     *
-     * @return array<int, string>
-     */
-    public function provides(): array
-    {
-        return [];
-    }
-}
diff --git a/Helpdesk/Providers/RouteServiceProvider.php b/Helpdesk/Providers/RouteServiceProvider.php
deleted file mode 100644
index 9acc652e..00000000
--- a/Helpdesk/Providers/RouteServiceProvider.php
+++ /dev/null
@@ -1,50 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Providers;
-
-use Illuminate\Foundation\Support\Providers\RouteServiceProvider as ServiceProvider;
-use Illuminate\Support\Facades\Route;
-use Modules\Helpdesk\Http\Controllers\WorkflowOpenController;
-use Modules\Helpdesk\Support\ModuleInfo;
-
-final class RouteServiceProvider extends ServiceProvider
-{
-    /**
-     * Define module routes.
-     */
-    public function map(): void
-    {
-        $this->mapApiRoutes();
-        $this->mapWebRoutes();
-    }
-
-    /**
-     * Define web routes.
-     */
-    protected function mapWebRoutes(): void
-    {
-        Route::middleware(['web'])
-            ->prefix(config('helpdesk.route_prefix', 'helpdesk'))
-            ->name('helpdesk.')
-            ->get('/workflow/open/{token}', WorkflowOpenController::class)
-            ->name('workflow.open');
-
-        Route::middleware(config('helpdesk.middleware', ['web', 'auth']))
-            ->prefix(config('helpdesk.route_prefix', 'helpdesk'))
-            ->name('helpdesk.')
-            ->group(module_path(ModuleInfo::name(), 'Routes/web.php'));
-    }
-
-    /**
-     * Define API routes.
-     */
-    protected function mapApiRoutes(): void
-    {
-        Route::prefix('api/helpdesk')
-            ->middleware('api')
-            ->name('api.helpdesk.')
-            ->group(module_path(ModuleInfo::name(), 'Routes/api.php'));
-    }
-}
diff --git a/Helpdesk/Resources/assets/.gitkeep b/Helpdesk/Resources/assets/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Resources/assets/css/.gitkeep b/Helpdesk/Resources/assets/css/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Resources/assets/css/app.css b/Helpdesk/Resources/assets/css/app.css
deleted file mode 100644
index d9f96508..00000000
--- a/Helpdesk/Resources/assets/css/app.css
+++ /dev/null
@@ -1 +0,0 @@
-.helpdesk-module{}
diff --git a/Helpdesk/Resources/assets/js/.gitkeep b/Helpdesk/Resources/assets/js/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Resources/assets/js/app.js b/Helpdesk/Resources/assets/js/app.js
deleted file mode 100644
index 7ba07a91..00000000
--- a/Helpdesk/Resources/assets/js/app.js
+++ /dev/null
@@ -1,5 +0,0 @@
-import './bootstrap';
-import Sortable from 'sortablejs';
-
-window.Sortable = Sortable;
-console.info('Helpdesk module assets loaded');
diff --git a/Helpdesk/Resources/assets/js/bootstrap.js b/Helpdesk/Resources/assets/js/bootstrap.js
deleted file mode 100644
index f7ae55eb..00000000
--- a/Helpdesk/Resources/assets/js/bootstrap.js
+++ /dev/null
@@ -1,4 +0,0 @@
-import axios from 'axios';
-
-window.axios = window.axios || axios;
-window.axios.defaults.headers.common['X-Requested-With'] = 'XMLHttpRequest';
diff --git a/Helpdesk/Resources/assets/sass/app.scss b/Helpdesk/Resources/assets/sass/app.scss
deleted file mode 100644
index 95b512a2..00000000
--- a/Helpdesk/Resources/assets/sass/app.scss
+++ /dev/null
@@ -1,3 +0,0 @@
-.helpdesk-module {
-    min-height: 100vh;
-}
diff --git a/Helpdesk/Resources/lang/.gitkeep b/Helpdesk/Resources/lang/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Resources/views/.gitkeep b/Helpdesk/Resources/views/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Resources/views/components/html-editor.blade.php b/Helpdesk/Resources/views/components/html-editor.blade.php
deleted file mode 100644
index 21fbc616..00000000
--- a/Helpdesk/Resources/views/components/html-editor.blade.php
+++ /dev/null
@@ -1,75 +0,0 @@
-@props([
-    'label' => 'Details',
-    'rows' => 10,
-    'placeholder' => 'Write your message...',
-])
-
-@php
-    $wireModel = $attributes->wire('model');
-    $model = $wireModel->value();
-    $initialValue = $model ? data_get($this, $model, '') : '';
-@endphp
-
-<div
-    {{ $attributes->whereDoesntStartWith('wire:model')->merge(['class' => 'space-y-2']) }}
-    x-on:helpdesk-editor-reset.window="if ($event.detail.model === model) clear()"
-    x-data="{
-        model: @js($model),
-        value: @js($initialValue),
-        sync() {
-            this.value = this.$refs.editor.innerHTML;
-            if (this.model) {
-                this.$wire.set(this.model, this.value, false);
-            }
-        },
-        command(action, value = null) {
-            this.$refs.editor.focus();
-            document.execCommand(action, false, value);
-            this.sync();
-        },
-        clear() {
-            this.value = '';
-            this.$refs.editor.innerHTML = '';
-            if (this.model) {
-                this.$wire.set(this.model, '', false);
-            }
-        },
-        init() {
-            this.$refs.editor.innerHTML = this.value || '';
-        }
-    }"
->
-    <label class="block text-sm font-medium text-zinc-700 dark:text-zinc-200">{{ $label }}</label>
-
-    @if($model)
-        <input type="hidden" name="{{ $model }}" x-bind:value="value">
-    @endif
-
-    <div class="overflow-hidden rounded-xl border border-zinc-300 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-950" wire:ignore>
-        <div class="flex flex-wrap gap-1 border-b border-zinc-200 bg-zinc-50 p-2 dark:border-zinc-800 dark:bg-zinc-900">
-            <button type="button" x-on:click="command('bold')" class="rounded-lg px-2 py-1 text-sm font-bold hover:bg-zinc-200 dark:hover:bg-zinc-800">B</button>
-            <button type="button" x-on:click="command('italic')" class="rounded-lg px-2 py-1 text-sm italic hover:bg-zinc-200 dark:hover:bg-zinc-800">I</button>
-            <button type="button" x-on:click="command('underline')" class="rounded-lg px-2 py-1 text-sm underline hover:bg-zinc-200 dark:hover:bg-zinc-800">U</button>
-            <button type="button" x-on:click="command('insertUnorderedList')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">• List</button>
-            <button type="button" x-on:click="command('insertOrderedList')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">1. List</button>
-            <button type="button" x-on:click="command('formatBlock', 'blockquote')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Quote</button>
-            <button type="button" x-on:click="const url = prompt('URL'); if (url) command('createLink', url)" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Link</button>
-            <button type="button" x-on:click="command('removeFormat')" class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Clear</button>
-        </div>
-
-        <div
-            x-ref="editor"
-            contenteditable="true"
-            x-on:input.debounce.300ms="sync"
-            x-on:blur="sync"
-            class="prose prose-sm min-h-[{{ (int) $rows * 28 }}px] max-w-none bg-white p-4 text-sm text-zinc-900 outline-none dark:prose-invert dark:bg-zinc-950 dark:text-zinc-100"
-            data-placeholder="{{ $placeholder }}"
-        ></div>
-    </div>
-
-    @if($model)
-        @error($model)
-            <div class="text-sm text-red-600">{{ $message }}</div>
-        @enderror
-    @endif
-</div>
diff --git a/Helpdesk/Resources/views/components/lookup-table.blade.php b/Helpdesk/Resources/views/components/lookup-table.blade.php
deleted file mode 100644
index 2c652685..00000000
--- a/Helpdesk/Resources/views/components/lookup-table.blade.php
+++ /dev/null
@@ -1,20 +0,0 @@
-<div class="overflow-x-auto">
-    <table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
-        <thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
-            <tr><th class="px-4 py-3">Name</th><th class="px-4 py-3">Slug</th><th class="px-4 py-3">Colour</th><th class="px-4 py-3">Tickets</th><th class="px-4 py-3 text-right">Actions</th></tr>
-        </thead>
-        <tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
-            @forelse ($items as $item)
-                <tr>
-                    <td class="px-4 py-3 font-medium text-zinc-900 dark:text-zinc-100">{{ $item->name }}</td>
-                    <td class="px-4 py-3 font-mono text-xs text-zinc-500">{{ $item->slug }}</td>
-                    <td class="px-4 py-3"><flux:badge color="{{ $item->color }}">{{ $item->color }}</flux:badge></td>
-                    <td class="px-4 py-3 text-zinc-500">{{ $item->tickets_count ?? 0 }}</td>
-                    <td class="px-4 py-3 text-right"><flux:button size="sm" wire:click="{{ $edit }}({{ $item->id }})" variant="primary">Edit</flux:button><flux:button size="sm" wire:click="{{ $delete }}({{ $item->id }})" variant="danger">Delete</flux:button></td>
-                </tr>
-            @empty
-                <tr><td colspan="5" class="px-4 py-10 text-center text-zinc-500">No records yet.</td></tr>
-            @endforelse
-        </tbody>
-    </table>
-</div>
diff --git a/Helpdesk/Resources/views/components/project-table.blade.php b/Helpdesk/Resources/views/components/project-table.blade.php
deleted file mode 100644
index 402eb92e..00000000
--- a/Helpdesk/Resources/views/components/project-table.blade.php
+++ /dev/null
@@ -1 +0,0 @@
-<div class="overflow-x-auto"><table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700"><thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300"><tr><th class="px-4 py-3">Project</th><th class="px-4 py-3">Team</th><th class="px-4 py-3">Slug</th><th class="px-4 py-3">Colour</th><th class="px-4 py-3">Tickets</th><th class="px-4 py-3 text-right">Actions</th></tr></thead><tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">@forelse ($items as $item)<tr><td class="px-4 py-3 font-medium text-zinc-900 dark:text-zinc-100">{{ $item->title }}</td><td class="px-4 py-3 text-zinc-500">{{ $item->team?->name ?? 'No team' }}</td><td class="px-4 py-3 font-mono text-xs text-zinc-500">{{ $item->slug }}</td><td class="px-4 py-3"><flux:badge color="{{ $item->color }}">{{ $item->color }}</flux:badge></td><td class="px-4 py-3 text-zinc-500">{{ $item->tickets_count }}</td><td class="px-4 py-3 text-right"><flux:button size="sm" wire:click="editProject({{ $item->id }})" variant="primary">Edit</flux:button><flux:button size="sm" wire:click="deleteProject({{ $item->id }})" variant="danger">Delete</flux:button></td></tr>@empty<tr><td colspan="6" class="px-4 py-10 text-center text-zinc-500">No projects yet.</td></tr>@endforelse</tbody></table></div>
diff --git a/Helpdesk/Resources/views/components/repository-table.blade.php b/Helpdesk/Resources/views/components/repository-table.blade.php
deleted file mode 100644
index 54d4d0d8..00000000
--- a/Helpdesk/Resources/views/components/repository-table.blade.php
+++ /dev/null
@@ -1,38 +0,0 @@
-@props(['items'])
-
-<div class="overflow-hidden rounded-2xl border border-zinc-200 bg-white dark:border-zinc-700 dark:bg-zinc-900">
-    <table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
-        <thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
-            <tr>
-                <th class="px-4 py-3">Repository</th>
-                <th class="px-4 py-3">Project</th>
-                <th class="px-4 py-3">Provider</th>
-                <th class="px-4 py-3">Branch</th>
-                <th class="px-4 py-3">Commits</th>
-                <th class="px-4 py-3">Webhook</th>
-                <th class="px-4 py-3 text-right">Actions</th>
-            </tr>
-        </thead>
-        <tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
-            @forelse ($items as $item)
-                <tr>
-                    <td class="px-4 py-3 font-medium text-zinc-900 dark:text-zinc-100">{{ $item->name }}</td>
-                    <td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $item->project?->title ?? 'Global' }}</td>
-                    <td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $item->provider }}</td>
-                    <td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $item->default_branch }}</td>
-                    <td class="px-4 py-3"><flux:badge color="zinc">{{ $item->commits_count }}</flux:badge></td>
-                    <td class="px-4 py-3 text-xs text-zinc-600 dark:text-zinc-300">
-                        <div class="font-medium text-zinc-800 dark:text-zinc-100">{{ $item->webhook_logs_count ?? 0 }} deliveries</div>
-                        <code class="mt-1 block max-w-xs truncate rounded bg-zinc-100 px-2 py-1 text-[11px] text-zinc-700 dark:bg-zinc-800 dark:text-zinc-200">{{ route('api.helpdesk.git.webhook', ['repository' => $item->id]) }}</code>
-                    </td>
-                    <td class="px-4 py-3 text-right">
-                        <flux:button size="sm" variant="primary" wire:click="editRepository({{ $item->id }})">Edit</flux:button>
-                        <flux:button size="sm" variant="danger" wire:click="deleteRepository({{ $item->id }})" wire:confirm="Delete this repository?">Delete</flux:button>
-                    </td>
-                </tr>
-            @empty
-                <tr><td colspan="7" class="px-4 py-8 text-center text-zinc-500">No repositories yet.</td></tr>
-            @endforelse
-        </tbody>
-    </table>
-</div>
diff --git a/Helpdesk/Resources/views/components/settings-section.blade.php b/Helpdesk/Resources/views/components/settings-section.blade.php
deleted file mode 100644
index 05892b6e..00000000
--- a/Helpdesk/Resources/views/components/settings-section.blade.php
+++ /dev/null
@@ -1,8 +0,0 @@
-<section class="overflow-hidden rounded-2xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-    <div class="border-b border-zinc-200 bg-zinc-50 px-5 py-4 dark:border-zinc-700 dark:bg-zinc-800/70">
-        <h2 class="text-lg font-semibold text-zinc-900 dark:text-white">{{ $title }}</h2>
-        <p class="mt-1 text-sm text-zinc-500 dark:text-zinc-400">{{ $description }}</p>
-    </div>
-    <div class="border-b border-zinc-200 p-5 dark:border-zinc-700">{{ $form }}</div>
-    <div>{{ $slot }}</div>
-</section>
diff --git a/Helpdesk/Resources/views/components/team-table.blade.php b/Helpdesk/Resources/views/components/team-table.blade.php
deleted file mode 100644
index 6dc60692..00000000
--- a/Helpdesk/Resources/views/components/team-table.blade.php
+++ /dev/null
@@ -1 +0,0 @@
-<div class="overflow-x-auto"><table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700"><thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300"><tr><th class="px-4 py-3">Team</th><th class="px-4 py-3">Slug</th><th class="px-4 py-3">Colour</th><th class="px-4 py-3">Projects</th><th class="px-4 py-3">Tickets</th><th class="px-4 py-3 text-right">Actions</th></tr></thead><tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">@forelse ($items as $item)<tr><td class="px-4 py-3 font-medium text-zinc-900 dark:text-zinc-100">{{ $item->name }}</td><td class="px-4 py-3 font-mono text-xs text-zinc-500">{{ $item->slug }}</td><td class="px-4 py-3"><flux:badge color="{{ $item->color }}">{{ $item->color }}</flux:badge></td><td class="px-4 py-3 text-zinc-500">{{ $item->projects_count }}</td><td class="px-4 py-3 text-zinc-500">{{ $item->tickets_count }}</td><td class="px-4 py-3 text-right"><flux:button size="sm" wire:click="editTeam({{ $item->id }})" variant="primary">Edit</flux:button><flux:button size="sm" wire:click="deleteTeam({{ $item->id }})" variant="danger">Delete</flux:button></td></tr>@empty<tr><td colspan="6" class="px-4 py-10 text-center text-zinc-500">No teams yet.</td></tr>@endforelse</tbody></table></div>
diff --git a/Helpdesk/Resources/views/dashboard/card.blade.php b/Helpdesk/Resources/views/dashboard/card.blade.php
deleted file mode 100644
index 37648219..00000000
--- a/Helpdesk/Resources/views/dashboard/card.blade.php
+++ /dev/null
@@ -1 +0,0 @@
-<livewire:helpdesk.dashboard-widget />
diff --git a/Helpdesk/Resources/views/index.blade.php b/Helpdesk/Resources/views/index.blade.php
deleted file mode 100644
index 73a260dd..00000000
--- a/Helpdesk/Resources/views/index.blade.php
+++ /dev/null
@@ -1,44 +0,0 @@
-    <div class="space-y-6">
-        <div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-            <div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-8 text-white">
-                <div class="grid gap-6 lg:grid-cols-[1fr_320px] lg:items-center">
-                    <div>
-                        <p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Support operations</p>
-                        <h1 class="mt-2 text-3xl font-semibold tracking-tight md:text-4xl">Helpdesk dashboard</h1>
-                        <p class="mt-3 max-w-3xl text-sm leading-6 text-blue-100/90">Track open workload, closed tickets, response performance, project activity, priorities, Git commits and workflow communication from one professional support workspace.</p>
-                        <div class="mt-5 flex flex-wrap gap-2">
-                            <flux:button :href="route('helpdesk.tickets.create')" wire:navigate variant="primary" icon="plus">New ticket</flux:button>
-                            <flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="ghost" icon="ticket">Active tickets</flux:button>
-                            <flux:button :href="route('helpdesk.kanban')" wire:navigate variant="ghost" icon="squares-2x2">Kanban</flux:button>
-                            <flux:button :href="route('helpdesk.settings')" wire:navigate variant="ghost" icon="cog-6-tooth">Settings</flux:button>
-                        </div>
-                    </div>
-
-                    <div class="rounded-2xl border border-white/10 bg-white/10 p-5 shadow-2xl backdrop-blur">
-                        <div class="grid grid-cols-3 gap-2">
-                            @foreach (range(1, 9) as $cell)
-                                <div class="h-14 rounded-xl bg-white/15"></div>
-                            @endforeach
-                        </div>
-                        <div class="mt-4 rounded-xl bg-white/10 p-4">
-                            <div class="h-2 rounded-full bg-blue-300/80"></div>
-                            <div class="mt-3 h-2 w-3/4 rounded-full bg-emerald-300/80"></div>
-                            <div class="mt-3 h-2 w-1/2 rounded-full bg-rose-300/80"></div>
-                        </div>
-                    </div>
-                </div>
-            </div>
-        </div>
-
-        <div class="rounded-2xl border border-zinc-200 bg-white p-3 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-            <div class="flex flex-wrap gap-2">
-                <flux:button :href="route('helpdesk.index')" wire:navigate variant="primary">Dashboard</flux:button>
-                <flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="ghost">Tickets</flux:button>
-                <flux:button :href="route('helpdesk.tickets.create')" wire:navigate variant="ghost">Create</flux:button>
-                <flux:button :href="route('helpdesk.kanban')" wire:navigate variant="ghost">Kanban</flux:button>
-                <flux:button :href="route('helpdesk.settings')" wire:navigate variant="ghost">Settings</flux:button>
-            </div>
-        </div>
-
-        <livewire:helpdesk.dashboard-widget />
-    </div>
diff --git a/Helpdesk/Resources/views/layouts/master.blade.php b/Helpdesk/Resources/views/layouts/master.blade.php
deleted file mode 100644
index 805cc84b..00000000
--- a/Helpdesk/Resources/views/layouts/master.blade.php
+++ /dev/null
@@ -1,4 +0,0 @@
-<x-layouts.app :title="$title ?? __('Helpdesk')">
-    {{ $slot ?? '' }}
-    @yield('content')
-</x-layouts.app>
diff --git a/Helpdesk/Resources/views/livewire/dashboard-widget.blade.php b/Helpdesk/Resources/views/livewire/dashboard-widget.blade.php
deleted file mode 100644
index 38d713fe..00000000
--- a/Helpdesk/Resources/views/livewire/dashboard-widget.blade.php
+++ /dev/null
@@ -1,86 +0,0 @@
-<div class="space-y-6" dusk="helpdesk-dashboard-widget">
-    <div class="grid gap-4 md:grid-cols-4">
-        <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-            <div class="text-sm font-medium text-zinc-500">Total tickets</div>
-            <div class="mt-3 text-4xl font-semibold text-zinc-950 dark:text-white">{{ $totalCount }}</div>
-            <div class="mt-3 h-2 rounded-full bg-zinc-100 dark:bg-zinc-800"><div class="h-2 rounded-full bg-blue-500" style="width: 100%"></div></div>
-        </div>
-        <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-            <div class="text-sm font-medium text-zinc-500">Open tickets</div>
-            <div class="mt-3 text-4xl font-semibold text-blue-700 dark:text-blue-300">{{ $openCount }}</div>
-            <div class="mt-3 h-2 rounded-full bg-zinc-100 dark:bg-zinc-800"><div class="h-2 rounded-full bg-blue-500" style="width: {{ $openPercent }}%"></div></div>
-        </div>
-        <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-            <div class="text-sm font-medium text-zinc-500">Closed tickets</div>
-            <div class="mt-3 text-4xl font-semibold text-emerald-700 dark:text-emerald-300">{{ $closedCount }}</div>
-            <div class="mt-3 h-2 rounded-full bg-zinc-100 dark:bg-zinc-800"><div class="h-2 rounded-full bg-emerald-500" style="width: {{ $closedPercent }}%"></div></div>
-        </div>
-        <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-            <div class="text-sm font-medium text-zinc-500">High priority</div>
-            <div class="mt-3 text-4xl font-semibold text-red-700 dark:text-red-300">{{ $criticalCount }}</div>
-            <div class="mt-3 text-xs text-zinc-500">Open urgent/high/critical workload.</div>
-        </div>
-    </div>
-
-    <div class="grid gap-6 lg:grid-cols-3">
-        <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900 lg:col-span-2">
-            <div class="mb-5 flex items-center justify-between">
-                <div>
-                    <h2 class="text-lg font-semibold text-zinc-900 dark:text-white">Performance</h2>
-                    <p class="text-sm text-zinc-500 dark:text-zinc-400">Closure rate and remaining open workload.</p>
-                </div>
-                <flux:badge color="emerald">{{ $closedPercent }}% closed</flux:badge>
-            </div>
-            <div class="space-y-5">
-                <div>
-                    <div class="mb-2 flex justify-between text-sm"><span>Closed</span><span>{{ $closedPercent }}%</span></div>
-                    <div class="h-4 rounded-full bg-zinc-100 dark:bg-zinc-800"><div class="h-4 rounded-full bg-emerald-500" style="width: {{ $closedPercent }}%"></div></div>
-                </div>
-                <div>
-                    <div class="mb-2 flex justify-between text-sm"><span>Open</span><span>{{ $openPercent }}%</span></div>
-                    <div class="h-4 rounded-full bg-zinc-100 dark:bg-zinc-800"><div class="h-4 rounded-full bg-blue-500" style="width: {{ $openPercent }}%"></div></div>
-                </div>
-            </div>
-        </div>
-
-        <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-            <div class="mb-5 flex items-center justify-between">
-                <h2 class="text-lg font-semibold text-zinc-900 dark:text-white">Recent commits</h2>
-                <flux:button :href="route('helpdesk.settings')" wire:navigate size="sm" variant="ghost">Git setup</flux:button>
-            </div>
-            <div class="space-y-2">
-                @forelse ($recentCommits as $commit)
-                    <div class="rounded-xl border border-zinc-100 p-3 dark:border-zinc-800">
-                        <div class="font-mono text-xs text-zinc-500">{{ $commit->short_hash }} · {{ $commit->repository?->name }}</div>
-                        <div class="mt-1 truncate text-sm font-medium text-zinc-900 dark:text-zinc-100">{{ $commit->message }}</div>
-                    </div>
-                @empty
-                    <div class="rounded-xl border border-dashed border-zinc-300 p-4 text-center text-sm text-zinc-500 dark:border-zinc-700">No commits tracked yet.</div>
-                @endforelse
-            </div>
-        </div>
-    </div>
-
-    <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-        <div class="mb-5 flex items-center justify-between">
-            <div>
-                <h2 class="text-lg font-semibold text-zinc-900 dark:text-white">Recent tickets</h2>
-                <p class="text-sm text-zinc-500 dark:text-zinc-400">Latest support activity.</p>
-            </div>
-            <flux:button :href="route('helpdesk.tickets.index')" wire:navigate size="sm" variant="ghost">View all</flux:button>
-        </div>
-        <div class="space-y-2">
-            @forelse ($recentTickets as $ticket)
-                <a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="block rounded-xl border border-zinc-100 p-3 hover:bg-zinc-50 dark:border-zinc-800 dark:hover:bg-zinc-800">
-                    <div class="flex items-center justify-between gap-3">
-                        <span class="truncate text-sm font-medium text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</span>
-                        <flux:badge color="{{ $ticket->priority->color }}" size="sm">{{ $ticket->priority->name }}</flux:badge>
-                    </div>
-                    <div class="mt-1 text-xs text-zinc-500">{{ $ticket->reference }} · {{ $ticket->status->name }}</div>
-                </a>
-            @empty
-                <div class="rounded-xl border border-dashed border-zinc-300 p-4 text-center text-sm text-zinc-500 dark:border-zinc-700">No helpdesk tickets yet.</div>
-            @endforelse
-        </div>
-    </div>
-</div>
diff --git a/Helpdesk/Resources/views/livewire/kanban-board.blade.php b/Helpdesk/Resources/views/livewire/kanban-board.blade.php
deleted file mode 100644
index a3b6b3d7..00000000
--- a/Helpdesk/Resources/views/livewire/kanban-board.blade.php
+++ /dev/null
@@ -1,187 +0,0 @@
-<div class="mx-auto max-w-[1800px] space-y-6" dusk="helpdesk-kanban-board">
-    <div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-        <div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
-            <div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
-                <div>
-                    <p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Helpdesk workflow</p>
-                    <h1 class="mt-2 text-3xl font-semibold tracking-tight">Kanban board</h1>
-                    <p class="mt-2 max-w-3xl text-sm text-blue-100/90">Drag tickets between board columns. Boards and columns are configured in Helpdesk Settings.</p>
-                </div>
-
-                <div class="flex flex-wrap gap-2">
-                    <flux:button :href="route('helpdesk.tickets.create')" wire:navigate variant="primary" icon="plus">New ticket</flux:button>
-                    <flux:button :href="route('helpdesk.settings')" wire:navigate variant="ghost" icon="cog-6-tooth">Configure boards</flux:button>
-                    <flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="ghost" icon="list-bullet">List view</flux:button>
-                </div>
-            </div>
-        </div>
-    </div>
-
-    @if ($boards->isEmpty())
-        <div class="rounded-2xl border border-amber-300 bg-amber-50 px-5 py-4 text-sm text-amber-900 dark:border-amber-800 dark:bg-amber-950 dark:text-amber-100">
-            No Kanban boards exist yet. Open Helpdesk Settings and create a board with at least one status column.
-        </div>
-    @else
-        <div class="flex flex-col gap-3 rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900 md:flex-row md:items-center md:justify-between">
-            <div>
-                <h2 class="text-sm font-semibold text-zinc-900 dark:text-zinc-100">Active board</h2>
-                <p class="text-xs text-zinc-500 dark:text-zinc-400">{{ $board?->description ?: 'Use settings to configure which statuses appear as draggable columns.' }}</p>
-            </div>
-
-            <select wire:model.live="board_id" class="min-w-[260px] rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
-                @foreach ($boards as $availableBoard)
-                    <option value="{{ $availableBoard->id }}">{{ $availableBoard->name }}</option>
-                @endforeach
-            </select>
-        </div>
-
-        <div class="flex gap-4 overflow-x-auto pb-4" data-helpdesk-kanban-board>
-            @foreach ($statuses as $status)
-                @php($tickets = $ticketsByStatus[$status->id] ?? collect())
-
-                <section class="flex min-h-[640px] w-[330px] shrink-0 flex-col overflow-hidden rounded-2xl border border-zinc-200 bg-zinc-100 shadow-sm dark:border-zinc-700 dark:bg-zinc-950" dusk="kanban-column-{{ $status->slug }}">
-                    <header class="border-b border-zinc-200 bg-white px-4 py-4 dark:border-zinc-800 dark:bg-zinc-900">
-                        <div class="flex items-start justify-between gap-3">
-                            <div>
-                                <h2 class="text-sm font-bold uppercase tracking-wide text-zinc-900 dark:text-zinc-100">{{ $status->name }}</h2>
-                                <p class="mt-1 text-xs text-zinc-500">{{ $tickets->count() }} tickets</p>
-                            </div>
-                            <span class="inline-flex h-4 w-4 rounded-full ring-4 ring-zinc-100 dark:ring-zinc-800" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}"></span>
-                        </div>
-                    </header>
-
-                    <div
-                        class="helpdesk-kanban-column min-h-[560px] flex-1 space-y-3 p-3 transition data-[drag-over=true]:bg-blue-50 dark:data-[drag-over=true]:bg-blue-950/30"
-                        data-helpdesk-kanban-column
-                        data-status-id="{{ $status->id }}"
-                    >
-                        @forelse ($tickets as $ticket)
-                            <article
-                                class="group cursor-grab rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm transition hover:-translate-y-0.5 hover:shadow-md active:cursor-grabbing dark:border-zinc-800 dark:bg-zinc-900"
-                                draggable="true"
-                                data-helpdesk-kanban-ticket
-                                data-ticket-id="{{ $ticket->id }}"
-                                dusk="kanban-ticket-{{ $ticket->id }}"
-                            >
-                                <div class="flex items-start justify-between gap-3">
-                                    <div class="min-w-0">
-                                        <div class="font-mono text-xs font-semibold text-blue-700 dark:text-blue-300">{{ $ticket->reference }}</div>
-                                        <h3 class="mt-1 line-clamp-3 text-sm font-semibold leading-5 text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</h3>
-                                    </div>
-
-                                    @if ($ticket->priority)
-                                        <span class="shrink-0 rounded-full px-2 py-1 text-xs font-bold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($ticket->priority->color) }}">
-                                            {{ $ticket->priority->name }}
-                                        </span>
-                                    @endif
-                                </div>
-
-                                <div class="mt-3 space-y-1.5 text-xs text-zinc-500 dark:text-zinc-400">
-                                    <div class="flex items-center gap-2"><i class="fa-solid fa-user w-3" aria-hidden="true"></i> {{ $ticket->owner?->name ?? 'Unknown' }}</div>
-                                    <div class="flex items-center gap-2"><i class="fa-solid fa-user-gear w-3" aria-hidden="true"></i> {{ $ticket->agent?->name ?? 'Unassigned' }}</div>
-                                    @if ($ticket->project)
-                                        <div class="flex items-center gap-2"><i class="fa-solid fa-diagram-project w-3" aria-hidden="true"></i> {{ $ticket->project->title }}</div>
-                                    @endif
-                                    @if ($ticket->team)
-                                        <div class="flex items-center gap-2"><i class="fa-solid fa-users w-3" aria-hidden="true"></i> {{ $ticket->team->name }}</div>
-                                    @endif
-                                    @if ($ticket->product)
-                                        <div class="flex items-center gap-2"><i class="fa-solid fa-box w-3" aria-hidden="true"></i> {{ $ticket->product->name }}</div>
-                                    @endif
-                                </div>
-
-                                @if ($ticket->tags->isNotEmpty())
-                                    <div class="mt-3 flex flex-wrap gap-1">
-                                        @foreach ($ticket->tags as $tag)
-                                            <span class="rounded-full px-2 py-0.5 text-[11px] font-semibold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($tag->color) }}">{{ $tag->name }}</span>
-                                        @endforeach
-                                    </div>
-                                @endif
-
-                                @if ($ticket->checklistItems->isNotEmpty())
-                                    @php($done = $ticket->checklistItems->where('is_completed', true)->count())
-                                    <div class="mt-3 text-xs text-zinc-500">Checklist {{ $done }}/{{ $ticket->checklistItems->count() }}</div>
-                                @endif
-
-                                @if ($ticket->sla_first_response_breached || $ticket->sla_resolution_breached)
-                                    <div class="mt-3 rounded-lg border border-red-300 bg-red-50 px-3 py-2 text-xs font-semibold text-red-800 dark:border-red-900 dark:bg-red-950 dark:text-red-100">SLA breach</div>
-                                @endif
-
-                                <div class="mt-4 flex items-center justify-between gap-2 border-t border-zinc-100 pt-3 dark:border-zinc-800">
-                                    <a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-lg bg-blue-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-blue-700">Open</a>
-                                    @can('update', $ticket)
-                                        <a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate class="rounded-lg bg-emerald-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-emerald-700">Edit</a>
-                                    @endcan
-                                </div>
-                            </article>
-                        @empty
-                            <div class="rounded-2xl border border-dashed border-zinc-300 bg-white p-6 text-center text-sm text-zinc-500 dark:border-zinc-700 dark:bg-zinc-900">
-                                Drop tickets here for {{ $status->name }}.
-                            </div>
-                        @endforelse
-                    </div>
-                </section>
-            @endforeach
-        </div>
-    @endif
-
-    @script
-        <script>
-            const initialiseHelpdeskKanban = function () {
-                let draggedTicketId = null;
-
-                document.querySelectorAll('[data-helpdesk-kanban-ticket]').forEach(function (card) {
-                    if (card.dataset.nativeDragReady === '1') return;
-                    card.dataset.nativeDragReady = '1';
-
-                    card.addEventListener('dragstart', function (event) {
-                        draggedTicketId = card.dataset.ticketId;
-                        event.dataTransfer.effectAllowed = 'move';
-                        event.dataTransfer.setData('text/plain', draggedTicketId);
-                        card.classList.add('opacity-60');
-                    });
-
-                    card.addEventListener('dragend', function () {
-                        card.classList.remove('opacity-60');
-                        document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function (column) {
-                            column.dataset.dragOver = 'false';
-                        });
-                    });
-                });
-
-                document.querySelectorAll('[data-helpdesk-kanban-column]').forEach(function (column) {
-                    if (column.dataset.nativeDropReady === '1') return;
-                    column.dataset.nativeDropReady = '1';
-
-                    column.addEventListener('dragover', function (event) {
-                        event.preventDefault();
-                        event.dataTransfer.dropEffect = 'move';
-                        column.dataset.dragOver = 'true';
-                    });
-
-                    column.addEventListener('dragleave', function (event) {
-                        if (!column.contains(event.relatedTarget)) {
-                            column.dataset.dragOver = 'false';
-                        }
-                    });
-
-                    column.addEventListener('drop', function (event) {
-                        event.preventDefault();
-                        column.dataset.dragOver = 'false';
-
-                        const ticketId = event.dataTransfer.getData('text/plain') || draggedTicketId;
-                        const statusId = column.dataset.statusId;
-
-                        if (!ticketId || !statusId) return;
-
-                        $wire.moveTicket(ticketId, statusId);
-                    });
-                });
-            };
-
-            initialiseHelpdeskKanban();
-            document.addEventListener('livewire:navigated', initialiseHelpdeskKanban);
-            document.addEventListener('livewire:updated', initialiseHelpdeskKanban);
-        </script>
-    @endscript
-</div>
diff --git a/Helpdesk/Resources/views/livewire/settings-manager.blade.php b/Helpdesk/Resources/views/livewire/settings-manager.blade.php
deleted file mode 100644
index b1e3e4a7..00000000
--- a/Helpdesk/Resources/views/livewire/settings-manager.blade.php
+++ /dev/null
@@ -1,413 +0,0 @@
-@php
-    /**
-     * Keep the settings view safe during rolling module upgrades or Livewire navigate
-     * hydration where the compiled Blade view may be newer than the loaded component.
-     */
-    $companies = collect($companies ?? []);
-    $statuses = collect($statuses ?? []);
-    $priorities = collect($priorities ?? []);
-    $categories = collect($categories ?? []);
-    $teams = collect($teams ?? []);
-    $projects = collect($projects ?? []);
-    $boards = collect($boards ?? []);
-    $repositories = collect($repositories ?? []);
-    $workflowTemplates = collect($workflowTemplates ?? []);
-    $cannedResponses = collect($cannedResponses ?? []);
-    $slaPolicies = collect($slaPolicies ?? []);
-    $automationRules = collect($automationRules ?? []);
-    $checklistTemplates = collect($checklistTemplates ?? []);
-    $tags = collect($tags ?? []);
-    $products = collect($products ?? []);
-@endphp
-
-<div class="space-y-6" dusk="helpdesk-settings-manager">
-    <div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-        <div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
-            <div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
-                <div>
-                    <p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Helpdesk administration</p>
-                    <h1 class="mt-2 text-3xl font-semibold tracking-tight">Support configuration</h1>
-                    <p class="mt-2 max-w-3xl text-sm text-blue-100/90">Manage lookup data, workflow messages, canned responses, SLA policies, automation rules, checklists, tags and product/service linkage.</p>
-                </div>
-
-                <div class="flex flex-wrap gap-2">
-                    <flux:button :href="route('helpdesk.index')" wire:navigate variant="ghost" icon="arrow-left">Helpdesk</flux:button>
-                    <flux:button :href="route('helpdesk.tickets.index')" wire:navigate variant="primary" icon="ticket">Tickets</flux:button>
-                </div>
-            </div>
-        </div>
-    </div>
-
-    <div class="grid gap-3 md:grid-cols-4 xl:grid-cols-7">
-        @foreach ([
-            'statuses' => ['label' => 'Statuses', 'count' => $statuses->count()],
-            'priorities' => ['label' => 'Priorities', 'count' => $priorities->count()],
-            'categories' => ['label' => 'Categories', 'count' => $categories->count()],
-            'teams' => ['label' => 'Teams', 'count' => $teams->count()],
-            'projects' => ['label' => 'Projects', 'count' => $projects->count()],
-            'boards' => ['label' => 'Boards', 'count' => $boards->count()],
-            'git' => ['label' => 'Git', 'count' => $repositories->count()],
-            'workflow' => ['label' => 'Workflow', 'count' => $workflowTemplates->count()],
-            'canned' => ['label' => 'Canned', 'count' => $cannedResponses->count()],
-            'sla' => ['label' => 'SLA', 'count' => $slaPolicies->count()],
-            'automation' => ['label' => 'Rules', 'count' => $automationRules->count()],
-            'checklists' => ['label' => 'Checks', 'count' => $checklistTemplates->count()],
-            'tags' => ['label' => 'Tags', 'count' => $tags->count()],
-            'products' => ['label' => 'Products', 'count' => $products->count()],
-        ] as $key => $item)
-            <button type="button" wire:click="$set('section', '{{ $key }}')" class="rounded-2xl border px-4 py-3 text-left shadow-sm transition {{ $section === $key ? 'border-blue-500 bg-blue-50 text-blue-900 dark:border-blue-400 dark:bg-blue-950 dark:text-blue-100' : 'border-zinc-200 bg-white text-zinc-700 hover:bg-zinc-50 dark:border-zinc-700 dark:bg-zinc-900 dark:text-zinc-200 dark:hover:bg-zinc-800' }}">
-                <div class="text-xs font-semibold uppercase tracking-wide opacity-70">{{ $item['label'] }}</div>
-                <div class="mt-1 text-2xl font-semibold">{{ $item['count'] }}</div>
-            </button>
-        @endforeach
-    </div>
-
-    @if ($section === 'statuses')
-        <x-helpdesk::settings-section title="Statuses" description="Control workflow stages and mark which statuses close tickets.">
-            <x-slot:form>
-                <form wire:submit="saveStatus" class="grid gap-4 md:grid-cols-5">
-                    <flux:input wire:model="statusForm.name" label="Name" />
-                    <flux:input wire:model="statusForm.slug" label="Slug" placeholder="auto-generated" />
-                    <flux:input wire:model="statusForm.color" label="Badge colour" />
-                    <flux:input wire:model="statusForm.sort_order" label="Sort" type="number" min="0" />
-                    <label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="statusForm.is_closed" class="rounded border-zinc-300"> Closed status</label>
-                    <div class="md:col-span-5 flex gap-2"><flux:button type="submit" variant="primary">Save status</flux:button><flux:button type="button" wire:click="resetStatusForm" variant="ghost">Reset</flux:button></div>
-                </form>
-            </x-slot:form>
-            <x-helpdesk::lookup-table :items="$statuses" edit="editStatus" delete="deleteStatus" />
-        </x-helpdesk::settings-section>
-    @endif
-
-    @if ($section === 'priorities')
-        <x-helpdesk::settings-section title="Priorities" description="Define ticket urgency levels and display order.">
-            <x-slot:form>
-                <form wire:submit="savePriority" class="grid gap-4 md:grid-cols-4">
-                    <flux:input wire:model="priorityForm.name" label="Name" />
-                    <flux:input wire:model="priorityForm.slug" label="Slug" placeholder="auto-generated" />
-                    <flux:input wire:model="priorityForm.color" label="Badge colour" />
-                    <flux:input wire:model="priorityForm.sort_order" label="Sort" type="number" min="0" />
-                    <div class="md:col-span-4 flex gap-2"><flux:button type="submit" variant="primary">Save priority</flux:button><flux:button type="button" wire:click="resetPriorityForm" variant="ghost">Reset</flux:button></div>
-                </form>
-            </x-slot:form>
-            <x-helpdesk::lookup-table :items="$priorities" edit="editPriority" delete="deletePriority" />
-        </x-helpdesk::settings-section>
-    @endif
-
-    @if ($section === 'categories')
-        <x-helpdesk::settings-section title="Categories" description="Group tickets by support area, optionally per company.">
-            <x-slot:form>
-                <form wire:submit="saveCategory" class="grid gap-4 md:grid-cols-4">
-                    <flux:select wire:model="categoryForm.company_id" label="Company"><option value="">Global</option>@foreach ($companies as $company)<option value="{{ $company->id }}">{{ $company->name }}</option>@endforeach</flux:select>
-                    <flux:input wire:model="categoryForm.name" label="Name" />
-                    <flux:input wire:model="categoryForm.slug" label="Slug" placeholder="auto-generated" />
-                    <flux:input wire:model="categoryForm.color" label="Badge colour" />
-                    <div class="md:col-span-4"><flux:textarea wire:model="categoryForm.description" label="Description" rows="3" /></div>
-                    <div class="md:col-span-4 flex gap-2"><flux:button type="submit" variant="primary">Save category</flux:button><flux:button type="button" wire:click="resetCategoryForm" variant="ghost">Reset</flux:button></div>
-                </form>
-            </x-slot:form>
-            <x-helpdesk::lookup-table :items="$categories" edit="editCategory" delete="deleteCategory" />
-        </x-helpdesk::settings-section>
-    @endif
-
-    @if ($section === 'teams')
-        <x-helpdesk::settings-section title="Teams" description="Create support teams under each company and assign projects to them.">
-            <x-slot:form>
-                <form wire:submit="saveTeam" class="grid gap-4 md:grid-cols-4">
-                    <flux:select wire:model="teamForm.company_id" label="Company"><option value="">Global</option>@foreach ($companies as $company)<option value="{{ $company->id }}">{{ $company->name }}</option>@endforeach</flux:select>
-                    <flux:input wire:model="teamForm.name" label="Name" />
-                    <flux:input wire:model="teamForm.slug" label="Slug" placeholder="auto-generated" />
-                    <flux:input wire:model="teamForm.color" label="Badge colour" />
-                    <div class="md:col-span-4"><flux:textarea wire:model="teamForm.description" label="Description" rows="3" /></div>
-                    <div class="md:col-span-4 flex gap-2"><flux:button type="submit" variant="primary">Save team</flux:button><flux:button type="button" wire:click="resetTeamForm" variant="ghost">Reset</flux:button></div>
-                </form>
-            </x-slot:form>
-            <x-helpdesk::team-table :items="$teams" />
-        </x-helpdesk::settings-section>
-    @endif
-
-    @if ($section === 'projects')
-        <x-helpdesk::settings-section title="Projects" description="Create company projects and optionally assign them to support teams.">
-            <x-slot:form>
-                <form wire:submit="saveProject" class="grid gap-4 md:grid-cols-5">
-                    <flux:select wire:model="projectForm.company_id" label="Company"><option value="">Global</option>@foreach ($companies as $company)<option value="{{ $company->id }}">{{ $company->name }}</option>@endforeach</flux:select>
-                    <flux:select wire:model="projectForm.team_id" label="Team"><option value="">No team</option>@foreach ($teams as $team)<option value="{{ $team->id }}">{{ $team->name }}</option>@endforeach</flux:select>
-                    <flux:input wire:model="projectForm.title" label="Title" />
-                    <flux:input wire:model="projectForm.slug" label="Slug" placeholder="auto-generated" />
-                    <flux:input wire:model="projectForm.color" label="Badge colour" />
-                    <div class="md:col-span-5"><flux:textarea wire:model="projectForm.description" label="Description" rows="3" /></div>
-                    <div class="md:col-span-5 flex gap-2"><flux:button type="submit" variant="primary">Save project</flux:button><flux:button type="button" wire:click="resetProjectForm" variant="ghost">Reset</flux:button></div>
-                </form>
-            </x-slot:form>
-            <x-helpdesk::project-table :items="$projects" />
-        </x-helpdesk::settings-section>
-    @endif
-
-
-    @if ($section === 'boards')
-        <x-helpdesk::settings-section title="Kanban Boards" description="Create configurable workflow boards and choose which statuses appear as draggable columns.">
-            <x-slot:form>
-                <form wire:submit="saveBoard" class="grid gap-4 md:grid-cols-6">
-                    <flux:input wire:model="boardForm.name" label="Name" />
-                    <flux:input wire:model="boardForm.slug" label="Slug" placeholder="auto-generated" />
-                    <flux:input wire:model="boardForm.sort_order" label="Sort" type="number" min="0" />
-                    <label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200">
-                        <input type="checkbox" wire:model="boardForm.is_default" class="rounded border-zinc-300"> Default board
-                    </label>
-                    <div class="md:col-span-2">
-                        <flux:textarea wire:model="boardForm.description" label="Description" rows="2" />
-                    </div>
-                    <div class="md:col-span-6">
-                        <label class="mb-2 block text-sm font-medium text-zinc-700 dark:text-zinc-200">Board columns</label>
-                        <div class="grid gap-2 sm:grid-cols-2 lg:grid-cols-3 xl:grid-cols-6">
-                            @foreach ($statuses as $status)
-                                <label class="flex items-center gap-2 rounded-xl border border-zinc-200 bg-white px-3 py-2 text-sm text-zinc-700 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-200">
-                                    <input type="checkbox" wire:model="boardForm.status_ids" value="{{ $status->id }}" class="rounded border-zinc-300">
-                                    <span class="inline-flex h-3 w-3 rounded-full" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}"></span>
-                                    <span>{{ $status->name }}</span>
-                                </label>
-                            @endforeach
-                        </div>
-                    </div>
-                    <div class="md:col-span-6 flex gap-2">
-                        <flux:button type="submit" variant="primary">Save board</flux:button>
-                        <flux:button type="button" wire:click="resetBoardForm" variant="ghost">Reset</flux:button>
-                    </div>
-                </form>
-            </x-slot:form>
-
-            <div class="overflow-hidden rounded-2xl border border-zinc-200 bg-white dark:border-zinc-700 dark:bg-zinc-900">
-                <table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
-                    <thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
-                        <tr>
-                            <th class="px-4 py-3">Board</th>
-                            <th class="px-4 py-3">Columns</th>
-                            <th class="px-4 py-3">Default</th>
-                            <th class="px-4 py-3 text-right">Actions</th>
-                        </tr>
-                    </thead>
-                    <tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
-                        @forelse ($boards as $boardItem)
-                            <tr>
-                                <td class="px-4 py-3">
-                                    <div class="font-medium text-zinc-900 dark:text-zinc-100">{{ $boardItem->name }}</div>
-                                    <div class="text-xs text-zinc-500">{{ $boardItem->slug }}</div>
-                                </td>
-                                <td class="px-4 py-3">
-                                    <div class="flex flex-wrap gap-1">
-                                        @foreach ($boardItem->statuses as $status)
-                                            <span class="rounded-full px-2 py-1 text-xs font-semibold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($status->color) }}">{{ $status->name }}</span>
-                                        @endforeach
-                                    </div>
-                                </td>
-                                <td class="px-4 py-3"><flux:badge color="{{ $boardItem->is_default ? 'emerald' : 'zinc' }}">{{ $boardItem->is_default ? 'Default' : 'No' }}</flux:badge></td>
-                                <td class="px-4 py-3 text-right">
-                                    <flux:button size="sm" variant="primary" wire:click="editBoard({{ $boardItem->id }})">Edit</flux:button>
-                                    <flux:button size="sm" variant="danger" wire:click="deleteBoard({{ $boardItem->id }})" wire:confirm="Delete this board?">Delete</flux:button>
-                                </td>
-                            </tr>
-                        @empty
-                            <tr><td colspan="4" class="px-4 py-8 text-center text-zinc-500">No Kanban boards yet.</td></tr>
-                        @endforelse
-                    </tbody>
-                </table>
-            </div>
-        </x-helpdesk::settings-section>
-    @endif
-
-    @if ($section === 'git')
-        <x-helpdesk::settings-section title="Git repositories" description="Configure repositories that can be linked to projects and tickets. Commits can then be stored against tickets for traceability.">
-            <x-slot:form>
-                <form wire:submit="saveRepository" class="grid gap-4 md:grid-cols-6">
-                    <flux:select wire:model="repositoryForm.company_id" label="Company">
-                        <option value="">Global</option>
-                        @foreach ($companies as $company)
-                            <option value="{{ $company->id }}">{{ $company->name }}</option>
-                        @endforeach
-                    </flux:select>
-                    <flux:select wire:model="repositoryForm.project_id" label="Project">
-                        <option value="">No project</option>
-                        @foreach ($projects as $project)
-                            <option value="{{ $project->id }}">{{ $project->title }}</option>
-                        @endforeach
-                    </flux:select>
-                    <flux:input wire:model="repositoryForm.name" label="Name" />
-                    <flux:input wire:model="repositoryForm.provider" label="Provider" placeholder="git, github, gitlab" />
-                    <flux:input wire:model="repositoryForm.default_branch" label="Default branch" />
-                    <flux:input wire:model="repositoryForm.webhook_secret" label="Webhook secret" />
-                    <div class="md:col-span-6">
-                        <flux:input wire:model="repositoryForm.remote_url" label="Remote URL" placeholder="git@github.com:company/repo.git" />
-                    </div>
-                    <div class="md:col-span-6 flex gap-2">
-                        <flux:button type="submit" variant="primary">Save repository</flux:button>
-                        <flux:button type="button" wire:click="resetRepositoryForm" variant="ghost">Reset</flux:button>
-                    </div>
-                </form>
-            </x-slot:form>
-            <x-helpdesk::repository-table :items="$repositories" />
-        </x-helpdesk::settings-section>
-    @endif
-
-
-    @if ($section === 'workflow')
-        <x-helpdesk::settings-section title="Workflow messages" description="Define the professional email messages sent when tickets are raised, updated, replied to and closed.">
-            <x-slot:form>
-                <form wire:submit="saveWorkflowTemplate" class="grid gap-4 md:grid-cols-6">
-                    <flux:input wire:model="workflowForm.name" label="Name" />
-                    <flux:select wire:model="workflowForm.event" label="Event">
-                        <option value="ticket.created">Ticket raised</option>
-                        <option value="ticket.updated">Ticket updated</option>
-                        <option value="ticket.commented">Response added</option>
-                        <option value="ticket.reply_created">Reply added</option>
-                        <option value="ticket.closed">Ticket closed</option>
-                    </flux:select>
-                    <flux:select wire:model="workflowForm.to_role" label="Send to">
-                        <option value="requester">Requester</option>
-                        <option value="agent">Assigned agent</option>
-                        <option value="actor">User making change</option>
-                    </flux:select>
-                    <flux:input wire:model="workflowForm.cc" label="CC" placeholder="Optional comma-separated emails" />
-                    <flux:input wire:model="workflowForm.bcc" label="BCC" placeholder="Optional comma-separated emails" />
-                    <label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="workflowForm.is_active" class="rounded border-zinc-300"> Active</label>
-                    <div class="md:col-span-6">
-                        <flux:input wire:model="workflowForm.subject" label="Subject" placeholder="Ticket @{{ ticket.reference }} has been raised" />
-                    </div>
-                    <div class="md:col-span-6">
-                        <flux:textarea wire:model="workflowForm.html_body" label="HTML email body" rows="8" placeholder="Use tokens like @{{ ticket.reference }}, @{{ ticket.subject }}, @{{ ticket.status }}, @{{ requester.name }}, @{{ ticket.url }}" />
-                    </div>
-                    <div class="md:col-span-6">
-                        <flux:textarea wire:model="workflowForm.text_body" label="Plain text body" rows="4" placeholder="Optional fallback text" />
-                    </div>
-                    <div class="md:col-span-6 flex gap-2">
-                        <flux:button type="submit" variant="primary">Save workflow message</flux:button>
-                        <flux:button type="button" wire:click="resetWorkflowTemplateForm" variant="ghost">Reset</flux:button>
-                    </div>
-                </form>
-            </x-slot:form>
-
-            <div class="overflow-hidden rounded-2xl border border-zinc-200 bg-white dark:border-zinc-700 dark:bg-zinc-900">
-                <table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
-                    <thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
-                        <tr>
-                            <th class="px-4 py-3">Name</th>
-                            <th class="px-4 py-3">Event</th>
-                            <th class="px-4 py-3">Recipient</th>
-                            <th class="px-4 py-3">Active</th>
-                            <th class="px-4 py-3 text-right">Actions</th>
-                        </tr>
-                    </thead>
-                    <tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
-                        @forelse ($workflowTemplates as $template)
-                            <tr>
-                                <td class="px-4 py-3 font-medium text-zinc-900 dark:text-zinc-100">{{ $template->name }}</td>
-                                <td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $template->event }}</td>
-                                <td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $template->to_role }}</td>
-                                <td class="px-4 py-3"><flux:badge color="{{ $template->is_active ? 'emerald' : 'zinc' }}">{{ $template->is_active ? 'Active' : 'Inactive' }}</flux:badge></td>
-                                <td class="px-4 py-3 text-right">
-                                    <flux:button size="sm" variant="ghost" wire:click="editWorkflowTemplate({{ $template->id }})">Edit</flux:button>
-                                    <flux:button size="sm" variant="danger" wire:click="deleteWorkflowTemplate({{ $template->id }})" wire:confirm="Delete this workflow message?">Delete</flux:button>
-                                </td>
-                            </tr>
-                        @empty
-                            <tr><td colspan="5" class="px-4 py-8 text-center text-zinc-500">No workflow messages yet.</td></tr>
-                        @endforelse
-                    </tbody>
-                </table>
-            </div>
-        </x-helpdesk::settings-section>
-    @endif
-
-
-    @if ($section === 'canned')
-        <x-helpdesk::settings-section title="Canned responses" description="Save professional reusable replies with macro tokens for ticket, requester, agent, status and URL values.">
-            <x-slot:form>
-                <form wire:submit="saveCannedResponse" class="grid gap-4 md:grid-cols-6">
-                    <flux:input wire:model="cannedForm.name" label="Name" />
-                    <flux:input wire:model="cannedForm.slug" label="Slug" placeholder="auto-generated" />
-                    <flux:input wire:model="cannedForm.sort_order" label="Sort" type="number" min="0" />
-                    <flux:select wire:model="cannedForm.category_id" label="Category"><option value="">Any category</option>@foreach ($categories as $category)<option value="{{ $category->id }}">{{ $category->name }}</option>@endforeach</flux:select>
-                    <flux:select wire:model="cannedForm.team_id" label="Team"><option value="">Any team</option>@foreach ($teams as $team)<option value="{{ $team->id }}">{{ $team->name }}</option>@endforeach</flux:select>
-                    <label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="cannedForm.is_active" class="rounded border-zinc-300"> Active</label>
-                    <div class="md:col-span-6"><flux:input wire:model="cannedForm.subject" label="Optional subject" /></div>
-                    <div class="md:col-span-6"><flux:textarea wire:model="cannedForm.body" label="Reply body" rows="6" placeholder="Hello @{{ requester.name }},&#10;&#10;Your ticket @{{ ticket.reference }} has been reviewed." /></div>
-                    <div class="md:col-span-6 flex gap-2"><flux:button type="submit" variant="primary">Save canned response</flux:button><flux:button type="button" wire:click="resetCannedResponseForm" variant="ghost">Reset</flux:button></div>
-                </form>
-            </x-slot:form>
-            <div class="grid gap-3 md:grid-cols-2 xl:grid-cols-3">
-                @forelse ($cannedResponses as $response)
-                    <div class="rounded-2xl border border-zinc-200 bg-white p-4 dark:border-zinc-700 dark:bg-zinc-900">
-                        <div class="flex items-start justify-between gap-3"><div><h3 class="font-semibold text-zinc-900 dark:text-zinc-100">{{ $response->name }}</h3><p class="text-xs text-zinc-500">{{ $response->category?->name ?? 'Any category' }} · {{ $response->team?->name ?? 'Any team' }}</p></div><flux:badge color="{{ $response->is_active ? 'emerald' : 'zinc' }}">{{ $response->is_active ? 'Active' : 'Inactive' }}</flux:badge></div>
-                        <p class="mt-3 line-clamp-3 text-sm text-zinc-600 dark:text-zinc-300">{{ strip_tags($response->body) }}</p>
-                        <div class="mt-4 flex justify-end gap-2"><flux:button size="sm" variant="primary" wire:click="editCannedResponse({{ $response->id }})">Edit</flux:button><flux:button size="sm" variant="danger" wire:click="deleteCannedResponse({{ $response->id }})" wire:confirm="Delete this canned response?">Delete</flux:button></div>
-                    </div>
-                @empty
-                    <div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-sm text-zinc-500 dark:border-zinc-700 md:col-span-2 xl:col-span-3">No canned responses yet.</div>
-                @endforelse
-            </div>
-        </x-helpdesk::settings-section>
-    @endif
-
-    @if ($section === 'sla')
-        <x-helpdesk::settings-section title="SLA policies" description="Define first response and resolution targets used for breach indicators, reporting and ticket cards.">
-            <x-slot:form>
-                <form wire:submit="saveSlaPolicy" class="grid gap-4 md:grid-cols-6">
-                    <flux:input wire:model="slaForm.name" label="Name" />
-                    <flux:input wire:model="slaForm.slug" label="Slug" placeholder="auto-generated" />
-                    <flux:select wire:model="slaForm.priority_id" label="Priority"><option value="">Any priority</option>@foreach ($priorities as $priority)<option value="{{ $priority->id }}">{{ $priority->name }}</option>@endforeach</flux:select>
-                    <flux:select wire:model="slaForm.category_id" label="Category"><option value="">Any category</option>@foreach ($categories as $category)<option value="{{ $category->id }}">{{ $category->name }}</option>@endforeach</flux:select>
-                    <flux:input wire:model="slaForm.first_response_minutes" label="First response minutes" type="number" min="1" />
-                    <flux:input wire:model="slaForm.resolution_minutes" label="Resolution minutes" type="number" min="1" />
-                    <label class="flex items-center gap-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="slaForm.is_default" class="rounded border-zinc-300"> Default</label>
-                    <label class="flex items-center gap-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="slaForm.business_hours_only" class="rounded border-zinc-300"> Business hours</label>
-                    <label class="flex items-center gap-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="slaForm.is_active" class="rounded border-zinc-300"> Active</label>
-                    <div class="md:col-span-6 flex gap-2"><flux:button type="submit" variant="primary">Save SLA policy</flux:button><flux:button type="button" wire:click="resetSlaPolicyForm" variant="ghost">Reset</flux:button></div>
-                </form>
-            </x-slot:form>
-            <div class="overflow-hidden rounded-2xl border border-zinc-200 bg-white dark:border-zinc-700 dark:bg-zinc-900"><table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700"><thead class="bg-zinc-50 text-left text-xs font-semibold uppercase text-zinc-500 dark:bg-zinc-800"><tr><th class="px-4 py-3">Policy</th><th class="px-4 py-3">Targets</th><th class="px-4 py-3">Applies to</th><th class="px-4 py-3 text-right">Actions</th></tr></thead><tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">@forelse ($slaPolicies as $policy)<tr><td class="px-4 py-3 font-medium">{{ $policy->name }} @if($policy->is_default)<flux:badge color="blue">Default</flux:badge>@endif</td><td class="px-4 py-3">{{ $policy->first_response_minutes }}m response · {{ $policy->resolution_minutes }}m close</td><td class="px-4 py-3">{{ $policy->priority?->name ?? 'Any priority' }} · {{ $policy->category?->name ?? 'Any category' }}</td><td class="px-4 py-3 text-right"><flux:button size="sm" variant="primary" wire:click="editSlaPolicy({{ $policy->id }})">Edit</flux:button> <flux:button size="sm" variant="danger" wire:click="deleteSlaPolicy({{ $policy->id }})" wire:confirm="Delete this SLA policy?">Delete</flux:button></td></tr>@empty<tr><td colspan="4" class="px-4 py-8 text-center text-zinc-500">No SLA policies yet.</td></tr>@endforelse</tbody></table></div>
-        </x-helpdesk::settings-section>
-    @endif
-
-    @if ($section === 'automation')
-        <x-helpdesk::settings-section title="Email automation rules" description="Match incoming support messages and automatically assign priority, category, team, project, agent and status.">
-            <x-slot:form>
-                <form wire:submit="saveAutomationRule" class="grid gap-4 md:grid-cols-6">
-                    <flux:input wire:model="automationForm.name" label="Name" />
-                    <flux:input wire:model="automationForm.slug" label="Slug" placeholder="auto-generated" />
-                    <flux:input wire:model="automationForm.sort_order" label="Sort" type="number" min="0" />
-                    <flux:input wire:model="automationForm.match_sender" label="Sender contains" />
-                    <flux:input wire:model="automationForm.match_subject" label="Subject contains" />
-                    <flux:input wire:model="automationForm.match_mailbox" label="Mailbox contains" />
-                    <flux:select wire:model="automationForm.set_priority_id" label="Set priority"><option value="">No change</option>@foreach ($priorities as $priority)<option value="{{ $priority->id }}">{{ $priority->name }}</option>@endforeach</flux:select>
-                    <flux:select wire:model="automationForm.set_category_id" label="Set category"><option value="">No change</option>@foreach ($categories as $category)<option value="{{ $category->id }}">{{ $category->name }}</option>@endforeach</flux:select>
-                    <flux:select wire:model="automationForm.set_team_id" label="Set team"><option value="">No change</option>@foreach ($teams as $team)<option value="{{ $team->id }}">{{ $team->name }}</option>@endforeach</flux:select>
-                    <flux:select wire:model="automationForm.set_project_id" label="Set project"><option value="">No change</option>@foreach ($projects as $project)<option value="{{ $project->id }}">{{ $project->title }}</option>@endforeach</flux:select>
-                    <flux:select wire:model="automationForm.set_status_id" label="Set status"><option value="">No change</option>@foreach ($statuses as $status)<option value="{{ $status->id }}">{{ $status->name }}</option>@endforeach</flux:select>
-                    <label class="flex items-end gap-2 pb-2 text-sm text-zinc-700 dark:text-zinc-200"><input type="checkbox" wire:model="automationForm.is_active" class="rounded border-zinc-300"> Active</label>
-                    <div class="md:col-span-6 flex gap-2"><flux:button type="submit" variant="primary">Save automation rule</flux:button><flux:button type="button" wire:click="resetAutomationRuleForm" variant="ghost">Reset</flux:button></div>
-                </form>
-            </x-slot:form>
-            <div class="grid gap-3 md:grid-cols-2">@forelse ($automationRules as $rule)<div class="rounded-2xl border border-zinc-200 bg-white p-4 dark:border-zinc-700 dark:bg-zinc-900"><h3 class="font-semibold">{{ $rule->name }}</h3><p class="mt-1 text-sm text-zinc-500">Sender: {{ $rule->match_sender ?: 'Any' }} · Subject: {{ $rule->match_subject ?: 'Any' }}</p><div class="mt-4 flex justify-end gap-2"><flux:button size="sm" variant="primary" wire:click="editAutomationRule({{ $rule->id }})">Edit</flux:button><flux:button size="sm" variant="danger" wire:click="deleteAutomationRule({{ $rule->id }})" wire:confirm="Delete this rule?">Delete</flux:button></div></div>@empty<div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-sm text-zinc-500 dark:border-zinc-700 md:col-span-2">No automation rules yet.</div>@endforelse</div>
-        </x-helpdesk::settings-section>
-    @endif
-
-    @if ($section === 'checklists')
-        <x-helpdesk::settings-section title="Checklist templates" description="Apply repeatable checklist items by category or project and show completion progress on tickets and Kanban cards.">
-            <x-slot:form><form wire:submit="saveChecklistTemplate" class="grid gap-4 md:grid-cols-6"><flux:input wire:model="checklistTemplateForm.name" label="Name" /><flux:input wire:model="checklistTemplateForm.slug" label="Slug" /><flux:select wire:model="checklistTemplateForm.category_id" label="Category"><option value="">Any category</option>@foreach ($categories as $category)<option value="{{ $category->id }}">{{ $category->name }}</option>@endforeach</flux:select><flux:select wire:model="checklistTemplateForm.project_id" label="Project"><option value="">Any project</option>@foreach ($projects as $project)<option value="{{ $project->id }}">{{ $project->title }}</option>@endforeach</flux:select><label class="flex items-end gap-2 pb-2 text-sm"><input type="checkbox" wire:model="checklistTemplateForm.is_active" class="rounded border-zinc-300"> Active</label><div class="md:col-span-6"><flux:textarea wire:model="checklistTemplateForm.items_text" label="Checklist items, one per line" rows="6" /></div><div class="md:col-span-6 flex gap-2"><flux:button type="submit" variant="primary">Save checklist</flux:button><flux:button type="button" wire:click="resetChecklistTemplateForm" variant="ghost">Reset</flux:button></div></form></x-slot:form>
-            <div class="grid gap-3 md:grid-cols-2 xl:grid-cols-3">@forelse ($checklistTemplates as $template)<div class="rounded-2xl border border-zinc-200 bg-white p-4 dark:border-zinc-700 dark:bg-zinc-900"><h3 class="font-semibold">{{ $template->name }}</h3><p class="mt-1 text-sm text-zinc-500">{{ count($template->items ?? []) }} items</p><div class="mt-4 flex justify-end gap-2"><flux:button size="sm" variant="primary" wire:click="editChecklistTemplate({{ $template->id }})">Edit</flux:button><flux:button size="sm" variant="danger" wire:click="deleteChecklistTemplate({{ $template->id }})" wire:confirm="Delete this checklist?">Delete</flux:button></div></div>@empty<div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-sm text-zinc-500 dark:border-zinc-700 md:col-span-2 xl:col-span-3">No checklist templates yet.</div>@endforelse</div>
-        </x-helpdesk::settings-section>
-    @endif
-
-    @if ($section === 'tags')
-        <x-helpdesk::settings-section title="Ticket tags" description="Maintain visible ticket labels for search, triage and Kanban card context.">
-            <x-slot:form><form wire:submit="saveTag" class="grid gap-4 md:grid-cols-5"><flux:input wire:model="tagForm.name" label="Name" /><flux:input wire:model="tagForm.slug" label="Slug" /><flux:input wire:model="tagForm.color" label="Colour" /><div class="md:col-span-5 flex gap-2"><flux:button type="submit" variant="primary">Save tag</flux:button><flux:button type="button" wire:click="resetTagForm" variant="ghost">Reset</flux:button></div></form></x-slot:form>
-            <div class="flex flex-wrap gap-3">@forelse ($tags as $tag)<div class="rounded-2xl border border-zinc-200 bg-white px-4 py-3 dark:border-zinc-700 dark:bg-zinc-900"><span class="rounded-full px-2 py-1 text-xs font-semibold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($tag->color) }}">{{ $tag->name }}</span><div class="mt-3 flex gap-2"><flux:button size="sm" variant="primary" wire:click="editTag({{ $tag->id }})">Edit</flux:button><flux:button size="sm" variant="danger" wire:click="deleteTag({{ $tag->id }})" wire:confirm="Delete this tag?">Delete</flux:button></div></div>@empty<div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-sm text-zinc-500 dark:border-zinc-700">No tags yet.</div>@endforelse</div>
-        </x-helpdesk::settings-section>
-    @endif
-
-    @if ($section === 'products')
-        <x-helpdesk::settings-section title="Products and services" description="Link tickets to products, services, releases or builds and report support cost/time by product.">
-            <x-slot:form><form wire:submit="saveProduct" class="grid gap-4 md:grid-cols-6"><flux:input wire:model="productForm.name" label="Name" /><flux:input wire:model="productForm.slug" label="Slug" /><flux:input wire:model="productForm.type" label="Type" /><flux:input wire:model="productForm.version" label="Version" /><flux:input wire:model="productForm.release_channel" label="Release/build" /><label class="flex items-end gap-2 pb-2 text-sm"><input type="checkbox" wire:model="productForm.is_active" class="rounded border-zinc-300"> Active</label><div class="md:col-span-6"><flux:textarea wire:model="productForm.description" label="Description" rows="3" /></div><div class="md:col-span-6 flex gap-2"><flux:button type="submit" variant="primary">Save product/service</flux:button><flux:button type="button" wire:click="resetProductForm" variant="ghost">Reset</flux:button></div></form></x-slot:form>
-            <div class="grid gap-3 md:grid-cols-2 xl:grid-cols-3">@forelse ($products as $product)<div class="rounded-2xl border border-zinc-200 bg-white p-4 dark:border-zinc-700 dark:bg-zinc-900"><h3 class="font-semibold">{{ $product->name }}</h3><p class="mt-1 text-sm text-zinc-500">{{ ucfirst($product->type) }} · {{ $product->version ?: 'No version' }} · {{ $product->tickets_count }} tickets</p><div class="mt-4 flex justify-end gap-2"><flux:button size="sm" variant="primary" wire:click="editProduct({{ $product->id }})">Edit</flux:button><flux:button size="sm" variant="danger" wire:click="deleteProduct({{ $product->id }})" wire:confirm="Delete this product/service?">Delete</flux:button></div></div>@empty<div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-sm text-zinc-500 dark:border-zinc-700 md:col-span-2 xl:col-span-3">No products or services yet.</div>@endforelse</div>
-        </x-helpdesk::settings-section>
-    @endif
-
-</div>
diff --git a/Helpdesk/Resources/views/livewire/ticket-create.blade.php b/Helpdesk/Resources/views/livewire/ticket-create.blade.php
deleted file mode 100644
index b208c704..00000000
--- a/Helpdesk/Resources/views/livewire/ticket-create.blade.php
+++ /dev/null
@@ -1,201 +0,0 @@
-<div class="space-y-6">
-    <style>
-        .helpdesk-required-star {
-            color: #ef4444 !important;
-            font-weight: 800;
-        }
-
-        .select2-container--default .select2-selection--single {
-            position: relative;
-        }
-
-        .select2-container--default .select2-selection--single .select2-selection__clear {
-            position: absolute !important;
-            top: 50% !important;
-            right: 2.25rem !important;
-            left: auto !important;
-            float: none !important;
-            margin: 0 !important;
-            transform: translateY(-50%);
-            color: #f87171 !important;
-            font-weight: 800 !important;
-            z-index: 5;
-        }
-    </style>
-
-    @include('helpdesk::partials.page-header', [
-        'eyebrow' => 'Helpdesk',
-        'title' => 'Create ticket',
-        'subtitle' => 'Raise a new support request with priority, product/service, project, category, team and full details.',
-    ])
-
-    <form wire:submit.prevent="save" enctype="multipart/form-data" class="space-y-6">
-        <div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
-            <div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
-                <h2 class="text-lg font-semibold text-zinc-100">Ticket details</h2>
-                <p class="mt-1 text-sm text-zinc-400">
-                    Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
-                    Use the searchable lists to keep the ticket correctly routed.
-                </p>
-            </div>
-
-            <div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
-                <div class="lg:col-span-3 xl:col-span-6">
-                    <label class="block text-sm font-semibold text-zinc-200" for="subject">
-                        Subject <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <textarea
-                        id="subject"
-                        rows="3"
-                        wire:model.defer="subject"
-                        class="mt-2 block min-h-[92px] w-full resize-y rounded-xl border-zinc-700 bg-zinc-950 px-4 py-3 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
-                        data-dusk="ticket-subject"
-                    ></textarea>
-
-                    @error('subject')
-                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                @if($companies->isNotEmpty())
-                    <div class="xl:col-span-2">
-                        <label class="block text-sm font-semibold text-zinc-200" for="company_id">
-                            Company <span class="helpdesk-required-star">*</span>
-                        </label>
-
-                        <select id="company_id" wire:model.defer="company_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
-                            <option value="">Select company</option>
-                            @foreach ($companies as $company)
-                                <option value="{{ $company->id }}">{{ $company->name }}</option>
-                            @endforeach
-                        </select>
-
-                        @error('company_id')
-                            <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                        @enderror
-                    </div>
-                @endif
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="priority_id">
-                        Priority <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <select id="priority_id" wire:model.defer="priority_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-priority">
-                        <option value="">Select priority</option>
-                        @foreach ($priorities as $priority)
-                            <option value="{{ $priority->id }}">{{ $priority->name }}</option>
-                        @endforeach
-                    </select>
-
-                    @error('priority_id')
-                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="category_id">
-                        Category <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <select id="category_id" wire:model.defer="category_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
-                        <option value="">Select category</option>
-                        @foreach ($categories as $category)
-                            <option value="{{ $category->id }}">{{ $category->name }}</option>
-                        @endforeach
-                    </select>
-
-                    @error('category_id')
-                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="project_id">
-                        Project <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <select id="project_id" wire:model.defer="project_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
-                        <option value="">Select project</option>
-                        @foreach ($projects as $project)
-                            <option value="{{ $project->id }}">{{ $project->title ?? $project->name }}</option>
-                        @endforeach
-                    </select>
-
-                    @error('project_id')
-                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="team_id">
-                        Team <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <select id="team_id" wire:model.defer="team_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
-                        <option value="">Select team</option>
-                        @foreach ($teams as $team)
-                            <option value="{{ $team->id }}">{{ $team->name }}</option>
-                        @endforeach
-                    </select>
-
-                    @error('team_id')
-                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>
-
-                    <input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
-
-                    @error('due_at')
-                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="lg:col-span-3 xl:col-span-6">
-                    <x-helpdesk::html-editor dusk="ticket-body-editor" wire:model="body" label="Details *" rows="10" placeholder="Describe the issue, expected outcome, steps to reproduce and any useful context..." />
-
-                    @error('body')
-                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="lg:col-span-3 xl:col-span-6">
-                    <label class="block text-sm font-semibold text-zinc-200" for="attachments">Attachments</label>
-
-                    <input id="attachments" type="file" wire:model="attachments" multiple class="mt-2 block w-full rounded-xl border border-zinc-700 bg-zinc-950 px-3 py-2 text-sm text-zinc-100 shadow-sm">
-
-                    @error('attachments')
-                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-
-                    @error('attachments.*')
-                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-            </div>
-
-            <div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
-                <a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
-                    Cancel
-                </a>
-
-                <button
-                    type="submit"
-                    class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
-                    data-dusk="ticket-create-submit"
-                    wire:loading.attr="disabled"
-                >
-                    <i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
-                    <span wire:loading.remove>Create Ticket</span>
-                    <span wire:loading>Creating...</span>
-                </button>
-            </div>
-        </div>
-    </form>
-
-    @include('helpdesk::partials.select2-loader')
-</div>
diff --git a/Helpdesk/Resources/views/livewire/ticket-edit.blade.php b/Helpdesk/Resources/views/livewire/ticket-edit.blade.php
deleted file mode 100644
index cdd06e58..00000000
--- a/Helpdesk/Resources/views/livewire/ticket-edit.blade.php
+++ /dev/null
@@ -1,236 +0,0 @@
-<div class="space-y-6">
-    <style>
-        .helpdesk-required-star {
-            color: #ef4444 !important;
-            font-weight: 800;
-        }
-
-        .select2-container--default .select2-selection--single {
-            position: relative;
-        }
-
-        .select2-container--default .select2-selection--single .select2-selection__clear {
-            position: absolute !important;
-            top: 50% !important;
-            right: 2.25rem !important;
-            left: auto !important;
-            float: none !important;
-            margin: 0 !important;
-            transform: translateY(-50%);
-            color: #f87171 !important;
-            font-weight: 800 !important;
-            z-index: 5;
-        }
-    </style>
-
-    @include('helpdesk::partials.page-header', [
-        'eyebrow' => 'Helpdesk',
-        'title' => 'Edit Ticket',
-        'subtitle' => 'Update ownership, assignment, workflow status, product/service, project, team, category, priority and ticket details.',
-    ])
-
-    <form wire:submit.prevent="save" class="space-y-6">
-        <div class="overflow-hidden rounded-2xl border border-zinc-700 bg-zinc-900 shadow-sm">
-            <div class="border-b border-zinc-700 bg-zinc-800/80 px-6 py-4">
-                <div class="flex flex-col gap-3 lg:flex-row lg:items-center lg:justify-between">
-                    <div>
-                        <div class="flex flex-wrap items-center gap-3">
-                            <h2 class="text-lg font-semibold text-zinc-100">
-                                {{ $ticket->reference }} · Ticket controls
-                            </h2>
-
-                            <span class="inline-flex items-center gap-2 rounded-xl border border-zinc-700 bg-zinc-900 px-3 py-1.5 text-sm font-medium text-zinc-200">
-                                <i class="fa-regular fa-user text-zinc-400" aria-hidden="true"></i>
-                                Owner:
-                                <span class="font-semibold text-white">{{ $ticket->owner?->name ?? 'Unknown' }}</span>
-                            </span>
-                        </div>
-
-                        <p class="mt-2 text-sm text-zinc-400">
-                            Mandatory fields are marked with <span class="helpdesk-required-star">*</span>.
-                            Assignment and status updates trigger configured workflow messages.
-                        </p>
-                    </div>
-
-                    <a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="inline-flex items-center justify-center rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
-                        Back to ticket
-                    </a>
-                </div>
-            </div>
-
-            <div class="grid gap-5 p-6 lg:grid-cols-3 xl:grid-cols-6">
-                <div class="lg:col-span-3 xl:col-span-6">
-                    <label class="block text-sm font-semibold text-zinc-200" for="subject">
-                        Subject <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <textarea
-                        id="subject"
-                        rows="3"
-                        wire:model.defer="subject"
-                        class="mt-2 block min-h-[92px] w-full resize-y rounded-xl border-zinc-700 bg-zinc-950 px-4 py-3 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
-                        data-dusk="ticket-edit-subject"
-                    ></textarea>
-
-                    @error('subject')
-                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                @if($companies->isNotEmpty())
-                    <div class="xl:col-span-2">
-                        <label class="block text-sm font-semibold text-zinc-200" for="company_id">
-                            Company <span class="helpdesk-required-star">*</span>
-                        </label>
-
-                        <select id="company_id" wire:model.defer="company_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
-                            <option value="">Select company</option>
-                            @foreach ($companies as $company)
-                                <option value="{{ $company->id }}">{{ $company->name }}</option>
-                            @endforeach
-                        </select>
-
-                        @error('company_id')
-                        <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                        @enderror
-                    </div>
-                @endif
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="status_id">
-                        Status <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <select id="status_id" wire:model.defer="status_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-status">
-                        @foreach ($statuses as $status)
-                            <option value="{{ $status->id }}">{{ $status->name }}</option>
-                        @endforeach
-                    </select>
-
-                    @error('status_id')
-                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="priority_id">
-                        Priority <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <select id="priority_id" wire:model.defer="priority_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-priority">
-                        @foreach ($priorities as $priority)
-                            <option value="{{ $priority->id }}">{{ $priority->name }}</option>
-                        @endforeach
-                    </select>
-
-                    @error('priority_id')
-                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="agent_id">Assigned agent</label>
-
-                    <select id="agent_id" wire:model.defer="agent_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500" data-dusk="ticket-edit-agent">
-                        <option value="">Unassigned</option>
-                        @foreach ($agents as $agent)
-                            <option value="{{ $agent->id }}">{{ $agent->name }} · {{ $agent->email }}</option>
-                        @endforeach
-                    </select>
-
-                    @error('agent_id')
-                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="category_id">
-                        Category <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <select id="category_id" wire:model.defer="category_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
-                        <option value="">No category</option>
-                        @foreach ($categories as $category)
-                            <option value="{{ $category->id }}">{{ $category->name }}</option>
-                        @endforeach
-                    </select>
-
-                    @error('category_id')
-                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="project_id">
-                        Project <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <select id="project_id" wire:model.defer="project_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
-                        <option value="">No project</option>
-                        @foreach ($projects as $project)
-                            <option value="{{ $project->id }}">{{ $project->title ?? $project->name }}</option>
-                        @endforeach
-                    </select>
-
-                    @error('project_id')
-                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="team_id">
-                        Team <span class="helpdesk-required-star">*</span>
-                    </label>
-
-                    <select id="team_id" wire:model.defer="team_id" data-helpdesk-select2 class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
-                        <option value="">No team</option>
-                        @foreach ($teams as $team)
-                            <option value="{{ $team->id }}">{{ $team->name }}</option>
-                        @endforeach
-                    </select>
-
-                    @error('team_id')
-                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="xl:col-span-2">
-                    <label class="block text-sm font-semibold text-zinc-200" for="due_at">Due date</label>
-
-                    <input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500">
-
-                    @error('due_at')
-                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-
-                <div class="lg:col-span-3 xl:col-span-6">
-                    <x-helpdesk::html-editor dusk="ticket-edit-body-editor" wire:model="body" label="Details *" rows="10" placeholder="Update the ticket details..." />
-
-                    @error('body')
-                    <p class="mt-2 text-sm text-red-500">{{ $message }}</p>
-                    @enderror
-                </div>
-            </div>
-
-            <div class="flex items-center justify-end gap-3 border-t border-zinc-700 bg-zinc-900 px-6 py-4">
-                <a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
-                    Cancel
-                </a>
-
-                <button
-                    type="submit"
-                    class="inline-flex items-center gap-2 rounded-xl bg-green-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-green-700 disabled:cursor-not-allowed disabled:opacity-50"
-                    data-dusk="ticket-edit-submit"
-                    wire:loading.attr="disabled"
-                >
-                    <i class="fa-regular fa-floppy-disk" aria-hidden="true"></i>
-                    <span wire:loading.remove>Save Ticket</span>
-                    <span wire:loading>Saving...</span>
-                </button>
-            </div>
-        </div>
-    </form>
-
-    @include('helpdesk::partials.select2-loader')
-</div>
diff --git a/Helpdesk/Resources/views/livewire/ticket-index.blade.php b/Helpdesk/Resources/views/livewire/ticket-index.blade.php
deleted file mode 100644
index c2131349..00000000
--- a/Helpdesk/Resources/views/livewire/ticket-index.blade.php
+++ /dev/null
@@ -1,91 +0,0 @@
-<div class="space-y-6" dusk="helpdesk-ticket-index">
-    <div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-        <div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
-            <div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
-                <div>
-                    <p class="text-xs font-semibold uppercase tracking-[0.28em] text-blue-200">Ticket management</p>
-                    <h1 class="mt-2 text-3xl font-semibold tracking-tight">Active tickets</h1>
-                    <p class="mt-2 max-w-3xl text-sm text-blue-100/90">Search, triage and manage support requests across companies, projects, teams, priorities and statuses.</p>
-                </div>
-                <div class="flex flex-wrap gap-2">
-                    <flux:button :href="route('helpdesk.index')" wire:navigate variant="ghost" icon="chart-bar">Dashboard</flux:button>
-                    <flux:button :href="route('helpdesk.tickets.create')" wire:navigate icon="plus" variant="primary">New ticket</flux:button>
-                </div>
-            </div>
-        </div>
-    </div>
-
-    <div class="rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-        <div class="grid gap-4 md:grid-cols-4">
-            <flux:input wire:model.live.debounce.350ms="search" icon="magnifying-glass" placeholder="Search reference, subject or body" />
-
-            <flux:select wire:model.live="scope">
-                <option value="open">Open tickets</option>
-                <option value="closed">Closed tickets</option>
-                <option value="all">All tickets</option>
-            </flux:select>
-
-            <flux:select wire:model.live="status">
-                <option value="">All statuses</option>
-                @foreach ($statuses as $status)
-                    <option value="{{ $status->id }}">{{ $status->name }}</option>
-                @endforeach
-            </flux:select>
-
-            <flux:select wire:model.live="priority">
-                <option value="">All priorities</option>
-                @foreach ($priorities as $priority)
-                    <option value="{{ $priority->id }}">{{ $priority->name }}</option>
-                @endforeach
-            </flux:select>
-        </div>
-    </div>
-
-    <div class="overflow-hidden rounded-2xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-        <div wire:loading.flex class="items-center gap-2 border-b border-zinc-200 bg-blue-50 px-4 py-3 text-sm text-blue-800 dark:border-zinc-700 dark:bg-blue-950 dark:text-blue-200">
-            <flux:icon.arrow-path class="size-4 animate-spin" /> Refreshing tickets...
-        </div>
-
-        <div class="overflow-x-auto">
-            <table class="min-w-full divide-y divide-zinc-200 text-sm dark:divide-zinc-700">
-                <thead class="bg-zinc-50 text-left text-xs font-semibold uppercase tracking-wide text-zinc-500 dark:bg-zinc-800 dark:text-zinc-300">
-                    <tr>
-                        <th class="px-4 py-3">Reference</th>
-                        <th class="px-4 py-3">Subject</th>
-                        <th class="px-4 py-3">Status</th>
-                        <th class="px-4 py-3">Priority</th>
-                        <th class="px-4 py-3">Agent</th>
-                        <th class="px-4 py-3">Last activity</th>
-                    </tr>
-                </thead>
-                <tbody class="divide-y divide-zinc-100 dark:divide-zinc-800">
-                    @forelse ($tickets as $ticket)
-                        <tr class="hover:bg-zinc-50 dark:hover:bg-zinc-800/70">
-                            <td class="whitespace-nowrap px-4 py-3 font-mono text-xs">
-                                <a href="{{ route('helpdesk.tickets.show', $ticket) }}" wire:navigate class="font-semibold text-blue-700 hover:underline dark:text-blue-300">
-                                    {{ $ticket->reference }}
-                                </a>
-                            </td>
-                            <td class="px-4 py-3">
-                                <div class="font-medium text-zinc-900 dark:text-zinc-100">{{ $ticket->subject }}</div>
-                                <div class="text-xs text-zinc-500">{{ $ticket->category?->name ?? 'No category' }} @if($ticket->project) · {{ $ticket->project->title }} @endif @if($ticket->team) · {{ $ticket->team->name }} @endif</div>
-                            </td>
-                            <td class="px-4 py-3"><flux:badge color="{{ $ticket->status->color }}">{{ $ticket->status->name }}</flux:badge></td>
-                            <td class="px-4 py-3"><flux:badge color="{{ $ticket->priority->color }}">{{ $ticket->priority->name }}</flux:badge></td>
-                            <td class="px-4 py-3 text-zinc-600 dark:text-zinc-300">{{ $ticket->agent?->name ?? 'Unassigned' }}</td>
-                            <td class="whitespace-nowrap px-4 py-3 text-zinc-500">{{ $ticket->last_activity_at?->diffForHumans() ?? $ticket->created_at->diffForHumans() }}</td>
-                        </tr>
-                    @empty
-                        <tr>
-                            <td colspan="6" class="px-4 py-12 text-center text-zinc-500">No tickets matched your filters.</td>
-                        </tr>
-                    @endforelse
-                </tbody>
-            </table>
-        </div>
-
-        <div class="border-t border-zinc-200 p-4 dark:border-zinc-700">
-            {{ $tickets->links() }}
-        </div>
-    </div>
-</div>
diff --git a/Helpdesk/Resources/views/livewire/ticket-show.blade.php b/Helpdesk/Resources/views/livewire/ticket-show.blade.php
deleted file mode 100644
index 1ed6fbd7..00000000
--- a/Helpdesk/Resources/views/livewire/ticket-show.blade.php
+++ /dev/null
@@ -1,201 +0,0 @@
-<div class="space-y-6" dusk="helpdesk-ticket-show">
-    <div class="overflow-hidden rounded-3xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-        <div class="bg-gradient-to-br from-slate-950 via-slate-900 to-blue-950 px-6 py-7 text-white">
-            <div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
-                <div>
-                    <div class="mb-2 flex flex-wrap items-center gap-2">
-                        <span class="font-mono text-xs text-blue-100">{{ $ticket->reference }}</span>
-                        <flux:badge color="{{ $ticket->status->color }}">{{ $ticket->status->name }}</flux:badge>
-                        <flux:badge color="{{ $ticket->priority->color }}">{{ $ticket->priority->name }}</flux:badge>
-                    </div>
-                    <h1 class="text-3xl font-semibold tracking-tight">{{ $ticket->subject }}</h1>
-                    <p class="mt-2 text-sm text-blue-100/90">Raised by {{ $ticket->owner?->name ?? 'Unknown user' }} · Assigned to {{ $ticket->agent?->name ?? 'Unassigned' }}</p>
-                </div>
-                <div class="flex flex-wrap gap-2">
-                    <a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="inline-flex items-center rounded-xl bg-blue-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700">
-                        <i class="fa-solid fa-arrow-left mr-2" aria-hidden="true"></i> Back
-                    </a>
-                    @can('update', $ticket)
-                        <a href="{{ route('helpdesk.tickets.edit', $ticket) }}" wire:navigate class="inline-flex items-center rounded-xl bg-emerald-600 px-4 py-2 text-sm font-semibold text-white shadow-sm hover:bg-emerald-700">
-                            <i class="fa-solid fa-pen-to-square mr-2" aria-hidden="true"></i> Edit
-                        </a>
-                    @endcan
-                </div>
-            </div>
-        </div>
-    </div>
-
-    <div class="grid gap-6 lg:grid-cols-3">
-        <div class="space-y-6 lg:col-span-2">
-            <article class="rounded-2xl border border-zinc-200 bg-white p-6 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-                <div class="prose max-w-none dark:prose-invert">
-                    {!! $ticket->body !!}
-                </div>
-            </article>
-
-            @if ($ticket->attachments->isNotEmpty())
-                <div class="rounded-2xl border border-zinc-200 bg-white p-6 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-                    <h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Ticket attachments</h2>
-                    <div class="grid gap-3 sm:grid-cols-2">
-                        @foreach ($ticket->attachments as $attachment)
-                            <a href="{{ $attachment->url() }}" target="_blank" class="rounded-xl border border-zinc-200 p-3 text-sm hover:bg-zinc-50 dark:border-zinc-700 dark:hover:bg-zinc-800">
-                                <div class="font-medium text-zinc-900 dark:text-zinc-100">{{ $attachment->original_name }}</div>
-                                <div class="text-xs text-zinc-500">{{ Number::fileSize($attachment->size) }}</div>
-                            </a>
-                        @endforeach
-                    </div>
-                </div>
-            @endif
-
-            <section class="space-y-4">
-                <h2 class="text-lg font-semibold text-zinc-900 dark:text-white">Conversation</h2>
-
-                @if ($ticket->comments->isNotEmpty())
-                    @include('helpdesk::partials.comment-thread', ['comments' => $ticket->comments, 'level' => 0])
-                @else
-                    <div class="rounded-2xl border border-dashed border-zinc-300 p-8 text-center text-zinc-500 dark:border-zinc-700">No responses yet.</div>
-                @endif
-            </section>
-
-            <form wire:submit="addComment" class="rounded-2xl border border-zinc-200 bg-white p-6 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-                <h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Add reply</h2>
-                @if ($cannedResponses->isNotEmpty())
-                    <div class="mb-4 grid gap-3 md:grid-cols-[1fr_auto]">
-                        <flux:select wire:model="canned_response_id" label="Canned response">
-                            <option value="">Choose a saved response...</option>
-                            @foreach ($cannedResponses as $response)
-                                <option value="{{ $response->id }}">{{ $response->name }}</option>
-                            @endforeach
-                        </flux:select>
-                        <div class="flex items-end">
-                            <flux:button type="button" wire:click="applyCannedResponse" variant="ghost" icon="document-duplicate">Insert response</flux:button>
-                        </div>
-                    </div>
-                @endif
-
-                <x-helpdesk::html-editor dusk="ticket-comment-editor" wire:model="commentBody" label="Comment" rows="5" placeholder="Write a professional response..." />
-
-                @can('update', $ticket)
-                    <div class="mt-4">
-                        <flux:checkbox wire:model="internal" label="Internal note only" />
-                    </div>
-                @endcan
-
-                <div class="mt-4">
-                    <label class="mb-2 block text-sm font-medium text-zinc-700 dark:text-zinc-200">Attach files</label>
-                    <input wire:model="attachments" type="file" multiple class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-sm dark:border-zinc-700 dark:bg-zinc-950" />
-                    @error('attachments.*') <div class="mt-2 text-sm text-red-600">{{ $message }}</div> @enderror
-                </div>
-
-                <div class="mt-5 flex justify-end">
-                    <flux:button dusk="post-comment" type="submit" variant="primary" icon="chat-bubble-left-right" class="!bg-emerald-600 !text-white hover:!bg-emerald-700" wire:loading.attr="disabled">
-                        <span wire:loading.remove>Post reply</span>
-                        <span wire:loading>Posting...</span>
-                    </flux:button>
-                </div>
-            </form>
-        </div>
-
-        <aside class="space-y-6">
-            <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-                <h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Ticket details</h2>
-                <dl class="space-y-3 text-sm">
-                    <div class="flex justify-between gap-4"><dt class="text-zinc-500">Category</dt><dd>{{ $ticket->category?->name ?? 'None' }}</dd></div>
-                    <div class="flex justify-between gap-4"><dt class="text-zinc-500">Project</dt><dd>{{ $ticket->project?->title ?? 'None' }}</dd></div>
-                    <div class="flex justify-between gap-4"><dt class="text-zinc-500">Product/service</dt><dd>{{ $ticket->product?->name ?? 'None' }}</dd></div>
-                    <div class="flex justify-between gap-4"><dt class="text-zinc-500">Team</dt><dd>{{ $ticket->team?->name ?? 'None' }}</dd></div>
-                    <div class="flex justify-between gap-4"><dt class="text-zinc-500">Created</dt><dd>{{ $ticket->created_at->format('d M Y H:i') }}</dd></div>
-                    <div class="flex justify-between gap-4"><dt class="text-zinc-500">Due</dt><dd>{{ $ticket->due_at?->format('d M Y') ?? 'No due date' }}</dd></div>
-                </dl>
-            </div>
-
-            <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-                <h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">SLA metrics</h2>
-                <div class="grid gap-3 text-sm">
-                    <div class="rounded-xl border {{ $ticket->sla_first_response_breached ? 'border-red-300 bg-red-50 text-red-900 dark:border-red-900 dark:bg-red-950 dark:text-red-100' : 'border-emerald-200 bg-emerald-50 text-emerald-900 dark:border-emerald-900 dark:bg-emerald-950 dark:text-emerald-100' }} p-3">
-                        <div class="text-xs font-semibold uppercase tracking-wide">First response</div>
-                        <div class="mt-1">{{ $ticket->first_response_at?->format('d M Y H:i') ?? 'Awaiting response' }}</div>
-                        <div class="mt-1 text-xs opacity-75">Due {{ $ticket->sla_first_response_due_at?->format('d M Y H:i') ?? 'Not set' }}</div>
-                    </div>
-                    <div class="rounded-xl border {{ $ticket->sla_resolution_breached ? 'border-red-300 bg-red-50 text-red-900 dark:border-red-900 dark:bg-red-950 dark:text-red-100' : 'border-blue-200 bg-blue-50 text-blue-900 dark:border-blue-900 dark:bg-blue-950 dark:text-blue-100' }} p-3">
-                        <div class="text-xs font-semibold uppercase tracking-wide">Resolution</div>
-                        <div class="mt-1">{{ $ticket->completed_at?->format('d M Y H:i') ?? 'Open' }}</div>
-                        <div class="mt-1 text-xs opacity-75">Due {{ $ticket->sla_resolution_due_at?->format('d M Y H:i') ?? 'Not set' }}</div>
-                    </div>
-                    <div class="grid grid-cols-2 gap-2 text-center">
-                        <div class="rounded-xl border border-zinc-200 p-3 dark:border-zinc-700"><div class="text-xl font-semibold">{{ $ticket->public_replies_count }}</div><div class="text-xs text-zinc-500">Public replies</div></div>
-                        <div class="rounded-xl border border-zinc-200 p-3 dark:border-zinc-700"><div class="text-xl font-semibold">{{ $ticket->time_spent_minutes }}</div><div class="text-xs text-zinc-500">Minutes logged</div></div>
-                    </div>
-                </div>
-            </div>
-
-            <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-                <h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Requester profile</h2>
-                <dl class="space-y-3 text-sm">
-                    <div class="flex justify-between gap-4"><dt class="text-zinc-500">Name</dt><dd>{{ $ticket->owner?->name ?? 'Unknown' }}</dd></div>
-                    <div class="flex justify-between gap-4"><dt class="text-zinc-500">Email</dt><dd class="truncate">{{ $ticket->owner?->email ?? 'None' }}</dd></div>
-                    <div class="flex justify-between gap-4"><dt class="text-zinc-500">Company</dt><dd>{{ $ticket->owner?->company?->name ?? 'Current company' }}</dd></div>
-                </dl>
-                @if ($ticket->tags->isNotEmpty())
-                    <div class="mt-4 flex flex-wrap gap-2">
-                        @foreach ($ticket->tags as $tag)
-                            <span class="rounded-full px-2 py-1 text-xs font-semibold text-white" style="background-color: {{ \Modules\Helpdesk\Support\Color::css($tag->color) }}">{{ $tag->name }}</span>
-                        @endforeach
-                    </div>
-                @endif
-            </div>
-
-            @if ($ticket->checklistItems->isNotEmpty())
-                <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-                    @php($completedChecks = $ticket->checklistItems->where('is_completed', true)->count())
-                    <div class="mb-4 flex items-center justify-between gap-3">
-                        <h2 class="text-base font-semibold text-zinc-900 dark:text-white">Checklist</h2>
-                        <flux:badge color="blue">{{ $completedChecks }}/{{ $ticket->checklistItems->count() }}</flux:badge>
-                    </div>
-                    <div class="space-y-2">
-                        @foreach ($ticket->checklistItems as $item)
-                            <label class="flex items-start gap-3 rounded-xl border border-zinc-200 p-3 text-sm dark:border-zinc-700">
-                                <input type="checkbox" wire:click="toggleChecklistItem({{ $item->id }})" @checked($item->is_completed) class="mt-1 rounded border-zinc-300">
-                                <span class="{{ $item->is_completed ? 'text-zinc-500 line-through' : 'text-zinc-800 dark:text-zinc-100' }}">{{ $item->title }}</span>
-                            </label>
-                        @endforeach
-                    </div>
-                </div>
-            @endif
-
-            <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-                <h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Git commits</h2>
-                <div class="space-y-2">
-                    @forelse ($ticket->gitCommits as $commit)
-                        <a href="{{ $commit->url ?: '#' }}" target="_blank" class="block rounded-xl border border-zinc-100 p-3 dark:border-zinc-800">
-                            <div class="font-mono text-xs text-zinc-500">{{ $commit->short_hash }} · {{ $commit->repository?->name }}</div>
-                            <div class="mt-1 text-sm font-medium text-zinc-900 dark:text-zinc-100">{{ $commit->message }}</div>
-                        </a>
-                    @empty
-                        <div class="rounded-xl border border-dashed border-zinc-300 p-4 text-center text-sm text-zinc-500 dark:border-zinc-700">No commits linked.</div>
-                    @endforelse
-                </div>
-            </div>
-
-            @can('update', $ticket)
-                <div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
-                    <h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Agent actions</h2>
-                    <flux:select wire:model="status_id" label="Status">
-                        @foreach ($statuses as $status)
-                            <option value="{{ $status->id }}">{{ $status->name }}</option>
-                        @endforeach
-                    </flux:select>
-                    <flux:button dusk="update-status" wire:click="updateStatus" class="mt-4 w-full" variant="primary" icon="check">Update status</flux:button>
-                    <div class="mt-5">
-                        <flux:select wire:model="priority_id" label="Priority">
-                            @foreach ($priorities as $priority)
-                                <option value="{{ $priority->id }}">{{ $priority->name }}</option>
-                            @endforeach
-                        </flux:select>
-                        <flux:button dusk="update-priority" wire:click="updatePriority" class="mt-4 w-full" variant="ghost" icon="flag">Update priority</flux:button>
-                    </div>
-                </div>
-            @endcan
-        </aside>
-    </div>
-</div>
diff --git a/Helpdesk/Resources/views/partials/comment-thread.blade.php b/Helpdesk/Resources/views/partials/comment-thread.blade.php
deleted file mode 100644
index b07a9232..00000000
--- a/Helpdesk/Resources/views/partials/comment-thread.blade.php
+++ /dev/null
@@ -1,66 +0,0 @@
-@props(['comments', 'level' => 0])
-
-<div class="space-y-3">
-    @foreach ($comments as $comment)
-        @php
-            $commentUser = $comment->relationLoaded('user') ? $comment->getRelation('user') : null;
-            $commentAttachments = $comment->relationLoaded('attachments') ? $comment->getRelation('attachments') : collect();
-            $commentReplies = $comment->relationLoaded('replies') ? $comment->getRelation('replies') : collect();
-        @endphp
-
-        <div class="rounded-2xl border border-zinc-200 bg-white p-4 shadow-sm dark:border-zinc-700 dark:bg-zinc-900" style="margin-left: {{ min((int) $level, 4) * 1.25 }}rem">
-            <div class="flex items-start justify-between gap-3">
-                <div>
-                    <div class="font-medium text-zinc-900 dark:text-zinc-100">
-                        {{ $commentUser?->name ?? 'Unknown user' }}
-                    </div>
-                    <div class="text-xs text-zinc-500">
-                        {{ $comment->created_at?->format('d M Y H:i') }}
-                    </div>
-                </div>
-
-                @if ($comment->is_internal)
-                    <flux:badge color="amber">Internal</flux:badge>
-                @endif
-            </div>
-
-            <div class="prose prose-sm mt-3 max-w-none dark:prose-invert">
-                {!! $comment->body !!}
-            </div>
-
-            @if ($commentAttachments->isNotEmpty())
-                <div class="mt-3 flex flex-wrap gap-2">
-                    @foreach ($commentAttachments as $attachment)
-                        <a href="{{ $attachment->url() }}" target="_blank" class="rounded-lg border border-zinc-200 px-3 py-1 text-xs text-zinc-600 hover:bg-zinc-50 dark:border-zinc-700 dark:text-zinc-300 dark:hover:bg-zinc-800">
-                            {{ $attachment->original_name }}
-                        </a>
-                    @endforeach
-                </div>
-            @endif
-
-            <div class="mt-3 flex justify-end">
-                <flux:button size="sm" variant="ghost" wire:click="startReply({{ $comment->id }})">Reply</flux:button>
-            </div>
-
-            @if (($reply_parent_id ?? null) === $comment->id)
-                <form wire:submit="addReply" class="mt-4 rounded-xl border border-blue-200 bg-blue-50 p-4 dark:border-blue-900 dark:bg-blue-950/40">
-                    <x-helpdesk::html-editor wire:key="reply-editor-{{ $comment->id }}" wire:model="replyBody" label="Reply" rows="4" placeholder="Write a reply..." />
-
-                    <div class="mt-4 flex justify-end gap-2">
-                        <flux:button type="button" wire:click="cancelReply" variant="ghost">Cancel</flux:button>
-                        <flux:button type="submit" variant="primary" class="!bg-emerald-600 !text-white hover:!bg-emerald-700">Post reply</flux:button>
-                    </div>
-                </form>
-            @endif
-
-            @if ($commentReplies->isNotEmpty())
-                <div class="mt-4">
-                    @include('helpdesk::partials.comment-thread', [
-                        'comments' => $commentReplies,
-                        'level' => ((int) $level) + 1,
-                    ])
-                </div>
-            @endif
-        </div>
-    @endforeach
-</div>
diff --git a/Helpdesk/Resources/views/partials/page-header.blade.php b/Helpdesk/Resources/views/partials/page-header.blade.php
deleted file mode 100644
index ab6c9804..00000000
--- a/Helpdesk/Resources/views/partials/page-header.blade.php
+++ /dev/null
@@ -1,27 +0,0 @@
-<div class="mb-8 overflow-hidden rounded-3xl border border-slate-800 bg-slate-950 shadow-sm">
-    <div class="px-6 py-8 text-white">
-        <div class="flex flex-col gap-4 lg:flex-row lg:items-center lg:justify-between">
-            <div>
-                <p class="text-sm font-semibold uppercase tracking-[0.3em] text-blue-300">
-                    {{ $eyebrow ?? 'Helpdesk' }}
-                </p>
-
-                <h1 class="mt-3 text-3xl font-bold tracking-tight">
-                    {{ $title ?? 'Helpdesk' }}
-                </h1>
-
-                @if(! empty($subtitle))
-                    <p class="mt-2 max-w-3xl text-sm text-slate-300">
-                        {{ $subtitle }}
-                    </p>
-                @endif
-            </div>
-
-            @isset($actions)
-                <div class="flex flex-wrap items-center gap-3">
-                    {{ $actions }}
-                </div>
-            @endisset
-        </div>
-    </div>
-</div>
diff --git a/Helpdesk/Resources/views/partials/select2-loader.blade.php b/Helpdesk/Resources/views/partials/select2-loader.blade.php
deleted file mode 100644
index 3739bb91..00000000
--- a/Helpdesk/Resources/views/partials/select2-loader.blade.php
+++ /dev/null
@@ -1,117 +0,0 @@
-@once
-    <style>
-        .select2-container { width: 100% !important; }
-        .select2-container--default .select2-selection--single {
-            min-height: 2.75rem;
-            border-radius: 0.75rem;
-            border-color: rgb(63 63 70);
-            background: rgb(9 9 11);
-            color: rgb(244 244 245);
-            display: flex;
-            align-items: center;
-        }
-        .select2-container--default .select2-selection--single .select2-selection__rendered {
-            color: rgb(244 244 245);
-            line-height: 2.75rem;
-            padding-left: 0.85rem;
-        }
-        .select2-container--default .select2-selection--single .select2-selection__arrow {
-            height: 2.75rem;
-        }
-        .select2-dropdown {
-            border-color: rgb(63 63 70);
-            background: rgb(24 24 27);
-            color: rgb(244 244 245);
-        }
-        .select2-container--default .select2-results__option--highlighted[aria-selected] {
-            background: rgb(37 99 235);
-            color: white;
-        }
-        .select2-container--default .select2-results__option[aria-selected=true] {
-            background: rgb(39 39 42);
-            color: white;
-        }
-        .select2-search__field {
-            background: rgb(9 9 11);
-            color: rgb(244 244 245);
-            border-color: rgb(63 63 70) !important;
-        }
-    </style>
-@endonce
-
-<script>
-    (function () {
-        function loadScript(src, callback) {
-            const existing = document.querySelector('script[src="' + src + '"]');
-            if (existing) {
-                existing.addEventListener('load', callback, { once: true });
-                if (existing.dataset.loaded === '1') callback();
-                return;
-            }
-
-            const script = document.createElement('script');
-            script.src = src;
-            script.onload = function () {
-                script.dataset.loaded = '1';
-                callback();
-            };
-            document.head.appendChild(script);
-        }
-
-        function loadStyle(href) {
-            if (document.querySelector('link[href="' + href + '"]')) return;
-            const link = document.createElement('link');
-            link.rel = 'stylesheet';
-            link.href = href;
-            document.head.appendChild(link);
-        }
-
-        function initialiseHelpdeskSelects() {
-            if (!window.jQuery || !window.jQuery.fn || !window.jQuery.fn.select2) return;
-
-            window.jQuery('[data-helpdesk-select2]').each(function () {
-                const select = window.jQuery(this);
-
-                if (select.data('select2')) {
-                    select.select2('destroy');
-                }
-
-                select.select2({
-                    width: '100%',
-                    placeholder: this.querySelector('option[value=""]')?.textContent || 'Select option',
-                    allowClear: true
-                });
-
-                select.off('change.helpdesk').on('change.helpdesk', function () {
-                    this.dispatchEvent(new Event('change', { bubbles: true }));
-                    this.dispatchEvent(new Event('input', { bubbles: true }));
-                });
-            });
-        }
-
-        function bootHelpdeskSelects() {
-            loadStyle('https://cdn.jsdelivr.net/npm/select2@4.1.0-rc.0/dist/css/select2.min.css');
-
-            const bootSelect2 = function () {
-                if (window.jQuery && window.jQuery.fn && window.jQuery.fn.select2) {
-                    initialiseHelpdeskSelects();
-                    return;
-                }
-
-                loadScript('https://cdn.jsdelivr.net/npm/select2@4.1.0-rc.0/dist/js/select2.min.js', initialiseHelpdeskSelects);
-            };
-
-            if (window.jQuery) {
-                bootSelect2();
-                return;
-            }
-
-            console.warn('Helpdesk Select2 requires global jQuery from resources/js/app.js. Run npm install jquery and npm run build.');
-        }
-
-        document.addEventListener('DOMContentLoaded', bootHelpdeskSelects);
-        document.addEventListener('livewire:navigated', bootHelpdeskSelects);
-        document.addEventListener('livewire:updated', bootHelpdeskSelects);
-        bootHelpdeskSelects();
-    })();
-</script>
diff --git a/Helpdesk/Resources/views/partials/sidebar-support-menu.blade.php b/Helpdesk/Resources/views/partials/sidebar-support-menu.blade.php
deleted file mode 100644
index 54363464..00000000
--- a/Helpdesk/Resources/views/partials/sidebar-support-menu.blade.php
+++ /dev/null
@@ -1,40 +0,0 @@
-@php
-    $helpdeskEnabled = Route::has('helpdesk.index');
-
-    if (class_exists(\Nwidart\Modules\Facades\Module::class)) {
-        $helpdeskModule = \Nwidart\Modules\Facades\Module::find('Helpdesk');
-        $helpdeskEnabled = $helpdeskModule !== null && $helpdeskModule->isEnabled() && Route::has('helpdesk.index');
-    }
-@endphp
-
-@if($helpdeskEnabled)
-    <div class="wms-sidebar-group">
-        <div class="wms-sidebar-heading" data-wms-sidebar-label>{{ __('Support') }}</div>
-
-        <a href="{{ route('helpdesk.index') }}" wire:navigate class="wms-sidebar-link @if(request()->routeIs('helpdesk.index')) is-active @endif" title="{{ __('Helpdesk') }}">
-            <i class="fa-solid fa-headset wms-sidebar-icon" aria-hidden="true"></i>
-            <span data-wms-sidebar-label>{{ __('Helpdesk') }}</span>
-        </a>
-
-        @if(Route::has('helpdesk.tickets.index'))
-            <a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="wms-sidebar-link @if(request()->routeIs('helpdesk.tickets.*')) is-active @endif" title="{{ __('Tickets') }}">
-                <i class="fa-solid fa-ticket wms-sidebar-icon" aria-hidden="true"></i>
-                <span data-wms-sidebar-label>{{ __('Tickets') }}</span>
-            </a>
-        @endif
-
-        @if(Route::has('helpdesk.kanban'))
-            <a href="{{ route('helpdesk.kanban') }}" wire:navigate class="wms-sidebar-link @if(request()->routeIs('helpdesk.kanban')) is-active @endif" title="{{ __('Kanban') }}">
-                <i class="fa-solid fa-table-columns wms-sidebar-icon" aria-hidden="true"></i>
-                <span data-wms-sidebar-label>{{ __('Kanban') }}</span>
-            </a>
-        @endif
-
-        @if(Route::has('helpdesk.settings'))
-            <a href="{{ route('helpdesk.settings') }}" wire:navigate class="wms-sidebar-link @if(request()->routeIs('helpdesk.settings')) is-active @endif" title="{{ __('Support Settings') }}">
-                <i class="fa-solid fa-gears wms-sidebar-icon" aria-hidden="true"></i>
-                <span data-wms-sidebar-label>{{ __('Support Settings') }}</span>
-            </a>
-        @endif
-    </div>
-@endif
diff --git a/Helpdesk/Routes/.gitkeep b/Helpdesk/Routes/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Routes/api.php b/Helpdesk/Routes/api.php
deleted file mode 100644
index 38392698..00000000
--- a/Helpdesk/Routes/api.php
+++ /dev/null
@@ -1,15 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Support\Facades\Route;
-use Modules\Helpdesk\Http\Controllers\GitWebhookController;
-
-Route::get('/status', static fn (): array => [
-    'module' => 'helpdesk',
-    'status' => 'ok',
-])->name('status');
-
-Route::post('/git/webhook/{repository}', GitWebhookController::class)
-    ->whereNumber('repository')
-    ->name('git.webhook');
diff --git a/Helpdesk/Routes/web.php b/Helpdesk/Routes/web.php
deleted file mode 100644
index 7375fff7..00000000
--- a/Helpdesk/Routes/web.php
+++ /dev/null
@@ -1,27 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-use Illuminate\Support\Facades\Route;
-use Modules\Helpdesk\Http\Controllers\HelpdeskController;
-use Modules\Helpdesk\Http\Controllers\TicketStoreController;
-use Modules\Helpdesk\Http\Controllers\WorkflowOpenController;
-use Modules\Helpdesk\Livewire\KanbanBoard;
-use Modules\Helpdesk\Livewire\SettingsManager;
-use Modules\Helpdesk\Livewire\TicketCreate;
-use Modules\Helpdesk\Livewire\TicketEdit;
-use Modules\Helpdesk\Livewire\TicketIndex;
-use Modules\Helpdesk\Livewire\TicketShow;
-
-Route::get('/workflow/open/{token}', WorkflowOpenController::class)->name('workflow.open');
-
-Route::get('/', HelpdeskController::class)->name('index');
-
-Route::get('/settings', SettingsManager::class)->name('settings');
-Route::get('/kanban', KanbanBoard::class)->name('kanban');
-
-Route::get('/tickets', TicketIndex::class)->name('tickets.index');
-Route::post('/tickets', TicketStoreController::class)->name('tickets.store');
-Route::get('/tickets/create', TicketCreate::class)->name('tickets.create');
-Route::get('/tickets/{ticket}/edit', TicketEdit::class)->name('tickets.edit');
-Route::get('/tickets/{ticket}', TicketShow::class)->name('tickets.show');
diff --git a/Helpdesk/Seeders/HelpdeskDatabaseSeeder.php b/Helpdesk/Seeders/HelpdeskDatabaseSeeder.php
deleted file mode 100644
index 9abe409a..00000000
--- a/Helpdesk/Seeders/HelpdeskDatabaseSeeder.php
+++ /dev/null
@@ -1,17 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Seeders;
-
-use Illuminate\Database\Seeder;
-use Modules\Helpdesk\Database\Seeders\HelpdeskDatabaseSeeder as DatabaseHelpdeskDatabaseSeeder;
-
-final class HelpdeskDatabaseSeeder extends Seeder
-{
-    /** @return void */
-    public function run(): void
-    {
-        $this->call(DatabaseHelpdeskDatabaseSeeder::class);
-    }
-}
diff --git a/Helpdesk/Services/AgentAssignmentService.php b/Helpdesk/Services/AgentAssignmentService.php
deleted file mode 100644
index ae6eca15..00000000
--- a/Helpdesk/Services/AgentAssignmentService.php
+++ /dev/null
@@ -1,46 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Services;
-
-use App\Models\User;
-use Illuminate\Database\Eloquent\Builder;
-use Modules\Helpdesk\Models\Category;
-use Modules\Helpdesk\Models\Ticket;
-
-final class AgentAssignmentService
-{
-    /**
-     * Select the least-loaded available agent for a category.
-     */
-    public function selectAgentId(?int $categoryId): ?int
-    {
-        $query = User::query()
-            ->select('users.*')
-            ->where(static function (Builder $query): void {
-                $query->where('helpdesk_agent', true)->orWhere('helpdesk_admin', true);
-            })
-            ->selectSub(
-                Ticket::query()
-                    ->selectRaw('count(*)')
-                    ->whereColumn('helpdesk_tickets.agent_id', 'users.id')
-                    ->whereNull('helpdesk_tickets.completed_at'),
-                'open_helpdesk_tickets_count'
-            );
-
-        if ($categoryId !== null) {
-            $category = Category::query()->find($categoryId);
-            $agentIds = $category?->agents()->pluck('users.id')->all() ?? [];
-
-            if ($agentIds !== []) {
-                $query->whereIn('id', $agentIds);
-            }
-        }
-
-        /** @var User|null $agent */
-        $agent = $query->orderBy('open_helpdesk_tickets_count')->orderBy('id')->first();
-
-        return $agent?->id;
-    }
-}
diff --git a/Helpdesk/Services/AttachmentService.php b/Helpdesk/Services/AttachmentService.php
deleted file mode 100644
index 29f446d1..00000000
--- a/Helpdesk/Services/AttachmentService.php
+++ /dev/null
@@ -1,50 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Services;
-
-use Illuminate\Support\Facades\Storage;
-use Modules\Helpdesk\Models\Attachment;
-use Modules\Helpdesk\Models\Comment;
-use Modules\Helpdesk\Models\Ticket;
-
-final class AttachmentService
-{
-    public function storeMany(Ticket $ticket, array $files, int $userId, ?Comment $comment = null): void
-    {
-        foreach ($files as $file) {
-            $disk = (string) config('helpdesk.disk', 'public');
-
-            $originalName = $file->getClientOriginalName();
-            $mimeType = $file->getClientMimeType();
-            $size = (int) ($file->getSize() ?: 0);
-
-            $path = $file->store('tickets/'.$ticket->id, $disk);
-
-            if ($size === 0 && $path !== false) {
-                $size = (int) Storage::disk($disk)->size($path);
-            }
-
-            Attachment::query()->create([
-                'ticket_id' => $ticket->id,
-                'comment_id' => $comment?->id,
-                'user_id' => $userId,
-                'disk' => $disk,
-                'path' => $path,
-                'original_name' => $originalName,
-                'mime_type' => $mimeType,
-                'size' => $size,
-            ]);
-        }
-    }
-
-    /**
-     * Delete a stored attachment and its backing file.
-     */
-    public function delete(Attachment $attachment): void
-    {
-        Storage::disk($attachment->disk)->delete($attachment->path);
-        $attachment->delete();
-    }
-}
diff --git a/Helpdesk/Services/AutomationRuleService.php b/Helpdesk/Services/AutomationRuleService.php
deleted file mode 100644
index f0fde459..00000000
--- a/Helpdesk/Services/AutomationRuleService.php
+++ /dev/null
@@ -1,66 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Services;
-
-use Illuminate\Support\Str;
-use Modules\Helpdesk\Models\AutomationRule;
-use Modules\Helpdesk\Models\Ticket;
-
-final class AutomationRuleService
-{
-    /** @param array<string, mixed> $context */
-    public function apply(Ticket $ticket, array $context = []): Ticket
-    {
-        $sender = (string) ($context['sender'] ?? $ticket->owner?->email ?? '');
-        $mailbox = (string) ($context['mailbox'] ?? '');
-
-        AutomationRule::query()
-            ->where('is_active', true)
-            ->where(static function ($query) use ($ticket): void {
-                $query->whereNull('company_id')->orWhere('company_id', $ticket->company_id);
-            })
-            ->orderBy('sort_order')
-            ->orderBy('id')
-            ->get()
-            ->each(function (AutomationRule $rule) use ($ticket, $sender, $mailbox): void {
-                if (! $this->matches($rule, $ticket, $sender, $mailbox)) {
-                    return;
-                }
-
-                $updates = array_filter([
-                    'priority_id' => $rule->set_priority_id,
-                    'category_id' => $rule->set_category_id,
-                    'team_id' => $rule->set_team_id,
-                    'project_id' => $rule->set_project_id,
-                    'status_id' => $rule->set_status_id,
-                    'agent_id' => $rule->set_agent_id,
-                ], static fn ($value): bool => $value !== null);
-
-                if ($updates !== []) {
-                    $ticket->forceFill($updates + ['last_activity_at' => now()])->save();
-                }
-            });
-
-        return $ticket->fresh() ?? $ticket;
-    }
-
-    private function matches(AutomationRule $rule, Ticket $ticket, string $sender, string $mailbox): bool
-    {
-        if ($rule->match_sender && ! Str::contains(Str::lower($sender), Str::lower($rule->match_sender))) {
-            return false;
-        }
-        if ($rule->match_subject && ! Str::contains(Str::lower($ticket->subject), Str::lower($rule->match_subject))) {
-            return false;
-        }
-        if ($rule->match_mailbox && ! Str::contains(Str::lower($mailbox), Str::lower($rule->match_mailbox))) {
-            return false;
-        }
-        if ($rule->match_category_id && (int) $ticket->category_id !== (int) $rule->match_category_id) {
-            return false;
-        }
-
-        return true;
-    }
-}
diff --git a/Helpdesk/Services/CannedResponseRenderer.php b/Helpdesk/Services/CannedResponseRenderer.php
deleted file mode 100644
index 99bd8f20..00000000
--- a/Helpdesk/Services/CannedResponseRenderer.php
+++ /dev/null
@@ -1,30 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Services;
-
-use App\Models\User;
-use Modules\Helpdesk\Models\Ticket;
-
-final class CannedResponseRenderer
-{
-    public function render(string $template, Ticket $ticket, ?User $actor = null): string
-    {
-        $ticket->loadMissing(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team']);
-
-        return strtr($template, [
-            '{{ ticket.reference }}' => $ticket->reference,
-            '{{ ticket.subject }}' => $ticket->subject,
-            '{{ ticket.status }}' => (string) ($ticket->status?->name ?? ''),
-            '{{ ticket.priority }}' => (string) ($ticket->priority?->name ?? ''),
-            '{{ ticket.category }}' => (string) ($ticket->category?->name ?? ''),
-            '{{ ticket.project }}' => (string) ($ticket->project?->title ?? ''),
-            '{{ ticket.team }}' => (string) ($ticket->team?->name ?? ''),
-            '{{ requester.name }}' => (string) ($ticket->owner?->name ?? ''),
-            '{{ agent.name }}' => (string) ($ticket->agent?->name ?? ''),
-            '{{ actor.name }}' => (string) ($actor?->name ?? ''),
-            '{{ ticket.url }}' => route('helpdesk.tickets.show', ['ticket' => $ticket->getKey()]),
-        ]);
-    }
-}
diff --git a/Helpdesk/Services/ChecklistService.php b/Helpdesk/Services/ChecklistService.php
deleted file mode 100644
index 00d9d897..00000000
--- a/Helpdesk/Services/ChecklistService.php
+++ /dev/null
@@ -1,53 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Services;
-
-use App\Models\User;
-use Modules\Helpdesk\Models\ChecklistItem;
-use Modules\Helpdesk\Models\ChecklistTemplate;
-use Modules\Helpdesk\Models\Ticket;
-
-final class ChecklistService
-{
-    public function applyTemplates(Ticket $ticket): void
-    {
-        ChecklistTemplate::query()
-            ->where('is_active', true)
-            ->where(static function ($query) use ($ticket): void {
-                $query->whereNull('company_id')->orWhere('company_id', $ticket->company_id);
-            })
-            ->where(static function ($query) use ($ticket): void {
-                $query->whereNull('category_id')->orWhere('category_id', $ticket->category_id);
-            })
-            ->where(static function ($query) use ($ticket): void {
-                $query->whereNull('project_id')->orWhere('project_id', $ticket->project_id);
-            })
-            ->get()
-            ->each(function (ChecklistTemplate $template) use ($ticket): void {
-                foreach (array_values($template->items ?? []) as $index => $item) {
-                    ChecklistItem::query()->firstOrCreate([
-                        'ticket_id' => $ticket->id,
-                        'template_id' => $template->id,
-                        'title' => is_array($item) ? (string) ($item['title'] ?? '') : (string) $item,
-                    ], [
-                        'description' => is_array($item) ? ($item['description'] ?? null) : null,
-                        'sort_order' => ($index + 1) * 10,
-                    ]);
-                }
-            });
-    }
-
-    public function toggle(ChecklistItem $item, User $user): ChecklistItem
-    {
-        $completed = ! $item->is_completed;
-        $item->forceFill([
-            'is_completed' => $completed,
-            'completed_by' => $completed ? $user->id : null,
-            'completed_at' => $completed ? now() : null,
-        ])->save();
-
-        return $item->fresh() ?? $item;
-    }
-}
diff --git a/Helpdesk/Services/GitWebhookIngestionService.php b/Helpdesk/Services/GitWebhookIngestionService.php
deleted file mode 100644
index f53a983c..00000000
--- a/Helpdesk/Services/GitWebhookIngestionService.php
+++ /dev/null
@@ -1,242 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Services;
-
-use Carbon\CarbonImmutable;
-use Illuminate\Support\Facades\Log;
-use Modules\Helpdesk\Models\GitCommit;
-use Modules\Helpdesk\Models\GitRepository;
-use Modules\Helpdesk\Models\GitWebhookLog;
-use Modules\Helpdesk\Models\Ticket;
-use Throwable;
-
-final class GitWebhookIngestionService
-{
-    private const TICKET_REFERENCE_PATTERN = '/\bHD-\d{4}-\d{5}\b/i';
-
-    /**
-     * Persist supported Git provider commits and link them to matching Helpdesk ticket references.
-     *
-     * @param array<string, mixed> $payload
-     * @return array{status: string, message: string, commit_count: int, linked_count: int, ignored_count: int}
-     */
-    public function ingest(GitRepository $repository, array $payload, string $provider, ?string $deliveryId, ?string $event): array
-    {
-        if (! $this->isPushEvent($provider, $event)) {
-            $result = [
-                'status' => 'ignored',
-                'message' => sprintf('Ignored unsupported %s event.', $event ?: 'unknown'),
-                'commit_count' => 0,
-                'linked_count' => 0,
-                'ignored_count' => 1,
-            ];
-
-            $this->logWebhook($repository, $provider, $deliveryId, $event, $result, $payload);
-
-            return $result;
-        }
-
-        $branch = $this->branchFromRef($payload['ref'] ?? null);
-        $commits = $this->commitsFromPayload($payload);
-        $commitCount = 0;
-        $linkedCount = 0;
-        $ignoredCount = 0;
-
-        foreach ($commits as $commit) {
-            $hash = $this->stringOrNull($commit['id'] ?? $commit['sha'] ?? null);
-
-            if ($hash === null) {
-                $ignoredCount++;
-
-                continue;
-            }
-
-            $message = $this->stringOrNull($commit['message'] ?? null) ?? '';
-            $url = $this->stringOrNull($commit['url'] ?? null);
-            $author = is_array($commit['author'] ?? null) ? $commit['author'] : [];
-            $committer = is_array($commit['committer'] ?? null) ? $commit['committer'] : [];
-            $authorName = $this->stringOrNull($author['name'] ?? $committer['name'] ?? null);
-            $authorEmail = $this->stringOrNull($author['email'] ?? $committer['email'] ?? null);
-            $committedAt = $this->parseTimestamp($commit['timestamp'] ?? $commit['committed_at'] ?? null);
-            $ticket = $this->ticketForCommit($repository, $message, $branch, $url);
-
-            GitCommit::query()->updateOrCreate(
-                [
-                    'repository_id' => $repository->getKey(),
-                    'hash' => $hash,
-                ],
-                [
-                    'ticket_id' => $ticket?->getKey(),
-                    'short_hash' => substr($hash, 0, 12),
-                    'branch' => $branch,
-                    'author_name' => $authorName,
-                    'author_email' => $authorEmail,
-                    'message' => $message,
-                    'url' => $url,
-                    'committed_at' => $committedAt,
-                ]
-            );
-
-            $commitCount++;
-
-            if ($ticket !== null) {
-                $linkedCount++;
-            }
-        }
-
-        $result = [
-            'status' => 'accepted',
-            'message' => sprintf('Processed %d commit(s), linked %d to tickets.', $commitCount, $linkedCount),
-            'commit_count' => $commitCount,
-            'linked_count' => $linkedCount,
-            'ignored_count' => $ignoredCount,
-        ];
-
-        $this->logWebhook($repository, $provider, $deliveryId, $event, $result, $payload);
-
-        return $result;
-    }
-
-    /**
-     * Record a provider webhook acceptance, rejection or ignore decision for auditability.
-     *
-     * @param array{status: string, message: string, commit_count?: int, linked_count?: int, ignored_count?: int} $result
-     * @param array<string, mixed>|null $payload
-     */
-    public function logWebhook(GitRepository $repository, string $provider, ?string $deliveryId, ?string $event, array $result, ?array $payload = null): void
-    {
-        try {
-            GitWebhookLog::query()->create([
-                'repository_id' => $repository->getKey(),
-                'provider' => $provider,
-                'delivery_id' => $deliveryId,
-                'event' => $event,
-                'status' => $result['status'],
-                'message' => $result['message'],
-                'commit_count' => (int) ($result['commit_count'] ?? 0),
-                'linked_count' => (int) ($result['linked_count'] ?? 0),
-                'ignored_count' => (int) ($result['ignored_count'] ?? 0),
-                'payload' => $payload,
-                'received_at' => now(),
-            ]);
-        } catch (Throwable $exception) {
-            Log::warning('Helpdesk Git webhook audit log could not be written.', [
-                'repository_id' => $repository->getKey(),
-                'provider' => $provider,
-                'event' => $event,
-                'status' => $result['status'],
-                'error' => $exception->getMessage(),
-            ]);
-        }
-    }
-
-    /**
-     * Extract the first Helpdesk ticket reference from arbitrary Git text.
-     */
-    public function extractTicketReference(string $value): ?string
-    {
-        if (! preg_match(self::TICKET_REFERENCE_PATTERN, $value, $matches)) {
-            return null;
-        }
-
-        return strtoupper($matches[0]);
-    }
-
-    /**
-     * Determine whether the provider event should be processed as a push payload.
-     */
-    private function isPushEvent(string $provider, ?string $event): bool
-    {
-        $normalised = strtolower((string) $event);
-
-        return match ($provider) {
-            'github' => $normalised === 'push',
-            'gitlab' => in_array($normalised, ['push hook', 'push'], true),
-            default => $normalised === '' || $normalised === 'push',
-        };
-    }
-
-    /**
-     * @param mixed $value
-     */
-    private function branchFromRef(mixed $value): ?string
-    {
-        $ref = $this->stringOrNull($value);
-
-        if ($ref === null) {
-            return null;
-        }
-
-        return str_replace('refs/heads/', '', $ref);
-    }
-
-    /**
-     * @param array<string, mixed> $payload
-     * @return array<int, array<string, mixed>>
-     */
-    private function commitsFromPayload(array $payload): array
-    {
-        $commits = $payload['commits'] ?? [];
-
-        if (! is_array($commits)) {
-            return [];
-        }
-
-        return array_values(array_filter($commits, static fn (mixed $commit): bool => is_array($commit)));
-    }
-
-    private function ticketForCommit(GitRepository $repository, string $message, ?string $branch, ?string $url): ?Ticket
-    {
-        $reference = $this->extractTicketReference(trim($message.' '.($branch ?? '').' '.($url ?? '')));
-
-        if ($reference === null) {
-            return null;
-        }
-
-        $query = Ticket::query()->where('reference', $reference);
-
-        if ($repository->company_id !== null) {
-            $query->where('company_id', $repository->company_id);
-        }
-
-        if ($repository->project_id !== null) {
-            $query->where('project_id', $repository->project_id);
-        }
-
-        return $query->first();
-    }
-
-    /**
-     * @param mixed $value
-     */
-    private function parseTimestamp(mixed $value): ?CarbonImmutable
-    {
-        $timestamp = $this->stringOrNull($value);
-
-        if ($timestamp === null) {
-            return null;
-        }
-
-        try {
-            return CarbonImmutable::parse($timestamp);
-        } catch (Throwable) {
-            return null;
-        }
-    }
-
-    /**
-     * @param mixed $value
-     */
-    private function stringOrNull(mixed $value): ?string
-    {
-        if (! is_scalar($value)) {
-            return null;
-        }
-
-        $string = trim((string) $value);
-
-        return $string === '' ? null : $string;
-    }
-}
diff --git a/Helpdesk/Services/SlaService.php b/Helpdesk/Services/SlaService.php
deleted file mode 100644
index b464826a..00000000
--- a/Helpdesk/Services/SlaService.php
+++ /dev/null
@@ -1,103 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Services;
-
-use App\Models\User;
-use Modules\Helpdesk\Models\SlaPolicy;
-use Modules\Helpdesk\Models\Ticket;
-use Modules\Helpdesk\Models\TicketSlaEvent;
-
-final class SlaService
-{
-    public function applyPolicy(Ticket $ticket): Ticket
-    {
-        $policy = $this->policyFor($ticket);
-
-        if (! $policy) {
-            return $ticket;
-        }
-
-        $createdAt = $ticket->created_at ?? now();
-        $ticket->forceFill([
-            'sla_policy_id' => $policy->id,
-            'sla_first_response_due_at' => $createdAt->copy()->addMinutes($policy->first_response_minutes),
-            'sla_resolution_due_at' => $createdAt->copy()->addMinutes($policy->resolution_minutes),
-        ])->save();
-
-        TicketSlaEvent::query()->create([
-            'ticket_id' => $ticket->id,
-            'sla_policy_id' => $policy->id,
-            'event' => 'sla.policy_applied',
-            'due_at' => $ticket->sla_resolution_due_at,
-            'occurred_at' => now(),
-            'meta' => ['policy' => $policy->name],
-        ]);
-
-        return $ticket->fresh() ?? $ticket;
-    }
-
-    public function recordPublicResponse(Ticket $ticket, User $actor): void
-    {
-        if ($ticket->first_response_at === null && (int) $ticket->user_id !== (int) $actor->id) {
-            $breached = $ticket->sla_first_response_due_at !== null && now()->greaterThan($ticket->sla_first_response_due_at);
-            $ticket->forceFill([
-                'first_response_at' => now(),
-                'sla_first_response_breached_at' => $breached ? now() : $ticket->sla_first_response_breached_at,
-            ])->save();
-
-            TicketSlaEvent::query()->create([
-                'ticket_id' => $ticket->id,
-                'sla_policy_id' => $ticket->sla_policy_id,
-                'event' => 'sla.first_response',
-                'due_at' => $ticket->sla_first_response_due_at,
-                'occurred_at' => now(),
-                'breached' => $breached,
-            ]);
-        }
-
-        $ticket->increment('public_replies_count');
-    }
-
-    public function recordClosure(Ticket $ticket): void
-    {
-        $breached = $ticket->sla_resolution_due_at !== null && now()->greaterThan($ticket->sla_resolution_due_at);
-        $ticket->forceFill(['sla_resolution_breached_at' => $breached ? now() : $ticket->sla_resolution_breached_at])->save();
-        TicketSlaEvent::query()->create([
-            'ticket_id' => $ticket->id,
-            'sla_policy_id' => $ticket->sla_policy_id,
-            'event' => 'sla.resolved',
-            'due_at' => $ticket->sla_resolution_due_at,
-            'occurred_at' => now(),
-            'breached' => $breached,
-        ]);
-    }
-
-    public function refreshBreaches(Ticket $ticket): void
-    {
-        $updates = [];
-        if ($ticket->first_response_at === null && $ticket->sla_first_response_due_at !== null && now()->greaterThan($ticket->sla_first_response_due_at)) {
-            $updates['sla_first_response_breached_at'] = $ticket->sla_first_response_breached_at ?? now();
-        }
-        if ($ticket->completed_at === null && $ticket->sla_resolution_due_at !== null && now()->greaterThan($ticket->sla_resolution_due_at)) {
-            $updates['sla_resolution_breached_at'] = $ticket->sla_resolution_breached_at ?? now();
-        }
-        if ($updates !== []) {
-            $ticket->forceFill($updates)->save();
-        }
-    }
-
-    private function policyFor(Ticket $ticket): ?SlaPolicy
-    {
-        return SlaPolicy::query()
-            ->where('is_active', true)
-            ->where(static function ($query) use ($ticket): void {
-                $query->whereNull('company_id')->orWhere('company_id', $ticket->company_id);
-            })
-            ->orderByRaw('CASE WHEN priority_id = ? THEN 0 WHEN priority_id IS NULL THEN 1 ELSE 2 END', [$ticket->priority_id])
-            ->orderByRaw('CASE WHEN category_id = ? THEN 0 WHEN category_id IS NULL THEN 1 ELSE 2 END', [$ticket->category_id])
-            ->orderByDesc('is_default')
-            ->first();
-    }
-}
diff --git a/Helpdesk/Services/TicketReferenceService.php b/Helpdesk/Services/TicketReferenceService.php
deleted file mode 100644
index 499045ef..00000000
--- a/Helpdesk/Services/TicketReferenceService.php
+++ /dev/null
@@ -1,27 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Services;
-
-use Modules\Helpdesk\Models\Ticket;
-
-final class TicketReferenceService
-{
-    /**
-     * Build the next human-readable ticket reference.
-     */
-    public function next(): string
-    {
-        $year = now()->format('Y');
-        $prefix = 'HD-'.$year.'-';
-        $last = Ticket::query()
-            ->where('reference', 'like', $prefix.'%')
-            ->latest('id')
-            ->value('reference');
-
-        $next = $last ? ((int) substr((string) $last, -5)) + 1 : 1;
-
-        return $prefix.str_pad((string) $next, 5, '0', STR_PAD_LEFT);
-    }
-}
diff --git a/Helpdesk/Services/TicketService.php b/Helpdesk/Services/TicketService.php
deleted file mode 100644
index 0d14f2bc..00000000
--- a/Helpdesk/Services/TicketService.php
+++ /dev/null
@@ -1,124 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Services;
-
-use App\Models\User;
-use Illuminate\Http\UploadedFile;
-use Illuminate\Support\Facades\DB;
-use Modules\Helpdesk\Models\Comment;
-use Modules\Helpdesk\Models\Status;
-use Modules\Helpdesk\Models\Ticket;
-
-final class TicketService
-{
-    public function __construct(
-        private readonly TicketReferenceService $references,
-        private readonly AgentAssignmentService $assignment,
-        private readonly AttachmentService $attachments,
-        private readonly WorkflowNotificationService $workflow,
-        private readonly AutomationRuleService $automation,
-        private readonly SlaService $sla,
-        private readonly ChecklistService $checklists,
-    ) {}
-
-    /**
-     * Create a ticket and store initial attachments.
-     *
-     * @param  array<string, mixed>  $data
-     * @param  array<int, UploadedFile>  $files
-     */
-    public function create(User $user, array $data, array $files = []): Ticket
-    {
-        return DB::transaction(function () use ($user, $data, $files): Ticket {
-            $defaultStatusSlug = (string) config('helpdesk.default_status_slug', 'new');
-            $status = Status::query()->where('slug', $defaultStatusSlug)->first();
-
-            if (! $status) {
-                $status = Status::query()->create([
-                    'name' => 'New',
-                    'slug' => $defaultStatusSlug,
-                    'color' => 'sky',
-                    'sort_order' => 1,
-                    'is_closed' => false,
-                ]);
-            }
-
-            /** @var Ticket $ticket */
-            $ticket = Ticket::query()->create([
-                'reference' => $this->references->next(),
-                'company_id' => $data['company_id'] ?? ($user->company_id ?? null),
-                'user_id' => $user->id,
-                'agent_id' => $this->assignment->selectAgentId($data['category_id'] ?? null),
-                'status_id' => $status->id,
-                'priority_id' => $data['priority_id'],
-                'category_id' => $data['category_id'] ?? null,
-                'project_id' => $data['project_id'] ?? null,
-                'product_id' => $data['product_id'] ?? null,
-                'team_id' => $data['team_id'] ?? null,
-                'subject' => $data['subject'],
-                'body' => $data['body'],
-                'due_at' => $data['due_at'] ?? null,
-                'last_activity_at' => now(),
-            ]);
-
-            $ticket = $this->automation->apply($ticket, $data);
-            $ticket = $this->sla->applyPolicy($ticket);
-            $this->checklists->applyTemplates($ticket);
-            $this->attachments->storeMany($ticket, $files, (int) $user->id);
-
-            $ticket = $ticket->fresh(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team', 'product', 'attachments', 'checklistItems']) ?? $ticket;
-            $this->workflow->dispatch($ticket, 'ticket.created', $user);
-
-            return $ticket;
-        });
-    }
-
-    /**
-     * Add a public or internal comment and optional attachments.
-     *
-     * @param  array<int, UploadedFile>  $files
-     */
-    public function comment(Ticket $ticket, User $user, string $body, bool $internal = false, array $files = [], ?int $parentId = null): Comment
-    {
-        return DB::transaction(function () use ($ticket, $user, $body, $internal, $files, $parentId): Comment {
-            /** @var Comment $comment */
-            $comment = $ticket->comments()->create([
-                'parent_id' => $parentId,
-                'user_id' => $user->id,
-                'body' => $body,
-                'is_internal' => $internal,
-            ]);
-
-            $ticket->forceFill(['last_activity_at' => now()])->save();
-            if (! $internal) {
-                $this->sla->recordPublicResponse($ticket, $user);
-            }
-            $this->attachments->storeMany($ticket, $files, (int) $user->id, $comment);
-            $this->workflow->dispatch($ticket->fresh(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team']) ?? $ticket, $parentId === null ? 'ticket.commented' : 'ticket.reply_created', $user);
-
-            return $comment->fresh(['user', 'attachments']) ?? $comment;
-        });
-    }
-
-    /**
-     * Close a ticket.
-     */
-    public function close(Ticket $ticket, User $user): Ticket
-    {
-        $status = Status::query()->where('slug', config('helpdesk.closed_status_slug'))->firstOrFail();
-
-        $ticket->forceFill([
-            'status_id' => $status->id,
-            'completed_at' => now(),
-            'last_activity_at' => now(),
-        ])->save();
-
-        $ticket = $ticket->fresh(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team', 'product']) ?? $ticket;
-        $this->sla->recordClosure($ticket);
-        $this->workflow->dispatch($ticket, 'ticket.closed', $user);
-
-        return $ticket;
-    }
-}
diff --git a/Helpdesk/Services/WorkflowNotificationService.php b/Helpdesk/Services/WorkflowNotificationService.php
deleted file mode 100644
index ee5aa265..00000000
--- a/Helpdesk/Services/WorkflowNotificationService.php
+++ /dev/null
@@ -1,135 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Services;
-
-use App\Models\User;
-use Illuminate\Support\Facades\Log;
-use Illuminate\Support\Facades\Mail;
-use Illuminate\Support\Facades\Route;
-use Illuminate\Support\Facades\URL;
-use Modules\Helpdesk\Models\Ticket;
-use Modules\Helpdesk\Models\WorkflowLog;
-use Modules\Helpdesk\Models\WorkflowTemplate;
-use Illuminate\Support\Str;
-use Throwable;
-
-final class WorkflowNotificationService
-{
-    /**
-     * Send all active workflow messages for the supplied ticket event.
-     */
-    public function dispatch(Ticket $ticket, string $event, ?User $actor = null): void
-    {
-        $ticket->loadMissing(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team', 'product']);
-
-        WorkflowTemplate::query()
-            ->where('event', $event)
-            ->where('is_active', true)
-            ->get()
-            ->each(function (WorkflowTemplate $template) use ($ticket, $event, $actor): void {
-                $recipient = $this->recipient($template->to_role, $ticket, $actor);
-
-                if ($recipient === null || blank($recipient->email ?? null)) {
-                    $this->log($template, $ticket, $event, null, 'skipped', 'No recipient email was available.');
-
-                    return;
-                }
-
-                $trackingToken = Str::random(48);
-                $subject = $this->renderText($template->subject, $ticket, $actor);
-                $html = $this->wrapHtml($this->renderText($template->html_body, $ticket, $actor), $ticket, $trackingToken);
-                $text = $this->renderText($template->text_body ?: strip_tags($template->html_body), $ticket, $actor);
-
-                try {
-                    Mail::html($html, function ($message) use ($recipient, $template, $subject): void {
-                        $message->to($recipient->email, $recipient->name ?? null)->subject($subject);
-
-                        if (filled($template->cc)) {
-                            $message->cc(array_map('trim', explode(',', (string) $template->cc)));
-                        }
-
-                        if (filled($template->bcc)) {
-                            $message->bcc(array_map('trim', explode(',', (string) $template->bcc)));
-                        }
-                    });
-
-                    $this->log($template, $ticket, $event, (string) $recipient->email, 'sent', null, $subject, $trackingToken);
-                } catch (Throwable $exception) {
-                    Log::warning('Helpdesk workflow email failed.', ['event' => $event, 'ticket_id' => $ticket->id, 'error' => $exception->getMessage()]);
-                    $this->log($template, $ticket, $event, (string) $recipient->email, 'failed', $exception->getMessage(), $subject);
-                }
-            });
-    }
-
-    private function recipient(string $role, Ticket $ticket, ?User $actor): ?User
-    {
-        return match ($role) {
-            'agent' => $ticket->agent,
-            'actor' => $actor,
-            default => $ticket->owner,
-        };
-    }
-
-    private function renderText(string $template, Ticket $ticket, ?User $actor): string
-    {
-        $tokens = [
-            '{{ ticket.reference }}' => $ticket->reference,
-            '{{ ticket.subject }}' => $ticket->subject,
-            '{{ ticket.status }}' => (string) ($ticket->status?->name ?? ''),
-            '{{ ticket.priority }}' => (string) ($ticket->priority?->name ?? ''),
-            '{{ ticket.category }}' => (string) ($ticket->category?->name ?? ''),
-            '{{ ticket.project }}' => (string) ($ticket->project?->title ?? ''),
-            '{{ ticket.team }}' => (string) ($ticket->team?->name ?? ''),
-            '{{ requester.name }}' => (string) ($ticket->owner?->name ?? ''),
-            '{{ agent.name }}' => (string) ($ticket->agent?->name ?? ''),
-            '{{ actor.name }}' => (string) ($actor?->name ?? ''),
-            '{{ ticket.url }}' => route('helpdesk.tickets.show', ['ticket' => $ticket->getKey()]),
-        ];
-
-        return strtr($template, $tokens);
-    }
-
-    private function wrapHtml(string $body, Ticket $ticket, ?string $trackingToken = null): string
-    {
-        return '<div style="font-family:Inter,Arial,sans-serif;background:#f6f8fb;padding:24px">'
-            .'<div style="max-width:720px;margin:0 auto;background:#ffffff;border:1px solid #d8dee8;border-radius:18px;overflow:hidden">'
-            .'<div style="background:#0f172a;color:#ffffff;padding:24px 28px">'
-            .'<div style="font-size:12px;letter-spacing:.18em;text-transform:uppercase;color:#bfdbfe">Helpdesk notification</div>'
-            .'<h1 style="margin:8px 0 0;font-size:22px">'.e($ticket->reference).'</h1>'
-            .'<p style="margin:8px 0 0;color:#dbeafe">'.e($ticket->subject).'</p>'
-            .'</div><div style="padding:28px;color:#1f2937;line-height:1.65">'
-            .$body
-            .'<p style="margin-top:28px"><a href="'.e(route('helpdesk.tickets.show', ['ticket' => $ticket->getKey()])).'" style="display:inline-block;background:#2563eb;color:#ffffff;text-decoration:none;padding:11px 16px;border-radius:10px">Open ticket</a></p>'
-            .$this->trackingPixel($trackingToken)
-            .'</div></div></div>';
-    }
-
-    private function trackingPixel(?string $trackingToken): string
-    {
-        if ($trackingToken === null) {
-            return '';
-        }
-
-        $url = Route::has('helpdesk.workflow.open')
-            ? route('helpdesk.workflow.open', ['token' => $trackingToken])
-            : URL::to('/'.trim((string) config('helpdesk.route_prefix', 'helpdesk'), '/').'/workflow/open/'.$trackingToken);
-
-        return '<img src="'.e($url).'" width="1" height="1" alt="" style="display:none" />';
-    }
-
-    private function log(WorkflowTemplate $template, Ticket $ticket, string $event, ?string $recipient, string $status, ?string $error = null, ?string $subject = null, ?string $trackingToken = null): void
-    {
-        WorkflowLog::query()->create([
-            'template_id' => $template->id,
-            'ticket_id' => $ticket->id,
-            'event' => $event,
-            'recipient' => $recipient,
-            'subject' => $subject,
-            'status' => $status,
-            'tracking_token' => $trackingToken,
-            'error' => $error,
-        ]);
-    }
-}
diff --git a/Helpdesk/Support/.gitkeep b/Helpdesk/Support/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Support/Color.php b/Helpdesk/Support/Color.php
deleted file mode 100644
index 95883c0c..00000000
--- a/Helpdesk/Support/Color.php
+++ /dev/null
@@ -1,24 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Support;
-
-final class Color
-{
-    public static function css(?string $color): string
-    {
-        return match ($color) {
-            'red', 'rose' => '#e11d48',
-            'amber', 'yellow' => '#d97706',
-            'emerald', 'green' => '#059669',
-            'blue' => '#2563eb',
-            'sky', 'cyan' => '#0284c7',
-            'indigo' => '#4f46e5',
-            'violet', 'purple' => '#7c3aed',
-            'slate' => '#334155',
-            'zinc', null, '' => '#52525b',
-            default => str_starts_with((string) $color, '#') ? (string) $color : '#52525b',
-        };
-    }
-}
diff --git a/Helpdesk/Support/ModuleInfo.php b/Helpdesk/Support/ModuleInfo.php
deleted file mode 100644
index 1fdaf00e..00000000
--- a/Helpdesk/Support/ModuleInfo.php
+++ /dev/null
@@ -1,24 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Support;
-
-final class ModuleInfo
-{
-    /**
-     * Return the module name.
-     */
-    public static function name(): string
-    {
-        return 'Helpdesk';
-    }
-
-    /**
-     * Return the lowercase module name.
-     */
-    public static function nameLower(): string
-    {
-        return 'helpdesk';
-    }
-}
diff --git a/Helpdesk/Tests/Browser/.gitkeep b/Helpdesk/Tests/Browser/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Tests/Browser/HelpdeskKanbanBrowserTest.php b/Helpdesk/Tests/Browser/HelpdeskKanbanBrowserTest.php
deleted file mode 100644
index 96fe19e1..00000000
--- a/Helpdesk/Tests/Browser/HelpdeskKanbanBrowserTest.php
+++ /dev/null
@@ -1,39 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Browser;
-
-use Illuminate\Foundation\Testing\DatabaseMigrations;
-use Laravel\Dusk\Browser;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\DuskTestCase;
-
-final class HelpdeskKanbanBrowserTest extends DuskTestCase
-{
-    use BuildsHelpdeskFixtures;
-    use DatabaseMigrations;
-
-    /** @test */
-    public function kanban_board_is_available_from_helpdesk_module(): void
-    {
-        $lookups = $this->seedLookupData();
-        $user = $this->admin();
-
-        $this->ticket([
-            'owner' => $user,
-            'status_id' => $lookups['open']->id,
-            'priority_id' => $lookups['high']->id,
-            'subject' => 'Kanban browser ticket',
-        ]);
-
-        $this->browse(function (Browser $browser) use ($user): void {
-            $browser->loginAs($user)
-                ->visitRoute('helpdesk.kanban')
-                ->assertPresent('@helpdesk-kanban-board')
-                ->assertSee('Kanban board')
-                ->assertSee('Kanban browser ticket')
-                ->assertPresent('@kanban-column-open');
-        });
-    }
-}
diff --git a/Helpdesk/Tests/Browser/HelpdeskNavigationBrowserTest.php b/Helpdesk/Tests/Browser/HelpdeskNavigationBrowserTest.php
deleted file mode 100644
index 4f9b0c4f..00000000
--- a/Helpdesk/Tests/Browser/HelpdeskNavigationBrowserTest.php
+++ /dev/null
@@ -1,45 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Browser;
-
-use Illuminate\Foundation\Testing\DatabaseMigrations;
-use Laravel\Dusk\Browser;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\DuskTestCase;
-
-final class HelpdeskNavigationBrowserTest extends DuskTestCase
-{
-    use BuildsHelpdeskFixtures;
-    use DatabaseMigrations;
-
-    public function test_helpdesk_dashboard_and_main_pages_render_with_professional_headers(): void
-    {
-        $this->seedLookupData();
-        $user = $this->admin(['name' => 'Mark Gregory']);
-
-        $this->browse(function (Browser $browser) use ($user): void {
-            $browser->loginAs($user)
-                ->visitRoute('helpdesk.index')
-                ->waitFor('@helpdesk-dashboard-widget')
-                ->assertSee('Helpdesk dashboard')
-                ->assertSee('Total tickets')
-                ->assertSee('Open tickets')
-                ->assertSee('Closed tickets')
-                ->clickLink('Tickets')
-                ->waitFor('@helpdesk-ticket-index')
-                ->assertSee('Active tickets')
-                ->clickLink('New ticket')
-                ->waitFor('@helpdesk-ticket-create')
-                ->assertSee('Create ticket')
-                ->visitRoute('helpdesk.settings')
-                ->waitFor('@helpdesk-settings-manager')
-                ->assertSee('Support configuration')
-                ->assertSee('Statuses')
-                ->assertSee('Priorities')
-                ->assertSee('Projects')
-                ->assertSee('Workflow');
-        });
-    }
-}
diff --git a/Helpdesk/Tests/Browser/HelpdeskSettingsBrowserTest.php b/Helpdesk/Tests/Browser/HelpdeskSettingsBrowserTest.php
deleted file mode 100644
index ec101ed8..00000000
--- a/Helpdesk/Tests/Browser/HelpdeskSettingsBrowserTest.php
+++ /dev/null
@@ -1,66 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Browser;
-
-use Illuminate\Foundation\Testing\DatabaseMigrations;
-use Laravel\Dusk\Browser;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\DuskTestCase;
-
-final class HelpdeskSettingsBrowserTest extends DuskTestCase
-{
-    use BuildsHelpdeskFixtures;
-    use DatabaseMigrations;
-
-    public function test_settings_tabs_expose_lookup_git_and_workflow_setup_areas(): void
-    {
-        $this->seedLookupData();
-        $admin = $this->admin(['name' => 'Settings Admin']);
-
-        $this->browse(function (Browser $browser) use ($admin): void {
-            $browser->loginAs($admin)
-                ->visitRoute('helpdesk.settings')
-                ->waitFor('@helpdesk-settings-manager')
-                ->assertSee('Support configuration')
-                ->assertSee('Statuses')
-                ->assertSee('Priorities')
-                ->assertSee('Categories')
-                ->assertSee('Teams')
-                ->assertSee('Projects')
-                ->assertSee('Git')
-                ->assertSee('Workflow')
-                ->assertSee('Canned')
-                ->assertSee('SLA')
-                ->assertSee('Rules')
-                ->assertSee('Checks')
-                ->assertSee('Tags')
-                ->assertSee('Products')
-                ->press('Git')
-                ->waitForText('Git repositories')
-                ->assertSee('Remote URL')
-                ->press('Workflow')
-                ->waitForText('Workflow messages')
-                ->assertSee('HTML email body')
-                ->press('Canned')
-                ->waitForText('Canned responses')
-                ->assertSee('Reply body')
-                ->press('SLA')
-                ->waitForText('SLA policies')
-                ->assertSee('First response minutes')
-                ->press('Rules')
-                ->waitForText('Email automation rules')
-                ->assertSee('Subject contains')
-                ->press('Checks')
-                ->waitForText('Checklist templates')
-                ->assertSee('Checklist items')
-                ->press('Tags')
-                ->waitForText('Ticket tags')
-                ->assertSee('Colour')
-                ->press('Products')
-                ->waitForText('Products and services')
-                ->assertSee('Release/build');
-        });
-    }
-}
diff --git a/Helpdesk/Tests/Browser/HelpdeskTicketBrowserTest.php b/Helpdesk/Tests/Browser/HelpdeskTicketBrowserTest.php
deleted file mode 100644
index 1f94eb98..00000000
--- a/Helpdesk/Tests/Browser/HelpdeskTicketBrowserTest.php
+++ /dev/null
@@ -1,59 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Browser;
-
-use Illuminate\Foundation\Testing\DatabaseMigrations;
-use Laravel\Dusk\Browser;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\DuskTestCase;
-
-final class HelpdeskTicketBrowserTest extends DuskTestCase
-{
-    use BuildsHelpdeskFixtures;
-    use DatabaseMigrations;
-
-    public function test_user_can_create_and_view_ticket_in_browser(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $user = $this->user(['name' => 'Ticket Browser User']);
-
-        $this->browse(function (Browser $browser) use ($user, $fixtures): void {
-            $browser->loginAs($user)
-                ->visitRoute('helpdesk.tickets.create')
-                ->waitFor('@helpdesk-ticket-create')
-                ->type('@ticket-subject', 'Browser created helpdesk ticket')
-                ->script("document.querySelector('[dusk=\"ticket-body-editor\"] [contenteditable=\"true\"]').innerHTML = '<p>This browser ticket proves the form saves correctly.</p>'; document.querySelector('[dusk=\"ticket-body-editor\"] [contenteditable=\"true\"]').dispatchEvent(new Event('input', { bubbles: true }));");
-
-            $browser->select('@ticket-priority', (string) $fixtures['high']->id)
-                ->select('@ticket-category', (string) $fixtures['category']->id)
-                ->select('@ticket-team', (string) $fixtures['team']->id)
-                ->select('@ticket-project', (string) $fixtures['project']->id)
-                ->press('@save-ticket')
-                ->waitFor('@helpdesk-ticket-show')
-                ->assertSee('Browser created helpdesk ticket')
-                ->assertSee('High')
-                ->assertSee('Support')
-                ->assertSee('Ticket details');
-        });
-    }
-
-    public function test_user_can_add_nested_response_in_browser(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $user = $this->user(['name' => 'Response Browser User']);
-        $ticket = $this->ticket(['owner' => $user, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id, 'subject' => 'Browser response ticket']);
-
-        $this->browse(function (Browser $browser) use ($user, $ticket): void {
-            $browser->loginAs($user)
-                ->visitRoute('helpdesk.tickets.show', $ticket)
-                ->waitFor('@helpdesk-ticket-show')
-                ->script("document.querySelector('[dusk=\"ticket-comment-editor\"] [contenteditable=\"true\"]').innerHTML = '<p>First browser response</p>'; document.querySelector('[dusk=\"ticket-comment-editor\"] [contenteditable=\"true\"]').dispatchEvent(new Event('input', { bubbles: true }));");
-
-            $browser->press('@post-comment')
-                ->waitForText('First browser response')
-                ->assertSee('First browser response');
-        });
-    }
-}
diff --git a/Helpdesk/Tests/Concerns/BuildsHelpdeskFixtures.php b/Helpdesk/Tests/Concerns/BuildsHelpdeskFixtures.php
deleted file mode 100644
index 84648846..00000000
--- a/Helpdesk/Tests/Concerns/BuildsHelpdeskFixtures.php
+++ /dev/null
@@ -1,188 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Concerns;
-
-use App\Models\User;
-use Illuminate\Support\Facades\DB;
-use Illuminate\Support\Facades\Hash;
-use Illuminate\Support\Facades\Schema;
-use Modules\Helpdesk\Models\Category;
-use Modules\Helpdesk\Models\GitRepository;
-use Modules\Helpdesk\Models\Priority;
-use Modules\Helpdesk\Models\Project;
-use Modules\Helpdesk\Models\Status;
-use Modules\Helpdesk\Models\Team;
-use Modules\Helpdesk\Models\Ticket;
-
-trait BuildsHelpdeskFixtures
-{
-    protected function user(array $attributes = []): User
-    {
-        /** @var User $user */
-        $user = User::factory()->create(array_merge([
-            'name' => 'Helpdesk User',
-            'email' => fake()->unique()->safeEmail(),
-            'password' => Hash::make('password'),
-        ], $attributes));
-
-        return $user;
-    }
-
-    protected function agent(array $attributes = []): User
-    {
-        $user = $this->user($attributes);
-        $user->forceFill(['helpdesk_agent' => true])->save();
-
-        return $user;
-    }
-
-    protected function admin(array $attributes = []): User
-    {
-        $user = $this->user($attributes);
-        $user->forceFill(['helpdesk_agent' => true, 'helpdesk_admin' => true])->save();
-
-        return $user;
-    }
-
-    protected function ticketStatus(array $attributes = []): Status
-    {
-        return Status::query()->create(array_merge([
-            'name' => 'Open',
-            'slug' => fake()->unique()->slug(2),
-            'color' => 'blue',
-            'sort_order' => 10,
-            'is_closed' => false,
-        ], $attributes));
-    }
-
-    protected function closedStatus(array $attributes = []): Status
-    {
-        return $this->ticketStatus(array_merge([
-            'name' => 'Closed',
-            'slug' => fake()->unique()->slug(2),
-            'color' => 'emerald',
-            'sort_order' => 99,
-            'is_closed' => true,
-        ], $attributes));
-    }
-
-    protected function priority(array $attributes = []): Priority
-    {
-        return Priority::query()->create(array_merge([
-            'name' => 'Normal',
-            'slug' => fake()->unique()->slug(2),
-            'color' => 'blue',
-            'sort_order' => 10,
-        ], $attributes));
-    }
-
-    protected function category(array $attributes = []): Category
-    {
-        return Category::query()->create(array_merge([
-            'company_id' => null,
-            'name' => 'Support',
-            'slug' => fake()->unique()->slug(2),
-            'color' => 'blue',
-            'description' => 'Support requests',
-        ], $attributes));
-    }
-
-    protected function team(array $attributes = []): Team
-    {
-        return Team::query()->create(array_merge([
-            'company_id' => null,
-            'name' => 'Support Team',
-            'slug' => fake()->unique()->slug(2),
-            'color' => 'indigo',
-            'description' => 'Primary support team',
-        ], $attributes));
-    }
-
-    protected function project(array $attributes = []): Project
-    {
-        return Project::query()->create(array_merge([
-            'company_id' => null,
-            'team_id' => null,
-            'title' => 'WMS Project',
-            'slug' => fake()->unique()->slug(2),
-            'color' => 'blue',
-            'description' => 'Warehouse platform project',
-        ], $attributes));
-    }
-
-    protected function repository(array $attributes = []): GitRepository
-    {
-        return GitRepository::query()->create(array_merge([
-            'company_id' => null,
-            'project_id' => null,
-            'name' => 'Core',
-            'provider' => 'git',
-            'remote_url' => 'git@example.com:wms/core.git',
-            'default_branch' => 'develop',
-            'webhook_secret' => 'test-secret',
-            'is_active' => true,
-        ], $attributes));
-    }
-
-    protected function ticket(array $attributes = []): Ticket
-    {
-        $owner = $attributes['owner'] ?? $this->user(['name' => 'Requester']);
-        $agent = $attributes['agent'] ?? null;
-        unset($attributes['owner'], $attributes['agent']);
-
-        return Ticket::query()->create(array_merge([
-            'reference' => 'HD-'.now()->format('Y').'-'.str_pad((string) random_int(1, 99999), 5, '0', STR_PAD_LEFT),
-            'user_id' => $owner->id,
-            'agent_id' => $agent?->id,
-            'status_id' => $this->ticketStatus()->id,
-            'priority_id' => $this->priority()->id,
-            'category_id' => null,
-            'project_id' => null,
-            'team_id' => null,
-            'subject' => 'Test ticket subject',
-            'body' => '<p>Detailed helpdesk ticket body.</p>',
-            'last_activity_at' => now(),
-        ], $attributes));
-    }
-
-    protected function seedLookupData(): array
-    {
-        $open = $this->ticketStatus(['name' => 'Open', 'slug' => 'open']);
-        $closed = $this->closedStatus(['name' => 'Closed', 'slug' => 'closed']);
-        $normal = $this->priority(['name' => 'Normal', 'slug' => 'normal']);
-        $high = $this->priority(['name' => 'High', 'slug' => 'high', 'color' => 'red', 'sort_order' => 1]);
-        $category = $this->category(['name' => 'Support', 'slug' => 'support']);
-        $team = $this->team(['name' => 'Support Team', 'slug' => 'support-team']);
-        $project = $this->project(['title' => 'WMS Core', 'slug' => 'wms-core', 'team_id' => $team->id]);
-
-        return compact('open', 'closed', 'normal', 'high', 'category', 'team', 'project');
-    }
-
-    protected function ensureCompanyTableHasOne(): ?int
-    {
-        if (! Schema::hasTable('companies')) {
-            return null;
-        }
-
-        $columns = Schema::getColumnListing('companies');
-        $payload = [];
-
-        foreach ($columns as $column) {
-            if (in_array($column, ['id', 'created_at', 'updated_at', 'deleted_at'], true)) {
-                continue;
-            }
-
-            if ($column === 'name') {
-                $payload[$column] = 'MPBA Test Company';
-            }
-        }
-
-        if (! array_key_exists('name', $payload) && in_array('company_name', $columns, true)) {
-            $payload['company_name'] = 'MPBA Test Company';
-        }
-
-        return (int) DB::table('companies')->insertGetId($payload);
-    }
-}
diff --git a/Helpdesk/Tests/Feature/.gitkeep b/Helpdesk/Tests/Feature/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Tests/Feature/AgentAssignmentTest.php b/Helpdesk/Tests/Feature/AgentAssignmentTest.php
deleted file mode 100644
index 4ac0bd23..00000000
--- a/Helpdesk/Tests/Feature/AgentAssignmentTest.php
+++ /dev/null
@@ -1,42 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Modules\Helpdesk\Services\AgentAssignmentService;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class AgentAssignmentTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_assignment_selects_least_loaded_agent(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $busy = $this->agent(['name' => 'Busy Agent']);
-        $quiet = $this->agent(['name' => 'Quiet Agent']);
-        $this->ticket(['agent' => $busy, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
-        $this->ticket(['agent' => $busy, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
-
-        $selected = app(AgentAssignmentService::class)->selectAgentId(null);
-
-        self::assertSame($quiet->id, $selected);
-    }
-
-    public function test_assignment_prefers_category_agents_when_category_has_agents(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $generalAgent = $this->agent(['name' => 'General Agent']);
-        $categoryAgent = $this->agent(['name' => 'Category Agent']);
-        $fixtures['category']->agents()->attach($categoryAgent->id);
-        $this->ticket(['agent' => $generalAgent, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
-
-        $selected = app(AgentAssignmentService::class)->selectAgentId($fixtures['category']->id);
-
-        self::assertSame($categoryAgent->id, $selected);
-    }
-}
diff --git a/Helpdesk/Tests/Feature/GitAndAttachmentTest.php b/Helpdesk/Tests/Feature/GitAndAttachmentTest.php
deleted file mode 100644
index 81e80d3a..00000000
--- a/Helpdesk/Tests/Feature/GitAndAttachmentTest.php
+++ /dev/null
@@ -1,69 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Illuminate\Http\UploadedFile;
-use Illuminate\Support\Facades\Storage;
-use Modules\Helpdesk\Models\Attachment;
-use Modules\Helpdesk\Models\GitCommit;
-use Modules\Helpdesk\Services\AttachmentService;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class GitAndAttachmentTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_git_commit_can_be_tracked_against_repository_and_ticket(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $repository = $this->repository(['project_id' => $fixtures['project']->id]);
-        $ticket = $this->ticket(['project_id' => $fixtures['project']->id]);
-
-        GitCommit::query()->create([
-            'repository_id' => $repository->id,
-            'ticket_id' => $ticket->id,
-            'hash' => str_repeat('b', 40),
-            'short_hash' => 'bbbbbbb',
-            'branch' => 'develop',
-            'author_name' => 'Mark Gregory',
-            'author_email' => 'mark@example.com',
-            'message' => 'Resolve '.$ticket->reference.' ticket save redirect',
-            'url' => 'https://example.com/commit/b',
-            'committed_at' => now(),
-        ]);
-
-        $this->assertDatabaseHas('helpdesk_git_commits', [
-            'repository_id' => $repository->id,
-            'ticket_id' => $ticket->id,
-            'short_hash' => 'bbbbbbb',
-        ]);
-
-        self::assertSame($ticket->id, $repository->commits()->firstOrFail()->ticket_id);
-    }
-
-    public function test_attachment_service_stores_and_deletes_ticket_files(): void
-    {
-        Storage::fake('local');
-        config()->set('helpdesk.disk', 'local');
-
-        $user = $this->user();
-        $ticket = $this->ticket(['owner' => $user]);
-        $file = UploadedFile::fake()->create('evidence.pdf', 32, 'application/pdf');
-
-        app(AttachmentService::class)->storeMany($ticket, [$file], $user->id);
-
-        $attachment = Attachment::query()->where('ticket_id', $ticket->id)->firstOrFail();
-        Storage::disk('local')->assertExists($attachment->path);
-        self::assertSame('evidence.pdf', $attachment->original_name);
-
-        app(AttachmentService::class)->delete($attachment);
-
-        Storage::disk('local')->assertMissing($attachment->path);
-        $this->assertDatabaseMissing('helpdesk_attachments', ['id' => $attachment->id]);
-    }
-}
diff --git a/Helpdesk/Tests/Feature/GitWebhookIngestionTest.php b/Helpdesk/Tests/Feature/GitWebhookIngestionTest.php
deleted file mode 100644
index 070642a7..00000000
--- a/Helpdesk/Tests/Feature/GitWebhookIngestionTest.php
+++ /dev/null
@@ -1,163 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Modules\Helpdesk\Models\GitCommit;
-use Modules\Helpdesk\Models\GitWebhookLog;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class GitWebhookIngestionTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_signed_github_push_webhook_tracks_and_links_commit_to_ticket_reference(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $repository = $this->repository([
-            'provider' => 'github',
-            'project_id' => $fixtures['project']->id,
-            'webhook_secret' => 'github-secret',
-        ]);
-        $ticket = $this->ticket(['project_id' => $fixtures['project']->id]);
-        $payload = [
-            'ref' => 'refs/heads/feature/'.$ticket->reference.'-automation',
-            'commits' => [
-                [
-                    'id' => str_repeat('a', 40),
-                    'message' => $ticket->reference.' Add webhook ingestion',
-                    'url' => 'https://github.example.test/org/repo/commit/'.str_repeat('a', 40),
-                    'timestamp' => '2026-06-15T10:00:00+00:00',
-                    'author' => ['name' => 'Mark Gregory', 'email' => 'mark@example.com'],
-                ],
-            ],
-        ];
-        $json = json_encode($payload, JSON_THROW_ON_ERROR);
-
-        $response = $this->call('POST', route('api.helpdesk.git.webhook', ['repository' => $repository->id]), [], [], [], [
-            'CONTENT_TYPE' => 'application/json',
-            'HTTP_ACCEPT' => 'application/json',
-            'HTTP_X_GITHUB_EVENT' => 'push',
-            'HTTP_X_GITHUB_DELIVERY' => 'delivery-123',
-            'HTTP_X_HUB_SIGNATURE_256' => 'sha256='.hash_hmac('sha256', $json, 'github-secret'),
-        ], $json);
-
-        $response->assertStatus(202)->assertJsonPath('status', 'accepted')->assertJsonPath('linked_count', 1);
-
-        $this->assertDatabaseHas('helpdesk_git_commits', [
-            'repository_id' => $repository->id,
-            'ticket_id' => $ticket->id,
-            'hash' => str_repeat('a', 40),
-            'short_hash' => str_repeat('a', 12),
-            'branch' => 'feature/'.$ticket->reference.'-automation',
-        ]);
-
-        $this->assertDatabaseHas('helpdesk_git_webhook_logs', [
-            'repository_id' => $repository->id,
-            'provider' => 'github',
-            'delivery_id' => 'delivery-123',
-            'event' => 'push',
-            'status' => 'accepted',
-            'commit_count' => 1,
-            'linked_count' => 1,
-        ]);
-    }
-
-    public function test_github_webhook_rejects_invalid_signature_without_creating_commits(): void
-    {
-        $repository = $this->repository(['provider' => 'github', 'webhook_secret' => 'github-secret']);
-        $payload = ['ref' => 'refs/heads/develop', 'commits' => [['id' => str_repeat('b', 40), 'message' => 'No ticket']]];
-        $json = json_encode($payload, JSON_THROW_ON_ERROR);
-
-        $response = $this->call('POST', route('api.helpdesk.git.webhook', ['repository' => $repository->id]), [], [], [], [
-            'CONTENT_TYPE' => 'application/json',
-            'HTTP_ACCEPT' => 'application/json',
-            'HTTP_X_GITHUB_EVENT' => 'push',
-            'HTTP_X_HUB_SIGNATURE_256' => 'sha256=invalid',
-        ], $json);
-
-        $response->assertForbidden()->assertJsonPath('status', 'rejected');
-
-        self::assertSame(0, GitCommit::query()->count());
-        self::assertSame('rejected', GitWebhookLog::query()->firstOrFail()->status);
-    }
-
-    public function test_github_non_push_webhook_is_audited_and_ignored(): void
-    {
-        $repository = $this->repository(['provider' => 'github', 'webhook_secret' => 'github-secret']);
-        $payload = ['zen' => 'Keep it logically awesome.'];
-        $json = json_encode($payload, JSON_THROW_ON_ERROR);
-
-        $response = $this->call('POST', route('api.helpdesk.git.webhook', ['repository' => $repository->id]), [], [], [], [
-            'CONTENT_TYPE' => 'application/json',
-            'HTTP_ACCEPT' => 'application/json',
-            'HTTP_X_GITHUB_EVENT' => 'ping',
-            'HTTP_X_HUB_SIGNATURE_256' => 'sha256='.hash_hmac('sha256', $json, 'github-secret'),
-        ], $json);
-
-        $response->assertStatus(202)->assertJsonPath('status', 'ignored');
-
-        self::assertSame(0, GitCommit::query()->count());
-        $this->assertDatabaseHas('helpdesk_git_webhook_logs', [
-            'repository_id' => $repository->id,
-            'provider' => 'github',
-            'event' => 'ping',
-            'status' => 'ignored',
-            'ignored_count' => 1,
-        ]);
-    }
-
-    public function test_gitlab_push_webhook_tracks_and_links_commit_to_ticket_reference(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $repository = $this->repository([
-            'provider' => 'gitlab',
-            'project_id' => $fixtures['project']->id,
-            'webhook_secret' => 'gitlab-secret',
-        ]);
-        $ticket = $this->ticket(['project_id' => $fixtures['project']->id]);
-        $payload = [
-            'ref' => 'refs/heads/develop',
-            'commits' => [
-                [
-                    'id' => str_repeat('c', 40),
-                    'message' => 'Fix '.$ticket->reference.' SLA report',
-                    'url' => 'https://gitlab.example.test/org/repo/-/commit/'.str_repeat('c', 40),
-                    'timestamp' => '2026-06-15T11:00:00+00:00',
-                    'author' => ['name' => 'Support Agent', 'email' => 'agent@example.com'],
-                ],
-            ],
-        ];
-        $json = json_encode($payload, JSON_THROW_ON_ERROR);
-
-        $response = $this->call('POST', route('api.helpdesk.git.webhook', ['repository' => $repository->id]), [], [], [], [
-            'CONTENT_TYPE' => 'application/json',
-            'HTTP_ACCEPT' => 'application/json',
-            'HTTP_X_GITLAB_EVENT' => 'Push Hook',
-            'HTTP_X_GITLAB_TOKEN' => 'gitlab-secret',
-            'HTTP_X_GITLAB_EVENT_UUID' => 'gitlab-delivery-123',
-        ], $json);
-
-        $response->assertStatus(202)->assertJsonPath('status', 'accepted')->assertJsonPath('linked_count', 1);
-
-        $this->assertDatabaseHas('helpdesk_git_commits', [
-            'repository_id' => $repository->id,
-            'ticket_id' => $ticket->id,
-            'hash' => str_repeat('c', 40),
-            'branch' => 'develop',
-        ]);
-
-        $this->assertDatabaseHas('helpdesk_git_webhook_logs', [
-            'repository_id' => $repository->id,
-            'provider' => 'gitlab',
-            'delivery_id' => 'gitlab-delivery-123',
-            'event' => 'Push Hook',
-            'status' => 'accepted',
-            'linked_count' => 1,
-        ]);
-    }
-}
diff --git a/Helpdesk/Tests/Feature/HelpdeskRouteTest.php b/Helpdesk/Tests/Feature/HelpdeskRouteTest.php
deleted file mode 100644
index 8476d561..00000000
--- a/Helpdesk/Tests/Feature/HelpdeskRouteTest.php
+++ /dev/null
@@ -1,33 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class HelpdeskRouteTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_authenticated_user_can_open_dashboard_tickets_create_and_settings_pages(): void
-    {
-        $this->seedLookupData();
-        $user = $this->admin();
-
-        $this->actingAs($user)->get(route('helpdesk.index'))->assertOk()->assertSee('Helpdesk', false);
-        $this->actingAs($user)->get(route('helpdesk.tickets.index'))->assertOk()->assertSee('Active tickets', false);
-        $this->actingAs($user)->get(route('helpdesk.tickets.create'))->assertOk()->assertSee('Create ticket', false);
-        $this->actingAs($user)->get(route('helpdesk.settings'))->assertOk()->assertSee('Support configuration', false);
-    }
-
-    public function test_guest_is_redirected_from_helpdesk_pages_when_application_uses_auth_middleware(): void
-    {
-        $response = $this->get(route('helpdesk.tickets.index'));
-
-        self::assertTrue(in_array($response->getStatusCode(), [200, 302], true));
-    }
-}
diff --git a/Helpdesk/Tests/Feature/KanbanBoardTest.php b/Helpdesk/Tests/Feature/KanbanBoardTest.php
deleted file mode 100644
index 7d311355..00000000
--- a/Helpdesk/Tests/Feature/KanbanBoardTest.php
+++ /dev/null
@@ -1,63 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Livewire\Livewire;
-use Modules\Helpdesk\Livewire\KanbanBoard;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class KanbanBoardTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    /** @test */
-    public function kanban_board_renders_visible_tickets_by_status(): void
-    {
-        $lookups = $this->seedLookupData();
-        $user = $this->admin();
-
-        $ticket = $this->ticket([
-            'owner' => $user,
-            'status_id' => $lookups['open']->id,
-            'priority_id' => $lookups['high']->id,
-            'subject' => 'Kanban visible ticket',
-        ]);
-
-        $this->actingAs($user);
-
-        Livewire::test(KanbanBoard::class)
-            ->assertSee('Kanban board')
-            ->assertSee($ticket->reference)
-            ->assertSee('Kanban visible ticket')
-            ->assertSee('High');
-    }
-
-    /** @test */
-    public function kanban_board_can_move_ticket_to_closed_status(): void
-    {
-        $lookups = $this->seedLookupData();
-        $user = $this->admin();
-
-        $ticket = $this->ticket([
-            'owner' => $user,
-            'status_id' => $lookups['open']->id,
-            'priority_id' => $lookups['normal']->id,
-        ]);
-
-        $this->actingAs($user);
-
-        Livewire::test(KanbanBoard::class)
-            ->call('moveTicket', $ticket->id, $lookups['closed']->id)
-            ->assertHasNoErrors();
-
-        $ticket->refresh();
-
-        $this->assertSame($lookups['closed']->id, $ticket->status_id);
-        $this->assertNotNull($ticket->completed_at);
-    }
-}
diff --git a/Helpdesk/Tests/Feature/RedmineInspiredHelpdeskFeatureTest.php b/Helpdesk/Tests/Feature/RedmineInspiredHelpdeskFeatureTest.php
deleted file mode 100644
index 6052afbb..00000000
--- a/Helpdesk/Tests/Feature/RedmineInspiredHelpdeskFeatureTest.php
+++ /dev/null
@@ -1,138 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Livewire\Livewire;
-use Modules\Helpdesk\Livewire\TicketShow;
-use Modules\Helpdesk\Models\AutomationRule;
-use Modules\Helpdesk\Models\CannedResponse;
-use Modules\Helpdesk\Models\ChecklistItem;
-use Modules\Helpdesk\Models\ChecklistTemplate;
-use Modules\Helpdesk\Models\Product;
-use Modules\Helpdesk\Models\SlaPolicy;
-use Modules\Helpdesk\Models\Ticket;
-use Modules\Helpdesk\Models\TicketSlaEvent;
-use Modules\Helpdesk\Services\AutomationRuleService;
-use Modules\Helpdesk\Services\ChecklistService;
-use Modules\Helpdesk\Services\SlaService;
-use Modules\Helpdesk\Services\TicketService;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class RedmineInspiredHelpdeskFeatureTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_ticket_creation_applies_automation_sla_checklist_and_product_linkage(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $user = $this->user(['name' => 'Mark Requester']);
-        $product = Product::query()->create(['name' => 'WMS Platform', 'slug' => 'wms-platform', 'type' => 'service', 'is_active' => true]);
-
-        SlaPolicy::query()->create([
-            'name' => 'High Priority SLA',
-            'slug' => 'high-priority-sla',
-            'priority_id' => $fixtures['high']->id,
-            'first_response_minutes' => 30,
-            'resolution_minutes' => 240,
-            'is_default' => true,
-            'is_active' => true,
-        ]);
-
-        AutomationRule::query()->create([
-            'name' => 'Printer escalation',
-            'slug' => 'printer-escalation',
-            'match_subject' => 'printer',
-            'set_priority_id' => $fixtures['high']->id,
-            'set_team_id' => $fixtures['team']->id,
-            'is_active' => true,
-            'sort_order' => 1,
-        ]);
-
-        ChecklistTemplate::query()->create([
-            'name' => 'Bug checklist',
-            'slug' => 'bug-checklist',
-            'category_id' => $fixtures['category']->id,
-            'items' => ['Confirm reproduction', 'Record workaround'],
-            'is_active' => true,
-        ]);
-
-        $ticket = app(TicketService::class)->create($user, [
-            'subject' => 'Printer labels are failing',
-            'body' => '<p>Printer labels fail for every order.</p>',
-            'priority_id' => $fixtures['normal']->id,
-            'category_id' => $fixtures['category']->id,
-            'project_id' => $fixtures['project']->id,
-            'product_id' => $product->id,
-        ]);
-
-        $ticket = $ticket->fresh(['checklistItems']);
-
-        self::assertSame($fixtures['high']->id, $ticket->priority_id);
-        self::assertSame($fixtures['team']->id, $ticket->team_id);
-        self::assertSame($product->id, $ticket->product_id);
-        self::assertNotNull($ticket->sla_policy_id);
-        self::assertNotNull($ticket->sla_first_response_due_at);
-        self::assertCount(2, $ticket->checklistItems);
-        $this->assertDatabaseHas('helpdesk_ticket_sla_events', ['ticket_id' => $ticket->id, 'event' => 'sla.policy_applied']);
-    }
-
-    public function test_canned_response_macros_insert_into_ticket_reply_editor(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $agent = $this->agent(['name' => 'Agent Smith']);
-        $ticket = $this->ticket(['owner' => $this->user(['name' => 'Customer Jane']), 'agent' => $agent, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
-        $response = CannedResponse::query()->create([
-            'name' => 'Acknowledgement',
-            'slug' => 'acknowledgement',
-            'body' => 'Hello {{ requester.name }}, ticket {{ ticket.reference }} is being reviewed by {{ agent.name }}.',
-            'is_active' => true,
-        ]);
-
-        Livewire::actingAs($agent)
-            ->test(TicketShow::class, ['ticket' => $ticket])
-            ->set('canned_response_id', $response->id)
-            ->call('applyCannedResponse')
-            ->assertSet('commentBody', 'Hello Customer Jane, ticket '.$ticket->reference.' is being reviewed by Agent Smith.');
-    }
-
-    public function test_sla_service_records_first_response_and_resolution_breaches(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $agent = $this->agent();
-        $ticket = $this->ticket(['status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['high']->id]);
-
-        $ticket->forceFill([
-            'sla_first_response_due_at' => now()->subMinute(),
-            'sla_resolution_due_at' => now()->subMinute(),
-        ])->save();
-
-        app(SlaService::class)->recordPublicResponse($ticket->fresh(), $agent);
-        app(SlaService::class)->recordClosure($ticket->fresh());
-
-        $ticket = $ticket->fresh();
-
-        self::assertNotNull($ticket->first_response_at);
-        self::assertNotNull($ticket->sla_first_response_breached_at);
-        self::assertNotNull($ticket->sla_resolution_breached_at);
-        self::assertGreaterThanOrEqual(2, TicketSlaEvent::query()->where('ticket_id', $ticket->id)->count());
-    }
-
-    public function test_checklist_items_can_be_toggled_by_agents(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $agent = $this->agent();
-        $ticket = $this->ticket(['agent' => $agent, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
-        $item = ChecklistItem::query()->create(['ticket_id' => $ticket->id, 'title' => 'Confirm reproduction', 'sort_order' => 10]);
-
-        $updated = app(ChecklistService::class)->toggle($item, $agent);
-
-        self::assertTrue($updated->is_completed);
-        self::assertSame($agent->id, $updated->completed_by);
-        self::assertNotNull($updated->completed_at);
-    }
-}
diff --git a/Helpdesk/Tests/Feature/SettingsCrudTest.php b/Helpdesk/Tests/Feature/SettingsCrudTest.php
deleted file mode 100644
index 3311229f..00000000
--- a/Helpdesk/Tests/Feature/SettingsCrudTest.php
+++ /dev/null
@@ -1,142 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Livewire\Livewire;
-use Modules\Helpdesk\Livewire\SettingsManager;
-use Modules\Helpdesk\Models\Category;
-use Modules\Helpdesk\Models\GitRepository;
-use Modules\Helpdesk\Models\Priority;
-use Modules\Helpdesk\Models\Project;
-use Modules\Helpdesk\Models\Status;
-use Modules\Helpdesk\Models\Team;
-use Modules\Helpdesk\Models\WorkflowTemplate;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class SettingsCrudTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_settings_manager_creates_updates_and_deletes_statuses(): void
-    {
-        $admin = $this->admin();
-
-        $component = Livewire::actingAs($admin)
-            ->test(SettingsManager::class)
-            ->set('statusForm.name', 'Awaiting Customer')
-            ->set('statusForm.color', 'amber')
-            ->set('statusForm.sort_order', 20)
-            ->set('statusForm.is_closed', false)
-            ->call('saveStatus')
-            ->assertHasNoErrors();
-
-        $status = Status::query()->where('slug', 'awaiting-customer')->firstOrFail();
-
-        $component->call('editStatus', $status->id)
-            ->set('statusForm.name', 'Waiting Customer')
-            ->call('saveStatus')
-            ->assertHasNoErrors();
-
-        $this->assertDatabaseHas('helpdesk_statuses', ['id' => $status->id, 'name' => 'Waiting Customer']);
-
-        $component->call('deleteStatus', $status->id);
-        $this->assertDatabaseMissing('helpdesk_statuses', ['id' => $status->id]);
-    }
-
-    public function test_settings_manager_creates_lookup_project_team_repository_and_workflow_records(): void
-    {
-        $admin = $this->admin();
-
-        Livewire::actingAs($admin)
-            ->test(SettingsManager::class)
-            ->set('priorityForm.name', 'Critical')
-            ->set('priorityForm.color', 'red')
-            ->set('priorityForm.sort_order', 1)
-            ->call('savePriority')
-            ->set('categoryForm.name', 'Bug Fix')
-            ->set('categoryForm.color', 'rose')
-            ->set('categoryForm.description', 'Production defects')
-            ->call('saveCategory')
-            ->set('teamForm.name', 'Platform Support')
-            ->set('teamForm.color', 'indigo')
-            ->set('teamForm.description', 'Platform team')
-            ->call('saveTeam')
-            ->set('projectForm.title', 'Core WMS')
-            ->set('projectForm.team_id', Team::query()->where('slug', 'platform-support')->firstOrFail()->id)
-            ->set('projectForm.color', 'blue')
-            ->set('projectForm.description', 'Core platform')
-            ->call('saveProject')
-            ->set('repositoryForm.name', 'WMS Core')
-            ->set('repositoryForm.project_id', Project::query()->where('slug', 'core-wms')->firstOrFail()->id)
-            ->set('repositoryForm.provider', 'github')
-            ->set('repositoryForm.remote_url', 'git@github.com:mpba/wms-core.git')
-            ->set('repositoryForm.default_branch', 'develop')
-            ->set('repositoryForm.webhook_secret', 'secret')
-            ->call('saveRepository')
-            ->set('workflowForm.name', 'Ticket Raised')
-            ->set('workflowForm.event', 'ticket.created')
-            ->set('workflowForm.subject', 'Ticket {{ ticket.reference }} created')
-            ->set('workflowForm.html_body', '<p>Hello {{ requester.name }}</p>')
-            ->set('workflowForm.text_body', 'Hello {{ requester.name }}')
-            ->set('workflowForm.to_role', 'requester')
-            ->call('saveWorkflowTemplate')
-            ->assertHasNoErrors();
-
-        $this->assertDatabaseHas('helpdesk_priorities', ['slug' => 'critical']);
-        $this->assertDatabaseHas('helpdesk_categories', ['slug' => 'bug-fix']);
-        $this->assertDatabaseHas('helpdesk_teams', ['slug' => 'platform-support']);
-        $this->assertDatabaseHas('helpdesk_projects', ['slug' => 'core-wms']);
-        $this->assertDatabaseHas('helpdesk_git_repositories', ['name' => 'WMS Core', 'provider' => 'github']);
-        $this->assertDatabaseHas('helpdesk_workflow_templates', ['name' => 'Ticket Raised', 'event' => 'ticket.created']);
-    }
-
-    public function test_settings_manager_can_edit_and_delete_all_new_setup_records(): void
-    {
-        $admin = $this->admin();
-        $priority = $this->priority(['name' => 'Low', 'slug' => 'low']);
-        $category = $this->category(['name' => 'Support', 'slug' => 'support']);
-        $team = $this->team(['name' => 'First Line', 'slug' => 'first-line']);
-        $project = $this->project(['title' => 'Portal', 'slug' => 'portal', 'team_id' => $team->id]);
-        $repository = $this->repository(['project_id' => $project->id, 'name' => 'Portal Repo']);
-        $template = WorkflowTemplate::query()->create([
-            'name' => 'Closed Message',
-            'event' => 'ticket.closed',
-            'subject' => 'Closed {{ ticket.reference }}',
-            'html_body' => '<p>Closed</p>',
-            'text_body' => 'Closed',
-            'to_role' => 'requester',
-            'is_active' => true,
-        ]);
-
-        $component = Livewire::actingAs($admin)->test(SettingsManager::class);
-
-        $component->call('editPriority', $priority->id)->set('priorityForm.name', 'Low Priority')->call('savePriority');
-        $component->call('editCategory', $category->id)->set('categoryForm.name', 'Customer Support')->call('saveCategory');
-        $component->call('editTeam', $team->id)->set('teamForm.name', 'First Line Support')->call('saveTeam');
-        $component->call('editProject', $project->id)->set('projectForm.title', 'Customer Portal')->call('saveProject');
-        $component->call('editRepository', $repository->id)->set('repositoryForm.name', 'Customer Portal Repo')->call('saveRepository');
-        $component->call('editWorkflowTemplate', $template->id)->set('workflowForm.name', 'Ticket Closed Message')->call('saveWorkflowTemplate');
-
-        $this->assertDatabaseHas('helpdesk_priorities', ['id' => $priority->id, 'name' => 'Low Priority']);
-        $this->assertDatabaseHas('helpdesk_categories', ['id' => $category->id, 'name' => 'Customer Support']);
-        $this->assertDatabaseHas('helpdesk_teams', ['id' => $team->id, 'name' => 'First Line Support']);
-        $this->assertDatabaseHas('helpdesk_projects', ['id' => $project->id, 'title' => 'Customer Portal']);
-        $this->assertDatabaseHas('helpdesk_git_repositories', ['id' => $repository->id, 'name' => 'Customer Portal Repo']);
-        $this->assertDatabaseHas('helpdesk_workflow_templates', ['id' => $template->id, 'name' => 'Ticket Closed Message']);
-
-        $component->call('deletePriority', $priority->id)
-            ->call('deleteCategory', $category->id)
-            ->call('deleteRepository', $repository->id)
-            ->call('deleteWorkflowTemplate', $template->id);
-
-        self::assertNull(Priority::query()->find($priority->id));
-        self::assertNull(Category::query()->find($category->id));
-        self::assertNull(GitRepository::query()->find($repository->id));
-        self::assertNull(WorkflowTemplate::query()->find($template->id));
-    }
-}
diff --git a/Helpdesk/Tests/Feature/TicketConversationTest.php b/Helpdesk/Tests/Feature/TicketConversationTest.php
deleted file mode 100644
index b5a8cf1d..00000000
--- a/Helpdesk/Tests/Feature/TicketConversationTest.php
+++ /dev/null
@@ -1,104 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Illuminate\Support\Facades\Mail;
-use Livewire\Livewire;
-use Modules\Helpdesk\Livewire\TicketShow;
-use Modules\Helpdesk\Models\Comment;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class TicketConversationTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_owner_can_add_public_response_to_ticket(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $owner = $this->user();
-        $ticket = $this->ticket(['owner' => $owner, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
-
-        Livewire::actingAs($owner)
-            ->test(TicketShow::class, ['ticket' => $ticket])
-            ->set('commentBody', '<p>Please can you check this update?</p>')
-            ->call('addComment')
-            ->assertHasNoErrors()
-            ->assertDispatched('helpdesk-comment-added');
-
-        $this->assertDatabaseHas('helpdesk_comments', [
-            'ticket_id' => $ticket->id,
-            'parent_id' => null,
-            'user_id' => $owner->id,
-            'is_internal' => false,
-        ]);
-    }
-
-    public function test_comment_can_have_a_nested_reply(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $owner = $this->user();
-        $ticket = $this->ticket(['owner' => $owner, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
-        $comment = Comment::query()->create([
-            'ticket_id' => $ticket->id,
-            'user_id' => $owner->id,
-            'body' => '<p>Parent response</p>',
-            'is_internal' => false,
-        ]);
-
-        Livewire::actingAs($owner)
-            ->test(TicketShow::class, ['ticket' => $ticket])
-            ->call('startReply', $comment->id)
-            ->set('replyBody', '<p>Nested reply body</p>')
-            ->call('addReply')
-            ->assertHasNoErrors()
-            ->assertDispatched('helpdesk-reply-added');
-
-        $this->assertDatabaseHas('helpdesk_comments', [
-            'ticket_id' => $ticket->id,
-            'parent_id' => $comment->id,
-            'body' => '<p>Nested reply body</p>',
-        ]);
-    }
-
-    public function test_agent_can_update_status_to_closed_and_priority(): void
-    {
-        Mail::fake();
-        $fixtures = $this->seedLookupData();
-        $owner = $this->user();
-        $agent = $this->agent();
-        $ticket = $this->ticket(['owner' => $owner, 'agent' => $agent, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
-
-        Livewire::actingAs($agent)
-            ->test(TicketShow::class, ['ticket' => $ticket])
-            ->set('status_id', $fixtures['closed']->id)
-            ->call('updateStatus')
-            ->assertHasNoErrors()
-            ->assertDispatched('helpdesk-status-updated')
-            ->set('priority_id', $fixtures['high']->id)
-            ->call('updatePriority')
-            ->assertHasNoErrors()
-            ->assertDispatched('helpdesk-priority-updated');
-
-        $ticket->refresh();
-        self::assertNotNull($ticket->completed_at);
-        self::assertSame($fixtures['closed']->id, $ticket->status_id);
-        self::assertSame($fixtures['high']->id, $ticket->priority_id);
-    }
-
-    public function test_unassigned_agent_cannot_update_another_users_ticket(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $owner = $this->user();
-        $agent = $this->agent();
-        $ticket = $this->ticket(['owner' => $owner, 'agent_id' => null, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id]);
-
-        Livewire::actingAs($agent)
-            ->test(TicketShow::class, ['ticket' => $ticket])
-            ->assertForbidden();
-    }
-}
diff --git a/Helpdesk/Tests/Feature/TicketCrudTest.php b/Helpdesk/Tests/Feature/TicketCrudTest.php
deleted file mode 100644
index 554d41af..00000000
--- a/Helpdesk/Tests/Feature/TicketCrudTest.php
+++ /dev/null
@@ -1,131 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Livewire\Livewire;
-use Modules\Helpdesk\Livewire\TicketCreate;
-use Modules\Helpdesk\Livewire\TicketIndex;
-use Modules\Helpdesk\Models\Ticket;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class TicketCrudTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_user_can_create_ticket_with_priority_category_team_and_project(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $user = $this->user(['name' => 'Mark Requester']);
-
-        Livewire::actingAs($user)
-            ->test(TicketCreate::class)
-            ->set('subject', 'Warehouse printer does not print labels')
-            ->set('body', '<p>The printer fails every time a dispatch label is generated.</p>')
-            ->set('priority_id', $fixtures['high']->id)
-            ->set('category_id', $fixtures['category']->id)
-            ->set('team_id', $fixtures['team']->id)
-            ->set('project_id', $fixtures['project']->id)
-            ->call('save')
-            ->assertHasNoErrors()
-            ->assertRedirect();
-
-        $this->assertDatabaseHas('helpdesk_tickets', [
-            'user_id' => $user->id,
-            'subject' => 'Warehouse printer does not print labels',
-            'priority_id' => $fixtures['high']->id,
-            'category_id' => $fixtures['category']->id,
-            'team_id' => $fixtures['team']->id,
-            'project_id' => $fixtures['project']->id,
-        ]);
-    }
-
-    public function test_ticket_create_validates_required_fields(): void
-    {
-        $this->seedLookupData();
-        $user = $this->user();
-
-        Livewire::actingAs($user)
-            ->test(TicketCreate::class)
-            ->call('save')
-            ->assertHasErrors(['subject' => 'required', 'body' => 'required', 'priority_id' => 'required']);
-    }
-
-    public function test_ticket_index_shows_only_visible_tickets_for_standard_user(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $owner = $this->user(['name' => 'Owner User']);
-        $other = $this->user(['name' => 'Other User']);
-        $visible = $this->ticket(['owner' => $owner, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id, 'subject' => 'Visible ticket']);
-        $this->ticket(['owner' => $other, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id, 'subject' => 'Hidden ticket']);
-
-        Livewire::actingAs($owner)
-            ->test(TicketIndex::class)
-            ->assertSee($visible->reference)
-            ->assertSee('Visible ticket')
-            ->assertDontSee('Hidden ticket');
-    }
-
-    public function test_agent_sees_assigned_ticket_and_admin_sees_all_tickets(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $agent = $this->agent(['name' => 'Assigned Agent']);
-        $admin = $this->admin(['name' => 'Admin User']);
-        $owner = $this->user();
-        $assigned = $this->ticket(['owner' => $owner, 'agent' => $agent, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id, 'subject' => 'Assigned ticket']);
-        $unassigned = $this->ticket(['owner' => $this->user(), 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['normal']->id, 'subject' => 'Another ticket']);
-
-        Livewire::actingAs($agent)
-            ->test(TicketIndex::class)
-            ->assertSee($assigned->reference)
-            ->assertDontSee($unassigned->reference);
-
-        Livewire::actingAs($admin)
-            ->test(TicketIndex::class)
-            ->assertSee($assigned->reference)
-            ->assertSee($unassigned->reference);
-    }
-
-    public function test_index_filters_by_search_priority_and_closed_scope(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $admin = $this->admin();
-        $openTicket = $this->ticket(['owner' => $admin, 'status_id' => $fixtures['open']->id, 'priority_id' => $fixtures['high']->id, 'subject' => 'API sync failure']);
-        $closedTicket = $this->ticket(['owner' => $admin, 'status_id' => $fixtures['closed']->id, 'priority_id' => $fixtures['normal']->id, 'completed_at' => now(), 'subject' => 'Old closed issue']);
-
-        Livewire::actingAs($admin)
-            ->test(TicketIndex::class)
-            ->set('search', 'API sync')
-            ->set('priority', (string) $fixtures['high']->id)
-            ->assertSee($openTicket->reference)
-            ->assertDontSee($closedTicket->reference);
-
-        Livewire::actingAs($admin)
-            ->test(TicketIndex::class)
-            ->set('scope', 'closed')
-            ->assertSee($closedTicket->reference)
-            ->assertDontSee($openTicket->reference);
-    }
-
-    public function test_created_ticket_has_a_reference_and_last_activity_date(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $user = $this->user();
-
-        Livewire::actingAs($user)
-            ->test(TicketCreate::class)
-            ->set('subject', 'Reference check')
-            ->set('body', 'This ticket should have a generated reference.')
-            ->set('priority_id', $fixtures['normal']->id)
-            ->call('save');
-
-        $ticket = Ticket::query()->where('subject', 'Reference check')->firstOrFail();
-
-        self::assertStringStartsWith('HD-'.now()->format('Y').'-', $ticket->reference);
-        self::assertNotNull($ticket->last_activity_at);
-    }
-}
diff --git a/Helpdesk/Tests/Feature/TicketPolicyTest.php b/Helpdesk/Tests/Feature/TicketPolicyTest.php
deleted file mode 100644
index 9e38a5a5..00000000
--- a/Helpdesk/Tests/Feature/TicketPolicyTest.php
+++ /dev/null
@@ -1,47 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Illuminate\Support\Facades\Gate;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class TicketPolicyTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_owner_can_view_and_comment_but_cannot_update_ticket(): void
-    {
-        $owner = $this->user();
-        $ticket = $this->ticket(['owner' => $owner]);
-
-        self::assertTrue(Gate::forUser($owner)->allows('view', $ticket));
-        self::assertTrue(Gate::forUser($owner)->allows('comment', $ticket));
-        self::assertFalse(Gate::forUser($owner)->allows('update', $ticket));
-    }
-
-    public function test_assigned_agent_can_view_comment_and_update_ticket(): void
-    {
-        $owner = $this->user();
-        $agent = $this->agent();
-        $ticket = $this->ticket(['owner' => $owner, 'agent' => $agent]);
-
-        self::assertTrue(Gate::forUser($agent)->allows('view', $ticket));
-        self::assertTrue(Gate::forUser($agent)->allows('comment', $ticket));
-        self::assertTrue(Gate::forUser($agent)->allows('update', $ticket));
-    }
-
-    public function test_helpdesk_admin_can_view_update_and_delete_any_ticket(): void
-    {
-        $admin = $this->admin();
-        $ticket = $this->ticket(['owner' => $this->user()]);
-
-        self::assertTrue(Gate::forUser($admin)->allows('view', $ticket));
-        self::assertTrue(Gate::forUser($admin)->allows('update', $ticket));
-        self::assertTrue(Gate::forUser($admin)->allows('delete', $ticket));
-    }
-}
diff --git a/Helpdesk/Tests/Feature/WorkflowNotificationTest.php b/Helpdesk/Tests/Feature/WorkflowNotificationTest.php
deleted file mode 100644
index 1b3e5ef9..00000000
--- a/Helpdesk/Tests/Feature/WorkflowNotificationTest.php
+++ /dev/null
@@ -1,100 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Feature;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Illuminate\Support\Facades\Mail;
-use Modules\Helpdesk\Models\WorkflowTemplate;
-use Modules\Helpdesk\Services\WorkflowNotificationService;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class WorkflowNotificationTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_workflow_dispatch_sends_active_template_and_logs_it(): void
-    {
-        Mail::fake();
-        $fixtures = $this->seedLookupData();
-        $owner = $this->user(['name' => 'Requester Name', 'email' => 'requester@example.com']);
-        $agent = $this->agent(['name' => 'Agent Name', 'email' => 'agent@example.com']);
-        $ticket = $this->ticket([
-            'owner' => $owner,
-            'agent' => $agent,
-            'status_id' => $fixtures['open']->id,
-            'priority_id' => $fixtures['high']->id,
-            'category_id' => $fixtures['category']->id,
-            'project_id' => $fixtures['project']->id,
-            'team_id' => $fixtures['team']->id,
-            'subject' => 'Workflow ticket subject',
-        ]);
-
-        WorkflowTemplate::query()->create([
-            'name' => 'Ticket created requester email',
-            'event' => 'ticket.created',
-            'subject' => 'Ticket {{ ticket.reference }} raised for {{ requester.name }}',
-            'html_body' => '<p>{{ ticket.subject }} / {{ ticket.priority }} / {{ ticket.status }}</p>',
-            'text_body' => '{{ ticket.subject }}',
-            'to_role' => 'requester',
-            'is_active' => true,
-        ]);
-
-        app(WorkflowNotificationService::class)->dispatch($ticket, 'ticket.created', $agent);
-
-        $this->assertDatabaseHas('helpdesk_workflow_logs', [
-            'ticket_id' => $ticket->id,
-            'event' => 'ticket.created',
-            'recipient' => 'requester@example.com',
-            'status' => 'sent',
-            'subject' => 'Ticket '.$ticket->reference.' raised for Requester Name',
-        ]);
-    }
-
-    public function test_inactive_workflow_template_is_not_dispatched(): void
-    {
-        Mail::fake();
-        $ticket = $this->ticket();
-
-        WorkflowTemplate::query()->create([
-            'name' => 'Inactive template',
-            'event' => 'ticket.updated',
-            'subject' => 'Inactive',
-            'html_body' => '<p>Inactive</p>',
-            'text_body' => 'Inactive',
-            'to_role' => 'requester',
-            'is_active' => false,
-        ]);
-
-        app(WorkflowNotificationService::class)->dispatch($ticket, 'ticket.updated', $ticket->owner);
-
-        $this->assertDatabaseCount('helpdesk_workflow_logs', 0);
-    }
-
-    public function test_workflow_logs_skipped_when_recipient_is_missing(): void
-    {
-        $ticket = $this->ticket(['agent_id' => null]);
-
-        WorkflowTemplate::query()->create([
-            'name' => 'Agent template',
-            'event' => 'ticket.updated',
-            'subject' => 'Agent update',
-            'html_body' => '<p>Agent update</p>',
-            'text_body' => 'Agent update',
-            'to_role' => 'agent',
-            'is_active' => true,
-        ]);
-
-        app(WorkflowNotificationService::class)->dispatch($ticket, 'ticket.updated', $ticket->owner);
-
-        $this->assertDatabaseHas('helpdesk_workflow_logs', [
-            'ticket_id' => $ticket->id,
-            'event' => 'ticket.updated',
-            'recipient' => null,
-            'status' => 'skipped',
-        ]);
-    }
-}
diff --git a/Helpdesk/Tests/Unit/.gitkeep b/Helpdesk/Tests/Unit/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/Tests/Unit/ModelRelationshipTest.php b/Helpdesk/Tests/Unit/ModelRelationshipTest.php
deleted file mode 100644
index 9672bd76..00000000
--- a/Helpdesk/Tests/Unit/ModelRelationshipTest.php
+++ /dev/null
@@ -1,74 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Unit;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Modules\Helpdesk\Models\Comment;
-use Modules\Helpdesk\Models\GitCommit;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class ModelRelationshipTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_ticket_loads_company_project_team_category_priority_status_and_git_commits(): void
-    {
-        $fixtures = $this->seedLookupData();
-        $repository = $this->repository(['project_id' => $fixtures['project']->id]);
-        $ticket = $this->ticket([
-            'status_id' => $fixtures['open']->id,
-            'priority_id' => $fixtures['high']->id,
-            'category_id' => $fixtures['category']->id,
-            'team_id' => $fixtures['team']->id,
-            'project_id' => $fixtures['project']->id,
-        ]);
-
-        GitCommit::query()->create([
-            'repository_id' => $repository->id,
-            'ticket_id' => $ticket->id,
-            'hash' => str_repeat('a', 40),
-            'short_hash' => 'aaaaaaa',
-            'branch' => 'develop',
-            'author_name' => 'Developer',
-            'author_email' => 'dev@example.com',
-            'message' => 'Fix HD reference handling',
-            'url' => 'https://example.com/commit/a',
-            'committed_at' => now(),
-        ]);
-
-        $ticket->refresh()->load(['status', 'priority', 'category', 'team', 'project', 'gitCommits']);
-
-        self::assertSame('Open', $ticket->status?->name);
-        self::assertSame('High', $ticket->priority?->name);
-        self::assertSame('Support', $ticket->category?->name);
-        self::assertSame('Support Team', $ticket->team?->name);
-        self::assertSame('WMS Core', $ticket->project?->title);
-        self::assertCount(1, $ticket->gitCommits);
-    }
-
-    public function test_comments_support_nested_replies(): void
-    {
-        $ticket = $this->ticket();
-        $user = $this->user();
-        $comment = Comment::query()->create([
-            'ticket_id' => $ticket->id,
-            'user_id' => $user->id,
-            'body' => '<p>Parent response</p>',
-            'is_internal' => false,
-        ]);
-        Comment::query()->create([
-            'ticket_id' => $ticket->id,
-            'parent_id' => $comment->id,
-            'user_id' => $user->id,
-            'body' => '<p>Nested response</p>',
-            'is_internal' => false,
-        ]);
-
-        self::assertSame('Nested response', strip_tags((string) $comment->replies()->firstOrFail()->body));
-        self::assertCount(1, $ticket->comments()->with('replies')->get());
-    }
-}
diff --git a/Helpdesk/Tests/Unit/TicketReferenceServiceTest.php b/Helpdesk/Tests/Unit/TicketReferenceServiceTest.php
deleted file mode 100644
index 372921e3..00000000
--- a/Helpdesk/Tests/Unit/TicketReferenceServiceTest.php
+++ /dev/null
@@ -1,32 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\Tests\Unit;
-
-use Illuminate\Foundation\Testing\RefreshDatabase;
-use Modules\Helpdesk\Services\TicketReferenceService;
-use Modules\Helpdesk\Tests\Concerns\BuildsHelpdeskFixtures;
-use Tests\TestCase;
-
-final class TicketReferenceServiceTest extends TestCase
-{
-    use BuildsHelpdeskFixtures;
-    use RefreshDatabase;
-
-    public function test_it_generates_the_first_reference_for_the_current_year(): void
-    {
-        $reference = app(TicketReferenceService::class)->next();
-
-        self::assertSame('HD-'.now()->format('Y').'-00001', $reference);
-    }
-
-    public function test_it_generates_the_next_reference_after_existing_tickets(): void
-    {
-        $this->ticket(['reference' => 'HD-'.now()->format('Y').'-00041']);
-
-        $reference = app(TicketReferenceService::class)->next();
-
-        self::assertSame('HD-'.now()->format('Y').'-00042', $reference);
-    }
-}
diff --git a/Helpdesk/Traits/.gitkeep b/Helpdesk/Traits/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/View/.gitkeep b/Helpdesk/View/.gitkeep
deleted file mode 100644
index e69de29b..00000000
diff --git a/Helpdesk/View/Components/LookupTable.php b/Helpdesk/View/Components/LookupTable.php
deleted file mode 100644
index 9e4d1790..00000000
--- a/Helpdesk/View/Components/LookupTable.php
+++ /dev/null
@@ -1,22 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\View\Components;
-
-use Illuminate\Contracts\View\View;
-use Illuminate\View\Component;
-
-final class LookupTable extends Component
-{
-    public function __construct(
-        public readonly mixed $items,
-        public readonly string $edit,
-        public readonly string $delete,
-    ) {}
-
-    public function render(): View
-    {
-        return view('helpdesk::components.lookup-table');
-    }
-}
diff --git a/Helpdesk/View/Components/ProjectTable.php b/Helpdesk/View/Components/ProjectTable.php
deleted file mode 100644
index 078be00e..00000000
--- a/Helpdesk/View/Components/ProjectTable.php
+++ /dev/null
@@ -1,18 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\View\Components;
-
-use Illuminate\Contracts\View\View;
-use Illuminate\View\Component;
-
-final class ProjectTable extends Component
-{
-    public function __construct(public readonly mixed $items) {}
-
-    public function render(): View
-    {
-        return view('helpdesk::components.project-table');
-    }
-}
diff --git a/Helpdesk/View/Components/SettingsSection.php b/Helpdesk/View/Components/SettingsSection.php
deleted file mode 100644
index 8276ef81..00000000
--- a/Helpdesk/View/Components/SettingsSection.php
+++ /dev/null
@@ -1,21 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\View\Components;
-
-use Illuminate\Contracts\View\View;
-use Illuminate\View\Component;
-
-final class SettingsSection extends Component
-{
-    public function __construct(
-        public readonly string $title,
-        public readonly string $description,
-    ) {}
-
-    public function render(): View
-    {
-        return view('helpdesk::components.settings-section');
-    }
-}
diff --git a/Helpdesk/View/Components/TeamTable.php b/Helpdesk/View/Components/TeamTable.php
deleted file mode 100644
index 8c8e71cb..00000000
--- a/Helpdesk/View/Components/TeamTable.php
+++ /dev/null
@@ -1,18 +0,0 @@
-<?php
-
-declare(strict_types=1);
-
-namespace Modules\Helpdesk\View\Components;
-
-use Illuminate\Contracts\View\View;
-use Illuminate\View\Component;
-
-final class TeamTable extends Component
-{
-    public function __construct(public readonly mixed $items) {}
-
-    public function render(): View
-    {
-        return view('helpdesk::components.team-table');
-    }
-}
diff --git a/Helpdesk/changelog.yaml b/Helpdesk/changelog.yaml
deleted file mode 100644
index ea83f25d..00000000
--- a/Helpdesk/changelog.yaml
+++ /dev/null
@@ -1,104 +0,0 @@
-url: https://wms.vm
-versions:
-  "1.0.0":
-    changed:
-      - Initial Module Definition
-  "1.0.1":
-    changed:
-      - Added Vite Support and removed webpack
-  "1.0.2":
-    changed:
-      - Stabilised the Livewire rich text editor so ticket details no longer clear during typing or submit early.
-      - Added Helpdesk Kanban board for workflow status movement.
-      - Added Kanban PHPUnit and Dusk coverage.
-      - Added Kanban navigation links to the dashboard and ticket list.
-
-  "1.0.3":
-    changed:
-      - Fixed Helpdesk dashboard rendering by removing dependency on missing x-app-layout/x-layouts.app components.
-      - Registered anonymous Helpdesk Blade components so x-helpdesk component views resolve correctly.
-      - Registered the Kanban Livewire component in the Helpdesk service provider.
-      - Rebuilt the ticket create page to use the correct subject/body Livewire properties.
-      - Stabilised the rich HTML editor so typing no longer clears the field or accidentally submits the ticket form.
-      - Added root layout support-menu integration instructions for enabled Helpdesk modules.
-
-  "1.0.4":
-    changed:
-      - Fixed the Helpdesk page header so dark WMS pages do not render a blank white hero.
-      - Changed ticket create save to validate all fields and return to the tickets index after creation to avoid route-model redirect issues.
-      - Added a root layout replacement containing the Support sidebar menu and Livewire update endpoint configuration.
-      - Kept module.json version in sync with changelog.yaml.
-
-  "1.0.5":
-    changed:
-      - Added the missing POST helpdesk.tickets.store route so native form submission to /helpdesk/tickets no longer returns 404.
-      - Added TicketStoreController as a safe non-JavaScript fallback while keeping the Livewire ticket create flow intact.
-      - Updated the ticket create form with method, action, CSRF, multipart support and named fields for fallback posting.
-      - Kept module.json version in sync with changelog.yaml.
-
-  "1.0.6":
-    changed:
-      - Rebuilt the Helpdesk database seeder with the requested Categories, Team, Priority and Status lookup values.
-      - Added contrasting colour assignments for seeded lookup records.
-      - Corrected the seeder namespace to Modules\\Helpdesk\\Database\\Seeders for PSR-4 module autoloading.
-      - Kept module.json version in sync with changelog.yaml.
-
-  "1.0.9":
-    changed:
-      - Added editable tickets with assignment, status, priority, category, team, project, due date and details updates.
-      - Changed the default ticket creation status to New.
-      - Added configurable Kanban boards with status-column assignment and a default Standard Support board.
-      - Rebuilt the Kanban board into a professional drag-and-drop board with SortableJS fallback loading.
-      - Added blue Back and green Edit actions on ticket view pages.
-      - Improved Helpdesk settings styling, blue edit actions, and a dedicated Kanban Boards CRUD section.
-      - Marked mandatory ticket fields and enhanced create/edit ticket forms with Select2-capable dropdowns.
-      - Kept module.json version in sync with changelog.yaml.
-
-  "1.1.3":
-    changed:
-      - Fixed ticket update permissions so platform admins, helpdesk admins, assigned agents and ticket owners can edit tickets where appropriate.
-      - Added the missing ticket edit Blade view with assignment, status, priority, category, project, team, due date and details controls.
-      - Replaced the Kanban drag dependency path with native browser drag-and-drop to prevent blocked scripts from breaking ticket movement.
-      - Added Kanban Boards CRUD to Helpdesk settings with configurable status columns.
-      - Improved ticket create and edit form layout, mandatory markers, dark footer styling and searchable Select2-capable dropdown loading.
-      - Kept module.json version in sync with changelog.yaml.
-
-  "1.2.0":
-    changed:
-      - Added RedmineUP-inspired canned responses with professional reply macro tokens for ticket, requester, agent, status, priority, category, project, team and URL values.
-      - Added SLA policies, first-response and resolution due dates, breach tracking, SLA event history and ticket/Kanban breach indicators.
-      - Added incoming email automation rule models and service support for matching sender, subject, mailbox and category to auto-set priority, category, team, project, assignee and status.
-      - Added database-driven autoresponder enhancements with optional read-receipt tracking tokens, workflow log open timestamps and open counts.
-      - Added customer/requester profile context on ticket detail pages with tags and richer support metadata.
-      - Added satisfaction rating data model for closed-ticket feedback reporting by agent, team and category.
-      - Added ticket tags, checklist templates, checklist items, checklist progress and agent checklist toggling.
-      - Added product/service/build linkage for tickets with support cost/time fields and product-aware administration.
-      - Extended Helpdesk settings with professional CRUD sections for canned responses, SLA policies, automation rules, checklist templates, tags and products/services.
-      - Extended ticket create/edit/show and Kanban screens to include product/service linkage, SLA status, tags and checklist progress without breaking the existing workflow.
-      - Added PHPUnit coverage for automation, SLA, canned response macro rendering, checklist toggling and product linkage, plus Dusk coverage for the new settings sections.
-      - Kept module.json version in sync with changelog.yaml.
-
-  "1.2.1":
-    changed:
-      - Added signed Git webhook ingestion endpoint at POST /api/helpdesk/git/webhook/{repository} for registered repositories.
-      - Added GitHub X-Hub-Signature-256 HMAC validation, GitLab X-Gitlab-Token validation and a generic X-Helpdesk-Token fallback for internal providers.
-      - Added automatic commit persistence and Helpdesk ticket linking from HD-YYYY-00000 references in commit messages, branch names and commit URLs.
-      - Added helpdesk_git_webhook_logs for auditable accepted, ignored and rejected provider deliveries.
-      - Added Git webhook endpoint visibility and delivery counts to the Helpdesk Git repository settings table.
-      - Added provider setup documentation for GitHub, GitLab and generic signed Git payloads.
-      - Added PHPUnit coverage for accepted GitHub/GitLab push webhooks, invalid signature rejection and ignored non-push events.
-      - Kept module.json version in sync with changelog.yaml.
-
-  "1.2.2":
-    changed:
-      - Fixed Helpdesk settings rendering during rolling upgrades by defaulting newly added RedmineUP/Git settings collections in the Blade view.
-      - Prevented undefined variable errors for canned responses, SLA policies, automation rules, checklist templates, tags and products when compiled views and Livewire component code are briefly out of sync.
-      - Kept module.json version in sync with changelog.yaml.
-
-  "1.2.3":
-    changed:
-      - Fixed Helpdesk settings Livewire actions for the RedmineUP-inspired sections so SLA, canned responses, automation, products, tags and checklists can be saved from /helpdesk/settings.
-      - Added SettingsManager mount-time form normalisation to survive stale Livewire snapshots after module upgrades.
-      - Added a defensive workflow tracking-pixel URL fallback so ticket creation cannot fail when route caches are stale.
-      - Registered the workflow open pixel route in the web route file as a backup to the module provider route.
-      - Kept module.json version in sync with changelog.yaml.
diff --git a/Helpdesk/composer.json b/Helpdesk/composer.json
deleted file mode 100644
index 3dc67688..00000000
--- a/Helpdesk/composer.json
+++ /dev/null
@@ -1,26 +0,0 @@
-{
-    "name": "mpba/helpdesk",
-    "description": "Livewire/Flux helpdesk module with ticketing, comments, attachments, assignment and dashboard widgets.",
-    "authors": [
-        {
-            "name": "Mark Gregory",
-            "email": "mark.gregory@mpba.co.uk"
-        }
-    ],
-    "extra": {
-        "laravel": {
-            "providers": [],
-            "aliases": {}
-        }
-    },
-    "autoload": {
-        "psr-4": {
-            "Modules\\Helpdesk\\": ""
-        }
-    },
-    "autoload-dev": {
-        "psr-4": {
-            "Modules\\Helpdesk\\Tests\\": "Tests/"
-        }
-    }
-}
diff --git a/Helpdesk/module.json b/Helpdesk/module.json
deleted file mode 100644
index c31083a0..00000000
--- a/Helpdesk/module.json
+++ /dev/null
@@ -1,26 +0,0 @@
-{
-    "name": "Helpdesk",
-    "alias": "helpdesk",
-    "description": "Professional Livewire/Flux helpdesk module with ticketing, Kanban, SLA, canned responses, automation rules, checklists, ratings, read receipts, product/service linkage and signed Git webhook tracking.",
-    "keywords": [
-        "helpdesk",
-        "tickets",
-        "livewire",
-        "flux",
-        "sla",
-        "automation",
-        "canned-responses",
-        "kanban",
-        "checklists",
-        "git-webhooks",
-        "github",
-        "gitlab",
-        "audit"
-    ],
-    "priority": 0,
-    "providers": [
-        "Modules\\Helpdesk\\Providers\\HelpdeskServiceProvider"
-    ],
-    "files": [],
-    "version": "1.2.3"
-}
diff --git a/Helpdesk/package.json b/Helpdesk/package.json
deleted file mode 100644
index 2e43a68c..00000000
--- a/Helpdesk/package.json
+++ /dev/null
@@ -1,13 +0,0 @@
-{
-    "private": true,
-    "type": "module",
-    "scripts": {
-        "dev": "vite --host 0.0.0.0",
-        "build": "vite build"
-    },
-    "devDependencies": {
-        "laravel-vite-plugin": "^2.0.1",
-        "sass-embedded": "^1.89.2",
-        "vite": "^7.2.7"
-    }
-}
diff --git a/Helpdesk/vite.config.js b/Helpdesk/vite.config.js
deleted file mode 100644
index 2b9e384d..00000000
--- a/Helpdesk/vite.config.js
+++ /dev/null
@@ -1,27 +0,0 @@
-import { defineConfig } from 'vite';
-import laravel from 'laravel-vite-plugin';
-
-export default defineConfig({
-    build: {
-        emptyOutDir: true,
-        manifest: true,
-        outDir: '../../public/build/helpdesk',
-    },
-    plugins: [
-        laravel({
-            publicDirectory: '../../public',
-            buildDirectory: 'build/helpdesk',
-            input: [
-                'Resources/assets/css/app.css',
-                'Resources/assets/js/app.js',
-            ],
-            refresh: [
-                'Resources/views/**/*.blade.php',
-                'Routes/**/*.php',
-                'Http/**/*.php',
-                'Livewire/**/*.php',
-                'Providers/**/*.php',
-            ],
-        }),
-    ],
-});
diff --git a/Modules/Helpdesk/Database/Migrations/2026_06_15_143824_default_flags_to_helpdesk_lookup_tables.php b/Modules/Helpdesk/Database/Migrations/2026_06_15_143824_default_flags_to_helpdesk_lookup_tables.php
new file mode 100644
index 00000000..f0d7a100
--- /dev/null
+++ b/Modules/Helpdesk/Database/Migrations/2026_06_15_143824_default_flags_to_helpdesk_lookup_tables.php
@@ -0,0 +1,48 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        foreach ([
+            'helpdesk_priorities',
+            'helpdesk_categories',
+            'helpdesk_projects',
+            'helpdesk_teams',
+        ] as $table) {
+            if (! Schema::hasColumn($table, 'is_default')) {
+                Schema::table($table, function (Blueprint $table): void {
+                    $table->boolean('is_default')
+                        ->default(false)
+                        ->after('is_active');
+                });
+            }
+        }
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        foreach ([
+            'helpdesk_priorities',
+            'helpdesk_categories',
+            'helpdesk_projects',
+            'helpdesk_teams',
+        ] as $tableName) {
+            if (Schema::hasColumn($tableName, 'is_default')) {
+                Schema::table($tableName, function (Blueprint $table): void {
+                    $table->dropColumn('is_default');
+                });
+            }
+        }
+    }
+};
diff --git a/Modules/Helpdesk/Database/Migrations/2026_06_15_144126_add_default_helpdesk_flag_to_companies_table.php b/Modules/Helpdesk/Database/Migrations/2026_06_15_144126_add_default_helpdesk_flag_to_companies_table.php
new file mode 100644
index 00000000..d7a10cb1
--- /dev/null
+++ b/Modules/Helpdesk/Database/Migrations/2026_06_15_144126_add_default_helpdesk_flag_to_companies_table.php
@@ -0,0 +1,34 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        if (! Schema::hasColumn('companies', 'is_default_helpdesk_company')) {
+            Schema::table('companies', function (Blueprint $table): void {
+                $table->boolean('is_default_helpdesk_company')
+                    ->default(false)
+                    ->after('is_system_company');
+            });
+        }
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        if (Schema::hasColumn('companies', 'is_default_helpdesk_company')) {
+            Schema::table('companies', function (Blueprint $table): void {
+                $table->dropColumn('is_default_helpdesk_company');
+            });
+        }
+    }
+};