new helpdesk module

Modules/Helpdesk/Models/Category.php

@@ -17,7 +17,10 @@ final class Category extends Model
     protected $table = 'helpdesk_categories';
 
     /** @var list<string> */
-    protected $fillable = ['name', 'slug', 'color', 'description'];
+    protected $fillable = ['company_id', 'name', 'slug', 'color', 'description'];
+
+    /** @var array<string, string> */
+    protected $casts = ['company_id' => 'integer'];
 
     /** @return HasMany<Ticket> */
     public function tickets(): HasMany

Modules/Helpdesk/Models/Project.php

@@ -6,6 +6,7 @@ namespace Modules\Helpdesk\Models;
 
 use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
 use Illuminate\Database\Eloquent\Relations\HasMany;
 use Illuminate\Database\Eloquent\SoftDeletes;
 
@@ -17,10 +18,16 @@ final class Project extends Model
     protected $table = 'helpdesk_projects';
 
     /** @var list<string> */
-    protected $fillable = ['title', 'slug', 'color', 'description', 'archived_at'];
+    protected $fillable = ['company_id', 'team_id', 'title', 'slug', 'color', 'description', 'archived_at'];
 
     /** @var array<string, string> */
-    protected $casts = ['archived_at' => 'datetime'];
+    protected $casts = ['company_id' => 'integer', 'team_id' => 'integer', 'archived_at' => 'datetime'];
+
+    /** @return BelongsTo<Team, Project> */
+    public function team(): BelongsTo
+    {
+        return $this->belongsTo(Team::class, 'team_id');
+    }
 
     /** @return HasMany<Ticket> */
     public function tickets(): HasMany

Modules/Helpdesk/Models/Team.php

@@ -0,0 +1,39 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+use Illuminate\Database\Eloquent\SoftDeletes;
+
+final class Team extends Model
+{
+    use HasFactory;
+    use SoftDeletes;
+
+    protected $table = 'helpdesk_teams';
+
+    /** @var list<string> */
+    protected $fillable = ['company_id', 'name', 'slug', 'color', 'description', 'archived_at'];
+
+    /** @var array<string, string> */
+    protected $casts = [
+        'company_id' => 'integer',
+        'archived_at' => 'datetime',
+    ];
+
+    /** @return HasMany<Project> */
+    public function projects(): HasMany
+    {
+        return $this->hasMany(Project::class, 'team_id');
+    }
+
+    /** @return HasMany<Ticket> */
+    public function tickets(): HasMany
+    {
+        return $this->hasMany(Ticket::class, 'team_id');
+    }
+}

Modules/Helpdesk/Models/Ticket.php

@@ -27,12 +27,14 @@ final class Ticket extends Model
 
     /** @var list<string> */
     protected $fillable = [
-        'reference', 'user_id', 'agent_id', 'status_id', 'priority_id', 'category_id', 'project_id',
+        'reference', 'company_id', 'user_id', 'agent_id', 'status_id', 'priority_id', 'category_id', 'project_id', 'team_id',
         'subject', 'body', 'due_at', 'completed_at', 'last_activity_at', 'archived_at',
     ];
 
     /** @var array<string, string> */
     protected $casts = [
+        'company_id' => 'integer',
+        'team_id' => 'integer',
         'due_at' => 'datetime',
         'completed_at' => 'datetime',
         'last_activity_at' => 'datetime',
@@ -75,6 +77,12 @@ final class Ticket extends Model
         return $this->belongsTo(Project::class, 'project_id');
     }
 
+    /** @return BelongsTo<Team, Ticket> */
+    public function team(): BelongsTo
+    {
+        return $this->belongsTo(Team::class, 'team_id');
+    }
+
     /** @return HasMany<Comment> */
     public function comments(): HasMany
     {