Core UI updates for helpdesk

Modules/Helpdesk/Livewire/KanbanBoard.php

@@ -87,6 +87,8 @@ final class KanbanBoard extends Component
             'last_activity_at' => now(),
         ])->save();
 
+        $this->board_id = $board->id;
+
         $fresh = $ticket->fresh(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team', 'board']) ?? $ticket;
         $workflow->dispatch($fresh, 'ticket.updated', Auth::user());
 
@@ -95,6 +97,17 @@ final class KanbanBoard extends Component
         $this->dispatch('wms:toast', type: 'success', title: 'Board changed', message: $message);
     }
 
+    /**
+     * Normalise the board selector value from Livewire/browser select events.
+     *
+     * @param  int|string|null  $value
+     * @return void
+     */
+    public function updatedBoardId(int|string|null $value): void
+    {
+        $this->board_id = is_numeric($value) ? (int) $value : null;
+    }
+
     /**
      * Render the Kanban board.
      */
@@ -106,34 +119,43 @@ final class KanbanBoard extends Component
             ->orderBy('name')
             ->get();
 
-        $board = $boards->firstWhere('id', $this->board_id) ?? $boards->first();
-        $statuses = $board?->statuses ?? collect();
+        $board = $this->resolveSelectedBoard($boards);
+        $this->board_id = $board?->id;
 
-        if ($statuses->isEmpty()) {
-            $statuses = Status::query()->orderBy('sort_order')->orderBy('name')->get();
+        if ($board instanceof KanbanBoardModel && $board->statuses->isEmpty()) {
+            $this->ensureBoardHasStatuses($board);
+            $board->load(['statuses', 'owner:id,name,email']);
+
+            $boards = KanbanBoardModel::query()
+                ->with(['statuses', 'owner:id,name,email'])
+                ->orderBy('sort_order')
+                ->orderBy('name')
+                ->get();
         }
 
         return view('helpdesk::livewire.kanban-board', [
             'boards' => $boards,
             'board' => $board,
-            'statuses' => $statuses,
-            'ticketsByStatus' => $this->ticketsByStatus(),
+            'statuses' => $board?->statuses ?? collect(),
+            'ticketsByStatus' => $this->ticketsByStatus($board),
         ])->layout('layouts.app');
     }
 
     /**
-     * Get visible tickets grouped by status for the active board only.
+     * Get visible tickets grouped by status for the selected board only.
      *
      * @return array<int, Collection<int, Ticket>>
      */
-    private function ticketsByStatus(): array
+    private function ticketsByStatus(?KanbanBoardModel $board): array
     {
-        $board = $this->activeBoard();
+        if ($board === null) {
+            return [];
+        }
 
         return Ticket::query()
             ->with(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems', 'board'])
             ->visibleTo(Auth::user())
-            ->when($board !== null, fn ($query) => $query->where('board_id', $board->id))
+            ->where('board_id', $board->id)
             ->latest('last_activity_at')
             ->limit(300)
             ->get()
@@ -156,6 +178,30 @@ final class KanbanBoard extends Component
             ->first() ?: KanbanBoardModel::query()->orderBy('sort_order')->first();
     }
 
+    /**
+     * Resolve the selected board from an already-loaded board collection.
+     *
+     * @param  Collection<int, KanbanBoardModel>  $boards
+     */
+    private function resolveSelectedBoard(Collection $boards): ?KanbanBoardModel
+    {
+        if ($boards->isEmpty()) {
+            return null;
+        }
+
+        if ($this->board_id !== null) {
+            $selected = $boards->firstWhere('id', (int) $this->board_id);
+
+            if ($selected instanceof KanbanBoardModel) {
+                return $selected;
+            }
+        }
+
+        $default = $boards->firstWhere('is_default', true);
+
+        return $default instanceof KanbanBoardModel ? $default : $boards->first();
+    }
+
     /**
      * Attach a missing status to a board when a move requires it.
      */
@@ -166,4 +212,30 @@ final class KanbanBoard extends Component
             ['sort_order' => 999, 'updated_at' => now(), 'created_at' => now()]
         );
     }
+
+    /**
+     * Ensure a board has workflow columns. This keeps newly-created boards usable immediately.
+     */
+    private function ensureBoardHasStatuses(KanbanBoardModel $board): void
+    {
+        if ($board->statuses()->exists()) {
+            return;
+        }
+
+        $statuses = Status::query()
+            ->orderBy('sort_order')
+            ->orderBy('name')
+            ->get(['id']);
+
+        foreach ($statuses as $index => $status) {
+            DB::table('helpdesk_kanban_board_statuses')->updateOrInsert(
+                ['board_id' => $board->id, 'status_id' => $status->id],
+                [
+                    'sort_order' => ($index + 1) * 10,
+                    'created_at' => now(),
+                    'updated_at' => now(),
+                ]
+            );
+        }
+    }
 }