alter N+1 detection process

Modules/Helpdesk/Livewire/HelpdeskDashboardWidget.php

@@ -30,8 +30,8 @@ final class HelpdeskDashboardWidget extends Component
             'criticalCount' => $criticalCount,
             'closedPercent' => $closedPercent,
             'openPercent' => $openPercent,
-            'recentCommits' => GitCommit::query()->with(['repository', 'ticket'])->latest('committed_at')->limit(6)->get(),
-            'recentTickets' => (clone $base)->with(['status', 'priority'])->latest('last_activity_at')->limit(5)->get(),
+            'recentCommits' => GitCommit::query()->with(['repository', 'ticket.user:id,name,email', 'ticket.owner:id,name,email', 'ticket.agent:id,name,email'])->latest('committed_at')->limit(6)->get(),
+            'recentTickets' => (clone $base)->with(['user:id,name,email', 'owner:id,name,email', 'agent:id,name,email', 'status', 'priority'])->latest('last_activity_at')->limit(5)->get(),
         ]);
     }
 }

Modules/Helpdesk/Livewire/KanbanBoard.php

@@ -61,7 +61,7 @@ final class KanbanBoard extends Component
                 'last_activity_at' => now(),
             ])->save();
 
-            $freshTicket = $ticket->fresh(['status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems', 'board']) ?? $ticket;
+            $freshTicket = $ticket->fresh(['user:id,name,email', 'owner:id,name,email', 'agent:id,name,email', 'status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems', 'board']) ?? $ticket;
 
             $workflow->dispatch(
                 $freshTicket,
@@ -109,7 +109,7 @@ final class KanbanBoard extends Component
 
         $this->board_id = $board->id;
 
-        $fresh = $ticket->fresh(['status', 'priority', 'category', 'project', 'team', 'board']) ?? $ticket;
+        $fresh = $ticket->fresh(['user:id,name,email', 'owner:id,name,email', 'agent:id,name,email', 'status', 'priority', 'category', 'project', 'team', 'board']) ?? $ticket;
         $workflow->dispatch($fresh, 'ticket.updated', Auth::user());
 
         $message = 'Ticket ' . $fresh->reference . ' moved from ' . $oldBoardName . ' to ' . $board->name . '.';
@@ -185,7 +185,7 @@ final class KanbanBoard extends Component
         }
 
         return Ticket::query()
-            ->with(['status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems', 'board'])
+            ->with(['user:id,name,email', 'owner:id,name,email', 'agent:id,name,email', 'status', 'priority', 'category', 'project', 'team', 'product', 'tags', 'checklistItems', 'board'])
             ->visibleTo(Auth::user())
             ->where('board_id', $board->id)
             ->latest('last_activity_at')

Modules/Helpdesk/Livewire/TicketEdit.php

@@ -248,8 +248,9 @@ final class TicketEdit extends Component
     private function freshTicket(Ticket $ticket): Ticket
     {
         return $ticket->fresh([
-            'owner',
-            'agent',
+            'user:id,name,email',
+            'owner:id,name,email',
+            'agent:id,name,email',
             'status',
             'priority',
             'category',

Modules/Helpdesk/Livewire/TicketIndex.php

@@ -124,7 +124,7 @@ final class TicketIndex extends Component
         $search = trim($this->search);
 
         return Ticket::query()
-            ->with(['owner', 'agent', 'status', 'priority', 'category', 'project', 'team'])
+            ->with(['user:id,name,email', 'owner:id,name,email', 'agent:id,name,email', 'status', 'priority', 'category', 'project', 'team'])
             ->withCount('attachments')
             ->visibleTo($user)
             ->when($this->scope === 'open', static fn (Builder $query): Builder => $query->whereNull('completed_at'))

Modules/Helpdesk/Livewire/TicketShow.php

@@ -365,7 +365,7 @@ final class TicketShow extends Component
             ->when(! $this->canSeeInternalNotes(), static function ($query): void {
                 $query->where('is_internal', false);
             })
-            ->with(['user.company', 'attachments'])
+            ->with(['user.company', 'owner:id,name,email,company_id', 'agent:id,name,email', 'attachments'])
             ->oldest()
             ->get();
 

Modules/Helpdesk/Models/Ticket.php

@@ -36,6 +36,9 @@ final class Ticket extends Model
         'sla_first_response_breached_at', 'sla_resolution_breached_at', 'public_replies_count', 'time_spent_minutes',
     ];
 
+    /** @var list<string> */
+    protected $with = ['user'];
+
     /** @var array<string, string> */
     protected $casts = [
         'company_id' => 'integer',

Modules/Helpdesk/Tests/Feature/TicketUserNPlusOneFilesTest.php

@@ -0,0 +1,25 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Tests\Feature;
+
+use Tests\TestCase;
+
+final class TicketUserNPlusOneFilesTest extends TestCase
+{
+    public function test_ticket_collection_queries_eager_load_user_owner_and_agent(): void
+    {
+        $index = file_get_contents(module_path('Helpdesk', 'Livewire/TicketIndex.php'));
+        $kanban = file_get_contents(module_path('Helpdesk', 'Livewire/KanbanBoard.php'));
+        $dashboard = file_get_contents(module_path('Helpdesk', 'Livewire/HelpdeskDashboardWidget.php'));
+
+        self::assertIsString($index);
+        self::assertIsString($kanban);
+        self::assertIsString($dashboard);
+
+        self::assertStringContainsString("'user:id,name,email', 'owner:id,name,email', 'agent:id,name,email'", $index);
+        self::assertStringContainsString("'user:id,name,email', 'owner:id,name,email', 'agent:id,name,email'", $kanban);
+        self::assertStringContainsString("'user:id,name,email', 'owner:id,name,email', 'agent:id,name,email'", $dashboard);
+    }
+}

Modules/Helpdesk/changelog.yaml

@@ -638,3 +638,8 @@
     - Added explicit regression guard text for all selectable GitFlow prefixes used by the ticket developer actions branch command builder.
     - Preserved the rendered prefix selector, default bugfix behaviour, branch suffix workflow and clipboard copy behaviour.
     - Preserved append-only changelog history.
+
+- version: 1.10.39
+  date: 2026-06-26
+  changes:
+    - Eager loaded direct ticket user, owner and agent relations on ticket list surfaces to remove Helpdesk ticket user N+1 warnings.

Modules/Helpdesk/module.json

@@ -23,5 +23,5 @@
         "Modules\\Helpdesk\\Providers\\HelpdeskServiceProvider"
     ],
     "files": [],
-    "version": "1.10.34"
+    "version": "1.10.39"
 }