fully working tests both phpunit and dusk
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- Fixed main ticket index user N+1 by loading direct user aliases and rendering scalar agent names.
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- Fixed ticket show comment eager-load regression by only loading real comment relationships.
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- Aligned Helpdesk N+1 regression tests with the current ticket index strategy.
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- version: 1.10.41
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date: 2026-06-29
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type: bugfix
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summary: Fix ticket create attachment submit blocking and rich editor sync cadence.
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changes:
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- Blocked the create-ticket submit action while Livewire temporary attachments are still uploading so tickets are not created before files reach the component.
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- Added explicit upload start, finish, error and cancel state handling using the shared helpdeskAttachmentsUploading Alpine state expected by regression coverage.
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- Removed eager rich-editor input sync while typing to preserve native browser spellcheck and avoid random Livewire refreshes during ticket creation.
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- Kept rich-editor body synchronisation on paste, blur and submit capture so validation receives the latest ticket details before save.
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- Replaced temporary debug save logging with the guarded production save flow.
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- Preserved append-only changelog history.
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