diff --git a/Modules/Helpdesk/Livewire/TicketTimer.php b/Modules/Helpdesk/Livewire/TicketTimer.php
index db87ea80..28157b5c 100644
--- a/Modules/Helpdesk/Livewire/TicketTimer.php
+++ b/Modules/Helpdesk/Livewire/TicketTimer.php
@@ -1,5 +1,7 @@
 <?php
 
+declare(strict_types=1);
+
 namespace Modules\Helpdesk\Livewire;
 
 use Carbon\Carbon;
@@ -33,6 +35,14 @@ class TicketTimer extends Component
         $this->refreshActiveTimer();
     }
 
+    /**
+     * Refresh the timer every poll cycle while the timer is running.
+     */
+    public function refreshTimer(): void
+    {
+        $this->refreshActiveTimer();
+    }
+
     /**
      * Start a database-backed timer for the current authenticated user.
      *
@@ -61,7 +71,7 @@ class TicketTimer extends Component
                 'ended_at' => null,
                 'logged_at' => $startedAt,
             ]);
-        } catch (QueryException $exception) {
+        } catch (QueryException) {
             throw ValidationException::withMessages([
                 'timer' => 'You already have a running timer.',
             ]);
@@ -94,7 +104,6 @@ class TicketTimer extends Component
         $endedAt = Carbon::now();
         $description = trim($this->description) !== '' ? trim($this->description) : $timer->description;
         $seconds = max(1, (int) $timer->started_at->diffInSeconds($endedAt));
-
         $minutes = (int) ceil($seconds / 60);
 
         $timer->forceFill([
@@ -122,6 +131,22 @@ class TicketTimer extends Component
         $this->dispatch('timer-ended');
     }
 
+    /**
+     * Get the currently elapsed timer duration.
+     */
+    public function getElapsedTimeProperty(): string
+    {
+        return gmdate('H:i:s', $this->elapsedSeconds);
+    }
+
+    /**
+     * Determine whether the current user has a running timer.
+     */
+    public function getIsRunningProperty(): bool
+    {
+        return $this->activeTimer instanceof TicketTimeLog;
+    }
+
     /**
      * Render the timer view.
      */
@@ -145,8 +170,9 @@ class TicketTimer extends Component
         }
 
         $this->activeTimer = $this->activeUserTimerQuery($user)->first();
+
         $this->elapsedSeconds = $this->activeTimer instanceof TicketTimeLog
-            ? $this->activeTimer->started_at->diffInSeconds(Carbon::now())
+            ? max(0, (int) $this->activeTimer->started_at->diffInSeconds(Carbon::now()))
             : 0;
     }
 
diff --git a/Modules/Helpdesk/Resources/views/views/livewire/ticket-timer.blade.php b/Modules/Helpdesk/Resources/views/views/livewire/ticket-timer.blade.php
new file mode 100644
index 00000000..6d1522b6
--- /dev/null
+++ b/Modules/Helpdesk/Resources/views/views/livewire/ticket-timer.blade.php
@@ -0,0 +1,88 @@
+<section
+    @if ($this->isRunning) wire:poll.1s="refreshTimer" @endif
+    class="rounded-xl border border-emerald-700/70 bg-emerald-950/40 p-4 text-emerald-50 shadow-sm"
+    data-helpdesk-ticket-timer
+>
+    <div class="flex flex-col gap-4 sm:flex-row sm:items-start sm:justify-between">
+        <div class="flex min-w-0 gap-3">
+            <span class="inline-flex h-14 w-14 shrink-0 items-center justify-center rounded-xl bg-emerald-600 text-white">
+                <i class="fa-solid fa-stopwatch text-xl" aria-hidden="true"></i>
+            </span>
+
+            <div class="min-w-0">
+                <h3 class="text-lg font-black text-emerald-50">Work timer</h3>
+
+                <p class="mt-1 max-w-sm text-sm font-semibold leading-6 text-emerald-100">
+                    Start a user-specific timer. It remains active if the browser is closed.
+                </p>
+            </div>
+        </div>
+
+        @if ($this->isRunning)
+            <div
+                class="shrink-0 rounded-xl bg-emerald-600 px-5 py-3 text-center text-white shadow-sm"
+                data-helpdesk-running-timer
+                data-dusk="ticket-running-timer-summary"
+            >
+                <div class="text-xs font-black uppercase tracking-[0.25em]">
+                    Running
+                </div>
+
+                <div
+                    class="mt-2 font-mono text-2xl font-black"
+                    data-dusk="ticket-running-elapsed-time"
+                >
+                    {{ $this->elapsedTime }}
+                </div>
+            </div>
+        @endif
+    </div>
+
+    @if ($message)
+        <div class="mt-4 rounded-xl border border-emerald-700 bg-zinc-950 px-4 py-3 text-sm font-bold text-emerald-50">
+            {{ $message }}
+        </div>
+    @endif
+
+    <div class="mt-4 space-y-2">
+        <label for="ticket-timer-description" class="block text-sm font-bold text-emerald-50">
+            Timer note
+        </label>
+
+        <textarea
+            id="ticket-timer-description"
+            wire:model="description"
+            rows="3"
+            placeholder="Optional work note"
+            class="block w-full rounded-xl border border-emerald-700 bg-zinc-950 p-3 text-sm font-semibold text-emerald-50 shadow-sm placeholder:text-zinc-500 focus:border-emerald-400 focus:ring-emerald-400"
+        ></textarea>
+    </div>
+
+    @error('timer')
+        <p class="mt-3 text-sm font-bold text-red-300">{{ $message }}</p>
+    @enderror
+
+    <div class="mt-4 flex flex-wrap gap-2">
+        @if ($this->isRunning)
+            <button
+                type="button"
+                wire:click="endTimer"
+                wire:loading.attr="disabled"
+                class="inline-flex items-center justify-center rounded-xl bg-red-600 px-4 py-3 text-sm font-black text-white shadow-sm transition hover:bg-red-700 disabled:cursor-not-allowed disabled:opacity-60"
+            >
+                <i class="fa-solid fa-stop mr-2" aria-hidden="true"></i>
+                End timer
+            </button>
+        @else
+            <button
+                type="button"
+                wire:click="startTimer"
+                wire:loading.attr="disabled"
+                class="inline-flex items-center justify-center rounded-xl bg-emerald-600 px-4 py-3 text-sm font-black text-white shadow-sm transition hover:bg-emerald-700 disabled:cursor-not-allowed disabled:opacity-60"
+            >
+                <i class="fa-solid fa-play mr-2" aria-hidden="true"></i>
+                Start timer
+            </button>
+        @endif
+    </div>
+</section>
diff --git a/Modules/Helpdesk/Resources/views/views/partials/ticket-time-timer.blade.php b/Modules/Helpdesk/Resources/views/views/partials/ticket-time-timer.blade.php
new file mode 100644
index 00000000..6fa54a66
--- /dev/null
+++ b/Modules/Helpdesk/Resources/views/views/partials/ticket-time-timer.blade.php
@@ -0,0 +1,3 @@
+@can('update', $ticket)
+    @livewire('Modules\\Helpdesk\\Livewire\\TicketTimer', ['ticket' => $ticket], key('helpdesk-ticket-timer-'.$ticket->getKey()))
+@endcan