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new helpdesk module

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This commit is contained in:
Mark Gregory
2026-06-12 10:56:36 +01:00
parent 67faed6165
commit 98c6ee4597
49 changed files with 2554 additions and 255 deletions
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Modules/Helpdesk/Livewire/HelpdeskDashboardWidget.php
+14 -4
View File
@@ -7,6 +7,7 @@ namespace Modules\Helpdesk\Livewire;
use Illuminate\Contracts\View\View;
use Illuminate\Support\Facades\Auth;
use Livewire\Component;
use Modules\Helpdesk\Models\GitCommit;
use Modules\Helpdesk\Models\Ticket;
final class HelpdeskDashboardWidget extends Component
@@ -15,13 +16,22 @@ final class HelpdeskDashboardWidget extends Component
public function render(): View
{
$user = Auth::user();
$base = Ticket::query()->visibleTo($user);
$totalCount = (clone $base)->count();
$openCount = (clone $base)->whereNull('completed_at')->count();
$closedCount = (clone $base)->whereNotNull('completed_at')->count();
$criticalCount = (clone $base)->whereNull('completed_at')->whereHas('priority', static fn ($q) => $q->whereIn('slug', ['critical', 'urgent', 'high']))->count();
$closedPercent = $totalCount > 0 ? (int) round(($closedCount / $totalCount) * 100) : 0;
$openPercent = $totalCount > 0 ? (int) round(($openCount / $totalCount) * 100) : 0;
return view('helpdesk::livewire.dashboard-widget', [
'openCount' => (clone $base)->whereNull('completed_at')->count(),
'closedCount' => (clone $base)->whereNotNull('completed_at')->count(),
'criticalCount' => (clone $base)->whereNull('completed_at')->whereHas('priority', static fn ($q) => $q->where('slug', 'critical'))->count(),
'totalCount' => $totalCount,
'openCount' => $openCount,
'closedCount' => $closedCount,
'criticalCount' => $criticalCount,
'closedPercent' => $closedPercent,
'openPercent' => $openPercent,
'recentCommits' => GitCommit::query()->with(['repository', 'ticket'])->latest('committed_at')->limit(6)->get(),
'recentTickets' => (clone $base)->with(['status', 'priority'])->latest('last_activity_at')->limit(5)->get(),
]);
}