new helpdesk module

This commit is contained in:
Mark Gregory
2026-06-12 10:56:36 +01:00
parent 67faed6165
commit 98c6ee4597
49 changed files with 2554 additions and 255 deletions
@@ -10,10 +10,12 @@ use Illuminate\Support\Facades\Schema;
use Illuminate\Support\Str;
use Livewire\Component;
use Modules\Helpdesk\Models\Category;
use Modules\Helpdesk\Models\GitRepository;
use Modules\Helpdesk\Models\Priority;
use Modules\Helpdesk\Models\Project;
use Modules\Helpdesk\Models\Status;
use Modules\Helpdesk\Models\Team;
use Modules\Helpdesk\Models\WorkflowTemplate;
final class SettingsManager extends Component
{
@@ -34,6 +36,12 @@ final class SettingsManager extends Component
/** @var array<string, mixed> */
public array $projectForm = ['id' => null, 'company_id' => null, 'team_id' => null, 'title' => '', 'slug' => '', 'color' => 'blue', 'description' => '', 'archived_at' => null];
/** @var array<string, mixed> */
public array $repositoryForm = ['id' => null, 'company_id' => null, 'project_id' => null, 'name' => '', 'provider' => 'git', 'remote_url' => '', 'default_branch' => 'main', 'webhook_secret' => ''];
/** @var array<string, mixed> */
public array $workflowForm = ['id' => null, 'name' => '', 'event' => 'ticket.created', 'subject' => '', 'html_body' => '', 'text_body' => '', 'to_role' => 'requester', 'cc' => '', 'bcc' => '', 'is_active' => true];
/** @return void */
public function saveStatus(): void
{
@@ -219,6 +227,86 @@ final class SettingsManager extends Component
$this->projectForm = ['id' => null, 'company_id' => null, 'team_id' => null, 'title' => '', 'slug' => '', 'color' => 'blue', 'description' => '', 'archived_at' => null];
}
/** @return void */
public function saveRepository(): void
{
$data = $this->validate([
'repositoryForm.company_id' => ['nullable', 'integer'],
'repositoryForm.project_id' => ['nullable', 'integer', 'exists:helpdesk_projects,id'],
'repositoryForm.name' => ['required', 'string', 'max:160'],
'repositoryForm.provider' => ['required', 'string', 'max:40'],
'repositoryForm.remote_url' => ['required', 'string', 'max:500'],
'repositoryForm.default_branch' => ['required', 'string', 'max:120'],
'repositoryForm.webhook_secret' => ['nullable', 'string', 'max:120'],
])['repositoryForm'];
GitRepository::query()->updateOrCreate(['id' => $this->repositoryForm['id']], $data);
$this->resetRepositoryForm();
session()->flash('success', 'Git repository saved.');
}
/** @return void */
public function editRepository(int $id): void
{
$this->repositoryForm = GitRepository::query()->findOrFail($id)->only(['id', 'company_id', 'project_id', 'name', 'provider', 'remote_url', 'default_branch', 'webhook_secret']);
$this->section = 'git';
}
/** @return void */
public function deleteRepository(int $id): void
{
GitRepository::query()->findOrFail($id)->delete();
session()->flash('success', 'Git repository deleted.');
}
/** @return void */
public function resetRepositoryForm(): void
{
$this->repositoryForm = ['id' => null, 'company_id' => null, 'project_id' => null, 'name' => '', 'provider' => 'git', 'remote_url' => '', 'default_branch' => 'main', 'webhook_secret' => ''];
}
/** @return void */
public function saveWorkflowTemplate(): void
{
$data = $this->validate([
'workflowForm.name' => ['required', 'string', 'max:160'],
'workflowForm.event' => ['required', 'string', 'max:80'],
'workflowForm.subject' => ['required', 'string', 'max:220'],
'workflowForm.html_body' => ['required', 'string'],
'workflowForm.text_body' => ['nullable', 'string'],
'workflowForm.to_role' => ['required', 'string', 'max:40'],
'workflowForm.cc' => ['nullable', 'string', 'max:500'],
'workflowForm.bcc' => ['nullable', 'string', 'max:500'],
'workflowForm.is_active' => ['boolean'],
])['workflowForm'];
WorkflowTemplate::query()->updateOrCreate(['id' => $this->workflowForm['id']], $data);
$this->resetWorkflowTemplateForm();
session()->flash('success', 'Workflow message saved.');
}
/** @return void */
public function editWorkflowTemplate(int $id): void
{
$this->workflowForm = WorkflowTemplate::query()->findOrFail($id)->only(['id', 'name', 'event', 'subject', 'html_body', 'text_body', 'to_role', 'cc', 'bcc', 'is_active']);
$this->section = 'workflow';
}
/** @return void */
public function deleteWorkflowTemplate(int $id): void
{
WorkflowTemplate::query()->findOrFail($id)->delete();
session()->flash('success', 'Workflow message deleted.');
}
/** @return void */
public function resetWorkflowTemplateForm(): void
{
$this->workflowForm = ['id' => null, 'name' => '', 'event' => 'ticket.created', 'subject' => '', 'html_body' => '', 'text_body' => '', 'to_role' => 'requester', 'cc' => '', 'bcc' => '', 'is_active' => true];
}
/** @return View */
public function render(): View
{
@@ -229,6 +317,8 @@ final class SettingsManager extends Component
'categories' => Category::query()->withCount('tickets')->orderBy('name')->get(),
'teams' => Team::query()->withCount(['projects', 'tickets'])->orderBy('name')->get(),
'projects' => Project::query()->with(['team'])->withCount('tickets')->orderBy('title')->get(),
'repositories' => GitRepository::query()->with(['project'])->withCount('commits')->orderBy('name')->get(),
'workflowTemplates' => WorkflowTemplate::query()->orderBy('event')->orderBy('name')->get(),
])->layout('layouts.app');
}