new helpdesk module

2026-06-12 10:56:36 +01:00
parent 67faed6165
commit 98c6ee4597
49 changed files with 2554 additions and 255 deletions
@@ -17,7 +17,7 @@ final class Comment extends Model
    protected $table = 'helpdesk_comments';

    /** @var list<string> */
-    protected $fillable = ['ticket_id', 'user_id', 'body', 'is_internal'];
+    protected $fillable = ['ticket_id', 'parent_id', 'user_id', 'body', 'is_internal'];

    /** @var array<string, string> */
    protected $casts = ['is_internal' => 'boolean'];
@@ -28,6 +28,18 @@ final class Comment extends Model
        return $this->belongsTo(Ticket::class, 'ticket_id');
    }

+    /** @return BelongsTo<Comment, Comment> */
+    public function parent(): BelongsTo
+    {
+        return $this->belongsTo(self::class, 'parent_id');
+    }
+
+    /** @return HasMany<Comment> */
+    public function replies(): HasMany
+    {
+        return $this->hasMany(self::class, 'parent_id')->oldest();
+    }
+
    /** @return BelongsTo<User, Comment> */
    public function user(): BelongsTo
    {