new helpdesk module

Modules/Helpdesk/Models/WorkflowLog.php

@@ -0,0 +1,31 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+final class WorkflowLog extends Model
+{
+    use HasFactory;
+
+    protected $table = 'helpdesk_workflow_logs';
+
+    /** @var list<string> */
+    protected $fillable = ['template_id', 'ticket_id', 'event', 'recipient', 'subject', 'status', 'error'];
+
+    /** @return BelongsTo<WorkflowTemplate, WorkflowLog> */
+    public function template(): BelongsTo
+    {
+        return $this->belongsTo(WorkflowTemplate::class, 'template_id');
+    }
+
+    /** @return BelongsTo<Ticket, WorkflowLog> */
+    public function ticket(): BelongsTo
+    {
+        return $this->belongsTo(Ticket::class, 'ticket_id');
+    }
+}