new helpdesk module

Modules/Helpdesk/Models/WorkflowTemplate.php

@@ -0,0 +1,28 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+final class WorkflowTemplate extends Model
+{
+    use HasFactory;
+
+    protected $table = 'helpdesk_workflow_templates';
+
+    /** @var list<string> */
+    protected $fillable = ['name', 'event', 'subject', 'html_body', 'text_body', 'to_role', 'cc', 'bcc', 'is_active'];
+
+    /** @var array<string, string> */
+    protected $casts = ['is_active' => 'boolean'];
+
+    /** @return HasMany<WorkflowLog> */
+    public function logs(): HasMany
+    {
+        return $this->hasMany(WorkflowLog::class, 'template_id');
+    }
+}