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ui updates for ticket layout

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This commit is contained in:
Mark Gregory
2026-06-17 13:15:55 +01:00
parent 0b4c821187
commit a87c9762c9
8 changed files with 202 additions and 84 deletions
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Modules/Helpdesk/Livewire/KanbanBoard.php
+4
View File
@@ -55,9 +55,12 @@ final class KanbanBoard extends Component
Auth::user()
);
$this->board_id = $board?->id;
$message = 'Ticket '.$ticket->reference.' moved from '.$oldStatusName.' to '.$status->name.'.';
session()->flash('success', $message);
$this->dispatch('wms:toast', type: 'success', title: 'Ticket moved', message: $message);
$this->dispatch('helpdesk-kanban-ticket-moved', ticketId: (int) $ticket->id, statusId: (int) $status->id);
}
/**
@@ -95,6 +98,7 @@ final class KanbanBoard extends Component
$message = 'Ticket '.$fresh->reference.' moved from '.$oldBoardName.' to '.$board->name.'.';
session()->flash('success', $message);
$this->dispatch('wms:toast', type: 'success', title: 'Board changed', message: $message);
$this->dispatch('helpdesk-kanban-ticket-moved', ticketId: (int) $fresh->id, statusId: (int) $fresh->status_id);
}
/**
Modules/Helpdesk/Livewire/TicketShow.php
+34
View File
@@ -24,6 +24,7 @@ use Modules\Helpdesk\Models\Priority;
use Modules\Helpdesk\Models\Status;
use Modules\Helpdesk\Models\Ticket;
use Modules\Helpdesk\Services\CannedResponseRenderer;
use Modules\Helpdesk\Services\AttachmentService;
use Modules\Helpdesk\Services\ChecklistService;
use Modules\Helpdesk\Services\SlaService;
use Modules\Helpdesk\Services\TicketService;
@@ -43,6 +44,9 @@ final class TicketShow extends Component
/** @var array<int, TemporaryUploadedFile> */
public array $attachments = [];
/** @var array<int, TemporaryUploadedFile> */
public array $supportingFiles = [];
public ?int $status_id = null;
public ?int $priority_id = null;
@@ -259,6 +263,36 @@ final class TicketShow extends Component
$this->dispatch('helpdesk-agent-updated', agentId: $this->agent_id);
}
/**
* Persist one or more supporting files directly against an existing ticket.
*
* This is intentionally separate from comment attachments so users can add
* evidence to an already-created ticket without posting another response.
*/
public function saveSupportingFiles(AttachmentService $attachments): void
{
$this->authorize('comment', $this->ticket);
$maxUploadKilobytes = (int) config('helpdesk.max_upload_kb', 10240);
$allowedMimes = implode(',', config('helpdesk.allowed_mimes', ['jpg', 'jpeg', 'png', 'pdf', 'txt', 'log', 'zip']));
$this->validate([
'supportingFiles' => ['required', 'array', 'min:1'],
'supportingFiles.*' => ['file', 'max:'.$maxUploadKilobytes, 'mimes:'.$allowedMimes],
]);
$user = Auth::user();
abort_if($user === null, 403);
$attachments->storeMany($this->ticket, $this->supportingFiles, (int) $user->id);
$this->reset('supportingFiles');
$this->ticket = $this->freshTicket($this->ticket);
session()->flash('ticket-supporting-files-added', 'Supporting files attached.');
$this->dispatch('helpdesk-supporting-files-added');
}
public function render(): View
{
return view('helpdesk::livewire.ticket-show', [