major helpdesk updates

Modules/Helpdesk/Models/TicketRating.php

@@ -0,0 +1,14 @@
+<?php
+
+declare(strict_types=1);
+
+namespace Modules\Helpdesk\Models;
+
+use Illuminate\Database\Eloquent\Model;
+
+final class TicketRating extends Model
+{
+    protected $table = 'helpdesk_ticket_ratings';
+    protected $fillable = ['ticket_id','agent_id','team_id','category_id','rating','token','comment','rated_at'];
+    protected $casts = ['ticket_id'=>'integer','agent_id'=>'integer','team_id'=>'integer','category_id'=>'integer','rating'=>'integer','rated_at'=>'datetime'];
+}