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fixe duploads and attachments

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This commit is contained in:
Mark Gregory
2026-06-16 18:25:54 +01:00
parent c008fc67dc
commit bcd133e27a
4 changed files with 276 additions and 33 deletions
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Modules/Helpdesk/Resources/views/livewire/ticket-edit.blade.php
+43 -7
View File
@@ -170,19 +170,19 @@
<div class="xl:col-span-2">
<label class="block text-sm font-semibold text-zinc-200" for="agent_id">Assigned agent</label>
<div class="mt-2" wire:ignore>
<div class="mt-2">
<select
id="agent_id"
data-helpdesk-select2
data-placeholder="Select option"
data-wire-model="agent_id"
wire:model.live="agent_id"
class="block w-full rounded-xl border-zinc-700 bg-zinc-950 text-zinc-100 shadow-sm focus:border-blue-500 focus:ring-blue-500"
data-dusk="ticket-edit-agent"
>
<option value="">Unassigned</option>
@foreach ($agents as $agent)
<option value="{{ $agent->id }}" @selected((string) $agent_id === (string) $agent->id)>{{ $agent->name }} · {{ $agent->email }}</option>
@endforeach
@forelse ($agents as $agent)
<option value="{{ $agent->id }}">{{ $agent->name }} · {{ $agent->email }}</option>
@empty
<option value="" disabled>No users available for assignment</option>
@endforelse
</select>
</div>
@@ -374,6 +374,42 @@
Uploading attachments...
</div>
<div class="mt-4 space-y-3">
<h3 class="text-sm font-semibold text-zinc-200">Existing attachments</h3>
@forelse ($ticket->attachments as $attachment)
<div class="flex flex-col gap-3 rounded-xl border border-zinc-700 bg-zinc-900 p-3 text-sm sm:flex-row sm:items-center sm:justify-between">
<a
href="{{ method_exists($attachment, 'url') ? $attachment->url() : Storage::disk($attachment->disk ?? 'public')->url($attachment->path ?? $attachment->file_path) }}"
target="_blank"
class="min-w-0 font-medium text-blue-300 hover:text-blue-200"
>
<i class="fa-regular fa-file mr-2" aria-hidden="true"></i>
{{ $attachment->original_name ?? $attachment->original_filename ?? $attachment->filename ?? $attachment->file_name ?? basename($attachment->path ?? $attachment->file_path ?? '') }}
</a>
<button
type="button"
wire:click="removeAttachment({{ $attachment->id }})"
wire:confirm="Remove this attachment?"
class="inline-flex items-center justify-center rounded-lg bg-red-600 px-3 py-1.5 text-xs font-semibold text-white hover:bg-red-700"
>
Remove
</button>
</div>
@empty
<div class="rounded-xl border border-dashed border-zinc-700 bg-zinc-900 px-4 py-3 text-sm text-zinc-400">
No ticket-level attachments are currently saved.
</div>
@endforelse
</div>
@if ($attachments !== [])
<div class="mt-4 rounded-xl border border-blue-500/30 bg-blue-500/10 px-4 py-3 text-sm text-blue-100">
{{ count($attachments) }} new attachment(s) selected. Save the ticket to attach them.
</div>
@endif
@error('attachments')
<p class="mt-3 text-sm text-red-500">{{ $message }}</p>
@enderror
Modules/Helpdesk/Resources/views/livewire/ticket-show.blade.php
+30 -12
View File
@@ -37,19 +37,21 @@
</div>
</article>
@if ($ticket->attachments->isNotEmpty())
<div class="rounded-2xl border border-zinc-200 bg-white p-6 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
<h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Ticket attachments</h2>
<div class="grid gap-3 sm:grid-cols-2">
@foreach ($ticket->attachments as $attachment)
<a href="{{ $attachment->url() }}" target="_blank" class="rounded-xl border border-zinc-200 p-3 text-sm hover:bg-zinc-50 dark:border-zinc-700 dark:hover:bg-zinc-800">
<div class="font-medium text-zinc-900 dark:text-zinc-100">{{ $attachment->original_name }}</div>
<div class="text-xs text-zinc-500">{{ Number::fileSize($attachment->size) }}</div>
</a>
@endforeach
</div>
<div class="rounded-2xl border border-zinc-200 bg-white p-6 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
<h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Ticket attachments</h2>
<div class="grid gap-3 sm:grid-cols-2">
@forelse ($ticket->attachments as $attachment)
<a href="{{ method_exists($attachment, 'url') ? $attachment->url() : Storage::disk($attachment->disk ?? 'public')->url($attachment->path ?? $attachment->file_path) }}" target="_blank" class="rounded-xl border border-zinc-200 p-3 text-sm hover:bg-zinc-50 dark:border-zinc-700 dark:hover:bg-zinc-800">
<div class="font-medium text-zinc-900 dark:text-zinc-100">{{ $attachment->original_name ?? $attachment->original_filename ?? $attachment->filename ?? $attachment->file_name ?? basename($attachment->path ?? $attachment->file_path ?? '') }}</div>
<div class="text-xs text-zinc-500">{{ Number::fileSize($attachment->size ?? $attachment->size_bytes ?? 0) }}</div>
</a>
@empty
<div class="rounded-xl border border-dashed border-zinc-300 p-4 text-sm text-zinc-500 dark:border-zinc-700">
No ticket-level attachments are currently saved.
</div>
@endforelse
</div>
@endif
</div>
<section class="space-y-4">
<h2 class="text-lg font-semibold text-zinc-900 dark:text-white">Conversation</h2>
@@ -184,6 +186,22 @@
@can('update', $ticket)
<div class="rounded-2xl border border-zinc-200 bg-white p-5 shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
<h2 class="mb-4 text-base font-semibold text-zinc-900 dark:text-white">Agent actions</h2>
<label class="mb-2 block text-sm font-medium text-zinc-700 dark:text-zinc-200" for="show_agent_id">Assigned agent</label>
<select
id="show_agent_id"
wire:model.live="agent_id"
class="block w-full rounded-lg border border-zinc-300 bg-white p-2 text-sm dark:border-zinc-700 dark:bg-zinc-950"
data-dusk="ticket-show-agent"
>
<option value="">Unassigned</option>
@forelse ($agents as $agent)
<option value="{{ $agent->id }}">{{ $agent->name }} · {{ $agent->email }}</option>
@empty
<option value="" disabled>No users available for assignment</option>
@endforelse
</select>
<flux:button dusk="update-agent" wire:click="updateAgent" class="mt-4 mb-5 w-full !bg-emerald-600 !text-white hover:!bg-emerald-700 focus:!ring-emerald-400/60" variant="primary" icon="user">Update assigned agent</flux:button>
<flux:select wire:model="status_id" label="Status">
@foreach ($statuses as $status)
<option value="{{ $status->id }}">{{ $status->name }}</option>