Core UI updates for helpdesk

This commit is contained in:
Mark Gregory
2026-06-16 09:25:41 +01:00
parent a787303ba5
commit dc86970b20
29 changed files with 1303 additions and 214 deletions
@@ -4,6 +4,7 @@ declare(strict_types=1);
namespace Modules\Helpdesk\Livewire;
use App\Models\User;
use Illuminate\Contracts\View\View;
use Illuminate\Support\Facades\DB;
use Illuminate\Support\Facades\Schema;
@@ -46,7 +47,7 @@ final class SettingsManager extends Component
public array $projectForm = ['id' => null, 'company_id' => null, 'team_id' => null, 'title' => '', 'slug' => '', 'color' => 'blue', 'description' => '', 'is_default' => false, 'archived_at' => null];
/** @var array<string, mixed> */
public array $boardForm = ['id' => null, 'name' => '', 'slug' => '', 'description' => '', 'is_default' => false, 'sort_order' => 0, 'status_ids' => []];
public array $boardForm = ['id' => null, 'name' => '', 'slug' => '', 'description' => '', 'owner_id' => null, 'is_default' => false, 'sort_order' => 0, 'status_ids' => []];
/** @var array<string, mixed> */
public array $repositoryForm = ['id' => null, 'company_id' => null, 'project_id' => null, 'name' => '', 'provider' => 'git', 'remote_url' => '', 'default_branch' => 'main', 'webhook_secret' => ''];
@@ -80,7 +81,7 @@ final class SettingsManager extends Component
$this->categoryForm += ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'blue', 'description' => '', 'is_default' => false];
$this->teamForm += ['id' => null, 'company_id' => null, 'name' => '', 'slug' => '', 'color' => 'indigo', 'description' => '', 'is_default' => false, 'archived_at' => null];
$this->projectForm += ['id' => null, 'company_id' => null, 'team_id' => null, 'title' => '', 'slug' => '', 'color' => 'blue', 'description' => '', 'is_default' => false, 'archived_at' => null];
$this->boardForm += ['id' => null, 'name' => '', 'slug' => '', 'description' => '', 'is_default' => false, 'sort_order' => 0, 'status_ids' => []];
$this->boardForm += ['id' => null, 'name' => '', 'slug' => '', 'description' => '', 'owner_id' => null, 'is_default' => false, 'sort_order' => 0, 'status_ids' => []];
$this->repositoryForm += ['id' => null, 'company_id' => null, 'project_id' => null, 'name' => '', 'provider' => 'git', 'remote_url' => '', 'default_branch' => 'main', 'webhook_secret' => ''];
$this->workflowForm += ['id' => null, 'name' => '', 'event' => 'ticket.created', 'subject' => '', 'html_body' => '', 'text_body' => '', 'to_role' => 'requester', 'cc' => '', 'bcc' => '', 'is_active' => true];
$this->cannedForm += ['id' => null, 'company_id' => null, 'category_id' => null, 'team_id' => null, 'name' => '', 'slug' => '', 'visibility' => 'agents', 'subject' => '', 'body' => '', 'is_active' => true, 'sort_order' => 0];
@@ -303,6 +304,7 @@ final class SettingsManager extends Component
'boardForm.name' => ['required', 'string', 'max:160'],
'boardForm.slug' => ['nullable', 'string', 'max:180'],
'boardForm.description' => ['nullable', 'string'],
'boardForm.owner_id' => ['nullable', 'integer', 'exists:users,id'],
'boardForm.is_default' => ['boolean'],
'boardForm.sort_order' => ['required', 'integer', 'min:0'],
'boardForm.status_ids' => ['array'],
@@ -312,6 +314,7 @@ final class SettingsManager extends Component
$statusIds = collect($data['status_ids'] ?? [])->map(static fn ($id): int => (int) $id)->filter()->values();
unset($data['status_ids']);
$data['owner_id'] = blank($data['owner_id'] ?? null) ? null : (int) $data['owner_id'];
$data['slug'] = $this->slug($data['slug'] ?: $data['name']);
if ((bool) ($data['is_default'] ?? false)) {
@@ -340,6 +343,7 @@ final class SettingsManager extends Component
'name' => $board->name,
'slug' => $board->slug,
'description' => $board->description,
'owner_id' => $board->owner_id,
'is_default' => $board->is_default,
'sort_order' => $board->sort_order,
'status_ids' => $board->statuses->pluck('id')->map(static fn ($id): int => (int) $id)->all(),
@@ -356,7 +360,7 @@ final class SettingsManager extends Component
public function resetBoardForm(): void
{
$this->boardForm = ['id' => null, 'name' => '', 'slug' => '', 'description' => '', 'is_default' => false, 'sort_order' => 0, 'status_ids' => []];
$this->boardForm = ['id' => null, 'name' => '', 'slug' => '', 'description' => '', 'owner_id' => null, 'is_default' => false, 'sort_order' => 0, 'status_ids' => []];
}
public function saveRepository(): void
@@ -705,7 +709,8 @@ final class SettingsManager extends Component
'categories' => $this->orderedCategories(),
'teams' => $this->orderedTeams(),
'projects' => $this->orderedProjects(),
'boards' => KanbanBoard::query()->with('statuses')->orderBy('sort_order')->orderBy('name')->get(),
'boardOwners' => User::query()->where(static function ($query): void { $query->where('helpdesk_agent', true)->orWhere('helpdesk_admin', true); })->orderBy('name')->get(['id', 'name', 'email']),
'boards' => KanbanBoard::query()->with(['statuses', 'owner:id,name,email'])->withCount('tickets')->orderBy('sort_order')->orderBy('name')->get(),
'repositories' => GitRepository::query()->with(['project'])->withCount(['commits', 'webhookLogs'])->orderBy('name')->get(),
'workflowTemplates' => WorkflowTemplate::query()->orderBy('event')->orderBy('name')->get(),
'cannedResponses' => CannedResponse::query()->with(['category','team'])->orderBy('sort_order')->orderBy('name')->get(),