Core UI updates for helpdesk

Modules/Helpdesk/Services/TicketService.php

@@ -9,6 +9,7 @@ use Illuminate\Http\UploadedFile;
 use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Schema;
 use Modules\Helpdesk\Models\Comment;
+use Modules\Helpdesk\Models\KanbanBoard;
 use Modules\Helpdesk\Models\Status;
 use Modules\Helpdesk\Models\Ticket;
 
@@ -52,6 +53,14 @@ final class TicketService
                 ]);
             }
 
+            $boardId = $data['board_id'] ?? null;
+            if (blank($boardId) && Schema::hasTable('helpdesk_kanban_boards')) {
+                $boardId = KanbanBoard::query()
+                    ->where('is_default', true)
+                    ->orderBy('sort_order')
+                    ->value('id') ?: KanbanBoard::query()->orderBy('sort_order')->value('id');
+            }
+
             /** @var Ticket $ticket */
             $ticket = Ticket::query()->create([
                 'reference' => $this->references->next(),
@@ -59,6 +68,7 @@ final class TicketService
                 'user_id' => $user->id,
                 'agent_id' => $this->assignment->selectAgentId($data['category_id'] ?? null),
                 'status_id' => $status->id,
+                'board_id' => $boardId,
                 'priority_id' => $data['priority_id'],
                 'category_id' => $data['category_id'] ?? null,
                 'project_id' => $data['project_id'] ?? null,