fixed

Modules/Helpdesk/Livewire/TicketShow.php

@@ -14,6 +14,7 @@ use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Schema;
 use Illuminate\Support\Str;
 use Illuminate\Validation\Rule;
+use Livewire\Attributes\On;
 use Livewire\Attributes\Validate;
 use Livewire\Component;
 use Livewire\Features\SupportFileUploads\TemporaryUploadedFile;
@@ -119,6 +120,16 @@ final class TicketShow extends Component
         $this->dispatch('helpdesk-reply-added');
     }
 
+
+    /**
+     * Refresh ticket aggregates and the time-log modal after the timer component starts or stops.
+     */
+    #[On('helpdesk-ticket-time-log-updated')]
+    public function refreshAfterTimeLogUpdate(): void
+    {
+        $this->ticket = $this->freshTicket($this->ticket);
+    }
+
     public function applyCannedResponse(CannedResponseRenderer $renderer): void
     {
         $this->authorize('comment', $this->ticket);

Modules/Helpdesk/Livewire/TicketTimer.php

@@ -83,6 +83,7 @@ class TicketTimer extends Component
         $this->message = 'Timer started.';
 
         $this->dispatch('timer-started');
+        $this->dispatch('helpdesk-ticket-time-log-updated');
     }
 
     /**
@@ -129,6 +130,7 @@ class TicketTimer extends Component
         $this->message = 'Timer ended and time was added to the ticket.';
 
         $this->dispatch('timer-ended');
+        $this->dispatch('helpdesk-ticket-time-log-updated');
     }
 
     /**

Modules/Helpdesk/README.md

@@ -319,3 +319,14 @@ The create-ticket **Clear** action must only clear transient user-entered conten
 It must preserve configured routing defaults such as company, board, priority, category, project, team and due-date defaults.
 
 When a user selects a closed ticket status, the professional closure modal must open on the first interaction. A closure comment remains mandatory, and the user can choose whether the closure comment is public or internal.
+
+## Spellcheck and Rich Editor
+
+The Helpdesk rich editor keeps its HTML controls for formatting, lists, links, quotes and pasted content. Browser-native spellcheck is enabled on the editable area, but the module deliberately does not ship a fake inline spellchecker because replacing the editor with a textarea removes the toolbar and breaks the workflow.
+
+If a full inline spelling engine is required later, add it as a deliberate editor plugin integration with regression tests for formatting, Livewire body sync, ticket create, reply, clear, close modal, and attachment handling. Do not replace the rich editor with a plain textarea.
+
+## Timer Log Refresh
+
+The ticket timer dispatches `helpdesk-ticket-time-log-updated` after start and stop. The ticket detail Livewire component listens for that event and refreshes ticket aggregates so the time summary and log modal update without a page reload.
+

Modules/Helpdesk/Resources/views/components/html-editor.blade.php

@@ -66,13 +66,18 @@
                 class="rounded-lg px-2 py-1 text-sm hover:bg-zinc-200 dark:hover:bg-zinc-800">Clear</button>
         </div>
 
-        <div x-ref="editor" contenteditable="true" spellcheck="true" lang="en-GB" autocorrect="on" autocomplete="on"
+        <div x-ref="editor" contenteditable="true" spellcheck="true" lang="en-GB" autocapitalize="sentences" autocorrect="on" autocomplete="on" inputmode="text"
             @if ($editorDusk) data-dusk="{{ $editorDusk }}" dusk="{{ $editorDusk }}" @endif
             x-on:input.debounce.150ms="sync" x-on:keyup="sync" x-on:paste="$nextTick(() => sync())" x-on:blur="sync"
             class="prose prose-sm min-h-[{{ (int) $rows * 28 }}px] max-w-none bg-white p-4 text-sm text-zinc-900 outline-none dark:prose-invert dark:bg-zinc-950 dark:text-zinc-100"
             data-placeholder="{{ $placeholder }}"></div>
     </div>
 
+
+    <p class="text-xs font-semibold text-zinc-500 dark:text-zinc-400">
+        Browser spellcheck is enabled for this rich editor. Use your browser or operating-system spelling menu for suggestions.
+    </p>
+
     @if ($model)
         @error($model)
             <div class="text-sm text-red-600">{{ $message }}</div>

Modules/Helpdesk/changelog.yaml

@@ -184,3 +184,10 @@
     - Fixed close-ticket modal so selecting a closed status opens the professional closure prompt on the first interaction.
     - Preserved the mandatory closure comment workflow and public/internal closure visibility behaviour.
     - Added regression coverage notes for rich editor, clear defaults and close-modal workflow.
+- version: 1.9.47
+  date: 2026-06-23
+  changes:
+    - Preserved the rich HTML editor controls while keeping browser-native spellcheck enabled.
+    - Documented that fake inline spellcheck must not replace the rich editor.
+    - Refreshed ticket time aggregates and the time-log modal after timer start and stop without requiring a page reload.
+    - Added regression coverage for timer refresh and spellcheck/editor boundary behaviour.

Modules/Helpdesk/module.json

@@ -22,5 +22,5 @@
         "Modules\\Helpdesk\\Providers\\HelpdeskServiceProvider"
     ],
     "files": [],
-    "version": "1.9.46"
+    "version": "1.9.47"
 }