new helpdesk module now with kabann board

This commit is contained in:
Mark Gregory
2026-06-12 11:17:59 +01:00
parent 98c6ee4597
commit f598028fe9
12 changed files with 286 additions and 260 deletions
@@ -1,176 +1,103 @@
<div>
<div class="space-y-6">
@include('helpdesk::partials.page-header', [
'title' => 'Create Ticket',
'subtitle' => 'Raise a new support request with priority, project, category and full details.',
])
'eyebrow' => 'Helpdesk',
'title' => 'Create Ticket',
'subtitle' => 'Raise a new support request with priority, project, category and full details.',
])
<form wire:submit.prevent="save" class="space-y-6">
<div class="rounded-2xl border border-slate-200 bg-white shadow-sm">
<div class="border-b border-slate-200 px-6 py-4">
<h2 class="text-lg font-semibold text-slate-900">Ticket details</h2>
</div>
<div class="grid gap-6 p-6 lg:grid-cols-2">
<div class="lg:col-span-2">
<label class="block text-sm font-semibold text-slate-700" for="title">
Title
</label>
<input
id="title"
type="text"
wire:model.defer="title"
class="mt-2 block w-full rounded-xl border-slate-300 shadow-sm focus:border-blue-500 focus:ring-blue-500"
>
@error('title')
<p class="mt-2 text-sm text-red-600">{{ $message }}</p>
@enderror
<form wire:submit.prevent="save" class="space-y-6">
<div class="rounded-2xl border border-zinc-200 bg-white shadow-sm dark:border-zinc-700 dark:bg-zinc-900">
<div class="border-b border-zinc-200 px-6 py-4 dark:border-zinc-700">
<h2 class="text-lg font-semibold text-zinc-900 dark:text-zinc-100">Ticket details</h2>
<p class="mt-1 text-sm text-zinc-500 dark:text-zinc-400">Capture the request clearly so the support workflow can route and notify correctly.</p>
</div>
<div>
<label class="block text-sm font-semibold text-slate-700" for="priority_id">
Priority
</label>
<select
id="priority_id"
wire:model.defer="priority_id"
class="mt-2 block w-full rounded-xl border-slate-300 shadow-sm focus:border-blue-500 focus:ring-blue-500"
>
<option value="">Select priority</option>
@foreach ($priorities as $priority)
<option value="{{ $priority->id }}">{{ $priority->name }}</option>
@endforeach
</select>
@error('priority_id')
<p class="mt-2 text-sm text-red-600">{{ $message }}</p>
@enderror
</div>
<div>
<label class="block text-sm font-semibold text-slate-700" for="category_id">
Category
</label>
<select
id="category_id"
wire:model.defer="category_id"
class="mt-2 block w-full rounded-xl border-slate-300 shadow-sm focus:border-blue-500 focus:ring-blue-500"
>
<option value="">Select category</option>
@foreach ($categories as $category)
<option value="{{ $category->id }}">{{ $category->name }}</option>
@endforeach
</select>
@error('category_id')
<p class="mt-2 text-sm text-red-600">{{ $message }}</p>
@enderror
</div>
<div>
<label class="block text-sm font-semibold text-slate-700" for="project_id">
Project
</label>
<select
id="project_id"
wire:model.defer="project_id"
class="mt-2 block w-full rounded-xl border-slate-300 shadow-sm focus:border-blue-500 focus:ring-blue-500"
>
<option value="">Select project</option>
@foreach ($projects as $project)
<option value="{{ $project->id }}">{{ $project->name }}</option>
@endforeach
</select>
@error('project_id')
<p class="mt-2 text-sm text-red-600">{{ $message }}</p>
@enderror
</div>
<div>
<label class="block text-sm font-semibold text-slate-700" for="team_id">
Team
</label>
<select
id="team_id"
wire:model.defer="team_id"
class="mt-2 block w-full rounded-xl border-slate-300 shadow-sm focus:border-blue-500 focus:ring-blue-500"
>
<option value="">Select team</option>
@foreach ($teams as $team)
<option value="{{ $team->id }}">{{ $team->name }}</option>
@endforeach
</select>
@error('team_id')
<p class="mt-2 text-sm text-red-600">{{ $message }}</p>
@enderror
</div>
<div class="lg:col-span-2">
<label class="block text-sm font-semibold text-slate-700" for="details_editor">
Details
</label>
<div wire:ignore class="mt-2">
<textarea id="details_editor">{{ $details }}</textarea>
<div class="grid gap-6 p-6 lg:grid-cols-2">
<div class="lg:col-span-2">
<label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="subject">Subject</label>
<input id="subject" type="text" wire:model.defer="subject" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100" data-dusk="ticket-subject">
@error('subject') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
</div>
@error('details')
<p class="mt-2 text-sm text-red-600">{{ $message }}</p>
@enderror
@if($companies->isNotEmpty())
<div>
<label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="company_id">Company</label>
<select id="company_id" wire:model.defer="company_id" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
<option value="">Select company</option>
@foreach ($companies as $company)
<option value="{{ $company->id }}">{{ $company->name }}</option>
@endforeach
</select>
@error('company_id') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
</div>
@endif
<div>
<label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="priority_id">Priority</label>
<select id="priority_id" wire:model.defer="priority_id" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100" data-dusk="ticket-priority">
<option value="">Select priority</option>
@foreach ($priorities as $priority)
<option value="{{ $priority->id }}">{{ $priority->name }}</option>
@endforeach
</select>
@error('priority_id') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
</div>
<div>
<label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="category_id">Category</label>
<select id="category_id" wire:model.defer="category_id" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
<option value="">Select category</option>
@foreach ($categories as $category)
<option value="{{ $category->id }}">{{ $category->name }}</option>
@endforeach
</select>
@error('category_id') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
</div>
<div>
<label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="project_id">Project</label>
<select id="project_id" wire:model.defer="project_id" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
<option value="">Select project</option>
@foreach ($projects as $project)
<option value="{{ $project->id }}">{{ $project->title ?? $project->name }}</option>
@endforeach
</select>
@error('project_id') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
</div>
<div>
<label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="team_id">Team</label>
<select id="team_id" wire:model.defer="team_id" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
<option value="">Select team</option>
@foreach ($teams as $team)
<option value="{{ $team->id }}">{{ $team->name }}</option>
@endforeach
</select>
@error('team_id') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
</div>
<div>
<label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="due_at">Due date</label>
<input id="due_at" type="date" wire:model.defer="due_at" class="mt-2 block w-full rounded-xl border-zinc-300 shadow-sm focus:border-blue-500 focus:ring-blue-500 dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
@error('due_at') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
</div>
<div class="lg:col-span-2">
<x-helpdesk::html-editor dusk="ticket-body-editor" wire:model="body" label="Details" rows="10" placeholder="Describe the issue, expected outcome, steps to reproduce and any useful context..." />
</div>
<div class="lg:col-span-2">
<label class="block text-sm font-semibold text-zinc-700 dark:text-zinc-200" for="attachments">Attachments</label>
<input id="attachments" type="file" wire:model="attachments" multiple class="mt-2 block w-full rounded-xl border border-zinc-300 bg-white px-3 py-2 text-sm shadow-sm dark:border-zinc-700 dark:bg-zinc-950 dark:text-zinc-100">
@error('attachments') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
@error('attachments.*') <p class="mt-2 text-sm text-red-600">{{ $message }}</p> @enderror
</div>
</div>
<div class="flex items-center justify-end gap-3 border-t border-zinc-200 px-6 py-4 dark:border-zinc-700">
<a href="{{ route('helpdesk.tickets.index') }}" wire:navigate class="rounded-xl border border-zinc-300 px-4 py-2 text-sm font-semibold text-zinc-700 hover:bg-zinc-50 dark:border-zinc-700 dark:text-zinc-200 dark:hover:bg-zinc-800">Cancel</a>
<button type="submit" class="rounded-xl bg-blue-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700" data-dusk="ticket-create-submit">Create Ticket</button>
</div>
</div>
<div class="flex items-center justify-end gap-3 border-t border-slate-200 px-6 py-4">
<a
href="{{ route('helpdesk.tickets.index') }}"
class="rounded-xl border border-slate-300 px-4 py-2 text-sm font-semibold text-slate-700 hover:bg-slate-50"
>
Cancel
</a>
<button
type="submit"
class="rounded-xl bg-blue-600 px-5 py-2 text-sm font-semibold text-white shadow-sm hover:bg-blue-700"
>
Create Ticket
</button>
</div>
</div>
</form>
</form>
</div>
@push('scripts')
<script>
document.addEventListener('livewire:init', function () {
const textarea = document.getElementById('details_editor');
if (!textarea || textarea.dataset.initialised === '1') {
return;
}
textarea.dataset.initialised = '1';
const editor = new EasyMDE({
element: textarea,
spellChecker: false,
status: false,
forceSync: true
});
editor.codemirror.on('change', function () {
@this.set('details', editor.value(), false);
});
});
</script>
@endpush