workign comments strucuture

Modules/Helpdesk/Livewire/TicketShow.php

@@ -11,6 +11,7 @@ use Illuminate\Support\Collection;
 use Illuminate\Support\Facades\Auth;
 use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Schema;
+use Illuminate\Support\Str;
 use Illuminate\Validation\Rule;
 use Livewire\Attributes\Validate;
 use Livewire\Component;
@@ -302,6 +303,9 @@ final class TicketShow extends Component
 
         $comments = Comment::query()
             ->where('ticket_id', $ticket->id)
+            ->when(! $this->canSeeInternalNotes(), static function ($query): void {
+                $query->where('is_internal', false);
+            })
             ->with(['user.company', 'attachments'])
             ->oldest()
             ->get();
@@ -381,6 +385,22 @@ final class TicketShow extends Component
         return $query->get();
     }
 
+    /**
+     * MPBA/core-company users can see internal notes. Other tenants only see public comments.
+     */
+    private function canSeeInternalNotes(): bool
+    {
+        $company = Auth::user()?->company;
+
+        if ($company === null) {
+            return false;
+        }
+
+        return (bool) ($company->is_system_company ?? false)
+            || Str::lower((string) ($company->slug ?? '')) === 'mpba-limited'
+            || Str::contains(Str::lower((string) ($company->name ?? '')), 'mpba');
+    }
+
     private function buildCommentTree(Collection $grouped, ?int $parentId = null): Collection
     {
         return $grouped->get($parentId, collect())->map(function ($comment) use ($grouped) {