Total tickets

{{ $totalCount }}

Open tickets

{{ $openCount }}

Closed tickets

{{ $closedCount }}

High priority

{{ $criticalCount }}

Open urgent/high/critical workload.

Recent tickets

Latest support activity.

View all tickets

{{-- Recent Tickets --}}

@forelse ($recentTickets as $ticket)

{{ $ticket->reference }}

{{ $ticket->subject }}

{{ optional($ticket->last_activity_at)->format('d M Y H:i') ?? 'No activity yet' }}

{{ $ticket->status?->name ?? 'No status' }}

{{ $ticket->priority?->name ?? 'No priority' }}

{{ optional($ticket->last_activity_at)->diffForHumans() ?? 'No activity' }}

@empty

No helpdesk tickets yet.

@endforelse

{{-- Recent Tickets End--}}

SLA overview

Closure rate and open workload.

{{ $closedPercent }}% closed

{{ $closedPercent }}%

closed

Closed{{ $closedPercent }}%

Open{{ $openPercent }}%

Recent commits

Latest linked Git activity

@forelse ($recentCommits as $commit)

{{ $commit->short_hash }} · {{ $commit->repository?->name }}

{{ $commit->message }}

@empty

No commits tracked yet.

@endforelse