Ticket management

Active tickets

Search, triage and manage support requests across companies, projects, teams, priorities and statuses.

Dashboard New Ticket
@foreach ($statuses as $status) @endforeach @foreach ($priorities as $priority) @endforeach
Refreshing tickets...
@forelse ($tickets as $ticket) @empty @endforelse
Data table
Reference Subject Status Priority Agent Files Last activity Actions
{{ $ticket->reference }}
{{ $ticket->subject }}
{{ $ticket->category?->name ?? 'No category' }} @if ($ticket->project) · {{ $ticket->project->title }} @endif @if ($ticket->team) · {{ $ticket->team->name }} @endif
{{ $ticket->status?->name ?? 'No status' }} {{ $ticket->priority?->name ?? 'No priority' }} {{ $ticket->agent_name ?? 'Unassigned' }} @if (($ticket->attachments_count ?? 0) > 0) {{ $ticket->attachments_count }} attachment{{ $ticket->attachments_count === 1 ? '' : 's' }} @else No attachments @endif {{ $ticket->last_activity_at?->diffForHumans() ?? $ticket->created_at->diffForHumans() }} @can('delete', $ticket) @endcan
No tickets matched your filters.
{{ $tickets->links() }}
@if ($deleteModalOpen)

Delete ticket?

This will delete {{ $pendingDeleteTicketReference }}. This action cannot be undone.

@if ($pendingDeleteTicketSubject)

Ticket subject

{{ $pendingDeleteTicketSubject }}

@endif

Confirm only if this ticket was created in error or is no longer required.

@endif