<?php

declare(strict_types=1);

namespace Modules\Helpdesk\Tests\Feature;

use PHPUnit\Framework\TestCase;

final class TicketFirstResponseSlaFilesTest extends TestCase
{
    /**
     * Public replies must satisfy the first-response SLA instead of only incrementing the counter.
     */
    public function test_public_response_updates_first_response_sla_state(): void
    {
        $servicePath = dirname(__DIR__, 2) . '/Services/SlaService.php';

        self::assertFileExists($servicePath);

        $service = file_get_contents($servicePath);

        self::assertIsString($service);
        self::assertStringContainsString('public function recordPublicResponse(Ticket $ticket, User $actor): void', $service);
        self::assertStringContainsString('markFirstResponse($ticket, $respondedAt, $actor)', $service);
        self::assertStringNotContainsString('(int) $ticket->user_id !== (int) $actor->id', $service);
    }

    /**
     * Existing tickets with public comments but a missing first_response_at are repaired on display.
     */
    public function test_ticket_show_synchronises_first_response_from_existing_public_comments(): void
    {
        $componentPath = dirname(__DIR__, 2) . '/Livewire/TicketShow.php';
        $servicePath = dirname(__DIR__, 2) . '/Services/SlaService.php';

        $component = file_get_contents($componentPath);
        $service = file_get_contents($servicePath);

        self::assertIsString($component);
        self::assertIsString($service);
        self::assertStringContainsString('syncFirstResponseFromComments($ticket)', $component);
        self::assertStringContainsString("where('is_internal', false)", $service);
        self::assertStringContainsString("whereNull('tombstoned_at')", $service);
    }

    /**
     * The SLA card should show an accurate response state instead of Awaiting response after public replies exist.
     */
    public function test_sla_card_has_clear_responded_and_awaiting_public_reply_states(): void
    {
        $viewPath = dirname(__DIR__, 2) . '/Resources/views/livewire/ticket-show.blade.php';

        $view = file_get_contents($viewPath);

        self::assertIsString($view);
        self::assertStringContainsString('Responded', $view);
        self::assertStringContainsString('Awaiting public reply', $view);
        self::assertStringNotContainsString("?? 'Awaiting response'", $view);
    }
}