<?php

declare(strict_types=1);

namespace Modules\Helpdesk\Policies;

use App\Models\User;
use Modules\Helpdesk\Models\Ticket;

final class TicketPolicy
{
    /** @return bool */
    public function viewAny(User $user): bool
    {
        return true;
    }

    /** @return bool */
    public function view(User $user, Ticket $ticket): bool
    {
        return (bool) ($user->helpdesk_admin ?? false)
            || (bool) ($user->helpdesk_agent ?? false) && ((int) $ticket->agent_id === (int) $user->id || (int) $ticket->user_id === (int) $user->id)
            || (int) $ticket->user_id === (int) $user->id;
    }

    /** @return bool */
    public function create(User $user): bool
    {
        return true;
    }

    /** @return bool */
    public function update(User $user, Ticket $ticket): bool
    {
        return (bool) ($user->helpdesk_admin ?? false) || (int) $ticket->agent_id === (int) $user->id;
    }

    /** @return bool */
    public function comment(User $user, Ticket $ticket): bool
    {
        return $this->view($user, $ticket);
    }

    /** @return bool */
    public function delete(User $user, Ticket $ticket): bool
    {
        return (bool) ($user->helpdesk_admin ?? false);
    }
}