Helpdesk workflow

Kanban board

Move tickets through your configured statuses, keep priorities visible and trigger workflow notifications when work changes state.

New ticket List view

@if (session('success'))

@endif

@foreach ($statuses as $status) @php($tickets = $ticketsByStatus[$status->id] ?? collect())

{{ $tickets->count() }} tickets

@forelse ($tickets as $ticket)

@if ($ticket->priority) {{ $ticket->priority->name }} @endif

Owner: {{ $ticket->owner?->name ?? 'Unknown' }}

@if ($ticket->project)

Project: {{ $ticket->project->title }}

@endif @if ($ticket->team)

Team: {{ $ticket->team->name }}

@endif

@foreach ($statuses as $targetStatus) @continue($targetStatus->id === $status->id) @endforeach

@empty

No tickets in {{ $status->name }}.

@endforelse

@endforeach

@script @endscript