@include('helpdesk::partials.page-header', [ 'eyebrow' => 'Helpdesk', 'title' => 'Edit Ticket', 'subtitle' => 'Update ownership, assignment, workflow status, project, team, category, priority and ticket details.', ])

{{ $ticket->reference }} · Ticket controls

Owner: {{ $ticket->owner?->name ?? 'Unknown' }}

Mandatory fields are marked with *. Assignment and status updates trigger configured workflow messages.

Back to ticket

Subject * @error('subject')

{{ $message }}

@enderror

@if($companies->isNotEmpty())

Company * Select company @foreach ($companies as $company) {{ $company->name }} @endforeach @error('company_id')

{{ $message }}

@enderror

@endif

Status * @foreach ($statuses as $status) {{ $status->name }} @endforeach @error('status_id')

{{ $message }}

@enderror

Priority * @foreach ($priorities as $priority) {{ $priority->name }} @endforeach @error('priority_id')

{{ $message }}

@enderror

Assigned agent Unassigned @foreach ($agents as $agent) {{ $agent->name }} · {{ $agent->email }} @endforeach @error('agent_id')

{{ $message }}

@enderror

Category * No category @foreach ($categories as $category) {{ $category->name }} @endforeach @error('category_id')

{{ $message }}

@enderror

Project * No project @foreach ($projects as $project) {{ $project->title ?? $project->name }} @endforeach @error('project_id')

{{ $message }}

@enderror

Team * No team @foreach ($teams as $team) {{ $team->name }} @endforeach @error('team_id')

{{ $message }}

@enderror

Due date @error('due_at')

{{ $message }}

@enderror

@error('body')

{{ $message }}

@enderror

Cancel Save Ticket Saving...

@include('helpdesk::partials.select2-loader')