Helpdesk administration

Support configuration

Manage the lookup data used by tickets, including statuses, priorities, categories, company teams, company projects, Git repositories and workflow messages.

Helpdesk Tickets
@if (session('success')) {{ session('success') }} @endif
@foreach ([ 'statuses' => ['label' => 'Statuses', 'count' => $statuses->count()], 'priorities' => ['label' => 'Priorities', 'count' => $priorities->count()], 'categories' => ['label' => 'Categories', 'count' => $categories->count()], 'teams' => ['label' => 'Teams', 'count' => $teams->count()], 'projects' => ['label' => 'Projects', 'count' => $projects->count()], 'boards' => ['label' => 'Boards', 'count' => $boards->count()], 'git' => ['label' => 'Git', 'count' => $repositories->count()], 'workflow' => ['label' => 'Workflow', 'count' => $workflowTemplates->count()], ] as $key => $item) @endforeach
@if ($section === 'statuses')
Save statusReset
 @endif @if ($section === 'priorities')
Save priorityReset
 @endif @if ($section === 'categories')
@foreach ($companies as $company)@endforeach
Save categoryReset
 @endif @if ($section === 'teams')
@foreach ($companies as $company)@endforeach
Save teamReset
 @endif @if ($section === 'projects')
@foreach ($companies as $company)@endforeach @foreach ($teams as $team)@endforeach
Save projectReset
 @endif @if ($section === 'boards')
@foreach ($statuses as $status) @endforeach
Save board Reset
@forelse ($boards as $boardItem) @empty @endforelse
Board Columns Default Actions
{{ $boardItem->name }}
{{ $boardItem->slug }}
@foreach ($boardItem->statuses as $status) {{ $status->name }} @endforeach
{{ $boardItem->is_default ? 'Default' : 'No' }} Edit Delete
No Kanban boards yet.
@endif @if ($section === 'git')
@foreach ($companies as $company) @endforeach @foreach ($projects as $project) @endforeach
Save repository Reset
@endif @if ($section === 'workflow')
Save workflow message Reset
@forelse ($workflowTemplates as $template) @empty @endforelse
Name Event Recipient Active Actions
{{ $template->name }} {{ $template->event }} {{ $template->to_role }} {{ $template->is_active ? 'Active' : 'Inactive' }} Edit Delete
No workflow messages yet.
@endif